FaultScore

2010 KIA Soul other reported problems

11 of the 193 complaints about the 2010 KIA Soul are about the other systems — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 81,250 miles.

A

11

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Unknown OR Other 11 100.0%

Other & Unspecified across every KIA Soul year

2010 11 1.8%
2011 21 3.4%
2012 39 6.3%
2013 61 9.9%
2014 81 13.1%
2015 107 17.3%
2016 116 18.8%
2017 32 5.2%
2018 30 4.9%
2019 19 3.1%
2020 51 8.3%
2021 26 4.2%
2022 12 1.9%
2023 12 1.9%

What owners said

Filed with NHTSA, in their own words.

San Jose, CA

UNKNOWN OR OTHER

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11630982 — an unverified report by a vehicle owner.

Chicago, IL

UNKNOWN OR OTHER

---COMPONENT OR SYSTEM ISSUE-- Not sure yet. Based on google, it's possibly either a "faulty fuel pump relay" or "defective ignition switch". ---SAFETY ISSUE-- Potential for grave injury if a child or someone got in the car and put it in drive There were many young children AND teenagers in attendance. --REPRODUCED? or CONFIRMED? NOT OFFICIALLY-- Only that it has happened twice now. 1st occurrence--First week of July 2021 Heard the car running hours after the car was parked and the key removed. Unlocked the driver door, put the key in and turned it forward, then back and car turned off. Double-checked it by starting car and then turning off and sitting a few minutes. Nothing else happened at that point. ---2nd occurrence-Sunday, July 25th, 2021 On camping trip...at campsite Someone in the group heard a car running. It was the 2010 Kia Soul I went to get the key and returned to the (unlocked) car and turned the car off. ---INSPECTED? Not yet ---WARNINGS? None that I noticed. Though, shortly following the incident, while driving (first 5 minutes of starting car), the OD light came on. I pulled over, turned off car, and the light did not come on again.

NHTSA complaint #11426984 — an unverified report by a vehicle owner.

Eaton, IN

UNKNOWN OR OTHER

Started my 2010 kia soul ➕, it had a loud ruff idle to it & felt like it was choking each time i hit gas pedal. AutoZone scanner gave codes of c1513 brake lite switch implausible & code c1503 esc switch input low. Pls help me. Ive had a family emergency & need my vehicle to get my dying family memeber

NHTSA complaint #11424514 — an unverified report by a vehicle owner.

at 72,500 miles Forestville, MD

UNKNOWN OR OTHER

CHECK ENGINE LIGHT COMES ON; DIAGNOSED AS CANISTER PURGE VALVE.

NHTSA complaint #11364516 — an unverified report by a vehicle owner.

at 27,000 miles Sankt Augustin / Germany, VA

UNKNOWN OR OTHER

I EXPORTED MY KIA SOUL 2010 TO GERMANY DUE TO MILITARY MOVEMENT ORDER. AS THE CAR IS NOW REGISTERED IN GERMANY; I DID NOT GET ANY NOTIFICATIONS FROM KIA US ABOUT THE RECALL SC098AM REGARDING A PROBLEM WITH THE BRAKE LIGHT SWITCH, RATED AS A SAFETY ISSUE. MY GERMAN CAR DEALER IS TRYING TO HELP ME GET THE BRAKE LIGHT SWITCH CHANGED, BUT IS UNABLE TO GET THE NECESSARY INFORMATION FROM KIA. IS THERE A POSSIBILITY TO ASSIST ME IN GETTING THE NECESSARY WORK FROM A SAFETY RECALL DONE IN GERMANY? THANK YOU FOR YOUR HELP

NHTSA complaint #11342468 — an unverified report by a vehicle owner.

at 158,000 miles Jasper, GA

UNKNOWN OR OTHER

THE BRAKES ARE NOT BRAKING THE WAY THEY SHOULD MAKE A GRINDING NOISE AND THEN STALLED TO STOP I WAS ON I-285 GOING HOME TO JASPER GA ALSO I'VE NOTICED THAT THE GEAR SHIFTER CAN GO INTO ANOTHER GEAR W OUT BRAKE ON

NHTSA complaint #11269830 — an unverified report by a vehicle owner.

at 136,649 miles Mobile, AL

UNKNOWN OR OTHER

CAR DOES NOT RECOGNIZE IT IS IN PARK, AND CANNOT BE STARTED DUE TO SAFETY FEATURE OF NOT BEING ABLE TO START CAR IN GEAR. TEMPORARY FIX WAS DISCOVERED TO BE SHIFT ALL THE WAY TO 2ND GEAR, THEN BACK TO PARK. TAKING TO KIA DEALER TOMORROW TO HAVE 'SWITCH' CHECKED FOR POSSIBLE SHORT. CAR WAS DRIVEN AND PARKED. PROBLEM OCCURRED TWICE. ONCE IN CARPORT THE NEXT MORNING (10/9). THEN IN PARKING LOT AFTER RETURNING FROM SHOPPING IN GROCERY STORE (10/12).

NHTSA complaint #11268222 — an unverified report by a vehicle owner.

at 144,124 miles OIL Trough, AR

UNKNOWN OR OTHER

I WAS DRIVING ON THE HIGHWAY WITH NO OTHER VEHICLES AROUND AND MY SUNROOF EXPLODED!

NHTSA complaint #11191797 — an unverified report by a vehicle owner.

at 90,000 miles Perkasie, PA

UNKNOWN OR OTHER

MY CAR IS STALLING WHILE DRIVING. IT IS REALLY SCARY WHEN IT HAPPENS AND I CHECKED IT TWICE THROUGH DIAGNOSTIC TESTS WITH KIA AND THEY CANNOT IDENTIFY THE ISSUE. I AM REALLY CONCERNED ABOUT MY SAFETY AS THIS STALLING FEELS LIKE A POWERFUL STONEWALL IMPACT. IT HAPPENED 6 TIMES IN A 2 MONTH SPAN. MY KIDS GOT SCARRED TOO WHEN IT HAPPENED WHILE THEY WERE IN THE CAR WITH ME. IF THE DEALER CANNOT DETERMINE THE CAUSE, I AM AFRAID TO DRIVE IT. PLEASE HELP. THANK YOU.

NHTSA complaint #10980922 — an unverified report by a vehicle owner.

at 43,625 miles Elkhorn, WI

UNKNOWN OR OTHER

AUDIO & BLUETOOTH SYSTEM HAVE FAILED. AUDIO SYSTEM PREVIOUSLY FAILED IN DECEMBER 2011 WITH 24291 MILES ON IT. AUDIO SYSTEM JUST BLACKED OUT AND DID NOT WORK. DEALERSHIP REPLACED RADIO AT THAT TIME UNDER WARRANTY. AT THIS TIME THERE IS A LOUD SCRAMBLED SOUND WHEN TRYING TO USE BLUETOOTH AND WHEN RADIO IS TURNED ON. BLUETOOTH DOES NOT WORK AT ALL. LOUD SCRAMBLING SOUND IS CONTINUOUS WITH SOME INTERMITTENT RADIO SOUNDS. I GOOGLED AUDIO PROBLEMS WITH THIS MODEL OF AUTO AND FOUND A YOU TUBE DEMO OF EXACTLY THE SAME TYPE OF PROBLEM EXPERIENCED BY A PERSON IN JULY OF THIS YEAR. PROBLEM TURNED OUT TO BE A FAILED EXTERNAL AMPLIFIER. THERE ALSO WAS ANOTHER PERSON WHO HAD THEIR AUDIO SYSTEM FAIL AT 39,000 MILES. AMPLIFIER WAS NOT COVERED UNDER WARRANTY ON THAT PERSONS VEHICLE AS CAR HAD OVER 36,000 MILES. HE WAS QUOTED A DIAGNOSTIC CHARGE OF $114, A $640 LABOR CHARGE AND A $825 AMP CHARGE. I NOTED IN THE 2013 CONSUMER REPORTS BUYING GUIDE THAT THE 2010 KIA SOUL HAD A MUCH WORSE THAN AVERAGE RATING FOR THE AUDIO SYSTEM. MAYBE THERE SHOULD BE SOME INVESTIGATION DONE ON THIS ISSUE AND POSSIBLY A RECALL GENERATED. I COULD CERTAINLY LIVE WITHOUT A RADIO BUT HAVE AN ISSUE WITH USING MY PHONE WITHOUT THE BLUETOOTH.

NHTSA complaint #10568441 — an unverified report by a vehicle owner.

at 43,625 miles Elkhorn, WI

UNKNOWN OR OTHER

AUDIO & BLUETOOTH SYSTEM HAVE FAILED. AUDIO SYSTEM PREVIOUSLY FAILED IN DECEMBER 2011. AUDIO SYSTEM JUST BLACKED OUT . DEALERSHIP REPLACED AUDIO SYSTEM AT THAT TIME UNDER WARRANTY. AT THIS TIME THERE IS A LOUD SCRAMBLED SOUND WHEN RADIO IS TURNED ON AND BLUETOOTH DOES NOT WORK EITHER. GOOGLED AUDIO PROBLEMS REGARDING THIS MODEL OF AUTO WAS FOUND ON A YOU TUBE DEMO OF EXACTLY THE SAME TYPE OF PROBLEM EXPERIENCED BY ANOTHER PERSON IN JULY OF THIS YEAR. THE PROBLEM TURNED OUT TO BE A FAILED EXTERNAL AMPLIFIER. IN DOING SOME FURTHER CHECKING ON THE WEB FOUND THAT ANOTHER PERSON ALSO HAD THEIR AUDIO SYSTEM FAIL AT 39,000 MILES IN 2011. AS AMPLIFIER WAS NOT COVERED AFTER 36,000 MILES HE WAS QUOTED CHARGES OF $114.00 FOR A DIAGNOSTIC EVAL, $640.00 LABOR FOR PUTTING IN A NEW AMP AND $825.00 FOR NEW AMP ITSELF. IN THE 2013 CONSUMER REPORTS BUYING GUIDE THE 2010 KIA SOUL HAS A MUCH WORSE THAN AVERAGE RATING FOR THE AUDIO SYSTEM. MAYBE THERE SHOULD BE SOME INVESTIGATION DONE ON THIS AUDIO ISSUE AND POSSIBLY A RECALL ISSUED. I COULD CERTAINLY LIVE WITHOUT A RADIO BUT HAVE AN ISSUE USING MY PHONE WITHOUT THE BLUETOOTH WHILE DRIVING. THERE SEEMS TO BE QUITE A FEW COMPLAINTS WHEN LOOKING ON THE WEB REGARDING AUDIO PROBLEMS ON THIS YEAR AND MODEL OF VEHICLE.

NHTSA complaint #10554345 — an unverified report by a vehicle owner.

Other 2010 KIA Soul problems

← Full 2010 KIA Soul report