The contact owns a 2021 Lexus ES-300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11705688 — an unverified report by a vehicle owner.
Fresno, CA
AIR BAGS
Still no parts for fix
NHTSA complaint #11696345 — an unverified report by a vehicle owner.
Rancho Mirage, CA
AIR BAGS
The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact called the dealer for over a year for parts availability updates and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
NHTSA complaint #11690558 — an unverified report by a vehicle owner.
Long Beach, CA
AIR BAGS
Recall on my vehicle has been out for 1.5 years. Dealer states no parts yet & that I should be fine. But I don’t feel safe if my passenger air bag won’t deploy in any emergency.
NHTSA complaint #11670339 — an unverified report by a vehicle owner.
Morganville, NJ
AIR BAGS
The contact owns a 2021 Lexus ES250. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11667413 — an unverified report by a vehicle owner.
Damascus, MD
AIR BAGS
The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11660590 — an unverified report by a vehicle owner.
Johnstown, CO
AIR BAGS
The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11655075 — an unverified report by a vehicle owner.
Manassas, VA
AIR BAGS
AIR BAG RECALL IN DECEMBER 2023 STILL NO REMEDY AVAILABLE !
NHTSA complaint #11653468 — an unverified report by a vehicle owner.
Oxnard, CA
AIR BAGS
The contact owns a 2021 Lexus ES300H. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11651071 — an unverified report by a vehicle owner.
Folsom, CA
AIR BAGS
The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11648324 — an unverified report by a vehicle owner.
Montebello, CA
AIR BAGS
I received a DMV notice of Vehicle Safety Recall, I contacted the Dealer and they notify me that as of now there is no repair for it. That it is on "Interim notice". That if you need a documentation from the that they can provide it for me. Please let me know how to go about it asap. I like to renew my vehicle registration and I can't do it because of the Recall on my car. Thank you.
NHTSA complaint #11638542 — an unverified report by a vehicle owner.
Scottsdale, AZ
AIR BAGS
The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11638251 — an unverified report by a vehicle owner.
El Segundo, CA
AIR BAGS
The contact owns a 2021 Lexus ES 250. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11635739 — an unverified report by a vehicle owner.
Martinez, CA
AIR BAGS
The contact owns a 2021 Lexus ES. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11635078 — an unverified report by a vehicle owner.
Kountze, TX
AIR BAGS
front seat passenger air bag recall and it has been over a year and they are still waiting for the parts. The recall says that the air bag may not deploy when it is supposed to and could cause injury to the occupant. I would think this would be a high priority for Lexus to fix the problem. Can you help us get this taken care of?
NHTSA complaint #11633336 — an unverified report by a vehicle owner.
Miami, FL
AIR BAGS
The contact owns a 2021 Lexus ES 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11625611 — an unverified report by a vehicle owner.
Camarillo, CA
AIR BAGS
This vehicle has a recall for the passenger side airbag OCS sensors NHTSA 23V865 as of December 2023 and there is still no remedy available per NHTSA. This is not being remedied in a timely manner.
NHTSA complaint #11623443 — an unverified report by a vehicle owner.
Pacific Grove, CA
AIR BAGS
The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11623153 — an unverified report by a vehicle owner.
Dallas, TX
AIR BAGS
The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.
NHTSA complaint #11621107 — an unverified report by a vehicle owner.
Glenview, IL
AIR BAGS
The contact owns a 2021 Lexus ES 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bag) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11619395 — an unverified report by a vehicle owner.
La Palma, CA
AIR BAGS
The contact owns a 2021 Lexus ES300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11614921 — an unverified report by a vehicle owner.
Upland, CA
AIR BAGS
The contact owns a 2021 Lexus ES250. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11609052 — an unverified report by a vehicle owner.
Levittown, PA
AIR BAGS
I called into my local dealer to schedule an appointment to have this issue resolved and was told there has been no remedy for this situation as of right now. I have a 12 year old daughter and I am now concerned about her safety.
NHTSA complaint #11607992 — an unverified report by a vehicle owner.
Holiday, FL
AIR BAGS
I received a letter that my vehicle is subject to a recall for "passenger airbag may not deploy". I contacted my dealer and they said there is not a remedy at they do not know when the remedy will be available. Possibly not until 3rd quarter of 2024. I asked what if the airbag is needed to deploy while they figure out a remedy, they stated. "We HOPE this does not happen". Offering me nothing but hope that no one dies from their error. It is nice to know that Lexus offers HOPE instead of safety for me and my family.
NHTSA complaint #11575480 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11571847 — an unverified report by a vehicle owner.