FaultScore report
Owners have filed 37 complaints about the 2003 Lexus ES with NHTSA between 2006 and 2026. The largest single group is the acceleration & cruise control. Across this model's run it ranks 9 of 17 worst.
FaultScore 55/100
Higher is worse. Measured against the other years of the Lexus ES.
How this is worked out37
Complaints
17
Crashes reported
0
Fires reported
12
Injuries reported
125,000 mi
Median mileage at failure
Half of reported failures happened before this
15%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
4 crashes, 0 fires · median 69,456 mi
Median failure at 32,000 miles
3 crashes, 0 fires · median 260,000 mi
2 crashes, 0 fires · median 260,000 mi
2 crashes, 0 fires · median 260,000 mi
2 crashes, 0 fires · median 20,000 mi
1 crashes, 0 fires · median 235,000 mi
1 crashes, 0 fires · median 130,000 mi
1 crashes, 0 fires · median 68,000 mi
Median failure at 117,000 miles
Median failure at 58,000 miles
1 crashes, 0 fires · median 135,000 mi
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Reports where the owner recorded a crash, a fire, an injury or a death.
STEERING
I WAS COMING UP MY STREET LIKE I DO EVERY DAY AND ALL OF A SUDDEN IT STARTED ACCELERATING AND I WAS STUCK STARING WHEEL LOCKED UP AND I HIT A TREE AND GOT SEVERELY INJURED THE CAR IS TOTALED
NHTSA complaint #11256982 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WAS COMING UP MY STREET LIKE I DO EVERY DAY AND ALL OF A SUDDEN IT STARTED ACCELERATING AND I WAS STUCK STARING WHEEL LOCKED UP AND I HIT A TREE AND GOT SEVERELY INJURED THE CAR IS TOTALED
NHTSA complaint #11256982 — an unverified report by a vehicle owner.
SERVICE BRAKES
I WAS COMING UP MY STREET LIKE I DO EVERY DAY AND ALL OF A SUDDEN IT STARTED ACCELERATING AND I WAS STUCK STARING WHEEL LOCKED UP AND I HIT A TREE AND GOT SEVERELY INJURED THE CAR IS TOTALED
NHTSA complaint #11256982 — an unverified report by a vehicle owner.
STEERING
I WAS DRIVING IN RESIDENTIAL DOING SPEED LIMIT 30. THE CAR STARTED TO EXHILARATE RIGHT BEFORE MY TURN ON THE MY STREET. THE BRAKES WOULDN'T WORK BECAUSE THE CAR JUST KEPT GOING FASTER THE STEARING WHEEL LOCKED UP. I COULDN'T STOP AND RAN START INTO A TREE AND SPUN OUT, RESULTING IN SERIOUS INJURIES *TT
NHTSA complaint #11256773 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I WAS DRIVING IN RESIDENTIAL DOING SPEED LIMIT 30. THE CAR STARTED TO EXHILARATE RIGHT BEFORE MY TURN ON THE MY STREET. THE BRAKES WOULDN'T WORK BECAUSE THE CAR JUST KEPT GOING FASTER THE STEARING WHEEL LOCKED UP. I COULDN'T STOP AND RAN START INTO A TREE AND SPUN OUT, RESULTING IN SERIOUS INJURIES *TT
NHTSA complaint #11256773 — an unverified report by a vehicle owner.
SERVICE BRAKES
I WAS DRIVING IN RESIDENTIAL DOING SPEED LIMIT 30. THE CAR STARTED TO EXHILARATE RIGHT BEFORE MY TURN ON THE MY STREET. THE BRAKES WOULDN'T WORK BECAUSE THE CAR JUST KEPT GOING FASTER THE STEARING WHEEL LOCKED UP. I COULDN'T STOP AND RAN START INTO A TREE AND SPUN OUT, RESULTING IN SERIOUS INJURIES *TT
NHTSA complaint #11256773 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2003 Lexus ES 300. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 136,406. At the time of registration, it was discovered that the mileage was 235,000.
NHTSA complaint #11727521 — an unverified report by a vehicle owner.
ENGINE
UNKNOWN
NHTSA complaint #11520317 — an unverified report by a vehicle owner.
STEERING
I WAS COMING UP MY STREET LIKE I DO EVERY DAY AND ALL OF A SUDDEN IT STARTED ACCELERATING AND I WAS STUCK STARING WHEEL LOCKED UP AND I HIT A TREE AND GOT SEVERELY INJURED THE CAR IS TOTALED
NHTSA complaint #11256982 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WAS COMING UP MY STREET LIKE I DO EVERY DAY AND ALL OF A SUDDEN IT STARTED ACCELERATING AND I WAS STUCK STARING WHEEL LOCKED UP AND I HIT A TREE AND GOT SEVERELY INJURED THE CAR IS TOTALED
NHTSA complaint #11256982 — an unverified report by a vehicle owner.
SERVICE BRAKES
I WAS COMING UP MY STREET LIKE I DO EVERY DAY AND ALL OF A SUDDEN IT STARTED ACCELERATING AND I WAS STUCK STARING WHEEL LOCKED UP AND I HIT A TREE AND GOT SEVERELY INJURED THE CAR IS TOTALED
NHTSA complaint #11256982 — an unverified report by a vehicle owner.
STEERING
I WAS DRIVING IN RESIDENTIAL DOING SPEED LIMIT 30. THE CAR STARTED TO EXHILARATE RIGHT BEFORE MY TURN ON THE MY STREET. THE BRAKES WOULDN'T WORK BECAUSE THE CAR JUST KEPT GOING FASTER THE STEARING WHEEL LOCKED UP. I COULDN'T STOP AND RAN START INTO A TREE AND SPUN OUT, RESULTING IN SERIOUS INJURIES *TT
NHTSA complaint #11256773 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I WAS DRIVING IN RESIDENTIAL DOING SPEED LIMIT 30. THE CAR STARTED TO EXHILARATE RIGHT BEFORE MY TURN ON THE MY STREET. THE BRAKES WOULDN'T WORK BECAUSE THE CAR JUST KEPT GOING FASTER THE STEARING WHEEL LOCKED UP. I COULDN'T STOP AND RAN START INTO A TREE AND SPUN OUT, RESULTING IN SERIOUS INJURIES *TT
NHTSA complaint #11256773 — an unverified report by a vehicle owner.
SERVICE BRAKES
I WAS DRIVING IN RESIDENTIAL DOING SPEED LIMIT 30. THE CAR STARTED TO EXHILARATE RIGHT BEFORE MY TURN ON THE MY STREET. THE BRAKES WOULDN'T WORK BECAUSE THE CAR JUST KEPT GOING FASTER THE STEARING WHEEL LOCKED UP. I COULDN'T STOP AND RAN START INTO A TREE AND SPUN OUT, RESULTING IN SERIOUS INJURIES *TT
NHTSA complaint #11256773 — an unverified report by a vehicle owner.
POWER TRAIN
1) PASSENGER DRIVER SIDE DASH AIR BAG LOOKS AS IF IT IS READY TO BURST. 2) TRANSMISSION OFTEN HAS SLIGHT SLIP WHILE DRIVING. I NOTICE AT CERTAIN GEAR CHANGE WHILE DRIVING AUTOMATIC VEHICLE.
NHTSA complaint #11242162 — an unverified report by a vehicle owner.
AIR BAGS
1) PASSENGER DRIVER SIDE DASH AIR BAG LOOKS AS IF IT IS READY TO BURST. 2) TRANSMISSION OFTEN HAS SLIGHT SLIP WHILE DRIVING. I NOTICE AT CERTAIN GEAR CHANGE WHILE DRIVING AUTOMATIC VEHICLE.
NHTSA complaint #11242162 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
NO DESCRIPTION
NHTSA complaint #10748228 — an unverified report by a vehicle owner.
SUSPENSION
NO DESCRIPTION
NHTSA complaint #10748228 — an unverified report by a vehicle owner.
SERVICE BRAKES
NO DESCRIPTION
NHTSA complaint #10748228 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
DRIVING OUT OF MY GARAGE USUALLY SLOWLY AND WHEN I PUT MY FOOT ON THE GAS WHILE IN REVERSE TO PULL OUT THE CAR JUST FLEW OUT INTO THE STREET. THE IMMEDIATELY TRIED TO BRAKE AND COULDN'T WORK. WHEN I HIT A TRUCK IN THE STREET BEHIND ME THE CAR FINALLY STOPPED. I HAD NO CONTROL. THIS NEVER HAPPENED BEFORE, A FIRST TIME AND A VERY FRIGHTENING EXPERIENCE. THE CAR IS AT THE LEXUS AUTHORIZED BODY SHOP WAITING FOR THE LEXUS INSPECTOR TO GO OVER THE CAR. I WOULD BE AFRAID TO DRIVE THIS CAR IN THE FUTURE THINKING THIS COULD HAPPEN AGAIN ANYTIME. I'M THE ORIGINAL OWNER AND FELT THIS IS THE BEST CAR I EVER OWNED UNTIL NOW.
NHTSA complaint #10695529 — an unverified report by a vehicle owner.
SERVICE BRAKES
DRIVING OUT OF MY GARAGE USUALLY SLOWLY AND WHEN I PUT MY FOOT ON THE GAS WHILE IN REVERSE TO PULL OUT THE CAR JUST FLEW OUT INTO THE STREET. THE IMMEDIATELY TRIED TO BRAKE AND COULDN'T WORK. WHEN I HIT A TRUCK IN THE STREET BEHIND ME THE CAR FINALLY STOPPED. I HAD NO CONTROL. THIS NEVER HAPPENED BEFORE, A FIRST TIME AND A VERY FRIGHTENING EXPERIENCE. THE CAR IS AT THE LEXUS AUTHORIZED BODY SHOP WAITING FOR THE LEXUS INSPECTOR TO GO OVER THE CAR. I WOULD BE AFRAID TO DRIVE THIS CAR IN THE FUTURE THINKING THIS COULD HAPPEN AGAIN ANYTIME. I'M THE ORIGINAL OWNER AND FELT THIS IS THE BEST CAR I EVER OWNED UNTIL NOW.
NHTSA complaint #10695529 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I WAS REVERSING AND TRYING TO TURN WHEN MY CAR LEXUS ES 300 SUDDENLY PICKED UP HIGH SPEED ACCELERATION BY IT SELF AND WENT FORWARD AND HIT A FENCE IN FRONT. THE VEHICLE PICKED UP UNINTENTIONAL HIGH SPEED (FULL THROTTLE). IT WAS BEYOND MY CONTROL. MY BODY WENT FORWARD AND BACKWARD VIOLENTLY. FOR FEW DAYS I HAVE EXPERIENCED MUSCLE STIFFNESS, PAIN AND POOR NIGHT SLEEP.
NHTSA complaint #10627242 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I WAS REVERSING AND TRYING TO TURN WHEN MY CAR LEXUS ES 300 SUDDENLY PICKED UP HIGH SPEED ACCELERATION BY IT SELF AND WENT FORWARD AND HIT A FENCE IN FRONT. THE VEHICLE PICKED UP UNINTENTIONAL HIGH SPEED (FULL THROTTLE). IT WAS BEYOND MY CONTROL. MY BODY WENT FORWARD AND BACKWARD VIOLENTLY. FOR FEW DAYS I HAVE EXPERIENCED MUSCLE STIFFNESS, PAIN AND POOR NIGHT SLEEP.
NHTSA complaint #10627242 — an unverified report by a vehicle owner.
ENGINE
I WAS REVERSING AND TRYING TO TURN WHEN MY CAR LEXUS ES 300 SUDDENLY PICKED UP HIGH SPEED ACCELERATION BY IT SELF AND WENT FORWARD AND HIT A FENCE IN FRONT. THE VEHICLE PICKED UP UNINTENTIONAL HIGH SPEED (FULL THROTTLE). IT WAS BEYOND MY CONTROL. MY BODY WENT FORWARD AND BACKWARD VIOLENTLY. FOR FEW DAYS I HAVE EXPERIENCED MUSCLE STIFFNESS, PAIN AND POOR NIGHT SLEEP.
NHTSA complaint #10627242 — an unverified report by a vehicle owner.
SEAT BELTS
DRIVER'S SEAT BELT WILL NOT SNAP INTO BUCKLE. IF I DEPRESS THE RELEASE AND PUSH THE METAL PART IN AT THE SAME TIME IT WILL CATCH AND HOLD. BUT IT WILL NOT GO IN NORMALLY.
NHTSA complaint #10608451 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
DRIVERS DOOR WILL NOT UNLOCK. CAN'T OPEN DRIVERS DOOR. HAD TO CLIMB OVER TO PASSENGER SIDE TO GET OUT. NO MANUAL OVER RIDE TO OPEN DOOR. I'M 82 YEARS OLD AND COULD NOT FINE A WAY TO OPEN MY DOOR WITH THE DOOR SWITCH OR THE REMOTE CONTROL. THIS IS A REAL SAFETY CONCERN .
NHTSA complaint #10500698 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
DRIVERS DOOR WILL NOT UNLOCK. CAN'T OPEN DRIVERS DOOR. HAD TO CLIMB OVER TO PASSENGER SIDE TO GET OUT. NO MANUAL OVER RIDE TO OPEN DOOR. I'M 82 YEARS OLD AND COULD NOT FINE A WAY TO OPEN MY DOOR WITH THE DOOR SWITCH OR THE REMOTE CONTROL. THIS IS A REAL SAFETY CONCERN .
NHTSA complaint #10500698 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
BACKING UP INTO MY DRIVEWAY MAKING TURN TO STRAIGHTEN CAR OUT AND ALL OF SUDDEN THE CAR JUST SPEED UP IN REVERSE. CAUSING CRASH INTO SIDE OF MY HOUSE. AFTER THAT I TRIED TO BACK CAR INTO DRIVEWAY BUT DUE TO DAMAGE WAS UNABLE TO. I PULLED CAR OVER TO STREET PARKING. WHEN I PULLED CAR ONTO STREET THERE WERE NO PROBLEMS. RIGHT AFTER INCIDENT I CHECKED TO SEE IF GAS PEDAL WAS STUCK I DONT BELIEVE IT WAS. I WAS STARTLED AND IN SHOCK. REPORTED INCIDENT TO MY INSURANCE COMPANY.
NHTSA complaint #10474057 — an unverified report by a vehicle owner.
POWER TRAIN
1. THE VEHICLE HESITATES WITH INITIAL ACCELERATION (SLOW OR QUICK ACCELERATION). 2. THE AUTOMATIC TRANSMISSION ALSO HESITATES. I SUSPECT THAT OUNCE THE ACCELERATION PROBLEM IS FIXED THAT THE TRANSMISSION PROBLEM WOULD BE FIXED. 3. I HAVE GONE TO THE LEXUS DEALER TO UPDATE THE COMPUTER WITH A NEW CHIP TO HELP RESOLVE THE PROBLEMS WITH NO SUCCESS. 4. I HAVE DISCOVERED ON THE INTERNET THAT HUNDREDS OF LEXUS OWNERS HAVE THE SAME COMPLAINT. IN SOME CASES THE DEALERS HAVE THE AUDACITY TO SUGGEST THATS THE WAY THE CAR WAS DESIGNED! WHY ISN'T LEXUS LISTENING TO ALL THE COMPLAINTS? THANKS
NHTSA complaint #10460217 — an unverified report by a vehicle owner.
ENGINE
1. THE VEHICLE HESITATES WITH INITIAL ACCELERATION (SLOW OR QUICK ACCELERATION). 2. THE AUTOMATIC TRANSMISSION ALSO HESITATES. I SUSPECT THAT OUNCE THE ACCELERATION PROBLEM IS FIXED THAT THE TRANSMISSION PROBLEM WOULD BE FIXED. 3. I HAVE GONE TO THE LEXUS DEALER TO UPDATE THE COMPUTER WITH A NEW CHIP TO HELP RESOLVE THE PROBLEMS WITH NO SUCCESS. 4. I HAVE DISCOVERED ON THE INTERNET THAT HUNDREDS OF LEXUS OWNERS HAVE THE SAME COMPLAINT. IN SOME CASES THE DEALERS HAVE THE AUDACITY TO SUGGEST THATS THE WAY THE CAR WAS DESIGNED! WHY ISN'T LEXUS LISTENING TO ALL THE COMPLAINTS? THANKS
NHTSA complaint #10460217 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
1. THE VEHICLE HESITATES WITH INITIAL ACCELERATION (SLOW OR QUICK ACCELERATION). 2. THE AUTOMATIC TRANSMISSION ALSO HESITATES. I SUSPECT THAT OUNCE THE ACCELERATION PROBLEM IS FIXED THAT THE TRANSMISSION PROBLEM WOULD BE FIXED. 3. I HAVE GONE TO THE LEXUS DEALER TO UPDATE THE COMPUTER WITH A NEW CHIP TO HELP RESOLVE THE PROBLEMS WITH NO SUCCESS. 4. I HAVE DISCOVERED ON THE INTERNET THAT HUNDREDS OF LEXUS OWNERS HAVE THE SAME COMPLAINT. IN SOME CASES THE DEALERS HAVE THE AUDACITY TO SUGGEST THATS THE WAY THE CAR WAS DESIGNED! WHY ISN'T LEXUS LISTENING TO ALL THE COMPLAINTS? THANKS
NHTSA complaint #10460217 — an unverified report by a vehicle owner.