632 of the
6,792 complaints filed about the KIA Sportage
are about the braking system —
9% of everything owners reported.
The worst model year for it is 1998.
My car had begun to accelerate when pressing the brake pedal. The first time it happened the car kinda stuttered as it fought itself, but the car stopped. That was also the only time it stuttered and corrected itself. The next few times it happened, the car was not as easy to control but was able to stop safely. I took the car in to the dealer to have it checked, but the problem could not be replicated. I even told the dealer the date and time of one of the events and they weren't able to do anything with that information. Just hours after I picked up the car from the dealer, it happened again. Only my daughter was driving and the car just took off as she was braking. She wasn't able to stop it, and the fail-safes that are supposed to avoid accidents and force the car to stop never kicked in. We rear-ended someone not going very fast since she was far away from them when she began to brake. But since the car started accelerating, it was enough force to have both airbags deploy and wreck the car. Kia Corporate requested that we send the ACU to them, but when no one was available who could do that, they said their hands were tied and wished me well. The insurance company offered to have them send someone qualified to pick it up, but they just washed their hands of the entire case. My case # with Kia is 26150176. Had this been the only car affected, I would be less concerned... but my husband's 2025 Sportage SX-Prestige has also been having the same issue and also has an open case with Kia Corporate. He's just had better luck in stopping the car once it takes off. And the dealer looked over it and tried replicating the issue in his car too with no luck. His case # with Kia is 26150395. The strange thing though is that this issue started happening to both cars very suddenly. I had had my car for 9 months before it was totaled, and it only started happening to both cars less than a month before the accident.
NHTSA complaint #11748759 — an unverified report by a vehicle owner.
•12,000 Miles: Front rotors required complete replacement. •21,000 Miles: Front rotors failed and required replacement a second time. •28,000 Miles: Front seat cushion required repair due to material separation. •34,000 Miles: Front rotors failed and required replacement a third time. •51,000 Miles: Front rotors failed and required replacement a fourth time. •51,000 Miles: Complete transmission replacement required due to severe shifting difficulties.
NHTSA complaint #11748096 — an unverified report by a vehicle owner.
Unexplainable issues with brake pedal. Makes noise inside cabin that sounds like a squeaky door. Happens when depressing brake pedal at 20mph or less and does not in reverse. Pedal feels odd, somewhat pulsating and when turning, I believe, the front passenger wheel pulls. Steering wheel is noticeably affected also, noting a jerking sensation. Several mechanics are unable to identify the issue. There are no dash lights on.
NHTSA complaint #11744368 — an unverified report by a vehicle owner.
I have had repeated failure/wear of my rotors on my 2023 Kia Sportage X-Pro Prestige, starting at about 12k miles and recurring roughly every 3 months from there. I have had multiple dealers look at it and they keep blaming me for the problem. I am not a rough driver, I drive mostly freeway, do not brake constantly or hard unless absolutely needed, etc. The symptoms are that typical vibrating of the car when stopping and the brakes have been squeaking terribly since the first replacement, they have never not squeaked even though I asked them to address it. Neither the dealer or Kia Corporate are helpful, this is obviously a defect as multiple online forums talk about the issue consistently with this car. I had a case open with Kia to find the cause so I can stop fixing the system, but they were unsuccessful in doing so. I just want it to be fixed so I can stop wasting time and money, I bought a brand new car for the first time ever to avoid worrying about repairs for a while. Biggest regret ever and based on how I have been treated I will never buy Kia again.
NHTSA complaint #11744137 — an unverified report by a vehicle owner.
When attempting to disengage the cruise control, I must apply sufficient force as to actually apply the brakes. My expectation is that a simple tap on the brake pedal would release the cruise control and begin a coasting mode. This is not the case; the SUV continues at the same forward speed until I press the brake pedal the second time a little harder.
NHTSA complaint #11743733 — an unverified report by a vehicle owner.
In November 2025, with approximately 6,900 miles on the vehicle, I reported brake issues to the dealership. After inspection, the dealership resurfaced (turned) the brake rotors at no charge. At that time, I was led to believe that the issue had been corrected. However, in June 2026, with only 14,300 miles on the vehicle, I returned to the dealership because the same symptoms had reappeared. I was informed that the rotors again require resurfacing and that the brake pads now need replacement as well. why has the same issue returned so quickly? Is there a defect in the rotors, brake pads, calipers, brake system design, or another component that has not been identified and corrected? I do not believe that my driving habits are the cause of this problem. Prior to purchasing this Sportage, I owned two vehicles from other manufacturers. Neither vehicle required brake rotor resurfacing until well over 50,000 miles, despite being driven under similar conditions. The fact that this vehicle has required rotor service twice before reaching 15,000 miles strongly suggests that an underlying issue exists. I believe that that premature rotor wear puts me and others at risk of collision. The Sportage is available for inspection.
NHTSA complaint #11743057 — an unverified report by a vehicle owner.
This is a statement from my daughter: I was driving and noticed a vehicle stopped in front of me. When I attempted to brake, I could feel my brakes sink all the way to the floor. I also didn't receive an alert from the Front Collision Avoidance system or any assistance from the Automatic Emergency Braking system. The vehicle was a CPO that had always been serviced at the dealership. Because of various surgeries I have had, depending on the severity of the crash, I could have been paralyzed for life.
NHTSA complaint #11740925 — an unverified report by a vehicle owner.
While exiting the John C. Lodge Freeway in Detroit at approximately 40 MPH, the brake pedal became stuck halfway during braking and the vehicle did not stop properly on the first brake application. I had to remove my foot from the brake pedal and press it again before the brakes engaged and the vehicle stopped. This has occurred approximately seven times intermittently. The issue creates a serious safety hazard and risk of collision. In addition, the “D” gear indicator intermittently blinks while driving and the “P” indicator intermittently blinks while the vehicle is in Park. Vehicle was previously brought to dealership and issue was reported, but the condition continues intermittently.
NHTSA complaint #11739925 — an unverified report by a vehicle owner.
5/14/2026 Turned car on and put in reverse, E brake turned on, placed vehicle in park turned off E brake and put the car in reverse. Let brake up and car began to coast back, when I attempted to slow vehicle with brake the brake went all the way to the floor and brakes were not working. Car rolled into the road it a one way, I put the car in drive and it coasted down the road. Brakes continued to go to the floor without stopping or slowing the vehicle. I threw the car in park turned it off and back on and the brakes were restored. I made a service appointment with [XXX] at vandevere for 1:20pm on 5/15/2026. 5/15/2026 Took car to vandever Kia service center to get looked at. The service advisor was Olivia. The issue was unable to be recreated by the service technician. Was instructed to return car for service if issue was to arise again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11738278 — an unverified report by a vehicle owner.
The contact owns a 2026 Kia Sportage HEV. The contact stated that while approaching a traffic signal light at nighttime while it was raining, the brake pedal was depressed, and when the vehicle hit a pothole, the brakes failed to respond. To avoid colliding into the vehicle in front, the contact veered the steering wheel and pumped the brakes. After a few minutes the brakes functioned as intended. The vehicle was taken to the dealer. However, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure, and a claim was filed. The failure mileage was approximately 600.
NHTSA complaint #11736306 — an unverified report by a vehicle owner.
Vehicle: 2023 Kia Sportage Issue: Service Brakes / Premature Rotor Failure / Grinding Within approximately six months of purchasing my vehicle new, I experienced brake grinding and premature rotor failure. This condition has reoccurred multiple times despite repair attempts at authorized Kia dealerships, including rotor replacement under a Technical Service Bulletin. Multiple dealerships acknowledged the issue. A Kia service manager advised that factory brake and rotor components are prone to premature failure and stated that reinstallation of original parts would likely result in recurrence. They recommended aftermarket brake components to correct the defect. Despite this acknowledgement, Kia America has failed to provide a permanent fix and continues to rely on reinstalling the same materials associated with repeated failures. The defect remains unresolved and presents an ongoing safety risk due to compromised braking performance. This issue appears consistent with known defect patterns affecting Kia Sportage vehicles manufactured between 2022–2024, with widespread consumer complaints reporting premature brake wear, grinding, vibration, and repeated rotor failure. I am submitting this complaint due to the safety implications of repeated brake failure, Kia’s failure to implement a corrective remedy, and the risk posed to drivers and the public.
NHTSA complaint #11732669 — an unverified report by a vehicle owner.
Sudden Unintended Acceleration – 2024 Kia Sportage – Safety Hazard. Incident Date: April 18, 2026. Location: Parking lot. While pulling into a parking space at low speed, I brought the vehicle to a complete stop with my foot on the brake. Immediately after stopping, the vehicle suddenly and forcefully accelerated forward on its own without my foot on the accelerator. I was actively pressing the brake pedal, but the vehicle did not respond as expected and continued to accelerate. The acceleration was strong enough that the vehicle jumped over the parking bumper with both front tires and struck a fixed post. Even after impact with the post, the vehicle continued to push forward as if still accelerating, until it hit another barrier and finally came to a stop. At no time did I press the accelerator pedal. The vehicle’s behavior felt completely uncontrolled and unsafe. This incident could have resulted in serious injury or death if it had occurred in traffic or with pedestrians in front of the vehicle. The vehicle has been towed to KIA dealership and is pending inspection. I am reporting this as a serious safety defect. No injuries. Front-end damage after collision with post. This event was sudden, unexpected, and not driver-induced.
NHTSA complaint #11732588 — an unverified report by a vehicle owner.
Component Failure: Independent inspection confirmed a broken brake master cylinder mounting bracket and a missing AC compressor mounting bolt. Safety Risk: The broken brake bracket compromises the structural integrity of the braking system, posing a risk of brake failure while driving. The missing AC bolt creates a risk of the compressor becoming unseated, which could damage the serpentine belt and cause a sudden loss of power steering or engine cooling. Dealer Interaction: The selling dealer (Orr Nissan West) advertised the vehicle as "vetted" but has since ignored multiple formal requests for the pre-sale inspection records after these defects were discovered.
NHTSA complaint #11730491 — an unverified report by a vehicle owner.
I bought the car with 9 miles on it, and when I tried to use the windshield washer, it didn't work! I took it to the dealer, and they refused to fix it! They said the car was infested with mice and that it was my problem!!! The car is made with defective materials! All hoses and foam in the car are made from soy beans!! That is rat and mouse food!!!
NHTSA complaint #11726047 — an unverified report by a vehicle owner.
3 times my car has been in for rotors my car is not even a year old 10/25 resurfaced rotors 1/26 brand new rotors 3/26 rotors warped having to resurface the new rotors this shouldn’t be happening on a new car I don’t ride my breaks I have had new cars all my life never had break issues
NHTSA complaint #11725124 — an unverified report by a vehicle owner.
I was stopped in the left hand turn lane, then accelerated to cross 2 lanes of traffic. I then let off the accelerator, and applied the brakes to stop, and the brakes did not function. I then rear ended a vehicle in front of me due to the intermittent loss of brakes. It may have also been the propulsion system kept going. Either way the vehicle maintained the same speed of about 15mph until I collided with the vehicle in front of me which stopped me. The brakes worked fine again after the collision. There also was no Forward Collision Avoidance system that was triggered in any way. This vehicle is a Rental Car.
NHTSA complaint #11724621 — an unverified report by a vehicle owner.
The contact owns a 2019 Kia Sportage. The contact received notifications of NHTSA Campaign Numbers: 22V703000 (Trail Hitches) and 21V137000 (Service Brakes, Hydraulic); however, the recall repair requests were denied by the manufacturer. The contact stated that while attempting to start the vehicle, it failed to start as intended. No warning light was illuminated. In addition, the contact stated that while her brother was driving at an undisclosed speed, there was an abnormal sound coming from under the hood. After restarting the vehicle, there was a burning odor coming from under the hood. The vehicle was towed to a local dealer, where it remained, and the contact was advised that a recall warranty had expired. The vehicle was not diagnosed or repaired due to the costs. In addition, the contact stated that the recall was initiated prior to owning the vehicle. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 74,000.
NHTSA complaint #11714237 — an unverified report by a vehicle owner.
On [XXX], I had a scheduled repair appointment for my 2020 Kia Sportage, which is experiencing swaying and instability, and unable to keep the vehicle straight at highway speeds in the front end, and ABS/brake issue on the driver-side front wheel. During the service appointment, my service advisor, informed me that a metal undershield was not secure and recommended its removal due to not being vital to the safety, which I agreed to. However, the main concerns of swaying and brake issues remained unresolved. the master mechanic, test-drove the vehicle but was unable to reproduce the issue. I was told that a possible cause could be a messed-up air gap or a toe ring starting to split. That it would be $500 if that’s not the issue. I need to mention I have a warranty. I scheduled another service appointment for January 16th, 2026, hoping for a resolution. However, the service advisor, informed me that the technician was unable to find any issues with the vehicle after a test drive. I questioned the findings, pointing out that the mileage in and out was only 3 miles, making it impossible to properly diagnose the issue at highway speeds and was told it was taken down [XXX] which is not doable in 3 miles. Given the circumstances, I am concerned about the trustworthiness of the diagnostics and repairs performed on my vehicle, including the recall. I have audio and video evidence to support my claims. I would appreciate answers to the following questions: 1. How are complimentary car washes handled? 2. How was my vehicle driven on [XXX] to diagnose the swaying and inability to keep the vehicle straight in 3 miles or zero miles? 3. Why was I advised that I would be charged $500 for a new axle if that was not the issue when I brought the vehicle in for diagnostic testing? 4. How is my vehicle being diagnosed at highway speeds with no mileage or 3 miles added to the odometer? 5. How vital is the removed metal heat shield to the safety of the car? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
NHTSA complaint #11712135 — an unverified report by a vehicle owner.
I took my car in several times to complain about the rotors and brakes. They said everything was fine but then the vehicle failed on the road so we had it taken to the nearest repair shop since we were on a road trip. Now Kia which has a fix to the damaged parts refusing to replace the defective parts.
NHTSA complaint #11705759 — an unverified report by a vehicle owner.
I have documented the following issues: -84 instances of "Keep Hands on the Wheel" when my hands were on the 10/2 or 9/3 position. This dates back to March 2025 and has continued into December. -12 instances of the ER braking engaging with "Collision Alert" when no other vehicles/object/danger were around. The ER braking is the sudden, full force stopping of the vehicle staring in April 2025 and as most recently as 12/06/2025. -3 instances of the vehicle being in "drive" but not moving forward; only the engine revving. This started in August and occurred again in October and on 12/06/2025. -1 instance of the vehicle randomly shutting off while driving very slow into the garage on 12/06/2025.
NHTSA complaint #11704582 — an unverified report by a vehicle owner.