297 of the
6,792 complaints filed about the KIA Sportage
are about the airbag system —
4% of everything owners reported.
The worst model year for it is 1997.
One day as I was turning at a green light the car completely stopped on me. I had to turn it off and then restart it and it worked fine. About a week later I had to drive to my cousin's house 45 minutes away and the car would not go, it acted like it was stalling and It didn't want to go over 2000RPMs and it was really sluggish like it didn't want to shift into the next gear. I finally got on the highway and it would not go past 60 miles an hour and then also if you try to drive it, it will slow down like its shutting off on you. I've had a new battery replaced, 4 new tires a windshield, and wipers replaced. I took the car to AutoZone and also to another guy and both of them used their computers and said that it's the engine and they called it rod knocking. I called customer service and they said yes their is a recall and that they would replace the engine. I tried to call kia in mesquite Texas because that is the closest one to me and I left a voicemail they did not call me back I am carless I'm a single disabled mother I need a working car.
NHTSA complaint #11749087 — an unverified report by a vehicle owner.
have a 2017 Kia Sportage and there is something unusual in the airbag compartment on the console in front of the front passenger seat. Although there are no apparent signs of damage or impact, it seems that the airbag has been partially deployed. After seeking input from multiple individuals, they all agreed that this is probably a manufacturing defect. Unfortunately, when I contacted Kia, they let me know that they are unable to help me because the vehicle's warranty has expired. I have been a dedicated Kia customer for more than 15 years, having owned five different models throughout that period. I've never come across a manufacturing defect like this in any of my Kia vehicles before.
NHTSA complaint #11733068 — an unverified report by a vehicle owner.
I was involved in a motor vehicle collision where my vehicle sustained significant front-end damage and was later declared a total loss by my insurance company. Despite the severity of the impact, the front airbags did not deploy. The impact was primarily to the front of the vehicle, and the damage required extensive repairs, exceeding the threshold for a total loss. I was wearing my seatbelt at the time of the crash. The failure of the airbag system to deploy raised serious safety concerns, as airbags are intended to provide occupant protection in frontal crashes of this nature. I experienced physical discomfort after the incident and believe the lack of airbag deployment increased the risk of injury. There were no warning lights or messages related to the airbag or restraint system prior to the crash. The vehicle had not shown any prior airbag or safety system faults. The vehicle is currently available for inspection and has been reviewed by the insurance company. I am reporting this incident to request investigation into a potential airbag system malfunction that could pose a safety risk to other drivers
NHTSA complaint #11713494 — an unverified report by a vehicle owner.
On November 15, I was traveling with my mother and seated in the front passenger seat of a 2023 Kia Sportage while she was driving approximately 65 mph on the interstate when the vehicle struck a deer. The impact caused significant front-end damage, including the bumper, radiator area, and underbody components. I was wearing a seatbelt. Despite the severity of the collision and the high rate of speed, neither the driver nor passenger airbags deployed. No airbags deployed in any position in the vehicle. I sustained injuries, including a right shoulder sprain and having the wind knocked out of me, and required medical care. As a result of this crash, my mother developed post-traumatic stress symptoms, including fear of driving and anxiety related to the accident. The component that failed appears to be the Supplemental Restraint System (SRS)/airbag system, which did not deploy in a crash that should have met deployment thresholds. The vehicle is available for inspection upon request. This failure put our safety at risk by leaving us without the primary restraint protection designed to prevent head, chest, and upper body injuries in a high-speed frontal collision. The issue has not yet been reproduced or confirmed by a dealer. The vehicle has been seen by insurance, but no airbag system inspection or explanation has been provided. There were no airbag warning lights or dashboard messages prior to the crash. If there were any faults stored in the system, they were not displayed to the occupants. I believe this is a serious safety defect involving airbag non-deployment.
NHTSA complaint #11712825 — an unverified report by a vehicle owner.
The contact owns a 2013 Kia Sportage. The contact stated that while her daughter was driving at 45 MPH, the daughter collided with another vehicle after the vehicle aggressively merged in front of her. The collision was at the front driver and passenger side of the vehicle. The contact added that the collision threw her daughter forward and backward, and the contact's daughter sustained neck, shoulder, and lower back injuries, and surgery on her neck was needed. A police report was filed. The vehicle was taken to the residence and parked. The vehicle was then towed to a body shop. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11700646 — an unverified report by a vehicle owner.
After a hard crash from behind and then being pushed into another car, causing severe damage to the front and rear of the car (total loss), the airbags only deployed on the right (passenger) side. In addition, after the crash, the steering wheel was lying at the driver's feet, completely detached from its original position.
NHTSA complaint #11698341 — an unverified report by a vehicle owner.
Description of Crash: On [XXX], I was involved in a front-end collision while driving my 2024 Kia Sportage. Despite the impact, the airbags did not deploy. Additionally, the Forward Collision Assistance system did not engage or warn me prior to the crash, even though conditions were normal and the system was active. Safety Concern: •The airbags and collision assistance are federally regulated safety systems. Their failure put me and any potential passengers at serious risk. •I am very concerned this indicates a defect in the airbag and/or collision avoidance system. Damage/Injuries: My front end of my vehicle is completely destroyed, and so is my engine. As for myself I am experiencing some soreness and discomfort Requested Action: •I request that Kia and NHTSA investigate this failure as a potential safety defect. •I want confirmation that my case has been documented and reviewed for possible recall or repair action. State Farm Claim #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11690901 — an unverified report by a vehicle owner.
My car has the same issues as the Kia Soul and Kia Sorento. Kia has issued recalls for certain Soul and Sorento models due to various issues. A significant recall involves the 2020-2021 Soul and 2021 Seltos with 2.0L Nu MPI engines, where the piston oil rings may not have been properly heat-treated, potentially leading to engine damage and even fires. Additionally, some 2021-2022 Sorento and 2021-2023 K5 models have been recalled due to a potential loss of drive power caused by a faulty transmission oil pump. I purchased my car within the same time frame between 2020 - 2021 as well. Many mechanics have also told me the fast oil burn issue has been happening to a lot of Kia Sportages as well. I have also been told by Kia dealership they have stopped selling my particular model for a while now as well. My engine is having issues, and the air in my car is also not working as well. Please help assist in this concern of mine and the issue that is very relevent and related to the Kia Soul and Kia Sorento. Thank you!
NHTSA complaint #11681974 — an unverified report by a vehicle owner.
The contact owned a 2023 Kia Sportage. The contact stated that while driving 60 MPH, the vehicle hydroplaned all 3 lanes on the highway. The vehicle hit a retaining wall, the vehicle bounced back, spun around, and faced oncoming traffic head-on. An oversized trailer crashed into the contact's vehicle head-on and pushed the vehicle into the middle lane, where it came to a stop. The driver’s and passenger’s side air bags did not deploy. Unknown if any warning lights were illuminated. However, the vehicle's system contacted 911. A police report was filed. The contact was taken to the hospital via ambulance due to sustaining severe injuries to the left shoulder, collapsed lung, chest abrasions, nerve damage to the abdominal area, nerve damage to the lower back, and a brain injury. The contact recently had surgery on her left shoulder. The vehicle was towed to a local towing yard. The insurance company was contacted and deemed the vehicle a total loss. The contact hired an attorney who hired an engineer to check the black box inside the vehicle and found that nothing was recorded. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
NHTSA complaint #11670932 — an unverified report by a vehicle owner.
The contact owns a 2023 Kia Sportage. The contact stated that while her daughter was driving at an undisclosed speed through an intersection, the vehicle was struck on the passenger side front quarter panel by another vehicle that had failed to yield. As a result, the vehicle spun out of control through the intersection before coming to a complete stop, causing the driver to hit her head on the driver's side window. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The driver was evaluated by EMT on scene but declined to be transported to an area hospital for treatment. The driver later transported herself to an area hospital and was treated for a concussion, neck pain, bruising, and various minor cuts to the knees. The manufacturer was not notified of the failure. The failure mileage was 70,000.
NHTSA complaint #11651092 — an unverified report by a vehicle owner.
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
NHTSA complaint #11642932 — an unverified report by a vehicle owner.
The contact owned a 2011 Kia Sportage. The contact stated while driving at approximately 55 MPH she rolled over a large puddle of water on the roadway. The contact stated that she hydroplaned and she lost control of the vehicle. The contact stated that she drove off of the roadway and down an embankment and rolled over several times before coming to a stop at the bottom of the embankment. The contact was transported by ambulance to a hospital. The contact stated she was diagnosed with a concussion, bruises to both arms, a sprained left ankle, and cuts to her hands and feet. The contact stated that she was conscious when she was removed from the vehicle and noted that only the side air bags had deployed. The driver's front air bag had not deployed. The contact stated that the police were on the scene but was not sure if a report had been written. The contact stated that the vehicle had been towed to an impound lot and declared a total loss by her insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
NHTSA complaint #11609590 — an unverified report by a vehicle owner.
The contact owned a 2024 Kia Sportage. The contact stated that while driving at 77 MPH, the vehicle was involved in a front-impact crash with a large-sized deer. The air bags did not deploy. The contact stated that two minor children were seated in the rear seat. The vehicle was towed to a local tow yard. No injuries were sustained. No medical attention was administered. A police report was filed. The vehicle was condemned as a total loss by the insurance company. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 22,500.
NHTSA complaint #11581139 — an unverified report by a vehicle owner.
The contact was driving a 2023 Kia Sportage loaner vehicle. The contact stated that while driving approximately 35 MPH and pressing the brake pedal the braking system malfunctioned and the brake pedal extended to the floor causing the vehicle to crash into the rear of a second vehicle. During the crash, the vehicle sustained front-end damage but the air bag did not deploy. Also, during the crash, the second vehicle was pushed into the rear of a third vehicle. No injuries were reported and no police report was taken. The cause of the failures was not determined. The local dealer was notified of the crash. The manufacturer has not yet contacted us. The failure mileage was 450.
NHTSA complaint #11543768 — an unverified report by a vehicle owner.
The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 10 MPH a second vehicle suddenly crashed into the driver's side of the vehicle. During the crash, no air bags deployed and the driver sustained minor neck and back injuries which did not require medical treatment. No police report was taken. The vehicle was later driven to the home. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The VIN was not available. The failure mileage was 6,000.
NHTSA complaint #11542699 — an unverified report by a vehicle owner.
The contact owns a 2023 Kia Sportage. The contact stated that while driving at 45 MPH, the vehicle collided with another and the air bags did not deploy. The contact stated that the impact was on the driver's side of the vehicle. The air bag warning light was not illuminated. The driver sustained head and back injuries. Medical treatment was needed and a police report was taken. The vehicle was taken to an independent mechanic where it was diagnosed that unknown parts needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
NHTSA complaint #11537240 — an unverified report by a vehicle owner.
The contact owns a 2017 Kia Sportage. The contact stated that while driving at 20 MPH, during which he fell asleep as he was returning home from a Dialysis appointment, he rear-ended another vehicle that was at the stop light, and the air bag did not deploy. The contact was taken to the hospital and diagnosed with a fractured chest. The contact stated that a police report was filed. The vehicle was towed to a collision center. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,495.
NHTSA complaint #11536151 — an unverified report by a vehicle owner.
[XXX], I was driving alone on [XXX] in McAllen, TX. & intersection of [XXX] St. Weather was sunny, hot, and dry. My car was 1st in middle lane, speed about 20 mph. I applied the brakes for a red traffic light. Instantly, the brakes locked and 3 air bags deployed -driver and passenger side + passenger side windows. The windshield was blocked but it seemed like the car swerved slowly, about 10-15 mph, to the right. My car sideswiped the Chevy Equinox stopped at red light in right lane. The car behind me, Toyota Corolla, hit my rear end. I didn't hear or feel either of these crashes. McAllen PD arrived and called a wrecker and ambulance for me. The airbag peeled back layers of skin on my right forearm which was bleeding profusely. Lone Star EMS #[XXX] ambulance took me to South Texas Health System ER on Ware Rd., arriving at 4:50 p.m. I didn't see the two other cars until I was on the gurney in the ambulance. Police report - wrecker and ambulance were called for driver of Toyota. The ER doctor treated 3 wounds and released me. The Police Report does not cite defective brakes and deployed air bags as cause of wreck. Also, Bert Ogden KIA in Mission where I bought the car denied any responsibility. Manager said, "Not my problem. Call Kia." I filed a complaint with KIA consumer affairs re: defective brakes and air bags, case #[XXX]. Geico declared Total Loss & sent settlement check. Geico claim #: [XXX]. Geico adjuster: Peter Valdivia, COPART Mercedes, in Mercedes, TX. Phone:281-939-2879. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11533483 — an unverified report by a vehicle owner.