2022 KIA Telluride window and wiper problems

VISIBILITY/WIPER

Sunroof exploded while driving in the 540 expressway.

NHTSA complaint #11741664 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2022 Kia Telluride. The contact stated that while driving at 66 MPH, the sunroof unexpectedly exploded. There was no impact on the sunroof to cause the failure. The sunroof cover was closed during the failure. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 21,178.

NHTSA complaint #11734250 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Windshield cracks so easily, slightest road debris creates a chip then crack

NHTSA complaint #11732381 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

After a long winter in northern ILLINOIS, we had a 70’ afternoon and I tried to open my sunroof and it stopped working. I heard a crunching sound and tried to reverse it and that may have made it worse. It had been working fine in the fall months September and October when I last used it. It did not cause a safety issue. No one was at risk. I’ve taken the car to the closest KIA dealer to me . Castle KIA in McHenry IL. The Kia dealer gave me an estimate on cost . There was no warning signs of it being broken until it actually happened.

NHTSA complaint #11727329 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

We were driving in the left hand lane on i75 south about 15 miles south of [XXX] and about 10 miles from [XXX] . We were traveling about 75 mph with air conditioning on low. We heard a loud bang and pulled off at exit 328 to investigate. We pulled over at Myers carpet on dug gap road. We looked at the sunroof and it looked like it had exploded upward. 1/3 of the glass was gone and a cone like upward shattering appears in the edges of the blowout area. We had to go to the nearby tractor supply to find duct tape and plastic sheeting to tape over the whole sunroof to drive home to [XXX] . It just happened on 3/15/2026 at approximately 4pm. We have not yet been to a Kia dealer or called consumer affairs at Kia corporate yet. I am filing a ticket with Kia now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11724471 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The windshield cracked for no apparent reason. The crack was on the driver's side, about 16 inches long, starting near the top and curving around the driver's view to the middle of the windshield.

NHTSA complaint #11719611 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Infotainment screen is blank most of the time. Backup camera works intermittently. Dealer confirmed head unit failure and stated software updates cannot be performed. Quoted approximately $7,500 for full replacement. Issue has been occurring for over two years, beginning while vehicle was still relatively new. Creates unsafe reversing conditions due to unreliable federally required backup camera display. Dealer classified as infotainment module failure. No recall issued despite widespread owner reports of similar failures.

NHTSA complaint #11714734 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I had noticed a 1" wide crack had formed in the center of the windshield after first night of cold weather (~10°F). There was no prior damage to the windshield before the crack formed. I'm concerned that the crack will continue to spread as we progress into the winter in the upper Midwest, ultimately shattering while I'm driving.

NHTSA complaint #11706066 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Windshield cracked for no reason. Developed a crack from the edge to the center of the windshield about 2 ft long.

NHTSA complaint #11678472 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

We are replacing a second windshield in less than 2 years. Small pebbles start a chip, and the window companies try to fill the chip, but it cracks anyway. In both instances, the crack spanned from one side toward the top and affected my line of sight. The glass companies say they fix a lot of these cars. I'm afraid to go through the car wash with the high speed dryers for fear that the windshields strength is compromised and something can happen. Kind of makes my car wash membership useless...... That's over $2000 for 2 windshields and even then I have no guarantee that it will last. I'm seriously thinking of selling it as soon as I get it fixed. I'll definitely check the newer models to see if they are still having a problem. Maybe they can do us a favor and at least manufacture a better quality window for our next installation?

NHTSA complaint #11676752 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

My windshield had a light crack and it ran pretty easily. It should not have done this so quickly. The crack should have been isolated and given me time to get it repaired before I have to replace the whole windshield. I can feel the break. I wouldn't think with a laminated windshield that all US cars are required to have, that I could actually feel the sharpness of the broken glass.

NHTSA complaint #11671904 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I was driving my 2022 Kia Telluride and my windshield crack, on the road and the crackline still running across my windshield. I think is dangerous to drive, but I don't if Kia will replace or do I need to pay my self

NHTSA complaint #11662337 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

My Wife was driving 37mph in town at 1:40pm on a 31* afternoon. When she hears an apparent "gunshot", it was not a gunshot. Her forward sunroof had exploded. She had the sunshade closed thankfully so she did not get hit with any glass. Her vehicle was not hit by anything. The glass looks like it was forced from the inside, blowing the glass outwards. We took her vehicle to our local dealership. They vacuumed up the glass shards, and then taped the remaining glass on both sides, and also covered the roof until repairs can be made. Dealership is filing for warranty, but awaiting approval.

NHTSA complaint #11634825 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

My Wife was driving 37mph in town at 1:40pm on a 31* afternoon. When she hears an apparent "gunshot", it was not a gunshot. Her forward sunroof had exploded. She had the sunshade closed thankfully so she did not get hit with any glass. Her vehicle was not hit by anything. The glass looks like it was forced from the inside, blowing the glass outwards. We took her vehicle to our local dealership. They vacuumed up the glass shards, and then taped the remaining glass on both sides, and also covered the roof until repairs can be made. Dealership is filing for warranty, but awaiting approval.

NHTSA complaint #11634825 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Description of the Problem: I noticed a crack suddenly appearing on my car’s windshield without any external impact, such as a rock or debris. The crack seems to have formed spontaneously, starting from the bottom edge and growing through the center of the glass, and there are no visible signs of external damage or impact points. This raises concerns about the quality or structural integrity of the windshield. It started early in the morning at about 6 inches but now has more than 12 inches and two ramifications. The car was parked in front of our garage and there were no extreme temperature changes. Concerns: I am worried that the windshield may have a manufacturing defect or material issue that could compromise the safety of the vehicle. This could pose a risk if the crack spreads or the windshield fails under stress.

NHTSA complaint #11632874 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2022 Kia Telluride. The contact stated that while driving at an undisclosed speed, the rear windshield inadvertently shattered. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The contact was informed that the manufacturer was aware of the issue. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 37,000.

NHTSA complaint #11632666 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Windshield had a small chip and then spidered next day across entire windshield. Dealer said, “So sorry, but can’t help or repair.” The 2020 Telluride had a recall and they fixed my first one after repeated calls.

NHTSA complaint #11614808 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

A small rock hit my windshield on my way to work but did not initially appear to cause damage. Upon arriving at work I made no notice of any visible cracks or damage. Went in to the office, worked 8 hours, proceeding to get in my Telluride, removed my sunshade and noticed about an 18" to 24" long crack in my winshield running right down the middle. It was mindblowing how bad the crack was after a day that was not extremely hot or cold.

NHTSA complaint #11611583 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

While driving at low speed through neighborhood streets, the front sunroof exploded out of nowhere. Safety was put at risk because of tempered glass falling on driver and passengers. Luckily the shade was closed. Has not yet been inspected by anyone. No warnings of the failure. Kia said they would not cover under warranty.

NHTSA complaint #11606929 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Windshield cracked under normal driving conditions. The crack was not caused by a strike or impact of any kind.

NHTSA complaint #11597787 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Windshield crack developed from the lower left driver side, up and across to the middle of the glass right in the field of view of the driver. There was no chip, no strike of any kind. Simply pulled the car out of the garage where it is kept daily and went 1 mile to the mail box. The crack appeared on my return and is getting larger. Did my research and found out about the class action lawsuit. I've seen where it is very much a known issue. I will contact KIA customer care next and then the dealership.

NHTSA complaint #11585899 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

My windshield has cracked spontaneously and now I have a crack that is the length of a quarter of the windshield.

NHTSA complaint #11576676 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

About a year ago I was having issues with my windshield wiper fluid working. When I took my car in for repair they told me a rodent had chewed though it and needed to be replace. This was not going to be covered under warranty. About 2 months ago my engine light turned on. I took it to the dealership and they said rodents has chewed through my knock sensor wiring. This is also not covered under warranty. Replacement is going to cost about $900.00. While researching his on online seems like this is a big issues with thousands reporting the same thing. Kia North Austin knows this is a problem and works on many cars a day with these same issues. This needs to be looked into and the car companies need to take responsibility. I never had this issues with my Ford Explorer which I had for 10 years parked in the same spot as my Telluride. I did not have a big rodent problem at my house. Any help would be appreciated.

NHTSA complaint #11572746 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Our windshield spontaneously cracked despite striking nothing.

NHTSA complaint #11565731 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

In preparation for winter driving operations that include clearing the windshield of snow and ice, "before entering the vehicle"; both windshield wiper arm assemblies are not able to be lifted away or disentangled from the windshield glass due to the specific design interference of the hood. ************* Without properly clearing the wiper arms, wiper blades and windshield of ice and snow, operating the vehicle is not safe. *************

NHTSA complaint #11565582 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Small pebble was kicked up onto the Front Windshield on normal 35 mph street driving. I have read up on many instances that the Kia Telluride has had many issues with thin or defective glass that is not able to withstand simple small rocks.. This is a MAJOR safety issue and concern that KIA must acknowledge for 2021 and 2022 Telluride owners.. Apparently they noted issues on the 2020 when they were released. In many cases creating a small chip that becomes a major crack once it starts running.. Ours was attempted to be repaired by Safelite AutoGlass.. But still a few months later the crack expanded and began getting longer. KIA must begin to extend warranties for Telluride Owners as this glass is NOT meeting safety standards in protecting passengers.. It may become more evident if someone eventually gets seriously injured if the cracking / shattering glass enters the cabin injuring passengers / children.

NHTSA complaint #11546683 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Driver side wiper gets stuck and won’t wipe in intermittent mode. Sporadically stops in auto mode.

NHTSA complaint #11545759 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD

Driving on highway in Dallas in high heat with no cars in front of me. Nothing appeared to hit Windshield or fly up but windshield cracked at very edge of drivers side and cracked at least 12 inches across within 5-10 minutes.

NHTSA complaint #11543457 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

While puling down our gravel driveway at a low rate of speed, a small gravel rock hit the passenger side lower corner of our windshield causing a very small circular chip in the glass. Day 0 - We pulled into our garage immediately evaluating what we knew happened because we heard it... and we couldn't find ANYTHING. Day 1 - The next morning we looked again and found the tiniest dot (and I mean dot sized) and felt SO glad that it wasn't bigger than that. Day 3 - The indented "dot" became a full blown cracked line about 5 inches long and continued to grow in size a little more each day... until we had no choice but to replace the windshield entirely as it expanded across the entire windshield, from passenger side bottom corner to the driver's side upper corner! This is not normal. I've had several gravel rocks hit my windshield (from our driveway) and this has never happened. The fact that it did cause a small chip, I'm certain it would have stayed as a small chip in any other vehicle.

NHTSA complaint #11538728 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The vehicle is available for inspection. The vehicle windshield just cracked while the vehicle was parked in a driveway. Something must be defective in the manufacturing process. Windshield that just crack for no reason can cause safety concerns while driving for the passengers and other vehicles. The car was not being driven but simply the windshield cracked. We have not yet got it inspected by the dealer or other party/agency. The issue has not been recreated yet. Since it was parked it is unknown if any indicator lights or other warning occurred. This happened in the City of Orange California July 1, 2023. I would like a response from your agency about if others have reported this problem because Kia Motors was not very helpful. Where else can I get information about this issue? What else should we do? Please help.

NHTSA complaint #11535808 — an unverified report by a vehicle owner.