Owners have filed 48 complaints
about the 2002 Lexus ES with NHTSA between 2006 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 7 of 17 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 52
Against the median year of the Lexus ES. 50 means typical for this
model; 100 means roughly double.
Severity — 100
79.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 36
21% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
49.3%
1,000 – 9,999 miles
12.3%
10,000 – 24,999 miles
12.3%
25,000 – 49,999 miles
49.3%
50,000 – 74,999 miles
614.0%
75,000 – 99,999 miles
24.7%
100,000 – 149,999 miles
920.9%
150,000+ miles
1637.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2006peak 3Jan 2026
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 110,000 milesMissouri City, TXCrash
AIR BAGS
The contact owns a 2002 Lexus ES 300. The contact stated that while driving approximately 5 MPH in the driveway and turning into the garage, the vehicle unintentionally accelerated, hit a beam, drove through the garage wall, and into the dining area of the residence, crashed into the furniture, and stopped. The air bags did not deploy. The contact noticed sparks and smoke coming from the dashboard after the impact. There was no injury sustained. There was property damage. The contact stated that she had previously filed a complaint regarding the vehicle's sudden and unintended acceleration. A report police was filed with the police. The vehicle was towed to a tow yard and was later towed back to the residence. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
NHTSA complaint #11713910 — an unverified report by a vehicle owner.
at 110,000 milesMissouri City, TXCrash
VEHICLE SPEED CONTROL
The contact owns a 2002 Lexus ES 300. The contact stated that while driving approximately 5 MPH in the driveway and turning into the garage, the vehicle unintentionally accelerated, hit a beam, drove through the garage wall, and into the dining area of the residence, crashed into the furniture, and stopped. The air bags did not deploy. The contact noticed sparks and smoke coming from the dashboard after the impact. There was no injury sustained. There was property damage. The contact stated that she had previously filed a complaint regarding the vehicle's sudden and unintended acceleration. A report police was filed with the police. The vehicle was towed to a tow yard and was later towed back to the residence. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
NHTSA complaint #11713910 — an unverified report by a vehicle owner.
at 173,000 milesOcala, FLFire
ENGINE
TL* THE CONTACT'S MOM OWNED A 2002 LEXUS ES 300. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH, THE VEHICLE BEGAN TO EMIT A THICK WHITE, YELLOWISH SMOKE FROM THE DRIVER SIDE HEADLIGHT WITHOUT WARNING. AS THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER,THE VEHICLE BEGAN TO LOSE POWER AS A BYSTANDER ALTERED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND THE AUTHORITIES WERE CALLED TO THE SCENE. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND FIRE REPORT WAS FILED AT THE SCENE. DUE TO THE FIRE, THE VEHICLE WAS DESTROYED AND WAS TOWED TO AN INDEPENDENT MECHANIC. NO INJURIES WERE SUFFERED AS A RESULT OF THE FIRE. THE MANUFACTURER NOR THE DEALER HAVE YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.
NHTSA complaint #11365939 — an unverified report by a vehicle owner.
at 151,000 milesLOS Angeles, CAFire
WHEELS
CAR BEGAN TO LURCH, STOPPED, SMOKE AND FLAMES BEGAN COMING OUT OF FRONT OF CAR. FIRE ENLARGED, SEVERAL SMALL EXPLOSIONS. FIREMEN PUT OUT FIRE, BUT FRONT HALF OF CAR TOTALLY BURNT.
NHTSA complaint #11330720 — an unverified report by a vehicle owner.
at 151,000 milesLOS Angeles, CAFire
STEERING
CAR BEGAN TO LURCH, STOPPED, SMOKE AND FLAMES BEGAN COMING OUT OF FRONT OF CAR. FIRE ENLARGED, SEVERAL SMALL EXPLOSIONS. FIREMEN PUT OUT FIRE, BUT FRONT HALF OF CAR TOTALLY BURNT.
NHTSA complaint #11330720 — an unverified report by a vehicle owner.
at 151,000 milesLOS Angeles, CAFire
FUEL/PROPULSION SYSTEM
CAR BEGAN TO LURCH, STOPPED, SMOKE AND FLAMES BEGAN COMING OUT OF FRONT OF CAR. FIRE ENLARGED, SEVERAL SMALL EXPLOSIONS. FIREMEN PUT OUT FIRE, BUT FRONT HALF OF CAR TOTALLY BURNT.
NHTSA complaint #11330720 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 110,000 milesMissouri City, TXCrash
AIR BAGS
The contact owns a 2002 Lexus ES 300. The contact stated that while driving approximately 5 MPH in the driveway and turning into the garage, the vehicle unintentionally accelerated, hit a beam, drove through the garage wall, and into the dining area of the residence, crashed into the furniture, and stopped. The air bags did not deploy. The contact noticed sparks and smoke coming from the dashboard after the impact. There was no injury sustained. There was property damage. The contact stated that she had previously filed a complaint regarding the vehicle's sudden and unintended acceleration. A report police was filed with the police. The vehicle was towed to a tow yard and was later towed back to the residence. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
NHTSA complaint #11713910 — an unverified report by a vehicle owner.
at 110,000 milesMissouri City, TXCrash
VEHICLE SPEED CONTROL
The contact owns a 2002 Lexus ES 300. The contact stated that while driving approximately 5 MPH in the driveway and turning into the garage, the vehicle unintentionally accelerated, hit a beam, drove through the garage wall, and into the dining area of the residence, crashed into the furniture, and stopped. The air bags did not deploy. The contact noticed sparks and smoke coming from the dashboard after the impact. There was no injury sustained. There was property damage. The contact stated that she had previously filed a complaint regarding the vehicle's sudden and unintended acceleration. A report police was filed with the police. The vehicle was towed to a tow yard and was later towed back to the residence. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
NHTSA complaint #11713910 — an unverified report by a vehicle owner.
Sparanburg, NC
ENGINE
During a trip on the highway the accelerator was to low and take harder to accelerate the car. When we arrived home close to parking end the car suddenly accelerated while I was using the brakes pedal. I was lucky to stop on time. Thanks for your attention.
NHTSA complaint #11475472 — an unverified report by a vehicle owner.
University City, MO
STEERING
I TRIED TO START MY CAR OUT OF NO WHERE IT WOULDN'T START NO WARNING OR ANYTHING I CHECKED THE STARTER THAT WASN'T IT I'M NOT SURE OFF IT'S THE ENGINE OR AN ELECTRICAL PROBLEM
NHTSA complaint #11384987 — an unverified report by a vehicle owner.
University City, MO
ELECTRICAL SYSTEM
I TRIED TO START MY CAR OUT OF NO WHERE IT WOULDN'T START NO WARNING OR ANYTHING I CHECKED THE STARTER THAT WASN'T IT I'M NOT SURE OFF IT'S THE ENGINE OR AN ELECTRICAL PROBLEM
NHTSA complaint #11384987 — an unverified report by a vehicle owner.
University City, MO
ENGINE
I TRIED TO START MY CAR OUT OF NO WHERE IT WOULDN'T START NO WARNING OR ANYTHING I CHECKED THE STARTER THAT WASN'T IT I'M NOT SURE OFF IT'S THE ENGINE OR AN ELECTRICAL PROBLEM
NHTSA complaint #11384987 — an unverified report by a vehicle owner.
at 173,000 milesOcala, FLFire
ENGINE
TL* THE CONTACT'S MOM OWNED A 2002 LEXUS ES 300. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH, THE VEHICLE BEGAN TO EMIT A THICK WHITE, YELLOWISH SMOKE FROM THE DRIVER SIDE HEADLIGHT WITHOUT WARNING. AS THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER,THE VEHICLE BEGAN TO LOSE POWER AS A BYSTANDER ALTERED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND THE AUTHORITIES WERE CALLED TO THE SCENE. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND FIRE REPORT WAS FILED AT THE SCENE. DUE TO THE FIRE, THE VEHICLE WAS DESTROYED AND WAS TOWED TO AN INDEPENDENT MECHANIC. NO INJURIES WERE SUFFERED AS A RESULT OF THE FIRE. THE MANUFACTURER NOR THE DEALER HAVE YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.
NHTSA complaint #11365939 — an unverified report by a vehicle owner.
at 202,736 milesMemphis, TN
FUEL/PROPULSION SYSTEM
WHEN I STOP AND TRY TO ACCELERATE THE CAR HESITATE AND THEN STARTS TO JERK. IF I GIVE IT HEAVY GAS IT DRIVES NORMAL
NHTSA complaint #11339009 — an unverified report by a vehicle owner.
at 151,000 milesLOS Angeles, CAFire
WHEELS
CAR BEGAN TO LURCH, STOPPED, SMOKE AND FLAMES BEGAN COMING OUT OF FRONT OF CAR. FIRE ENLARGED, SEVERAL SMALL EXPLOSIONS. FIREMEN PUT OUT FIRE, BUT FRONT HALF OF CAR TOTALLY BURNT.
NHTSA complaint #11330720 — an unverified report by a vehicle owner.
at 151,000 milesLOS Angeles, CAFire
STEERING
CAR BEGAN TO LURCH, STOPPED, SMOKE AND FLAMES BEGAN COMING OUT OF FRONT OF CAR. FIRE ENLARGED, SEVERAL SMALL EXPLOSIONS. FIREMEN PUT OUT FIRE, BUT FRONT HALF OF CAR TOTALLY BURNT.
NHTSA complaint #11330720 — an unverified report by a vehicle owner.
at 151,000 milesLOS Angeles, CAFire
FUEL/PROPULSION SYSTEM
CAR BEGAN TO LURCH, STOPPED, SMOKE AND FLAMES BEGAN COMING OUT OF FRONT OF CAR. FIRE ENLARGED, SEVERAL SMALL EXPLOSIONS. FIREMEN PUT OUT FIRE, BUT FRONT HALF OF CAR TOTALLY BURNT.
NHTSA complaint #11330720 — an unverified report by a vehicle owner.
at 172 milesSaint Louis, MO
ELECTRICAL SYSTEM
I BOUGHT THIS CAR FROM ALL AUTO SALES. THE SAME DAY, LESS THAN AN HOUR LATER I ATTEMPTED TO DRIVE THE CAR HOME AND IT BROKE DOWN IN FRONT OF A RED LIGHT. THE SALESMAN REASSURED ME THAT NOTHING WAS WRONG WITH IT. I TRIED TO START IT BACK UP AND IT WOULDN'T START SO I HAD TO PUSH IT TO THE SIDE OF THE ROAD, WHILE PREGNANT AND TWO KIDS PRESENT. IT WAS SOLD TO ME "AS IS" AND I HAVE NO TEMP TAGS AND I'M EXPECTED TO PAY A BI WEEKLY CAR NOTE. I HAD TO PAYOUT OF POCKET FOR A TOW TRUCK AND AT THIS POINT I JUST WANT MY MONEY BACK IT'S ONLY BEEN TWO DAYS AND I'M ALREADY EXPERIENCING PROBLEMS OUT OF THIS VEHICLE. PLEASE HELP.
NHTSA complaint #11317657 — an unverified report by a vehicle owner.
at 172 milesSaint Louis, MO
ENGINE
I BOUGHT THIS CAR FROM ALL AUTO SALES. THE SAME DAY, LESS THAN AN HOUR LATER I ATTEMPTED TO DRIVE THE CAR HOME AND IT BROKE DOWN IN FRONT OF A RED LIGHT. THE SALESMAN REASSURED ME THAT NOTHING WAS WRONG WITH IT. I TRIED TO START IT BACK UP AND IT WOULDN'T START SO I HAD TO PUSH IT TO THE SIDE OF THE ROAD, WHILE PREGNANT AND TWO KIDS PRESENT. IT WAS SOLD TO ME "AS IS" AND I HAVE NO TEMP TAGS AND I'M EXPECTED TO PAY A BI WEEKLY CAR NOTE. I HAD TO PAYOUT OF POCKET FOR A TOW TRUCK AND AT THIS POINT I JUST WANT MY MONEY BACK IT'S ONLY BEEN TWO DAYS AND I'M ALREADY EXPERIENCING PROBLEMS OUT OF THIS VEHICLE. PLEASE HELP.
NHTSA complaint #11317657 — an unverified report by a vehicle owner.
at 172 milesSaint Louis, MO
ELECTRONIC STABILITY CONTROL (ESC)
I BOUGHT THIS CAR FROM ALL AUTO SALES. THE SAME DAY, LESS THAN AN HOUR LATER I ATTEMPTED TO DRIVE THE CAR HOME AND IT BROKE DOWN IN FRONT OF A RED LIGHT. THE SALESMAN REASSURED ME THAT NOTHING WAS WRONG WITH IT. I TRIED TO START IT BACK UP AND IT WOULDN'T START SO I HAD TO PUSH IT TO THE SIDE OF THE ROAD, WHILE PREGNANT AND TWO KIDS PRESENT. IT WAS SOLD TO ME "AS IS" AND I HAVE NO TEMP TAGS AND I'M EXPECTED TO PAY A BI WEEKLY CAR NOTE. I HAD TO PAYOUT OF POCKET FOR A TOW TRUCK AND AT THIS POINT I JUST WANT MY MONEY BACK IT'S ONLY BEEN TWO DAYS AND I'M ALREADY EXPERIENCING PROBLEMS OUT OF THIS VEHICLE. PLEASE HELP.
NHTSA complaint #11317657 — an unverified report by a vehicle owner.
at 136,000 milesCarlsbad, CA
ENGINE
THIS IS THE 2ND 2002 LEXUS ES300 IVE OWNED WITH HALF THE MILES OF THE 1ST ONE...YET BOTH CARS CATALYTIC CONVERTORS FAILED!! HOW IS THAT POSSIBLE AT ONLY 136K MILES THE CATALYTIC CONVERTOR NEEDS TO BE REPLACED!! THE 1ST CAR HAD ALMOST 268K MILES WHICH I FELT THE CATALYTIC CONVERTOR FAILURE WASNT AS SURPRISING...BUT BETWEEN MY BOYFRIEND AND I WE HAVE OWNED 4 LEXUS VEHICLES: 1997 ES300 1999 RX300 AND 2 ES300 AND ALL OF THEM HAD CATALYTIC CONVERTOR FAILURES!!! I WAS TOLD BY A MECHANIC AS LONG AS YOU PUT IN THE CORRECT FUEL AND CORRECT OIL THE CONVERTORS SHOULD LAST FOREVER!! SO WHY IS IT THAT LEXUS CARS CONVERTORS FAIL AS LOW AS 136K MILES!! THATS REDICULOUS!!
NHTSA complaint #11307112 — an unverified report by a vehicle owner.
at 248,455 milesWilmington, DEFire
STRUCTURE:BODY
ON THE NIGHT OF AUGUST 20, 2019, AT 9:45, I PARKED MY LEXUS ES 300 AND WENT INSIDE THE LOCAL ACME. ACME IS APPROX MILES FROM HOME. I ENTERED THE STORE AND HEARD OVER THE INTERCOM ALL SHOPPERS HAD 12 MIN BEFORE CLOSING. I QUICKLY SHOPPED, AND UPON EXITING THE STORE, MY CAR HAD A SIGNIFICANT FIRE, AND THE FIRE COMPANY THAT WAS ACROSS THE STREET HAD TO RESPOND AND PUT IT OUT. MY CAR HAD NO POWER, AND IT MYSTERIOUSLY CAUGHT FIRE. I WAS GIVEN THE DIRECTIVE TO HAVE IT TOWED IMMEDIATELY BY THE POLICE AND FIRE CO WHO WAS ON THE SCENE. I QUICKLY GRABBED ANY SALVAGEABLE PERSONALS AND HAD TO GET A RIDE HOME BY THE POLICE OFFICER. THE FOLLOWING DAY AUGUST 21, 2019, AAA TOWED THE VEHICLE TO MY HOME. I HAD TO ATTACH THE BATTERY CABLE TO HAVE POWER FOR WINDOWS AND LOCKS ALONG WITH THE TRUNK. I GATHERED ALL MY BELONGINGS AND REMOVED THE WIRE. I CALLED THE FIRE MARSHALL FOR A REPORT, AND HE SAID HE COULDN'T GIVE ME A REPORT. IT WAS COMPROMISED BY BEING TOWED. COMPROMISED FOR TOWING WHEN I WAS TOLD OR RATHER DEMANDED TO REMOVE THE VEHICLE OF THE PROPERTY IMMEDIATELY. I GOOGLED THE WORDS LEXUS AND FIRE AND NOTICED BY A FEW POSTS MY ISSUE WAS NOT AN ISOLATED INCIDENT. THEREFORE, I CONTACTED LEXUS, WHO HAD ME TOW MY VEHICLE TO THE LOCAL DEALER. THE CAR SAT AND IS STILL SITTING FOR ALMOST THREE WEEKS BEFORE AN INSPECTOR LOOKED AT IT ON SEPTEMBER 10. 2019. I WENT TO CHECK THE ONLY CAR AFTER AND TOOK A VIDEO OF WHAT I SAW. I WAITED THE 30 DAYS FOR A REPLY IF THEY'D ASSUME RESPONSIBILITY. I GOT MY LETTER ON THE 31ST DAY AND THEY CAN NOT IDENTIFY HOW THE FIRE STARTED AND ASSUME NO LIABILITY. HOW DOES A CAR MYSTERIOUSLY CATCH FIRE PARKED? BECAUSE THIS ISSUE ISN'T ISOLATED, IS THERE ANY RECOURSE ACTION AGAINST LEXUS FOR DAMAGES? I HAVE VIDEOS AND PHOTOS OF THE DAMAGE AFTER THE FIRE AND AFTER THE INSPECTION.
NHTSA complaint #11269269 — an unverified report by a vehicle owner.
at 248,455 milesWilmington, DEFire
ELECTRICAL SYSTEM
ON THE NIGHT OF AUGUST 20, 2019, AT 9:45, I PARKED MY LEXUS ES 300 AND WENT INSIDE THE LOCAL ACME. ACME IS APPROX MILES FROM HOME. I ENTERED THE STORE AND HEARD OVER THE INTERCOM ALL SHOPPERS HAD 12 MIN BEFORE CLOSING. I QUICKLY SHOPPED, AND UPON EXITING THE STORE, MY CAR HAD A SIGNIFICANT FIRE, AND THE FIRE COMPANY THAT WAS ACROSS THE STREET HAD TO RESPOND AND PUT IT OUT. MY CAR HAD NO POWER, AND IT MYSTERIOUSLY CAUGHT FIRE. I WAS GIVEN THE DIRECTIVE TO HAVE IT TOWED IMMEDIATELY BY THE POLICE AND FIRE CO WHO WAS ON THE SCENE. I QUICKLY GRABBED ANY SALVAGEABLE PERSONALS AND HAD TO GET A RIDE HOME BY THE POLICE OFFICER. THE FOLLOWING DAY AUGUST 21, 2019, AAA TOWED THE VEHICLE TO MY HOME. I HAD TO ATTACH THE BATTERY CABLE TO HAVE POWER FOR WINDOWS AND LOCKS ALONG WITH THE TRUNK. I GATHERED ALL MY BELONGINGS AND REMOVED THE WIRE. I CALLED THE FIRE MARSHALL FOR A REPORT, AND HE SAID HE COULDN'T GIVE ME A REPORT. IT WAS COMPROMISED BY BEING TOWED. COMPROMISED FOR TOWING WHEN I WAS TOLD OR RATHER DEMANDED TO REMOVE THE VEHICLE OF THE PROPERTY IMMEDIATELY. I GOOGLED THE WORDS LEXUS AND FIRE AND NOTICED BY A FEW POSTS MY ISSUE WAS NOT AN ISOLATED INCIDENT. THEREFORE, I CONTACTED LEXUS, WHO HAD ME TOW MY VEHICLE TO THE LOCAL DEALER. THE CAR SAT AND IS STILL SITTING FOR ALMOST THREE WEEKS BEFORE AN INSPECTOR LOOKED AT IT ON SEPTEMBER 10. 2019. I WENT TO CHECK THE ONLY CAR AFTER AND TOOK A VIDEO OF WHAT I SAW. I WAITED THE 30 DAYS FOR A REPLY IF THEY'D ASSUME RESPONSIBILITY. I GOT MY LETTER ON THE 31ST DAY AND THEY CAN NOT IDENTIFY HOW THE FIRE STARTED AND ASSUME NO LIABILITY. HOW DOES A CAR MYSTERIOUSLY CATCH FIRE PARKED? BECAUSE THIS ISSUE ISN'T ISOLATED, IS THERE ANY RECOURSE ACTION AGAINST LEXUS FOR DAMAGES? I HAVE VIDEOS AND PHOTOS OF THE DAMAGE AFTER THE FIRE AND AFTER THE INSPECTION.
NHTSA complaint #11269269 — an unverified report by a vehicle owner.
at 248,455 milesWilmington, DEFire
ENGINE
ON THE NIGHT OF AUGUST 20, 2019, AT 9:45, I PARKED MY LEXUS ES 300 AND WENT INSIDE THE LOCAL ACME. ACME IS APPROX MILES FROM HOME. I ENTERED THE STORE AND HEARD OVER THE INTERCOM ALL SHOPPERS HAD 12 MIN BEFORE CLOSING. I QUICKLY SHOPPED, AND UPON EXITING THE STORE, MY CAR HAD A SIGNIFICANT FIRE, AND THE FIRE COMPANY THAT WAS ACROSS THE STREET HAD TO RESPOND AND PUT IT OUT. MY CAR HAD NO POWER, AND IT MYSTERIOUSLY CAUGHT FIRE. I WAS GIVEN THE DIRECTIVE TO HAVE IT TOWED IMMEDIATELY BY THE POLICE AND FIRE CO WHO WAS ON THE SCENE. I QUICKLY GRABBED ANY SALVAGEABLE PERSONALS AND HAD TO GET A RIDE HOME BY THE POLICE OFFICER. THE FOLLOWING DAY AUGUST 21, 2019, AAA TOWED THE VEHICLE TO MY HOME. I HAD TO ATTACH THE BATTERY CABLE TO HAVE POWER FOR WINDOWS AND LOCKS ALONG WITH THE TRUNK. I GATHERED ALL MY BELONGINGS AND REMOVED THE WIRE. I CALLED THE FIRE MARSHALL FOR A REPORT, AND HE SAID HE COULDN'T GIVE ME A REPORT. IT WAS COMPROMISED BY BEING TOWED. COMPROMISED FOR TOWING WHEN I WAS TOLD OR RATHER DEMANDED TO REMOVE THE VEHICLE OF THE PROPERTY IMMEDIATELY. I GOOGLED THE WORDS LEXUS AND FIRE AND NOTICED BY A FEW POSTS MY ISSUE WAS NOT AN ISOLATED INCIDENT. THEREFORE, I CONTACTED LEXUS, WHO HAD ME TOW MY VEHICLE TO THE LOCAL DEALER. THE CAR SAT AND IS STILL SITTING FOR ALMOST THREE WEEKS BEFORE AN INSPECTOR LOOKED AT IT ON SEPTEMBER 10. 2019. I WENT TO CHECK THE ONLY CAR AFTER AND TOOK A VIDEO OF WHAT I SAW. I WAITED THE 30 DAYS FOR A REPLY IF THEY'D ASSUME RESPONSIBILITY. I GOT MY LETTER ON THE 31ST DAY AND THEY CAN NOT IDENTIFY HOW THE FIRE STARTED AND ASSUME NO LIABILITY. HOW DOES A CAR MYSTERIOUSLY CATCH FIRE PARKED? BECAUSE THIS ISSUE ISN'T ISOLATED, IS THERE ANY RECOURSE ACTION AGAINST LEXUS FOR DAMAGES? I HAVE VIDEOS AND PHOTOS OF THE DAMAGE AFTER THE FIRE AND AFTER THE INSPECTION.
NHTSA complaint #11269269 — an unverified report by a vehicle owner.
at 80,000 milesBethesda, MDCrash
VEHICLE SPEED CONTROL
IN A COMMERCIAL PARKING LOT, I SHIFTED FROM R TO D TO EXIT A PARKING SPACE AND, WITH MY FOOT ON THE BRAKE PEDAL, MY LEXUS SUDDENLY SPED FORWARD AND RAMMED A PARKED CAR, DRIVING IT INTO A 3RD CAR.
NHTSA complaint #10990663 — an unverified report by a vehicle owner.
at 210,000 milesStallings, NCCrash1 injured
AIR BAGS
TAKATA RECALL, MY WIFE WAS INVOLVED IN A FRONTAL COLLISION AT @35MPH IN WHICH HER AIRBAGS DID NOT DEPLOY. I AM CONCERNED THAT SINCE THE SENSORS WERE KNOCKED OFF DURING THE IMPACT, WHAT COULD HAVE HAPPENED TO PREVENT THE AIRBOYS FROM DEPLOYING? SHE WAS TRAVELING AT 35 MPH INTO AN INTERSECTION WHEN SHE RAN A RED LIGHT AND T-BONED ANOTHER VEHICLE. FORTUNATELY THE VEHICLE SHE HIT WAS A JEEP WRANGLER WITH A STEEL SIDE BUMPER ON ALL SIDES. SO THERE WAY MINIMAL DAMAGE TO THE JEEP.
NHTSA complaint #10818510 — an unverified report by a vehicle owner.
at 210,000 milesStallings, NCCrash1 injured
STRUCTURE:BODY
TAKATA RECALL, MY WIFE WAS INVOLVED IN A FRONTAL COLLISION AT @35MPH IN WHICH HER AIRBAGS DID NOT DEPLOY. I AM CONCERNED THAT SINCE THE SENSORS WERE KNOCKED OFF DURING THE IMPACT, WHAT COULD HAVE HAPPENED TO PREVENT THE AIRBOYS FROM DEPLOYING? SHE WAS TRAVELING AT 35 MPH INTO AN INTERSECTION WHEN SHE RAN A RED LIGHT AND T-BONED ANOTHER VEHICLE. FORTUNATELY THE VEHICLE SHE HIT WAS A JEEP WRANGLER WITH A STEEL SIDE BUMPER ON ALL SIDES. SO THERE WAY MINIMAL DAMAGE TO THE JEEP.
NHTSA complaint #10818510 — an unverified report by a vehicle owner.
at 50,000 milesKansas City, MO
WHEELS
HAD TO REPLACE STATER,BRAKES WOULD START AND ENGINE WOULD STOP.HAD TO HAVE BRAKES REPLACED,LIGHTING INSIDE WOULD SOMETIMES COME ON OTHER TIMES NO LIGHTING INSIDE.
NHTSA complaint #10725648 — an unverified report by a vehicle owner.
at 50,000 milesKansas City, MO
ELECTRICAL SYSTEM
HAD TO REPLACE STATER,BRAKES WOULD START AND ENGINE WOULD STOP.HAD TO HAVE BRAKES REPLACED,LIGHTING INSIDE WOULD SOMETIMES COME ON OTHER TIMES NO LIGHTING INSIDE.
NHTSA complaint #10725648 — an unverified report by a vehicle owner.
at 50,000 milesKansas City, MO
SERVICE BRAKES
HAD TO REPLACE STATER,BRAKES WOULD START AND ENGINE WOULD STOP.HAD TO HAVE BRAKES REPLACED,LIGHTING INSIDE WOULD SOMETIMES COME ON OTHER TIMES NO LIGHTING INSIDE.
NHTSA complaint #10725648 — an unverified report by a vehicle owner.
at 115,000 milesBaltimore, MDCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2002 LEXUS ES 300. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED BACK, NECK, FACE, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #10655022 — an unverified report by a vehicle owner.