2022 KIA Telluride other reported problems

UNKNOWN OR OTHER

When turning the vehicle, say on to another road and not coming to a full stop, when you accelerate it doesn't want to accelerate, you press the pedal down gradually until all of a sudden it jumps to 2 or 3000 rpms and goes. Previously when we had this issue it was the AWD coupler that was fixed 1 to 2 years ago. My vehicle was inspected just before my warranty was up at around 98000 miles, I waited 8 hours for them to tell me they couldn't recreate the issue, I got in the vehicle and went to leave and had the same issue, turned around had their Lead Technician Zach ride with me and recreated the issue for him, he acknowledged that when I was accelerating the RPMs were not increasing, they kept my vehicle another 5 days after stating the first day they had to open a case with the Tech Line and do a flight diagnostic, after very poor communication over those days and the dealership telling me that the Tech line said if they couldn't recreate it there was nothing they could do, I finally called the Kia Customer Care line to ask for the Case number, the Kia Customer Care line stated that no where in the case did it state a Technician went on a ride along with me and experienced the issue and they also stated that Kia Tech line did not tell them there was nothing more they could do they asked them to keep trying to recreate the issue, eventually after having the vehicle for 6 days I finally had to go get my vehicle back. After 6 days of poor communication and no resolution. I have researched online regarding this issue as well and I am not the only one who has experienced this issue in this vehicle.

NHTSA complaint #11754591 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine rapidly burning oil. Had oil changed as Manufacturer's recommendation, but after exceeding the 100,000 mile warranty and having been 7,000 miles since the last oil change the engine threw a rod and the car stopped while i was driving it. Was told by the Kia Dealer (Fitzgerald Kia in Annapolis) that I needed a $10,000 engine replaced. I am currently working with a lawyer to address this concern.

NHTSA complaint #11748854 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I am reporting a spontaneous sunroof glass failure involving my 2022 Kia Telluride. While driving at normal highway speed, I suddenly heard an extremely loud bang that sounded like an explosion or gunshot. I did not see or hear any object strike my vehicle before the incident. After safely pulling over, I discovered that the panoramic sunroof glass had shattered. The glass appeared to have blown upward and outward from the vehicle, and by the time I stopped, most of the glass was already gone. There was no prior damage, cracking, or warning that the sunroof was compromised. The failure occurred unexpectedly and created a significant safety hazard due to the loud noise, the potential for shattered glass to enter the passenger compartment. I had my 14 year old daughter with me. I man diagnosed with anxiety and ADHD and this had severely affected me because I was the driver and it occurred while operating the vehicle. Luckily, I had the shade closed, because that could’ve been really bad. At the time of the incident, the vehicle had approximately 91,000 miles. I am requesting that this incident be documented and evaluated as a potential safety defect, as I understand other Kia Telluride owners have reported similar spontaneous sunroof failures.

NHTSA complaint #11747772 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The vehicle has suffered a total failure of the audio output system/amplifier. While the central infotainment screen visually illuminates and functions correctly, there is zero audio output across all speakers and inputs. The failed component is currently in the vehicle and is available for inspection upon request. Because there is no audio output, all voice-activated, hands-free Bluetooth calling and audible turn-by-turn GPS navigation cues are non-functional. Operating the vehicle safely over long distances or in traffic is compromised because utilizing navigation now forces the driver to physically look away from the road to read visual maps on the screen, creating an immediate, severe driver distraction that puts my family and other motorists at risk. The total audio failure was officially diagnosed and confirmed by an authorized Kia dealership service center. The dealership verified that the system outputs zero sound and stated that the entire multimedia/audio control assembly requires a complete replacement. The component has been inspected and diagnosed directly by authorized Kia dealership service technicians, and an official corporate case has been opened with Kia America for a goodwill escalation. There were no warning lamps, error messages, or preliminary symptoms prior to the incident. The audio output system failed suddenly and completely without warning, while the visual dashboard screen remained active.

NHTSA complaint #11746665 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Standard opening of sunroof, the a part of the wind deflector snapped, without any abnormal incident or misuse. This caused the glass to be misaligned and other damage to the sunroof track. Estimated cost $6000. No warning and no prior damage for causation.

NHTSA complaint #11734103 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This is a follow up to the above referenced case #XXX This has been reported to the Attorney General’s Office and they have requested that I send along the following information to your office. I purchased a 2022 Kia Telluride approximately 2 years ago. At the time, I also purchased a 100,000 mile extended warranty from KIA. The cost was $3,200. Since owning the vehicle, I have had a problem with the heating system. I contacted the Balise KIA dealership, West Springfield, MA where the car was purchased to have the heating system checked out. It is still not working correctly! The most recent attempt by KIA to fix the heat was 2/2/26 and was not successful. KIA stated “there is no fix”. Please refer to invoice #XXX. Driving a car with little or no heat is unacceptable. I was told that if there ever was a fix, the warranty would cover it. I was also charged a diagnostic fee of $159.95 which I paid, but did not agree with. This fee is charged if a customer decides against having the work done, which I agree with, but in this case, I wanted the work done, but they couldn’t do the work because there is no fix. If there was a fix, the warranty would have covered it. I feel this problem greatly reduces the value of this vehicle and some kind of resolution should be reached. I am [XXX] old and driving a vehicle that has little or no heat is not only uncomfortable, but unhealthy. I’ve been paying close attention to the heat when I’m in the car. It seems to work ok above 30 degrees, but below 30 degrees it doesn’t work properly. Thank you for your time and I await your response [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11733222 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I was driving down the highway at 73 MPH and the sunroof shattered sending glass into the interior of the car, onto me, and into my clothes. It sounded like a gunshot and was terrifying.

NHTSA complaint #11727759 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

After a long winter in northern ILLINOIS, we had a 70’ afternoon and I tried to open my sunroof and it stopped working. I heard a crunching sound and tried to reverse it and that may have made it worse. It had been working fine in the fall months September and October when I last used it. It did not cause a safety issue. No one was at risk. I’ve taken the car to the closest KIA dealer to me . Castle KIA in McHenry IL. The Kia dealer gave me an estimate on cost . There was no warning signs of it being broken until it actually happened.

NHTSA complaint #11727329 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Child safety lock is failing. I get a failure message every day and the doors are not being locked. Causing a safety problem for families with children.

NHTSA complaint #11722820 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Front sunroof suddenly shattered while going down highway. Remaining glass was pushed outward and no sign of impact was seen.

NHTSA complaint #11718295 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Sunroof suddenly exploded while driving.

NHTSA complaint #11714904 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Infotainment screen is blank most of the time. Backup camera works intermittently. Dealer confirmed head unit failure and stated software updates cannot be performed. Quoted approximately $7,500 for full replacement. Issue has been occurring for over two years, beginning while vehicle was still relatively new. Creates unsafe reversing conditions due to unreliable federally required backup camera display. Dealer classified as infotainment module failure. No recall issued despite widespread owner reports of similar failures.

NHTSA complaint #11714734 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Sunroof glass exploded

NHTSA complaint #11700230 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2022 Kia Telluride Issues: 1. **Sunroof:** Completely broken. 2. **Exterior Window Moldings:** Fading and discoloration. 3. **Axel Boots:** Need replacement with less than 60,000 miles on the odometer. 4. **Child Lock:** Malfunctioning. -

NHTSA complaint #11698684 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

PAINT IS FLAKING ON HOOD

NHTSA complaint #11696399 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

We went to get the vehicle serviced at a dealership we did not buy the vehicle from. we told them to knock out the open decals and when we came to pick up the vehicle they said that the recalls had already been completed. We have owned the vehicle for over 2 years and not had any of the completed. They printed off a form with all of the recalls and it showed the dealership we bought the vehicle from in Missouri as completing the recalls. It’s not possible for them to complete them as we have lived in Texas for the last 2 years. I called the dealership multiple times with no reply. I contacted Kia corporate and they were told by the dealership in Missouri that they had completed them on a different vehicle but marked them as complete on ours. After months of not hearing back with a way forward from the dealership or corporate. I do not know where else to go to get this corrected. It is in very poor taste to have to fight to get an error on the dealerships side fixed. The recalls are for safety issues with the vehicle.

NHTSA complaint #11691815 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

⸻ The issue I’m experiencing is with the power windows. The problem comes and goes—sometimes none of the windows in the car will roll down at all. When this happens, there is nothing I can do to get them to work. Other times, the windows work normally. This is a safety concern because if the windows won’t roll down, we have no emergency exit from the car besides the sunroof. The sunroof has not had any issues. There have been times when only the driver’s side window will work, but none of the other windows will, even though each seat can normally operate its own window without a problem. I have not had the car inspected yet by a dealer or service center. I was first checking to see if there were any recalls or other complaints, and I did notice other people reporting the same issue. No warning lights, messages, or other symptoms appeared before the problem started. It just happens randomly.

NHTSA complaint #11686641 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Went to the carwash and the sunroof exploded

NHTSA complaint #11637084 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving approximately 40mph down straight roadway without anything around, the vehicle has unexpectedly slammed on the brakes. This has happened four times to date (11/13/24 - 12/25/24). During two of the instance's lights flashed on the dashboard and indicated the front right corner sensor of vehicle. During the other two occurrences, lights flashed on the dashboard and indicated the sensor at the rear right corner of vehicle, even though the vehicle was again traveling forward at approx. 40mph. In each case the brakes were unexpectedly applied very hard for several seconds before returning to normal. There were no other vehicles around and no dirt or other obstructions to the sensors. Vehicle was brought into dealer for diagnostics and was told they could not duplicate the concern. I asked the dealership to contact Kia for support and they refused. I then contacted Kia directly asking for assistance in getting this resolved. They responded that they rely on diagnostics from the dealership and only if the dealership can duplicate the issue will anything be done. This is an extremely dangerous drivability issue of which the dealer agrees. But since they have not witnessed it firsthand, no further action is being taken to attempt to find and/or replace whatever part is malfunctioning. In searching the NHTSA website, I see several complaints where individuals have experienced strikingly similar complaints (NHTSA # 11538285, 11485486, 11457515, 11457281, 11589381) with this vehicle.

NHTSA complaint #11635067 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Subject: Urgent Safety Complaint Regarding Recall Delays for My Kia Vehicle Dear National Highway Traffic Safety Administration, I am reaching out to file a safety complaint regarding an ongoing recall issue with my Kia vehicle that has not been addressed, despite multiple attempts to have it resolved. Kia has been aware of the necessary recall for several months, and I recently scheduled an appointment with my local dealership to address these recalls. Unfortunately, the dealership canceled my appointment the day before, citing that they still do not have the necessary parts to complete the repair. This situation has escalated to a serious safety hazard, not only for my family and me but for others around us. Recently, while my vehicle was parked at my child’s school, I experienced a malfunction that caused the vehicle to roll forward while still in park. I was momentarily unaware of the movement and was horrified to realize it almost struck a mother and her child who were exiting the school. This has been a frightening and deeply disappointing experience, and I am concerned about the lack of urgency from Kia in addressing this issue. I urge NHTSA to look into this matter and take action as needed to ensure that Kia expedites the resolution of these critical safety recalls. This issue cannot wait any longer, as it poses a serious risk to public safety. Thank you for your attention to this matter. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11625378 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The sunroof glass of the Kia Telluride EXPLODED while driving on the freeway. It sounded like a gun fired off inside the vehicle. NOTHING hit the glass to cause this to happen.

NHTSA complaint #11617937 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The sunroof in my 2022 Kia Telluride will not slide backwards to be completely open. It will slide about an inch then stop. Yesterday I took it to the local Kia dealership who tried to clean the tracks. They told me that didn’t work and that I would need to bring it back, leave it all day and pay close to $400 JUST to find the problem. Today I was taking a look again myself and noticed the deflector is broken. The cheap plastic has just broken right off and the piece is laying there lifeless. Because I travel for work, I am no longer under warranty. An estimate just for parts to fix everything is close to $4000! Without labor!! And, I did all of that research in 10 minutes which would have cost me $400 and a whole day without my car if I had done as they wanted. This is outrageous. My car is TWO years old and already things are breaking. I see in forums that this is NOT a new issue. Why isn’t Kia doing something about this? People don’t have thousands of dollars to just throw around when we already pay an arm and a leg for the car anyway! I am now stuck with a sunroof that doesn’t work properly unless Kia will PUT OUT A RECALL!!!!

NHTSA complaint #11615282 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Description of Problem: Component/System: Windshield Failure/Malfunction: The windshield on my 2022 KIA Telluride developed a 6-inch crack that rapidly expanded to approximately 27 inches over the course of one night while the vehicle was parked in my garage. The crack appeared without any visible external impact or cause. Safety Risk: The sudden and significant expansion of the crack compromises the structural integrity of the windshield, posing potential safety risks for the driver and passengers, including impaired visibility and reduced impact protection. Confirmation/Reproduction: While the issue has not yet been confirmed or reproduced by a dealer or independent service center, I have found numerous online complaints from other KIA Telluride owners experiencing similar issues with their windshields cracking without apparent reason or after minor impacts such as small stones. Inspection: The vehicle and component have not been inspected by the manufacturer, police, insurance representatives, or any other parties at this time. Warning Symptoms: There were no warning lamps, messages, or other symptoms prior to the crack’s appearance.

NHTSA complaint #11613448 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear windshield spontaneously shattered. Turned on vehicle and shifted from park and as I pulled forward I heard a pop a noticed my whole back windshield just completely shattered. Didn't hit anything or nothing was thrown. Initially looked thought someone may have hit with something or thrown a rock when parked to explain the damage, but security footage does not indicate any such activity and confirmed with police.

NHTSA complaint #11608394 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I have a 2022 Kia Telluride with 3 "urgent" recalls. Unfortunately, I am in the military and stationed overseas. The local Kia dealer cannot view the recalls in their system. We contacted a Kia dealer in our US home state, and they told us they cannot provide the parts or work to be conducted without the vehicle being in the US. As it stands, we cannot ship the vehicle back to the US when we move as there are recalls on the vehicle. We have an expensive paperweight and no clear path to fix the issues.

NHTSA complaint #11608420 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear sunroof exploded. Just happy the screen was closed or it would have rained glass down on my kids.

NHTSA complaint #11607865 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving at low speed through neighborhood streets, the front sunroof exploded out of nowhere. Safety was put at risk because of tempered glass falling on driver and passengers. Luckily the shade was closed. Has not yet been inspected by anyone. No warnings of the failure. Kia said they would not cover under warranty.

NHTSA complaint #11606929 — an unverified report by a vehicle owner.