Owners have filed 179 complaints
about the 2007 KIA Rondo with NHTSA between 2007 and 2022.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 81
Against the median year of the KIA Rondo. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 52
30% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
623.1%
Frontal
623.1%
Switch
519.2%
Cruise Control
311.5%
Side/Window
27.7%
Headlights
27.7%
Front Passenger
13.8%
Driver Clockspring/Spiral Cassette
13.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
106.2%
1,000 – 9,999 miles
74.3%
10,000 – 24,999 miles
169.9%
25,000 – 49,999 miles
2515.5%
50,000 – 74,999 miles
2716.8%
75,000 – 99,999 miles
3823.6%
100,000 – 149,999 miles
3320.5%
150,000+ miles
53.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2007peak 7Nov 2022
NHTSA investigations into the 2007 KIA Rondo
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22003Opened 12 Sep 2022Closed 12 Dec 2023ENGINE
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...
Recalls on the 2007 KIA Rondo
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2013098106,098 units in Canada
Brakes
On certain vehicles, the stop lamp switch may fail and cause intermittent operation of the brake lights. Failure of the brake lights to illuminate when the brake pedal is depressed could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the switch.
Recall 201201415,151 units in Canada
Airbag
On certain vehicles, the clockspring assembly for the driver's airbag may become damaged and fail. As a result the airbag may not function as intended, and the instrument panel warning lamp would illuminate. Failure of the driver's frontal airbag to deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect and, if necessary, replace the airbag clockspring assembly.
Recall 200914011,386 units in Canada
Electrical
On certain vehicles, the stop lamp switch may have been incorrectly installed during vehicle assembly. This could prevent proper brake lamp operation. Failure of the brake lamps to illuminate when the brakes are applied may result in the following road users being unaware of the driver's intentions, increasing the risk of a crash causing injury or death. A malfunction of the switch may also cause the brake lamps to remain illuminated when the brake pedal is released. Additionally, a faulty switch may affect the operation of the brake-transmission shift interlock on automatic transmission-equipped vehicles so that the transmission shifter would not be able to be shifted out of PARK position. It may also cause the Electronic Stability Control (ESC) light to illuminate, and it may not deactivate the cruise control when the brake pedal is depressed. Correction: Dealers will replace the stop lamp switch assembly.
Recall 20083425,195 units in Canada
Fuel System
On certain vehicles, an incorrect dimensional characteristic of the fuel pumps upper body can result in a misalignment of the armature shaft, which may cause some fuel pumps to experience poor brush-to-commutator contact conditions. In addition use of a 10 percent ethanol blend fuel can cause a film built-up that creates a high resistance between the brush and the commutator. The misaligned armature shaft prevents the brush and the commutator from making sufficient contact to overcome the high resistance film build-up between the brush and commutator. As a result the fuel pump may produce less pumping pressure than required to supply the fuel injection system resulting in poor starting or hesitation. Loss of propulstion, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash. Correction: Dealers will replace the fuel pump assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesTroy, MOFire
UNKNOWN OR OTHER
MY ENGINE CAUGHT ON FIRE ...THE FIRE WAS STARTED NEAR OR AROUND THE FUEL RAIL/ OR INJECTORS. I RESEARCHED KIA RECALLS AND OTHER YEARS AND OTHER MODELS OF KIA'S WERE PART OF A SIMILAR RISK. I FEEL THAT THIS WAS A HUGE SAFETY RISK....LUCKILY MY CAR ENGINE CAUGHT FIRE VERY CLOSE TO MY HOME, AND I WAS ABLE TO PULL IN MY DRIVEWAY AND CALL THE FIRE DEPT. I WAS INJURED IN THIS EVENT....BUT THE BURN WAS MINOR. I AM MOST CONCERNED WITH KIA ACKNOWLEDGING THE HUGE SAFETY RISK....AND THE LOSS THAT I AND OTHERS COULD EXPERIENCE WITH THIS SAFETY ISSUE. MY VEHICLE WAS IN GREAT SHAPE BEFORE THIS ENGINE FIRE.
NHTSA complaint #11208545 — an unverified report by a vehicle owner.
at 100,000 milesTroy, MOFire
ENGINE
MY ENGINE CAUGHT ON FIRE ...THE FIRE WAS STARTED NEAR OR AROUND THE FUEL RAIL/ OR INJECTORS. I RESEARCHED KIA RECALLS AND OTHER YEARS AND OTHER MODELS OF KIA'S WERE PART OF A SIMILAR RISK. I FEEL THAT THIS WAS A HUGE SAFETY RISK....LUCKILY MY CAR ENGINE CAUGHT FIRE VERY CLOSE TO MY HOME, AND I WAS ABLE TO PULL IN MY DRIVEWAY AND CALL THE FIRE DEPT. I WAS INJURED IN THIS EVENT....BUT THE BURN WAS MINOR. I AM MOST CONCERNED WITH KIA ACKNOWLEDGING THE HUGE SAFETY RISK....AND THE LOSS THAT I AND OTHERS COULD EXPERIENCE WITH THIS SAFETY ISSUE. MY VEHICLE WAS IN GREAT SHAPE BEFORE THIS ENGINE FIRE.
NHTSA complaint #11208545 — an unverified report by a vehicle owner.
at 100,000 milesTroy, MOFire
FUEL/PROPULSION SYSTEM
MY ENGINE CAUGHT ON FIRE ...THE FIRE WAS STARTED NEAR OR AROUND THE FUEL RAIL/ OR INJECTORS. I RESEARCHED KIA RECALLS AND OTHER YEARS AND OTHER MODELS OF KIA'S WERE PART OF A SIMILAR RISK. I FEEL THAT THIS WAS A HUGE SAFETY RISK....LUCKILY MY CAR ENGINE CAUGHT FIRE VERY CLOSE TO MY HOME, AND I WAS ABLE TO PULL IN MY DRIVEWAY AND CALL THE FIRE DEPT. I WAS INJURED IN THIS EVENT....BUT THE BURN WAS MINOR. I AM MOST CONCERNED WITH KIA ACKNOWLEDGING THE HUGE SAFETY RISK....AND THE LOSS THAT I AND OTHERS COULD EXPERIENCE WITH THIS SAFETY ISSUE. MY VEHICLE WAS IN GREAT SHAPE BEFORE THIS ENGINE FIRE.
NHTSA complaint #11208545 — an unverified report by a vehicle owner.
at 150,000 milesMadera, CACrash1 killed
AIR BAGS
TL* THE CONTACT OWNED A 2007 KIA RONDO. WHILE DRIVING APPROXIMATELY 80 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED HEAD ON INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11062013 — an unverified report by a vehicle owner.
at 210,000 milesPleasant Hill, MOCrash
AIR BAGS
FRONT END WRECK, TOTALLED THE CAR BUT THE AIRBAGS FAILED TO DEPLOY. IMPACT SEVERE ENOUGH THAT FRONT DOORS HAD TO BE PRIED OPEN.
NHTSA complaint #10926451 — an unverified report by a vehicle owner.
at 81,395 milesAnaheim, CACrash
STRUCTURE:BODY
I WAS IN A CAR ACCIDENT AND I REAR ENDED AN AT&T UTILITY TRUCK.
NHTSA complaint #10703721 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 140,000 milesSeattle, WA
AIR BAGS
The contact owns a 2007 Kia Rondo. The contact stated while driving 25 MPH, the traction control warning light and driver's side air bag warning light illuminated. The contact was able to continue driving. The contact became aware of Kia Independent Recall Campaign Number: SC094 (Clock Spring Assembly Replacement). The vehicle was taken to the local dealer who informed the contact that they could not assist as the VIN was a Canadian VIN. The contact was referred to Kia Canada for recall information. The contact then contacted Kia Canada who informed her that the vehicle was previously serviced under the independent recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
NHTSA complaint #11493651 — an unverified report by a vehicle owner.
Middleburg, FL
ELECTRICAL SYSTEM
NHTSA ID Number: 11476858 Brake lights will not go off.I found white Plastic nylon washer broke into many pieces in floor board mat. It is the Brake pedal pad stop washer. After researching, This is a common issue with these vehicles. This defective component has a high probabilty of causing rear end collisions due to the Brake lights staying on. NHTSA should do a safety recall on these vehicles.
NHTSA complaint #11485396 — an unverified report by a vehicle owner.
Middleburg, FL
SERVICE BRAKES
NHTSA ID Number: 11476858 Brake lights will not go off.I found white Plastic nylon washer broke into many pieces in floor board mat. It is the Brake pedal pad stop washer. After researching, This is a common issue with these vehicles. This defective component has a high probabilty of causing rear end collisions due to the Brake lights staying on. NHTSA should do a safety recall on these vehicles.
NHTSA complaint #11485396 — an unverified report by a vehicle owner.
Saucier, MS
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2007 Kia Rondo. The contact stated that while operating the vehicle, the brake lights remained illuminated at all time. Additionally, the brake lights also remained illuminated while the vehicle was turned off. The fuse was removed to turn the brake lights off. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11476858 — an unverified report by a vehicle owner.
Gastonia, NC
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? 2.4L Theta engine has developed a knocking sound at 155,600 miles. Oil consumption is excessive. Currently vehicle has Pennzoil Platinum High Mileage 5W20 oil. It has been approximately 5600 miles since last oil and filter change, and vehicle was 2 qts low. Knocking sound is consistent with what others have reported with the later 2.4L Theta II engine. Symptom is consistent with spun rod bearing. It is currently available for inspection, pending me selling the car. How was your safety or the safety of others put at risk? Car is a serious risk of stalling. Has previously stalled before. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Selling dealership is under different ownership and has disavowed prior ownership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None.
NHTSA complaint #11419589 — an unverified report by a vehicle owner.
Westland, MI
STRUCTURE:BODY
THE A/C LINE DRAINES ONTO THE FRONT SUBFRAME. DOING THIS I BELIEVE HAS CAUSED IT TO RUST OVER THE YEARS. NOW IT IS NOT SAFE TO DRIVE FOR FEAR THAT THE ENGINE OR FRONT CONTROL WILL BRING THE CAR TO A HALT. IT MAY CAUSE A SERIOUS ACCIDENT
NHTSA complaint #11413028 — an unverified report by a vehicle owner.
at 113,000 milesRiverview, FL
STEERING
IN THE MORNING I WAS ON MY WAY TO COLLEGE AND THE SPRINKLERS OF MY APARTMENT COMPLEX WHERE ON AS USUAL, WHICH MADE PUDDLES OF WATER ON THE STREET. I WENT THROUGH ONE AND I LOST ALL STEERING POWER. THE VEHICLE STARTED TO SQUICK REALLY LOUDLY AND ALL THE WARNING LIGHTS CAME AN IN THE DASHBOARD AND THE A/C STOP BLOWING COLD AIR, I PROVIDED TO TURN THE ENGINE OFF AND RESTARTING IT AND THEN IT WAS BACK TO NORMAL AGAIN. I STARTED MOVING AND WENT THROUGH ANOTHER PUDDLE AND EVERY THING I MENTIONED ABOVE HAPPENED AGAIN. ANY TIME THAT THE FLOOR IS WET I CANNOT USE THE VEHICLE BECAUSE I LOOS TOTAL CONTROL OF THE STEERING.
NHTSA complaint #11277008 — an unverified report by a vehicle owner.
at 113,000 milesRiverview, FL
ELECTRICAL SYSTEM
IN THE MORNING I WAS ON MY WAY TO COLLEGE AND THE SPRINKLERS OF MY APARTMENT COMPLEX WHERE ON AS USUAL, WHICH MADE PUDDLES OF WATER ON THE STREET. I WENT THROUGH ONE AND I LOST ALL STEERING POWER. THE VEHICLE STARTED TO SQUICK REALLY LOUDLY AND ALL THE WARNING LIGHTS CAME AN IN THE DASHBOARD AND THE A/C STOP BLOWING COLD AIR, I PROVIDED TO TURN THE ENGINE OFF AND RESTARTING IT AND THEN IT WAS BACK TO NORMAL AGAIN. I STARTED MOVING AND WENT THROUGH ANOTHER PUDDLE AND EVERY THING I MENTIONED ABOVE HAPPENED AGAIN. ANY TIME THAT THE FLOOR IS WET I CANNOT USE THE VEHICLE BECAUSE I LOOS TOTAL CONTROL OF THE STEERING.
NHTSA complaint #11277008 — an unverified report by a vehicle owner.
at 94,000 milesO'fallon, MI
STEERING
TL* THE CONTACT OWNS A 2007 KIA RONDO. WHILE DRIVING 10 MPH IN THE RAIN AND MAKING A LEFT TURN, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. ADDITIONALLY, WHILE MAKING A RIGHT TURN, THE FAILURE RECURRED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION; HOWEVER, THE TRACTION CONTROL AND ECM WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 94,000.
NHTSA complaint #11242450 — an unverified report by a vehicle owner.
at 94,000 milesO'fallon, MI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 KIA RONDO. WHILE DRIVING 10 MPH IN THE RAIN AND MAKING A LEFT TURN, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. ADDITIONALLY, WHILE MAKING A RIGHT TURN, THE FAILURE RECURRED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION; HOWEVER, THE TRACTION CONTROL AND ECM WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 94,000.
NHTSA complaint #11242450 — an unverified report by a vehicle owner.
at 94,000 milesO'fallon, MI
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2007 KIA RONDO. WHILE DRIVING 10 MPH IN THE RAIN AND MAKING A LEFT TURN, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. ADDITIONALLY, WHILE MAKING A RIGHT TURN, THE FAILURE RECURRED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION; HOWEVER, THE TRACTION CONTROL AND ECM WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 94,000.
NHTSA complaint #11242450 — an unverified report by a vehicle owner.
at 100,000 milesTroy, MOFire
UNKNOWN OR OTHER
MY ENGINE CAUGHT ON FIRE ...THE FIRE WAS STARTED NEAR OR AROUND THE FUEL RAIL/ OR INJECTORS. I RESEARCHED KIA RECALLS AND OTHER YEARS AND OTHER MODELS OF KIA'S WERE PART OF A SIMILAR RISK. I FEEL THAT THIS WAS A HUGE SAFETY RISK....LUCKILY MY CAR ENGINE CAUGHT FIRE VERY CLOSE TO MY HOME, AND I WAS ABLE TO PULL IN MY DRIVEWAY AND CALL THE FIRE DEPT. I WAS INJURED IN THIS EVENT....BUT THE BURN WAS MINOR. I AM MOST CONCERNED WITH KIA ACKNOWLEDGING THE HUGE SAFETY RISK....AND THE LOSS THAT I AND OTHERS COULD EXPERIENCE WITH THIS SAFETY ISSUE. MY VEHICLE WAS IN GREAT SHAPE BEFORE THIS ENGINE FIRE.
NHTSA complaint #11208545 — an unverified report by a vehicle owner.
at 100,000 milesTroy, MOFire
ENGINE
MY ENGINE CAUGHT ON FIRE ...THE FIRE WAS STARTED NEAR OR AROUND THE FUEL RAIL/ OR INJECTORS. I RESEARCHED KIA RECALLS AND OTHER YEARS AND OTHER MODELS OF KIA'S WERE PART OF A SIMILAR RISK. I FEEL THAT THIS WAS A HUGE SAFETY RISK....LUCKILY MY CAR ENGINE CAUGHT FIRE VERY CLOSE TO MY HOME, AND I WAS ABLE TO PULL IN MY DRIVEWAY AND CALL THE FIRE DEPT. I WAS INJURED IN THIS EVENT....BUT THE BURN WAS MINOR. I AM MOST CONCERNED WITH KIA ACKNOWLEDGING THE HUGE SAFETY RISK....AND THE LOSS THAT I AND OTHERS COULD EXPERIENCE WITH THIS SAFETY ISSUE. MY VEHICLE WAS IN GREAT SHAPE BEFORE THIS ENGINE FIRE.
NHTSA complaint #11208545 — an unverified report by a vehicle owner.
at 100,000 milesTroy, MOFire
FUEL/PROPULSION SYSTEM
MY ENGINE CAUGHT ON FIRE ...THE FIRE WAS STARTED NEAR OR AROUND THE FUEL RAIL/ OR INJECTORS. I RESEARCHED KIA RECALLS AND OTHER YEARS AND OTHER MODELS OF KIA'S WERE PART OF A SIMILAR RISK. I FEEL THAT THIS WAS A HUGE SAFETY RISK....LUCKILY MY CAR ENGINE CAUGHT FIRE VERY CLOSE TO MY HOME, AND I WAS ABLE TO PULL IN MY DRIVEWAY AND CALL THE FIRE DEPT. I WAS INJURED IN THIS EVENT....BUT THE BURN WAS MINOR. I AM MOST CONCERNED WITH KIA ACKNOWLEDGING THE HUGE SAFETY RISK....AND THE LOSS THAT I AND OTHERS COULD EXPERIENCE WITH THIS SAFETY ISSUE. MY VEHICLE WAS IN GREAT SHAPE BEFORE THIS ENGINE FIRE.
NHTSA complaint #11208545 — an unverified report by a vehicle owner.
at 192,000 milesLancaster, PA
AIR BAGS
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE CRUISE CONTROL WAS NOT WORKING AND THE AIR BAG INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 192,000.
NHTSA complaint #11163799 — an unverified report by a vehicle owner.
at 192,000 milesLancaster, PA
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE CRUISE CONTROL WAS NOT WORKING AND THE AIR BAG INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 192,000.
NHTSA complaint #11163799 — an unverified report by a vehicle owner.
at 93,000 milesSterling Heights, MI
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE VEHICLE WAS SLANTED TO THE LEFT WHEN STEERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT AND IT WAS DISCOVERED THAT THE ENTIRE SUBFRAME WAS RUSTED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE FOR SAFETY REASONS. THE CONTACT SENT A PICTURE OF THE DAMAGE TO THE MANUFACTURER WHO ADVISED HER TO TOW THE VEHICLE TO JEFFREY KIA (30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 460-7061). THE DEALER DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED ALONG WITH OTHER POSSIBLE REPAIRS AFTER THE SUBFRAME WAS REMOVED. THE MANUFACTURER STATED THAT THERE WAS AN UNKNOWN RECALL FOR THE 2015 MODELS REGARDING THE RUST. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE REPAIR COSTS AND WOULD TOW THE VEHICLE BACK TO THE INDEPENDENT MECHANIC TO PERFORM THE REPAIRS. THE FAILURE MILEAGE WAS 93,000.
NHTSA complaint #11141456 — an unverified report by a vehicle owner.
at 91,000 milesNewtown, PA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 KIA RONDA. ON SEVERAL OCCASIONS, WHILE SLOWING DOWN IN THE MIDDLE OF A TURN, THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO MCCAFFERTY KIA OF LANGHORNE (LOCATED AT 1939 LINCOLN HWY, LANGHORNE, PA 19047, (267) 587-0554) WHERE IT WAS DIAGNOSED THAT THE BATTERY AND BATTERY TERMINALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
NHTSA complaint #11128751 — an unverified report by a vehicle owner.
at 50,000 milesLaconia, MO
UNKNOWN OR OTHER
CHECK ENGINE LIGHT KEEPS COMING ON CODE NUMBER P2A00
NHTSA complaint #11121167 — an unverified report by a vehicle owner.
at 10,000 milesNorth Palm Beach, FL
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V014000 (AIR BAGS). WHILE DRIVING AT ANY SPEED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO SCHUMACHER BUICK GMC OF NORTH PALM BEACH (3720 NORTHLAKE BLVD SUITE C, LAKE PARK, FL 33403, 561-935-4212) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE TECHNICIAN REPLACED THE SENSORS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11118491 — an unverified report by a vehicle owner.
at 10,000 milesNorth Palm Beach, FL
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V014000 (AIR BAGS). WHILE DRIVING AT ANY SPEED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO SCHUMACHER BUICK GMC OF NORTH PALM BEACH (3720 NORTHLAKE BLVD SUITE C, LAKE PARK, FL 33403, 561-935-4212) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE TECHNICIAN REPLACED THE SENSORS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11118491 — an unverified report by a vehicle owner.
Sherman, TX
FUEL/PROPULSION SYSTEM
MADE ENTRY NOT SURE IF REGISTERED OR TIMED OUT. PLEASE VERIFY.
NHTSA complaint #11115397 — an unverified report by a vehicle owner.
at 76,000 milesHouston, PA
SUSPENSION
2/26/18 REPLACED EXHAUST AT FIRESTONE. 4/18 CAR MAKING NOISE BOTH FRONT AND BACK, FELT LIKE SOMETHING WAS ABOUT TO FALL OUT; SHAKING THROUGH THE FLOOR BOARDS. TAKEN TO ANDY'S SERVICE WHERE HE FOUND ENGINE CRADLE RUSTED. NEW PART WOULD COST $500.00 PLUS LABOR. CALLED SOUTH HILLS KIA SERVICE AND DROPPED CAR OFF ON 4/26/18 TO ESTABLISH COST OF REPAIR/NEW VEHICLE. SERVICE MANAGER MATT GAVE ME # FOR KIA CONSUMER 800-333-4542. ERIC TOOK INFO AND CASE #12707877 AND ESCALATED TO REGIONAL OFFICE. ON 5/1/18 RECEIVED CALL FROM BRUCE 520-770-4888 AND SAID ACCORDING TO DISTRICT MANAGER, CAR SURPASSED 60,000 MILE WARRANTY. S.H. KIA TO WRITE ESTIMATE AS TO REPAIR COST. ALSO FOUND LEFT COIL SPRING BROKEN $251.99 COST OF REPAIR. TOLD HIM I WAS WAITING TO HEAR FROM REGIONAL OFFICE ABOUT CRADLE BEFORE I WOULD CONSIDER FIXING ANYTHING. BRUCE ALSO SAID THAT HE COULD NOT GIVE ME A WRITTEN REFUSAL TO COVER ENGINE CRADLE, AND THAT KIA DEALERSHIP WOULD PROVIDE THAT INFORMATION. SPOKE WITH MATT ON 5/2/18 ABOUT THIS REFUSAL AND HE DID NOT SEEM TO BE ABLE TO COME FORTH WITH SUCH. NOTIFIED NHTSA/NAKILA WHO TOOK MY INFORMATION AND TOLD ME TO CALL PA ATTORNEY GENERALS OFFICE AND PROVIDE INFORMATION TO THEM. CALLED S.H. KIA AND LEFT VOICE MAIL MESSAGE WITH MATT REGARDING 2012 RECALL #12V014000 AIRBAG CLOCK SPRING ASSEMBLY AND TO VERIFY IT HAD BEEN DONE AND IF NOT TO COMPLETE FIX. S.H. KIA DID TAKE PHOTO OF UNDERSIDE OF CAR TO SUBMIT TO KIA REGIONAL AND I WILL FORWARD THIS ON TO YOU. THE NOISE ON THIS CURRENT PROBLEM WAS NOTICED MORE WHEN DRIVING, TURNING, ON REGULAR STREET THAN WHILE IDLING. IN MY ESTIMATION THIS VEHICLE IS NOT SAFE TO DRIVE FOR FEAR PARTS MAY COME LOOSE WHILE DRIVING AND CAUSE SERIOUS ACCIDENT NOT ONLY TO MYSELF BUT TO OTHER DRIVERS THAT MAY BE BEHIND ME.
NHTSA complaint #11091392 — an unverified report by a vehicle owner.
at 76,000 milesHouston, PA
STRUCTURE:BODY
2/26/18 REPLACED EXHAUST AT FIRESTONE. 4/18 CAR MAKING NOISE BOTH FRONT AND BACK, FELT LIKE SOMETHING WAS ABOUT TO FALL OUT; SHAKING THROUGH THE FLOOR BOARDS. TAKEN TO ANDY'S SERVICE WHERE HE FOUND ENGINE CRADLE RUSTED. NEW PART WOULD COST $500.00 PLUS LABOR. CALLED SOUTH HILLS KIA SERVICE AND DROPPED CAR OFF ON 4/26/18 TO ESTABLISH COST OF REPAIR/NEW VEHICLE. SERVICE MANAGER MATT GAVE ME # FOR KIA CONSUMER 800-333-4542. ERIC TOOK INFO AND CASE #12707877 AND ESCALATED TO REGIONAL OFFICE. ON 5/1/18 RECEIVED CALL FROM BRUCE 520-770-4888 AND SAID ACCORDING TO DISTRICT MANAGER, CAR SURPASSED 60,000 MILE WARRANTY. S.H. KIA TO WRITE ESTIMATE AS TO REPAIR COST. ALSO FOUND LEFT COIL SPRING BROKEN $251.99 COST OF REPAIR. TOLD HIM I WAS WAITING TO HEAR FROM REGIONAL OFFICE ABOUT CRADLE BEFORE I WOULD CONSIDER FIXING ANYTHING. BRUCE ALSO SAID THAT HE COULD NOT GIVE ME A WRITTEN REFUSAL TO COVER ENGINE CRADLE, AND THAT KIA DEALERSHIP WOULD PROVIDE THAT INFORMATION. SPOKE WITH MATT ON 5/2/18 ABOUT THIS REFUSAL AND HE DID NOT SEEM TO BE ABLE TO COME FORTH WITH SUCH. NOTIFIED NHTSA/NAKILA WHO TOOK MY INFORMATION AND TOLD ME TO CALL PA ATTORNEY GENERALS OFFICE AND PROVIDE INFORMATION TO THEM. CALLED S.H. KIA AND LEFT VOICE MAIL MESSAGE WITH MATT REGARDING 2012 RECALL #12V014000 AIRBAG CLOCK SPRING ASSEMBLY AND TO VERIFY IT HAD BEEN DONE AND IF NOT TO COMPLETE FIX. S.H. KIA DID TAKE PHOTO OF UNDERSIDE OF CAR TO SUBMIT TO KIA REGIONAL AND I WILL FORWARD THIS ON TO YOU. THE NOISE ON THIS CURRENT PROBLEM WAS NOTICED MORE WHEN DRIVING, TURNING, ON REGULAR STREET THAN WHILE IDLING. IN MY ESTIMATION THIS VEHICLE IS NOT SAFE TO DRIVE FOR FEAR PARTS MAY COME LOOSE WHILE DRIVING AND CAUSE SERIOUS ACCIDENT NOT ONLY TO MYSELF BUT TO OTHER DRIVERS THAT MAY BE BEHIND ME.
NHTSA complaint #11091392 — an unverified report by a vehicle owner.
at 76,000 milesHouston, PA
ENGINE
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT HEARD A LOUD GRINDING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXHAUST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE GRINDING SOUND CONTINUED AND THE VEHICLE WAS TAKEN TO THE DEALER (SOUTH HILLS KIA, 3644 WASHINGTON RD, CANONSBURG, PA 15317) WHERE IT WAS DIAGNOSED THAT THE CRADLE AND COIL SPRING WERE RUSTED. THE DEALER DID NOT INSPECT THE VEHICLE TO CHECK FOR OTHER FAILURES. THE MANUFACTURER STATED THAT THE VEHICLE WAS OVER THE 60,000 MILE WARRANTY; THEREFORE, THEY WOULD NOT ASSIST. THE MANUFACTURER OPENED CASE NUMBER: 12707877. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN AT THE DEALER SINCE APRIL 26, 2018, BUT HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 76,000.
NHTSA complaint #11091377 — an unverified report by a vehicle owner.