11 of the
1,223 complaints about the 2014 KIA Soul are about the
body and structure — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
29,500 miles.
This car has experienced paint issues due to poor bonding of the primer. The paint is literally peeling off the car in sheets. It has been going on for the last 1.5 years , and Kia states that it is not their problem. I have worked patiently with them for almost a year as they have instructed me to go, and get paint estimates. After this was completed they then stated the case was determined “ No Goodwill”.As far as they were concerned ; they determined they were not going to pay to have the car painted.
NHTSA complaint #11501444 — an unverified report by a vehicle owner.
at 110,000 milesAdairsville, GAFire
STRUCTURE:BODY
DRIVING ON THE HIGHWAY, SMOKE STARTED COMING FROM UNDER THE HOOD, STOPPED ON THE SHOULDER AND PAINT WAS BLISTERING ON THE HOOD END ENGINE JUST BURST INTO FLAMES, FLAMES WERE COMING OUT OF THE DASH, IN MINUTES ENTIRE CAR WAS BURNED
NHTSA complaint #11361318 — an unverified report by a vehicle owner.
at 50,000 milesValley Village, CACrash
STRUCTURE:BODY
HI I WAS LOOKING AT RECALLS FOR THE SOUL AFTER I SAW A POSSIBLE FIRE HAZARD AND ACTUALLY TYPED MY VIN IN AND SAW MY CAR WAS RECALLED FOR A STEERING ISSUE THAT COULD'VE LEAD TO ACCIDENTS AND I WAS ACTUALLY IN AN ACCIDENT IN 2017 IN MY 2014 KIA SOUL BECAUSE OF SOMETHING THAT HAPPENED WITH MY STEERING THAT CAUSED ME TO HIT SOMEONE? A WOMAN IN FRONT OF ME SLAMMED ON HER BRAKES AND WHEN I TRIED TO GET OVER IT'S ALMOST LIKE THE WHEEL HAD COMPLETELY LOCKED BUT UP BUT I COULD STILL TURN IT, IF THAT MAKES SENSE. THERE WAS A WEIRD CLUNKING NOISE WHEN IT HAPPENED AND SOMETIMES I STILL HESRIT OCCASIONALLY. I WOULD LIKE TO KNOW HOW TO GO FORWARD WITH THIS. THANK YOU SO MUCH.
NHTSA complaint #11183242 — an unverified report by a vehicle owner.
at 104,000 milesHilliard, OHFire
STRUCTURE:BODY
ON DECEMBER 9TH, 2018 AT APPROXIMATELY 6:10AM, WHILE DRIVING TO WORK ON THE HIGHWAY, MY CAR SUDDENLY BROKE DOWN AND BEGAN TO SMOKE. I PULLED OVER TO THE SIDE OF THE ROAD AND REMOVED MY IMPORTANT BELONGINGS. WITHIN MINUTES MY CAR WAS ON FIRE. I NOTIFIED CITY POLICE, FIRE DEPARTMENT, AND INSURANCE COMPANY. MY CAR WAS ULTIMATELY DESTROYED AND TAKEN TO A JUNK YARD.
NHTSA complaint #11160651 — an unverified report by a vehicle owner.
at 36,000 milesSylvania, GA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE PARKED, THE CONTACT OBSERVED THAT THE REAR LICENSE TAG LIGHT BULBS WERE PROTRUDING OUT OF ITS CASING. THE CONTACT PUT THE LIGHT BULBS BACK IN PLACE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THE LIGHT BULB HOLDER HAD STRETCHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
NHTSA complaint #10893577 — an unverified report by a vehicle owner.
Gwynn OAK, MD
STRUCTURE
2014 KIA SOUL. CONSUMER WRITES IN REGARDS TO ACCELERATOR PEDAL RECALL ISSUES. *SMD THE CONSUMER STATED DRIVING ON ROUGH ROADS THE VEHICLE WOULD BOUNCE AND ROCK. THE CONSUMER STATED WHILE THE VEHICLE WAS ON THE LIFT, SHE NOTICED A RUSTED AREA WITH A RUSTED BOLT HOLDING TWO PIECES COMPONENTS TOGETHER.
NHTSA complaint #10720915 — an unverified report by a vehicle owner.
Mankato, MN
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT AFTER CLOSING THE DRIVER DOOR, THE REAR HATCHBACK WINDOW SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10695103 — an unverified report by a vehicle owner.
at 23,000 milesRaeford, NCCrash
STRUCTURE:BODY
I WAS APPROACHING A TRAFFIC LIGHT AND THE LIGHT WAS GREEN AND TRAFFIC IN FRONT OF ME WAS MOVING. I MUST HAVE TAKE MY EYES OFF THE CAR IN FRONT OF ME AND THE GREEN LIGHT FOR JUST A FEW SECONDS AND WHEN I LOOKED AHEAD THE CAR IN FRONT OF ME HAD STOPPED AT THE TURNING LIGHT AND I RAN INTO THE BACK OF IT. NEVER EVEN HAD A CHANCE TO HIT THE BRAKES. MY CAR HAD A LOT OF DAMAGE TO THE FRONT HALF BUT THE AIRBAG NEVER DEPLOYED.
NHTSA complaint #10659135 — an unverified report by a vehicle owner.
at 4,870 milesBaton Rouge, LACrash1 injured
STRUCTURE:BODY
DRIVING SOUL DOWN HIGHWAY WHEN ANOTHER CAR CAME ACROSS THE HIGHWAY- THREE LANES, FROM A PRIVATE DRIVE IN FRONT OF ME TO ACCESS TURNING LANE. I HIT HIS REAR DRIVER SIDE WITH MY FRONT LEFT DRIVERS SIDE. AIR BAGS DID NOT DEPLOY. CAR WAS TOTALED.
NHTSA complaint #10652449 — an unverified report by a vehicle owner.
at 20,000 milesHaltom, TX
STRUCTURE
THE REAR WINDSHIELD DID NOT SEEM PROPERLY SECURED OR GLUED. THERE IS NO SECURED CORNERS. OCTOBER 5, 2014 I UNLOADED MY GROCERIES WHEN I SHUT THE HATCH BACK THE REAR GLASS SHATTERED. I HAVE SPOKEN TO OTHERS WITH THE SAME CAR AND A FEW HAVE EXPERIENCED THE SAME ISSUE. THE DEALER STATES THAT THEY DO NOT COVER THE REPLACEMENT.
NHTSA complaint #10641926 — an unverified report by a vehicle owner.
at 1,000 milesMinneapolis, MNFire
STRUCTURE:BODY
WE HAD BEEN DRIVING FOR ABOUT 20 MINUTES. WE PULLED OFF HIGHWAY TO LOOK AT A TOURIST ATTRACTION. NO INDICATION WHATSOEVER THAT ANYTHING WAS WRONG WITH THE CAR. PARKED, TURNED CAR OFF. GOT OUT. GLANCED BACK AT THE CAR AND SMOKE WAS POURING OUT FROM UNDER THE HOOD. SOON THERE WERE FLAMES DRIPPING FROM UNDERNEATH FRONT END (LOOKED LIKE MELTING PLASTIC). CALLED FIRE DEPARTMENT. WITHIN 1 MINUTE FLAMES WERE JUMPING UP ON INTERIOR (DASH AREA) AND EXTERIOR (UNDER HOOD). GOT FIRE EXTINGUISHER FROM NEARBY BUSINESS, BUT WITH HOOD CLOSED, DID NOT HELP. WITHIN 4 MINUTES ENTIRE FRONT END AND FRONT INTERIOR WERE ENGULFED IN ENORMOUS FLAMES. MANY POPPING NOISES (EXPLOSIONS). FIRE DEPARTMENT ARRIVED AFTER ABOUT 5 MINUTES AND EXTINGUISHED THE FIRE. ENTIRE FRONT END OF CAR MELTED TO THE GROUND. I SHOULD NOTE THAT WHILE WE LEFT THE CAR UNLOCKED WHEN WE GOT OUT, THE DOORS LOCKED THEMSELVES DURING THE FIRE, AND THE KEY FOB WAS INOPERABLE (LOCK ELECTRONICS IN THE CAR WERE FRIED). HAD A PERSON OR PET BEEN IN THE CAR, THEY WOULD HAVE BEEN TRAPPED. MY HUSBAND CUT HIS FACE DURING THIS, BUT DID NOT SEEK A DOCTOR. ALL PERSONAL ITEMS IN THE CAR ARE SEVERELY DAMAGED BY SMOKE.
NHTSA complaint #10626163 — an unverified report by a vehicle owner.