127 of the
3,080 complaints filed about the KIA Sephia
are about the body and structure —
4% of everything owners reported.
The worst model year for it is 1998.
WHILE DRIVING ON THE INTERSTATE AT 75 MPH THE TOP LAYER OF THE HOOD (SKIN) SEPARATED FROM THE HOOD AND FLEW UPWARD INTO THE WINDSHIELD AND DETACHED ITSELF FROM THE VEHICLE CAUSING THE DRIVERS VISION OF ROADWAY TO BE BLOCKED. ONCE IT DETACHED ITSELF CAUSING HIGH RISK OF SAFETY FOR OTHER DRIVERS BEHIND THE KIA SEPHIA.
NHTSA complaint #11306850 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2000 KIA SEPHIA. WHEN THE TEMPERATURE DROPPED BELOW 25 DEGREES NONE OF THE DOORS LATCHES FUNCTION PROPERLY AND ITS DIFFICULT TO CLOSE THE DOOR. THE FAILURE MILEAGE WAS 25000 AND THE CURRENT MILEAGE WAS 41000. UPDATED 03/01/10 *BF THE CONSUMER STATED WHEN TEMPERATURE DROPPED, THE DOOR LOCKS DID NOT LATCH. THE CONSUMER STATED SHE HAS TO HOLD DOOR WHILE DRIVING. ALSO, THE DASH BOARD WAS FALLING APART. UPDATED 08/20/10.
NHTSA complaint #10300338 — an unverified report by a vehicle owner.
I HAVE A 2000 KIA SEPHIA AND THE VENTS STARTED TO CRACK. NOW THE WHOLE DASHBOARD IS CURLING UP TO WHERE THE VENTS WON'T EVEN WORK. IT IS A SAFETY ISSUE BECAUSE THE DEFROSTER WILL NOT WORK BECAUSE OF THE DEFORMATION OF THE DASH. AND WITH THIS CAR JUST BEING 6 YEARS OLD WHEN IT HAPPENED I BELIEVE IT SHOULD BE RECALLED. IT MAY CAUSE ME TO WRECK FROM NOT BEING ABLE TO CLEAR THE FOG OFF OF THE WINDOW. EVERY KIA SEPHIA THAT I HAVE SEEN HAS THIS PROBLEM NOW. WHICH IS A VERY SERIOUS PROBLEM WITH A CAR THAT IS NOT EVEN 10 YEARS OLD.
NHTSA complaint #10209279 — an unverified report by a vehicle owner.
RIGHT FRONT (PASSENGER) DOOR WILL NOT OPEN. DOOR LATCH WILL NOT UNLOCK. FIRST TIME IT HAPPENED, I HAD TO CUT A HOLE IN THE INSIDE DOOR PANEL TO ACCESS THE INTERIOR OF THE DOOR. THE LOCK MECHANISM WAS RUSTED DUE TO A POORLY DESIGNED WINDOW SEAL THAT DRAINS INTO THE INTERIOR OF THE DOOR--RIGHT ONTO THE LOCK. THIS IS DANGEROUS-- MANY COMPLAINTS ABOUT THIS ON BULLETIN BOARDS ALL OVER THE NET. THERE IS A TSB (625894) THAT DEALS WITH LATCHES, BUT I HAVE NOT CHECKED IT YET WITH THE DEALER. I UNDERSTAND KIA HAS SOME COVER OR SOMETHING THAT SHIELDS THE LOCK. PERHAPS THE TSB IS FOR THE SHIELD.
NHTSA complaint #10208734 — an unverified report by a vehicle owner.
THE DASHBOARD IS WARPED/COMING UP AND HAS BENT/RUINED THE DEFROST/DEFOGGER SYSTEM. IT HAPPENED ALL ON IT'S OWN, WE DID NOTHING TO PROVOKE THIS. I AM THE ORIGINAL OWNER AND THE CAR HAS NEVER BEEN IN A WRECK. I AM CONCERNED IF IT HAS CAUSED AIRBAG DAMAGE. IT IS A HAZARD NOT TO BE ABLE TO DEFROST/DEFOG WINDOWS. ALSO THE TAILPIPE KEEPS GETTING HOLES IN IT AND WE HAVE TO KEEP GETTING WELDING DONE ON IT.
NHTSA complaint #10203109 — an unverified report by a vehicle owner.
DASHBOARD WARPED AND COMING UP AND TOUCHING WINDSHIELD. IT IS BREAKING OR BLOCKING THE VENT/DEFROSTER/DEFOGGER SYSTEM. THEREFORE THE WINDOWS BARELY DEFROST AND THIS IS A SAFETY HAZARD. I KNOW OF TWO OTHER PEOPLE HAVING THE SAME PROBLEM WITH THE DASHBOARD. ALSO "DOOR OPEN" LIGHT REMAINS ON AND DRAINS BATTERY.
NHTSA complaint #10202861 — an unverified report by a vehicle owner.
TL*- THE CONTACT CALLED REGARDING A 2000 KIA SPECTRUM. THE CONTACT OWNED THE VEHICLE SINCE 2002 AND ALL FOUR DOORS WILL NOT SHUT WHEN IT WAS COLD OUTSIDE. THE CONTACT DID NOT KNOW IF THIS FAILURE OCCURRED DURING A SPECIFIC TEMPERATURE. THE CONTACTDID NOT REMEMBER WHAT THE DEALER SAID OR DONE TO THE VEHICLE. THE CONTACT STATED THAT THE DOORS EVENTUALLY SHUT. SHE HAD TIED THE DOORS SHUT TO KEEP THEM FROM OPENING.
NHTSA complaint #10181191 — an unverified report by a vehicle owner.
MY KIA SEPHIA WAS PURCHASED IN 2000 AND AT APPROXIMATED 32,000 MILES THE PAINT ON THE CAR IS PEELING AND FADED AS WELL AS THE ENTIRE DASHBOARD HAS LIFTED AND IS RAISED. I SEE THE SAME PROBLEMS WITH OTHER SEPHIA'S WHEN I AM IN PARKING LOTS OR ON THE ROAD. I CALLED CORAL SPRINGS KIA SEVERAL TIMES AND I AM BEING TOLD THAT BECAUSE I LIVE IN FLORIDA THE PROBLEM IS TO BE EXPECTED. THIS IS A BLATANT LIE. ON MONDAY 9/25 I CALLED KIA CUSTOMER SERVICE AND SPOKE TO JOHN AT EXTENSION 4635. HE TOLD ME HE WOULD CONTACT THE DEALERSHIP AND SOMEONE WOULD CALL ME. I RECEIVED A CALL FROM THE SERVICE DEPARTMENT AND THEY OFFERED TO SUPPLY THE PARTS BUT NOT THE LABOR TO FIX THE PROBLEMS. THIS IS NOT ACCEPTABLE. IF THEY AGREE TO SUPPLY THE PARTS THEN THEY KNEW OR KNOW THIS MAKE A MODEL IS HAVING PROBLEMS. I WOULD LIKE TO KNOW IF YOU CAN ADVISE MY NEXT COURSE OF ACTION.
NHTSA complaint #10169419 — an unverified report by a vehicle owner.
SEPHIA KIA DASH BOARD ....WARRANTY,IS ONLY 36,000 MILES THE SEAMS ARE TORN OUT ON THE DASH BOARD IN FRONT OF THE MILEAGE ODOMETER AND MAKING ME SICK,THE DASHBOARD ON THE PASSENGER SIDE IS BUFFED UP WITH THE AIR VENT BUFFERED UP TOWARD THE WINDOW, KEEPING ME FROM GETTING ANY AIR. I HAVE TAKEN THE CAR TOO DR.VINLYN.. THE ONLY PERSON THAT FIXES DASH BOARDS IN MY STATE, AND TO AN UPHOLSTERY SHOP, NEITHER ONE WOULD FIX IT..THEY STATE, KIA MANUFACTURER IS NOT MAKING THE DASHBOARDS THE SAME AND THERE ONLY MADE OUT OF PLASTIC NOW, NO USE IN FIXING IT, MIGHT AS WELL BUY A NEW DASHBOARD, CAUSE KIA DOESN'T MAKE GREAT DASHBOARDS FOR CARS ANY LONGER, AND THE DASHBOARDS ARE ONLY PLASTIC.. I WAS ALSO TOLD, A LOT OF KIA'S CARS HAVE BEEN BUFFERED UP, AND NOTHING BUT PLASTIC. I WAS TOLD I WOULD BE BETTER OFF, IF I COULD FIND A BETTER DASHBOARD THAN WHAT I HAVE NOW,CAUSE IT WOULD JUST COME A LOOSE AGAIN BY THE HEAT,IF IT IS STILL PLASTIC.. KIA CARS OF AMERICA...CLAIMS MY WARRANTY IS ONLY 36,000 MILES WARRANTY,BUT I NEED MY CAR FIXED BY KIA CARS OF AMERICA,MY DASH BOARD IS MADE OUT OF PLASTIC,AND I FAULT KIA MOTORS FOR BUILDING THIS CAR LIKE THIS, I HAVE BREATHING PROBLEMS, AND UNLESS KIA WANTS TO GIVE ME ANOTHER CAR, I WANT THEM TO FIX THIS CAR,THIS IS NOT THE WAY I BROUGHT THIS CAR AND IT IS TORN UP INSIDE, BUSTED UP BY HEAT. THANK YOU FOR E-MAILING ME BACK, AT MY EMAIL ABOVE. I AM VERY DISAPPOINTED IN KIA CARS, I WANTED TO STICK WITH KIA CARS, BUT AFTER THIS ,I DON'T KNOW, I JUST KNOW, I NEED KIA CARS OF AMERICA TO FIX THIS CAR. THE SMELL IN THIS CAR WITH THE SEAMS BUSTED IS MAKING ME SICK.
NHTSA complaint #10164428 — an unverified report by a vehicle owner.
1) AIR CONDITIONER HOSES DEFECTIVE AND WILL NOT HOLD CHARGE 2) CAR RATTLES AND MAKES NOISE COMING FROM TRUNK AREA, TAKEN TO DEALER REPEATEDLY WITHOUT ANY IDEA OF HOW TO REMEDY THE PROBLEM 3) CAR WOULD LOOSE POWER WITHOUT WARNING AND AT DANGEROUS TIMES, TOOK TO DEALER 3 TIMES BEFORE THE CAR FAILED COMPLETELY AND THEY WERE FINALLY ABLE TO FIX THE PROBLEM 4) REAR DRIVERS SIDE WINDOW STICKS AND RATTLES, TAKEN TO DEALER UN-REPAIRABLE 5) REAR DOOR LOOK DOES NOT WORK, TAKEN TO DEALER REPAIRED BUT NOW IT DOESN'T WORK YET AGAIN 6) ENGINE LIGHT ON, TOLD BY DEALER THE GAS CAP WASN'T TIGHT ENOUGH 7) POWER LOCKS OPEN AND CLOSE AT INTERVALS WHILE DRIVING THE CAR 8) ENGINE LIGHT BLINKING, NO IDEA WHAT PROBLEM IS THIS TIME CONTACTED KIA AND ASKED TO SPEAK TO FIELD REPRESENTATIVE AND WAS TOLD THAT KIA COULD DO NOTHING TO ASSIST OWNER IN FIXING OWNER. THIS CAR IS A MONEY PIT AND DO NOT RECOMMEND TO ANYONE TO BUY A KIA UNDER ANY CIRCUMSTANCES.
NHTSA complaint #10146137 — an unverified report by a vehicle owner.
1999 KIA SEPHIA DASHBOARD HAS BECOME DETACHED FROM WHERE THE WINDSHIELD MEETS. *MR THIS PROBLEM HAD CONTINUED TO GET WORST. WHILE THE VEHICLE WAS IN MOTION, A MOTORIZED NOISE WAS HEARD COMING FROM THE PASSENGER SIDE AIRBAG. THE CONSUMER WAS AWARE OF OTHER KIA VEHICLES EXPERIENCING THIS SAME PROBLEM. THE CONSUMER WAS INFORMED THAT HER VEHICLE WOULD NOT BE REPAIRED BECAUSE THE WARRANTY HAD EXPIRED.
NHTSA complaint #10134497 — an unverified report by a vehicle owner.
DT: CONSUMER OWNS 1997 KIA SEPHIA. SHE HAD A PROBLEM WITH THE DASHBOARD. THE VENTS FOR THE DEFROSTER FELL OFF, AND THE DASHBOARD WAS BROWN, WHICH BEGAN AS A SMALL SPOT AND GREW TO COVER THE WHOLE DASHBOARD. SHE WAS CONCERNED THAT THE DASHBOARD FALLING APART MIGHT SOMEHOW AFFECT THE AIRBAGS. SHE SAYS THAT THERE IS A BURNING SMELL COMING FROM DASH, SMELL HAS BEEN THERE SINCE SHE PURCHASED VEHICLE. SHE DID PURCHASE VEHICLE NEW.
NHTSA complaint #10133360 — an unverified report by a vehicle owner.
DT: DASHBOARD SEPARATED FROM WINDSHIELD WITHOUT WARNING. DRIVER'S SIDE CAME LOOSE, AND NOW THE OTHER SIDE WAS LOOSE. MANUFACTURER WAS CALLED, AND THEY SAID THEY HAD A RECALL ON THAT PROBLEM. DEALER HAS NOT BEEN CONTACTED YET.
NHTSA complaint #10123732 — an unverified report by a vehicle owner.
AT COLD TEMPERATURES DRIVER'S SIDE DOOR HAD TROUBLE OPENING AND CLOSING. WHEN TAKEN TO DEALER FOR SERVICE THE SAME PROBLEM CONTINUED. THERE WAS AN INCIDENT WHERE CONSUMER WAS DRIVING AND SUDDENLY THE DOOR OPENED. CONSUMER HAD TO HOLD THE DOOR SHUT UNTIL SHE ARRIVED AT HER DESTINATION.
NHTSA complaint #10113397 — an unverified report by a vehicle owner.
THE DASHBOARD IS SEPARATING FROM THE WINDSHIELD, PREVENTING THE DEFROSTER FROM CIRCULATING TO THE WINDSHIELD. MANUFACTURER STATES THEY CAN NOT ASSIST THE CONSUMER.*AK
NHTSA complaint #10103664 — an unverified report by a vehicle owner.
WHEN BELOW FREEZING, DOORS AND LOCKS CONSISTENTLY FREEZE, AND WILL NOT ALLOW ENTRY OR WILL NOT CLOSE PROPERLY (DOORS WILL NOT CLOSE). THIS HAS HAPPENED EVERY YEAR I HAVE OWNED THE CAR. THIS PAST YEAR, THE KIA DEALER TRIED TO FIX, AND ONLY IMPROVED FOR A FEW DAYS (LUBRICATE/OIL ETC). USUALLY HAD TO "WARM UP" CAR FOR ABOUT 15 MINUTES TO DEFROST LOCK JUST TO BE ABLE TO CLOSE DOORS (I TRIED TO NOT LOCK CAR ONCE WINTER BEGINS). THE LOCKS ARE FROZEN DAILY AND CANNOT LOCK OR UNLOCK UNTIL INTERIOR IS WARMED UP. NOT LOOKING FORWARD TO WINTER AGAIN.
NHTSA complaint #10090837 — an unverified report by a vehicle owner.