FaultScore

FaultScore report

1997 Lexus ES300 problems

Owners have filed 50 complaints about the 1997 Lexus ES300 with NHTSA between 1997 and 2017. The largest single group is the acceleration & cruise control. Across this model's run it ranks 6 of 11 worst.

C

FaultScore 50/100

Higher is worse. Measured against the other years of the Lexus ES300.

How this is worked out

The numbers

50

Complaints

6

Crashes reported

2

Fires reported

7

Injuries reported

1 complaint reports a death.

100,000 mi

Median mileage at failure

Half of reported failures happened before this

9%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 34 vs 50 Severity 100 vs 50 Early failure 15 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Lexus ES300. 50 means typical for this model; 100 means roughly double.
Severity — 100
32% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 15
9% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1997 compares with every other Lexus ES300

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1997 Lexus ES300

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Acceleration & Cruise Control 8 16.0%

3 crashes, 0 fires · median 96,500 mi

Seat Belts 5 10.0%

1 crashes, 0 fires · median 17,708 mi

Electrical System 5 10.0%

0 crashes, 1 fires

Engine & Cooling 5 10.0%

Median failure at 42,000 miles

Equipment & Accessories 3 6.0%
Seats 3 6.0%

1 crashes, 1 fires · median 100,000 mi

Windows, Mirrors & Wipers 3 6.0%
Brakes 3 6.0%
Airbags 3 6.0%
Tires 2 4.0%

Median failure at 110,968 miles

Lights 2 4.0%
Steering 2 4.0%

1 crashes, 0 fires · median 180,000 mi

Transmission & Drivetrain 2 4.0%

Median failure at 113,000 miles

Other & Unspecified 1 2.0%
Doors, Latches & Locks 1 2.0%
Fuel & Propulsion 1 2.0%
Body & Structure 1 2.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 9.1%
25,000 – 49,999 miles 1 9.1%
50,000 – 74,999 miles 1 9.1%
75,000 – 99,999 miles 2 18.2%
100,000 – 149,999 miles 3 27.3%
150,000+ miles 3 27.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 1997 peak 4 May 2017

NHTSA investigations into the 1997 Lexus ES300

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP02004 Opened 30 Apr 2002 Closed 20 Jun 2002 ENGINE AND ENGINE COOLING

ENGINE SEIZURE

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Boston, MA Crash 1 injured 1 killed

SEATS

TL* THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER UNKNOWINGLY FELL ASLEEP AND CRASHED INTO A GUARD RAIL. THE VEHICLE FLIPPED OVER TWICE, CAUSING THE DRIVER TO BE INJURED. THE FRONT PASSENGER'S SEAT WAS FULLY RECLINED ON THE TRACK FRAME WITH THE OCCUPANT BEING SECURED WITH THE SEAT BELT AS THE CRASH OCCURRED. THE FRONT PASSENGER WAS KILLED. THE CONTACT STATED THAT THE FATALITY WAS CONTRIBUTED TO THE FRONT PASSENGER SEAT FEATURE, WHICH ALLOWED THE SEAT TO RECLINE SUBSTANTIALLY AS DESIGNED BY THE MANUFACTURER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE AND THE VIN WERE UNAVAILABLE.

NHTSA complaint #10460999 — an unverified report by a vehicle owner.

at 96,500 miles Huntington Beach, CA Crash 1 injured

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 1997 LEXUS ES300. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A TREE. THE DRIVER RECEIVED BRUISES FROM THE AIR BAG DEPLOYEMNT AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE ACCELERATOR PEDAL HAD BECOME JAMMED AND COULD NOT BE RELEASED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 96,500. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10420012 — an unverified report by a vehicle owner.

at 210,000 miles Alexandria, VA Crash 1 injured

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING 30 MPH UP HILL, HE NOTICED THAT THE VEHICLE WOULD NOT STOP ACCELERATING EVEN WHEN THE BRAKES WERE APPLIED. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A BUILDING. THE CONTACT SUSTAINED INJURIES TO HIS NECK AND RIBS DURING THE CRASH. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 210,000.

NHTSA complaint #10298029 — an unverified report by a vehicle owner.

at 75,000 miles Broomfield, CO Crash 1 injured

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY ACCELERATED. HE LOST VEHICLE CONTROL AND DROVE INTO A FIELD. THE VEHICLE STOPPED AFTER HE CRASHED INTO A CONDOMINIUM. THE VEHICLE WAS COMPLETELY DESTROYED. HE RECEIVED INJURIES TO THE HEAD, BACK, AND SPINE. HIS DOG ALSO DIED DUE TO INJURIES. THE MANUFACTURER TOOK A REPORT; HOWEVER, THE DETAILED REPORT INFORMATION WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT SINCE THE CONTACT DID NOT HAVE FULL COVERAGE INSURANCE THAT THEY WERE NOT OBLIGATED TO HELP HIM. THE CONTACT SPECULATED THAT THE FLOOR-MAT MAY HAVE CAUSED THE FAILURE. THE POLICE REPORT WAS NOT AVAILABLE. HE RECEIVED A FINE FOR RECKLESS DRIVING. THE FAILURE AND CURRENT MILEAGES WERE 75,000.

NHTSA complaint #10291142 — an unverified report by a vehicle owner.

Chicago, IL Fire

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

FOR SOME TIME, THE DRIVER'S SIDE SEAT HEATER (LEFT SIDE OF SEAT) WOULD REACH A TEMPERATURE WHICH WAS UNCOMFORTABLE. SO, I WOULD TURN IT ON FOR A FEW MINUTES TO WARM UP, AND THEN TURN IT OFF WHEN IT BECAME HOT. I DECIDED TO TAKE IT IN TO THE DEALERSHIP TO BE CHECKED OUT AND ADJUSTED, IF NECESSARY. A FEW DAYS BEFORE I MY APPOINTMENT, I WAS RIDING IN THE CAR AND TURNED ON THE HEATER. WHEN IT BECAME HOT, I PLACED MY SCARF BETWEEN THE SEAT AND MY LEG. AT A CERTAIN POINT, IT SMELLED AS THOUGH SOMETHING WAS BURNING. I TURNED OFF THE HEATER. WHEN I LOOKED AT THE SEAT, THERE WAS A HOLE BURNED RIGHT THROUGH THE LEATHER AS WELL AS THROUGH MY SCARF. WHEN I TOOK THE CAR TO THE DEALER A FEW DAYS LATER, THEY DISCONNECTED THE HEATER AND DETERMINED THAT THE SEAT NEEDS A NEW HEATER PAD AND LEATHER PAD, WHICH WOULD COST ME $1,326.00. THE REPAIR HAS NOT YET BEEN MADE.

NHTSA complaint #10217551 — an unverified report by a vehicle owner.

Longmeadow, MA Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

WHILE VEHICLE WAS PARKED IT CAUGHT ON FIRE UNDER THE HOOD. POLICE INVESTIGATOR STATED FIRE STARTED FROM THE ENGINE.

NHTSA complaint #8016719 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 180,000 miles Phoenix, AZ

STEERING

THE STEERING WHEEL COMES COMPLETELY OFF THE COLUMN WHILE DRIVING ON THE FREEWAY. THEN AGAIN WHEN TURNING. THE CAR COULD NOT BE STEERED AT ALL. THE HORN AND POWER STEERING NO LONGER WORK.

NHTSA complaint #10983192 — an unverified report by a vehicle owner.

at 216,000 miles Milford, MD

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 216,000.

NHTSA complaint #10723287 — an unverified report by a vehicle owner.

Boston, MA Crash 1 injured 1 killed

SEATS

TL* THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER UNKNOWINGLY FELL ASLEEP AND CRASHED INTO A GUARD RAIL. THE VEHICLE FLIPPED OVER TWICE, CAUSING THE DRIVER TO BE INJURED. THE FRONT PASSENGER'S SEAT WAS FULLY RECLINED ON THE TRACK FRAME WITH THE OCCUPANT BEING SECURED WITH THE SEAT BELT AS THE CRASH OCCURRED. THE FRONT PASSENGER WAS KILLED. THE CONTACT STATED THAT THE FATALITY WAS CONTRIBUTED TO THE FRONT PASSENGER SEAT FEATURE, WHICH ALLOWED THE SEAT TO RECLINE SUBSTANTIALLY AS DESIGNED BY THE MANUFACTURER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE AND THE VIN WERE UNAVAILABLE.

NHTSA complaint #10460999 — an unverified report by a vehicle owner.

at 96,500 miles Huntington Beach, CA Crash 1 injured

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 1997 LEXUS ES300. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A TREE. THE DRIVER RECEIVED BRUISES FROM THE AIR BAG DEPLOYEMNT AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE ACCELERATOR PEDAL HAD BECOME JAMMED AND COULD NOT BE RELEASED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 96,500. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10420012 — an unverified report by a vehicle owner.

at 110,968 miles Dallas, TX

TIRES

FIRESTONE FR380 BL P205/65R15 92S TREAD SEPERATED AT HIGHWAY SPEED. SINGLE TIRE REPLACED WITH PRIMEWELL PS830/850 BL 205/65R15 94H.

NHTSA complaint #10408511 — an unverified report by a vehicle owner.

at 210,000 miles Alexandria, VA Crash 1 injured

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING 30 MPH UP HILL, HE NOTICED THAT THE VEHICLE WOULD NOT STOP ACCELERATING EVEN WHEN THE BRAKES WERE APPLIED. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A BUILDING. THE CONTACT SUSTAINED INJURIES TO HIS NECK AND RIBS DURING THE CRASH. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 210,000.

NHTSA complaint #10298029 — an unverified report by a vehicle owner.

at 75,000 miles Broomfield, CO Crash 1 injured

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY ACCELERATED. HE LOST VEHICLE CONTROL AND DROVE INTO A FIELD. THE VEHICLE STOPPED AFTER HE CRASHED INTO A CONDOMINIUM. THE VEHICLE WAS COMPLETELY DESTROYED. HE RECEIVED INJURIES TO THE HEAD, BACK, AND SPINE. HIS DOG ALSO DIED DUE TO INJURIES. THE MANUFACTURER TOOK A REPORT; HOWEVER, THE DETAILED REPORT INFORMATION WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT SINCE THE CONTACT DID NOT HAVE FULL COVERAGE INSURANCE THAT THEY WERE NOT OBLIGATED TO HELP HIM. THE CONTACT SPECULATED THAT THE FLOOR-MAT MAY HAVE CAUSED THE FAILURE. THE POLICE REPORT WAS NOT AVAILABLE. HE RECEIVED A FINE FOR RECKLESS DRIVING. THE FAILURE AND CURRENT MILEAGES WERE 75,000.

NHTSA complaint #10291142 — an unverified report by a vehicle owner.

at 17,708 miles Lomalinda, CA

SEAT BELTS

TL*THE CONTACT OWNS A 1997 LEXUS ES300. THE CONTACT STATED THAT THE SEAT BELT HAS BEEN UNABLE TO RETRACT EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE HAS NOT BEEN DIAGNOSED DUE TO THE WARRANTY. THE FAILURE MILEAGE WAS 17,708 AND CURRENT MILEAGE WAS 73,000. UPDATED 03-09-09 *BF THE SEAT BELT DID NOT RETRACT WHEN IT WAS UNLOCKED. THE CONSUMER STATED HE HAS DIFFICULTIES FASTENING THE SEATBELT AT TIMES. UPDATED 03/10/09.

NHTSA complaint #10258505 — an unverified report by a vehicle owner.

Chicago, IL Fire

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

FOR SOME TIME, THE DRIVER'S SIDE SEAT HEATER (LEFT SIDE OF SEAT) WOULD REACH A TEMPERATURE WHICH WAS UNCOMFORTABLE. SO, I WOULD TURN IT ON FOR A FEW MINUTES TO WARM UP, AND THEN TURN IT OFF WHEN IT BECAME HOT. I DECIDED TO TAKE IT IN TO THE DEALERSHIP TO BE CHECKED OUT AND ADJUSTED, IF NECESSARY. A FEW DAYS BEFORE I MY APPOINTMENT, I WAS RIDING IN THE CAR AND TURNED ON THE HEATER. WHEN IT BECAME HOT, I PLACED MY SCARF BETWEEN THE SEAT AND MY LEG. AT A CERTAIN POINT, IT SMELLED AS THOUGH SOMETHING WAS BURNING. I TURNED OFF THE HEATER. WHEN I LOOKED AT THE SEAT, THERE WAS A HOLE BURNED RIGHT THROUGH THE LEATHER AS WELL AS THROUGH MY SCARF. WHEN I TOOK THE CAR TO THE DEALER A FEW DAYS LATER, THEY DISCONNECTED THE HEATER AND DETERMINED THAT THE SEAT NEEDS A NEW HEATER PAD AND LEATHER PAD, WHICH WOULD COST ME $1,326.00. THE REPAIR HAS NOT YET BEEN MADE.

NHTSA complaint #10217551 — an unverified report by a vehicle owner.

at 100,000 miles Burnsville, MN

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

DT*: THE CONSUMER STATED THE DRIVER SEAT HEATER BECAME UNCOMFORTABLY HOT. WHEN THE PROBLEM OCCURRED IN 2002 THE CONSUMER SHUT OFF THE SEAT HEATER. THE DEALERSHIP REPLACED THE HEATING UNIT BECAUSE OF A SHORT IN THE HEATER WIRING. IN 2005 THE PASSENGER SIDE SEAT HEATER OVERHEATED AND BURNED THROUGH THE SEATING MATERIAL. THE DEALERSHIP FOUND A SHORT IN THE HEATER WIRING. THE HEATER WAS DISCONNECTED AT THE CONSUMERS REQUEST. *JB UPDATED 02/28/06

NHTSA complaint #10148133 — an unverified report by a vehicle owner.

at 113,000 miles Silver Spring, MD

POWER TRAIN:AUTOMATIC TRANSMISSION

THE TRANSMISSION ON THE LEXUS ES300 WHICH I DROVE FAILED SUDDENLY AND UNEXPECTEDLY. HAD IT HAPPENED A TWENTY MINUTES EARLIER WHILE I WAS ON THE BALTIMORE BELTWAY (I-695) I WOULD PROBABLY HAVE BEEN KILLED . IN THE SPIRIT OF FULL DISCLOSURE, THE CAR IS EIGHT YEARS OLD, IS WELL MAINTAINED AND HAS BEEN DRIVEN 113,000 MILES.

NHTSA complaint #10112335 — an unverified report by a vehicle owner.

Albuquerque, NM

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER AND NOTICED THAT FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BATTERY NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS.

NHTSA complaint #10091510 — an unverified report by a vehicle owner.

Huntsville, AL

ENGINE AND ENGINE COOLING

THEY WANT 1/2 OF 6246.96 TO REPLACE THE SHORT BLOCK. I HAVEN'T DECIDED WHAT I'M GOING TO DO. I PURCHASED THE CAR USED (NOT FROM LEXUS). I HAVE ALL MY MAINTENANCE RECORDS FROM THE DATE I PURCHASED THE CAR, BUT LEXUS SAYS THEY WILL ONLY PAY 1/2 OF THE COST.

NHTSA complaint #10068797 — an unverified report by a vehicle owner.

at 42,000 miles Flower Mound, TX

ENGINE AND ENGINE COOLING

PROBLEM HSA NOT BEEN FIXED YET. DEALER IS OFFERING 50% OF THE TOTAL COSTS WHICH PROBABLY INCLUDEDS THEIR PROFIT. OIL GELLING IS THE PROBLEM. I HAVE 4 RECEIPTS FOR FIVE YEARS WORTH OF SERVICE. THE BALANCE WERE DONE AT AN STABLISHMENT THAT PURGED ITS OLDER RECORDS AND ARE NO LONGER AVAILABLE. I ALSO CHANGED THE OIL NUMEROUS TIMES MYSELF BUT DID NOT KEEP RECEIPTS FOR THE OIL AND FILTER. THEY SAY I CAN NOT PROVE THAT I PROPERLY MAINTAINED THE CAR. TOO MANY INSTANCES OF PEOPLE ON THE INTERNET WHO COULD PROVIDE THE PROOF BUT STILL HAD GELLED OIL FOR ME TO THINK THAT THE ENGINE IS NOT TO BLAME. ESPECIALLY BEING THAT I KNOW WE PROPERLY MAINTAINED THE CAR. ANY HELP?

NHTSA complaint #10069435 — an unverified report by a vehicle owner.

Bellows Falls, VT

ENGINE AND ENGINE COOLING:ENGINE

WHILE DRIVING 65 MPH ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER NOTICED BLUE SMOKE COMING FROM THE TAIL PIPE. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE INSIDE OF THE ENGINE.

NHTSA complaint #10066898 — an unverified report by a vehicle owner.

Kenner, LA

ENGINE AND ENGINE COOLING:ENGINE

CONSUMER STATED THAT HE WAS HAVING A PROBLEM WITH TRYING TO GET VEHICLE REPAIRED PROPERLY. ENGINE CONTINUED KNOCKING, AND HAD BEEN GIVEN SEVERAL REASONS BY DEALER WHY THIS WAS HAPPENING. CONSUMER SPENT APPROXIMATELY $3000.00 TO HAVE REPAIRS DONE, BUT THE REPAIRS HAD NOT CORRECTED THE PROBLEM. TOOK VEHICLE TO A MECHANIC AND WAS TOLD THAT THE REPAIRS WERE NOT DONE PROPERLY. HAD TO HAVE THE NEW FUEL INJECTION SYSTEM REPLACED. CONSUMER TOOK VEHICLE TO ANOTHER MECHANIC AND WAS TOLD THE SAME THING. ALSO, CONSUMER SPOKE TO THE LEXUS MANUFACTURER BUT DID NOT RECEIVE ANY SUPPORT. HE FELT THAT HE WAS BEING RIPPED OFF.

NHTSA complaint #10048348 — an unverified report by a vehicle owner.

Kenner, LA

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

CONSUMER STATED THAT HE WAS HAVING A PROBLEM WITH TRYING TO GET VEHICLE REPAIRED PROPERLY. ENGINE CONTINUED KNOCKING, AND HAD BEEN GIVEN SEVERAL REASONS BY DEALER WHY THIS WAS HAPPENING. CONSUMER SPENT APPROXIMATELY $3000.00 TO HAVE REPAIRS DONE, BUT THE REPAIRS HAD NOT CORRECTED THE PROBLEM. TOOK VEHICLE TO A MECHANIC AND WAS TOLD THAT THE REPAIRS WERE NOT DONE PROPERLY. HAD TO HAVE THE NEW FUEL INJECTION SYSTEM REPLACED. CONSUMER TOOK VEHICLE TO ANOTHER MECHANIC AND WAS TOLD THE SAME THING. ALSO, CONSUMER SPOKE TO THE LEXUS MANUFACTURER BUT DID NOT RECEIVE ANY SUPPORT. HE FELT THAT HE WAS BEING RIPPED OFF.

NHTSA complaint #10048348 — an unverified report by a vehicle owner.

at 59,000 miles Phoenix, AZ

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

LEXUS ES300 WHEN I WAS STOPPED IN FRONT OF MY HOUSE MY CAR ACCELERATED FORWARD WITHOUT ANY GAS PRESSED DOWN, THE CAR PROCEEDED FORWARD KNOCKING INTO MY SIDE OF MY HOUSE CAUSING SOME DAMAGE TO MY HOUSE. LUCKILY, NO ONE WAS INJURED, BUT THERE VERY WELL COULD HAVE BEEN. *NLM

NHTSA complaint #10032534 — an unverified report by a vehicle owner.

North LAS Vegas, NV

TIRES:TREAD/BELT

WHILE TRAVEING ABOUT 55 MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING ONE OF PASSENGER'S TIRES TREAD SEPARATED FROM THE VEHICLE. IT WAS A FIRESTONE, BRIDGESTONE TIRE, P20565/R15 .

NHTSA complaint #10030200 — an unverified report by a vehicle owner.

Kenilworth, ID

VISIBILITY:WINDSHIELD

ALL FOUR SIDE DOOR WINDOWS LEAK IN HEAVY RAINS AND IN A CAR WASH. SEALS WERE REPLACED BY DEALER ONCE, WHILE SIDE WINDOWS WERE ADJUSTED BY DEALER TWICE; ALL TO NO AVAIL. IN ADDITION, THE WINDOWS LEAK AIR AT SPEEDS ABOVE 65 MPH.

NHTSA complaint #767425 — an unverified report by a vehicle owner.

Longmeadow, MA Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

WHILE VEHICLE WAS PARKED IT CAUGHT ON FIRE UNDER THE HOOD. POLICE INVESTIGATOR STATED FIRE STARTED FROM THE ENGINE.

NHTSA complaint #8016719 — an unverified report by a vehicle owner.

West Hartford, CT

ELECTRICAL SYSTEM:IGNITION:SWITCH

WHEN VEHICLE IS IN NEUTRAL KEY CAN BE REMOVED FROM IGNITION. CONSUMER SHOULD NOT BE ABLE TO REMOVE KEY FROM IGNITION WHEN IN NEUTRAL. PLEASE PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #8011899 — an unverified report by a vehicle owner.

West DES Moines, IA

VEHICLE SPEED CONTROL:LINKAGES

CAR ACCELERATED TO MORE THAN 80 MPH DESPITE TURNING OFF CRUISE AND USING BRAKES. CORRECTED SPONTANEOUSLY. DEALER MESSED WITH ACCELEATOR CABLES BUT DID NOT COME UP WITH DEFINITIVE CAUSE.

NHTSA complaint #762653 — an unverified report by a vehicle owner.

Bloomfield Hills, MI

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

ENGINE OIL IS JELLING WHICH PREVENTS THE OIL FROM CIRCULATING THROUGH ENGINE. DEALER CONTACTED. *AK CONSUMER STATES THAT THIS IS DUE TO A DEFECT WITHIN THE ENGINE. *SLC

NHTSA complaint #8005414 — an unverified report by a vehicle owner.

Randolph, MA

SEAT BELTS:FRONT:RETRACTOR

SEAT BELT DOES NOT RETRACT AUTOMATICALLY. AS A RESULT DOOR WAS CLOSED ON SEATBELT, AND DOOR DOES NOT CLOSE PROPERLY.

NHTSA complaint #876671 — an unverified report by a vehicle owner.