478 of the
6,792 complaints filed about the KIA Sportage
are about the other systems —
7% of everything owners reported.
The worst model year for it is 2017.
Main 12V electrical system failed completely. The engine stalled, the entire dashboard blacked out, and all auxiliary safety power was lost. The vehicle is currently located at Parkway Family Kia and is fully available for inspection. At rush hour freeway speeds, the engine stalled and total electrical failure occurred. Navigating across active lanes without engine power or power steering was extremely difficult. The total blackout killed my hazard lights, preventing me from warning other high-speed drivers. The dead car blocked an active lane on the feeder road, and an inattentive driver nearly struck my stalled, unlit vehicle. With zero hazards, I had to abandon the car and flee to the roadside to avoid a rear-end collision. Additionally, all passenger doors permanently locked, creating a severe entrapment hazard. Not yet. The vehicle was towed to Parkway Family Kia on Tuesday and is currently awaiting an official manufacturer diagnostic inspection by their service technicians. No advance symptoms prior to the day of the incident. At the moment of failure, the dash suddenly lit up with multiple warning lights. Within a tight 1 to 2-minute window, I completely lost power steering, making the vehicle extremely heavy and difficult to maneuver off the highway. Immediately after those 2 minutes, the dashboard and all electrical components went completely dark.
NHTSA complaint #11756745 — an unverified report by a vehicle owner.
Occurred on 8/3/2026: 1. I parked my car in my driveway 2. My car is sitting in the driver door storage area and my phone with digital key is sitting on the front passenger seat. 3. Vehicle is turned off; I exit the vehicle and close the door. 4. My toddler is the back seat (not on the driver side), so i start to walk over to take her out. 5. In the meantime, the car locks itself. 6. I walk back to driver door and it is locked as well. This was serious and immediate issue as the ambient temperature was 92 degrees F and car at this point has no circulation. Luckily I was at home so was able to hurry and grab my second key from home to unlock the car. It all took about 5 min and by the time I was able to get her out, she was sweating.
NHTSA complaint #11754881 — an unverified report by a vehicle owner.
The infotainment center screen in my 2021 Kia Sportage is DELAMINATING. The uv gel adhesive that holds the screen is failing. This is a known widespread safety issue as many controls are handled through the infotainment touch screen as well as the screen displaying the back up camera visability. You should force Kia to fix this problem past 3 years /36000 miles! Please advise me.
NHTSA complaint #11751282 — an unverified report by a vehicle owner.
I am submitting this complaint regarding the positive battery terminal fuse block (battery terminal/fusible link assembly) on my 2022 Kia Sportage. The component is currently installed on the vehicle and is available for inspection upon request. I purchased this vehicle in 2024, when it was only about two years old. Because of the vehicle's age, I did not expect to experience major electrical problems. Approximately one year after purchasing it, in June, the battery failed and I had to purchase a brand-new replacement battery. Then, only about three months later, that replacement battery also failed and had to be replaced with another new battery. Having two batteries fail within such a short period on a relatively new vehicle made me believe there was an underlying electrical problem rather than simply defective batteries. As the problem continued to worsen, I discovered that the issue appeared to be related to the positive battery terminal fuse block connection. The connection became intermittent, and the vehicle would not reliably start because electrical power was not consistently passing through the battery terminal assembly. To temporarily restore the connection, a small metal key was carefully placed between the fuse block connection and the battery terminal. This was never intended to be a repair, but it was the only way to make the electrical connection so the vehicle would start. With the metal key in place, the vehicle would start and operate. Recently, the vehicle was exposed to snow and moisture. After that, the temporary connection stopped working and the vehicle would no longer start. I removed the metal key, allowed the connection to dry, and then inserted a small folded piece of aluminum foil into the same location to temporarily restore the electrical connection. The aluminum foil is still in place because it is currently the only way I can start the vehicle and drive it to a Kia dealership for inspection and replacement of the failed component. I
NHTSA complaint #11751241 — an unverified report by a vehicle owner.
My 2020 Kia sportage spontaneously caught fire. It started smoking about 1/3 mile from my destination. There were no dash lights on and the temperature gauge was not elevated and was below half so it wasn’t the engine overheating. I pulled into the parking lot and shut off the car and the smoke then increased and turned darker rapidly and the car caught fire and was quickly engulfed and then there were several explosions. The car was a complete loss. Had I taken any more time to figure out the smoke I would have been a casualty.
NHTSA complaint #11751138 — an unverified report by a vehicle owner.
I was driving on the freeway, when all of a sudden my car felt like it was driving on its own. It began jerking, rapidly accelerating causing the rpm to go up on its own, and causing the engine to rev. It alternated between accelerating and braking. I pulled off to the side and had it towed to the dealership I lease it from. The dealership drove it and the same thing happened. They said it was stuck in 2nd gear, so they have to completely replace the transmission. There were absolutely no warning lights or messages prior to this occurrence. It happened during rush hour so there were a lot of cars out, and I felt as if I lost control of my car. I also had to pull off to the side of an off ramp as I was attempting to get off at an exit to go to work.
NHTSA complaint #11750670 — an unverified report by a vehicle owner.
Car does not unlock with keyless key fob. This is too often an issues to overlook. Car will just keep locking and eventually nothing. I have been stuck outside in thunderstorms, a huge safety concern, rain, snow and uncomfortable situations. This causes me to be more soaked, wetting the car and fishing out my keys getting items inside wet. Key is mostly in pocket because its a keyless entry car, or in backpack. 2023 was superior.
NHTSA complaint #11749748 — an unverified report by a vehicle owner.
Vehicle suddenly entered recall limp-mode due to the ongoing engine campaign. Prior to this, the vehicle had immaculate maintenance records and zero driveability issues. The franchise dealership performed a short-block engine replacement under the safety recall, rushing the complete powertrain swap in less than a single afternoon.The dealership subsequently returned the vehicle in a dangerously malfunctioning and incomplete repair state. At delivery, the Check Engine Light was actively illuminated, and the car exhibited severe acceleration stumbles, power loss under load, and engine misfires (driving "punchy"). Because I am a non-mechanic, I gave the vehicle one week to settle, but the life-threatening acceleration stumbles persisted.Upon immediate return to the service center, the technician (Nathaniel) formally diagnosed failing intake manifold "butterfly" valves (Variable Charge Motion assembly). Nathaniel explicitly admitted to me that this auxiliary component failure was directly caused by the mechanical extraction and engine replacement process. Despite admitting their labor caused this defect, the dealership refused to complete the safety repair, demanding a fraudulent $900 out-of-pocket payment to correct it. Management then falsely claimed a simple manifold service would take two full days—directly contradicting their rushed afternoon engine swap.The dealership released the vehicle back to me with no confirmation of safety or roadworthiness. I escalated this to Kia Corporate Customer Care, but they officially responded via email refusing to intervene or facilitate any auxiliary repairs. Out of absolute necessity as a single mother working 12-hour shifts, I am forced to drive this vehicle short distances. It remains a major safety hazard due to unpredictable stumbling, chronic cylinder misfires, and high risk of sudden stalling in active traffic, leaving a federal safety recall completely incomplete. I have invoices and emails if needed
NHTSA complaint #11748827 — an unverified report by a vehicle owner.
Twice since I purchased my car, once in 2025 and two weeks ago in 2026, I turned my car off in the garage and the engine kept running. I had to start the car up and turn it off again in order for it to shut down. I mentioned that to Arapaho Kia at my last visit in November 2025 and they just said that they didn’t find anything on the computer.
NHTSA complaint #11745100 — an unverified report by a vehicle owner.
I have a 2023 Kia Sportage I purchased and I was driving one day and my entire cars power shut off & so did the engine while I was driving on the highway going 70mph + and when I’m driving on the regular roads as well I’ve almost gotten into an accident over this issue already once when I went to go take it into Jeffery Kia in Roseville Michigan and asked for it to be looked at i was immediately dismissed and they would not look at my car at all so then I called summit place Kia in Clinton Township where I told them what was happening I then had to wait two weeks before I could even get my car in to be seen by them when it was seen by them they did ever test on it and said that everything came back good but they knew obviously something was wrong with it because it acted up for them as well they documented it then said they were going to call corporate and see what they should do next so today I got a call and a voicemail basically saying they still don’t have a diagnosis for my vehicle they’re just going to order some new parts and put them on there and hope that they work
NHTSA complaint #11739573 — an unverified report by a vehicle owner.
We have lost instrument panel info while driving twice in less than a year, it reboots while driving. We took the vehicle to the dealer and were informed there was no tow hitch as stated in the recall letter. My concern is that my car is doing what is described in the recall letter, (during rebooting the control cluster will not show info such as speedometer or warning lights), we have a blank panel while driving. So it seems KIAs diagnosed solution is not at least the entire problem. When I told the service tech at KIA we were experiencing the same issued described in the recall letter he said there was nothing he could do about it. There seems there is no way to reproduce the problem because it happens randomly and takes about 20 minutes for the system to reboot and get instrumentation back on line. I think KIA needs to be accountable to resolve this life safety situation.
NHTSA complaint #11738179 — an unverified report by a vehicle owner.
When driving my Kia Sportage on the highway, the screen panel goes completely dark while using the GPS. No warning lights what so ever. This is a major issue for me because I'm depending on the GPS to safely get to where I want to go. I have gotten lost 3 or 4 times in areas that I'm not familiar with because I don't know what exit to take. The moment the screen blacks out on me, it causes me to be so confused and stressed out to the point that I become terrified of causing an accident where people could die, including myself. Kia has recalled 2026 Kia Sportage cars for the same panel blackouts. My Kia Sportage was not. I had taken the vehicle twice to the dealership complaining about the problem (04/01/26 and 04/29/26) and they tell me that there is no issues with the screen panel because they can't replicate the problem at the shop. So far, only the dealership has checked the car. I don't know what else to do. These panel blackouts are happening quite often now. At this moment, I don't trust the screen panel anymore. There is something wrong with it. I have friends in my car when the screen panel blacks out. Upon request, the car will be available for inspection.
NHTSA complaint #11736774 — an unverified report by a vehicle owner.
Safety Complaint Description Vehicle: 2025 Kia Sportage Hybrid LX 2025 Mileage: ~6,000 miles Issue status: Ongoing, multiple dealer visits (3 attempts), unresolved Related Kia case number: [XXX] Problem Description The vehicle demonstrates significant highway instability and unsafe handling behavior under normal driving conditions. At highway speeds (approximately 50–70 mph), the vehicle exhibits excessive lateral movement and instability, especially after hitting potholes or uneven road surfaces. The car shifts horizontally after impacts, requiring immediate steering correction to maintain lane position. On grooved concrete highways (such as interstate routes toward [XXX] [XXX] ), the vehicle feels like it is floating and swaying continuously, even without strong wind conditions. The vehicle is also highly sensitive to moderate crosswinds (around 20–25 mph). At highway speeds, this results in noticeable rear-end drift and instability, requiring frequent steering corrections and creating concern about potential loss of control. Overall, the handling behavior is beyond normal expectations for this vehicle class and creates a safety concern at highway speeds. Safety Concern These conditions create a risk of loss of vehicle control, particularly: -After hitting potholes at highway speeds -During moderate crosswinds -On grooved or uneven concrete highways The instability increases driver workload and raises concern about potential accident risk if overcorrection occurs. Repair Attempts The issue has been reported to the dealer and service center three times, but no permanent resolution has been achieved. The problem remains reproducible under normal driving conditions. Additional Notes Concern exists regarding whether proper pre-delivery inspection (PDI) or alignment verification was fully completed prior to delivery, as the issue has been present since early ownership and persists at ~6,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11735477 — an unverified report by a vehicle owner.
Sunroof on the vehicle shattered without being struck by projectile or road debris. The area where we were driving had no other cars near us at the time of the incident. There was no sound of something hitting then shattering, it just exploded. Examination of the sunroof did not reveal any points of impact, research done online has shown multiple other Kia Sportage owners with the same issue. Spontaneous shattering of the panoramic sunroof.
NHTSA complaint #11734569 — an unverified report by a vehicle owner.
have a 2017 Kia Sportage and there is something unusual in the airbag compartment on the console in front of the front passenger seat. Although there are no apparent signs of damage or impact, it seems that the airbag has been partially deployed. After seeking input from multiple individuals, they all agreed that this is probably a manufacturing defect. Unfortunately, when I contacted Kia, they let me know that they are unable to help me because the vehicle's warranty has expired. I have been a dedicated Kia customer for more than 15 years, having owned five different models throughout that period. I've never come across a manufacturing defect like this in any of my Kia vehicles before.
NHTSA complaint #11733068 — an unverified report by a vehicle owner.
I was driving on the highway around 50 mph when my car sudden if turned off. The dash said something about loss of power and to pull over. It would not start again and I had to call a tow truck.
NHTSA complaint #11732089 — an unverified report by a vehicle owner.
Our Sportage has the panoramic roof. The back half of the roof chattered all of a sudden while nobody was in or around the vehicle. It exploded outwards.
NHTSA complaint #11731920 — an unverified report by a vehicle owner.