Owners have filed 42 complaints
about the 2010 Lexus GX460 with NHTSA between 2010 and 2018.
The largest single group is the airbags.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 76
Against the median year of the Lexus GX460. 50 means typical for this
model; 100 means roughly double.
Severity — 12
2.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
67% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2010 Lexus GX460
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Airbags
921.4%
Brakes
716.7%
1 crashes, 0 fires · median 5,000 mi
Fuel & Propulsion
49.5%
Median failure at 34,550 miles
Acceleration & Cruise Control
37.1%
Median failure at 6,000 miles
Suspension
37.1%
Median failure at 2,800 miles
Engine & Cooling
37.1%
Median failure at 97,004 miles
Other & Unspecified
24.8%
Median failure at 30,000 miles
Stability & Traction Control
24.8%
Median failure at 30,015 miles
Windows, Mirrors & Wipers
24.8%
Median failure at 89,050 miles
Body & Structure
24.8%
Median failure at 39,050 miles
Transmission & Drivetrain
24.8%
Median failure at 3,150 miles
Wheels
12.4%
Median failure at 10 miles
Tires
12.4%
Median failure at 1,130 miles
Steering
12.4%
Median failure at 89,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
618.2%
1,000 – 9,999 miles
1339.4%
10,000 – 24,999 miles
39.1%
25,000 – 49,999 miles
13.0%
50,000 – 74,999 miles
515.2%
75,000 – 99,999 miles
412.1%
100,000 – 149,999 miles
13.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2010peak 6Apr 2018
NHTSA investigations into the 2010 Lexus GX460
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2010 Lexus GX460
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V741000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V005000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V024000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
16V340000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever register
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
10V159000
ELECTRONIC STABILITY CONTROL (ESC)
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 LEXUS GX460 PASSENGER VEHICLES MANUFACTURED FROM NOVEMBER 16, 2009 THROUGH APRIL 8, 2010. IF THE VEHICLE IS DRIVEN THROUGH A SHARP TURN AT HIGH SPEED, THE VEHICLE MAY SKID IN A SIDEWAYS DIRECTION.
Risk: UNDER CERTAIN CONDITIONS THE VEHICLE COULD ROLL OVER AND A CRASH COULD OCCUR.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 6,000 milesShort Hills, NJCrash
SERVICE BRAKES, HYDRAULIC
THE BRAKES ON THE VEHICLE DO NOT WORK PROPERLY. THE BRAKES FEEL EXTREMELY "MUSHY" AS YOU ARE PUSHING DOWN ON THEM. IN ADDITION, WHILE STOPPED AT A RED LIGHT, SIGNIFICANT PRESSURE NEEDS TO BE HELD DOWN ON THE BRAKES OR ELSE THE VEHICLE LUNGES FORWARD CREATING AN UNSAFE SITUATION. THIS WAS BEEN AN ONGOING PROBLEM WITH THE VEHICLE FROM DAY 1 AND SUPPOSEDLY WE ARE TOLD THERE IS NO FIX FOR IT. WE DO NOT FEEL SAFE DRIVING THE VEHICLE AS IS. PLEASE ADVISE.
NHTSA complaint #10360479 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 110,000 milesCastle Pines, CO
VISIBILITY:SUN/MOON ROOF ASSEMBLY
ON DECEMBER 12, 2017, ABOUT 5 PM. I WAS DRIVING HOME FROM WORK. I HEARD A LOUD EXPLOSION. THOUGHT I HAD BLOWN A TIRE ON THE PASSENGER SIDE IT WAS SO LOUD IT SCARED ME. I PULLED OVER ON THE SIDE OF THE ROAD IMMEDIATELY AND CALLED MY SPOUSE. WHILE I WAS ON THE PHONE MY SPOUSE AND I DISCUSSED WHAT IT COULD HAVE BEEN SINCE NO TIRE WAS BLOWN. I PICKED UNDER THE VEHICLE COULDN'T SEE ANYTHING LEAKING OR DAMAGE. I GOT BACK IN THE CAR WITH MY SPOUSE STILL ON THE PHONE AND STARTED THE VEHICLE TO CHECK DUMMY LIGHTS ON THE - NOTHING THERE. I STARTED THE CAR AND KEPT DRIVING DOWN THE ROAD I COULD HEAR AIR COMING THROUGH MY SUNROOF. LUCKILY THE MOON ROOF SLIDING DOOR WAS CLOSED SO NO GLASS HAD ENTERED THE INSIDE. BUT COULD TELL THAT THE SUNROOF WAS SHATTERED. I WAS DRIVING HOME FROM WORK WITH NO ONE NEAR ME IN FRONT OR BEHIND OR PASSING FOR A GOOD 200 TO 300 YD BEFORE I PULLED OVER. IT WAS A TYPICAL FALL DAY LIKE SEMI OVERCAST BUT IN THE SIXTIES AND NOT WINDY. I WAS IN SHOCK THAT THE SUNROOF HAD SHATTERED THERE WAS NO CONSTRUCTION NO DEBRIS NO BADD WEATHER WASN'T HOT OR COLD IT WAS JUST CRAZY AND SCARY. WE HAD A DIFFICULT TIME FINDING A REPLACEMENT GLASS. IT WAS QUITE THE DEBACLE. THE GLASS COST US OVER $900 THROUGH TOYOTA WITH A SHIPMENT DEBACLE THAT TOOK ALMOST 3 WEEKS TO COME IN PERIOD THEN I HAD TO PAY PRECISION GLASS OUT OF CASTLE ROCK TO INSTALL THIS FOR ME. WHICH COST ME ANOTHER COUPLE 100 BUCKS OF COURSE ARE DEDUCTIBLE FOR INSURANCE DIDN'T COVER IN WOULD HAVE EXCEEDED THE COST TO DO SO $1000
NHTSA complaint #11084347 — an unverified report by a vehicle owner.
at 60,000 milesNOT Applicable, MN
ELECTRONIC STABILITY CONTROL (ESC)
THE SKID CONTROL SIGN APPEARS ON THE DASHBOARD EVEN WHEN THE VEHICLE IS STATIONARY AND VEHICLE SKIDS WHEN YOU NEGOTIATE SHARP CURVES ABOVE 100KM/HR THE CAR DOES NOT PULL WELL AND CAN HARDLY ACCELERATE ABOVE 120 KM/HR. THE CHECK ENGINE SIGN AND 4LO SIGNS SHOW ON THE DASHBOARD. VEHICLE NOW IN GHANA
NHTSA complaint #11066572 — an unverified report by a vehicle owner.
at 60,000 milesNOT Applicable, MN
FUEL/PROPULSION SYSTEM
THE SKID CONTROL SIGN APPEARS ON THE DASHBOARD EVEN WHEN THE VEHICLE IS STATIONARY AND VEHICLE SKIDS WHEN YOU NEGOTIATE SHARP CURVES ABOVE 100KM/HR THE CAR DOES NOT PULL WELL AND CAN HARDLY ACCELERATE ABOVE 120 KM/HR. THE CHECK ENGINE SIGN AND 4LO SIGNS SHOW ON THE DASHBOARD. VEHICLE NOW IN GHANA
NHTSA complaint #11066572 — an unverified report by a vehicle owner.
Sugar Land, TX
AIR BAGS
TAKATA RECALL IT HAS BEEN OVER 2 YEARS SINCE THE RECALL FOR THE AIRBAG ON PASSENGER SIDE AND STILL NO REMEDY THE DEALER HAS NO PARTS!!!! FOR THE LAST 2 YEARS???? I ONLY GET NOTICES (X3) THAT IT IS DANGEROUS TO HAVE A PASSENGER IN FRONT SEAT.!!!!! HELP!!!!
NHTSA complaint #11015175 — an unverified report by a vehicle owner.
Columbus, GA
AIR BAGS
THIS RECALL STARTED IN MAY 2016. I CANNOT GET AN ANSWER FROM THE DEALER AND DO NOT FEEL SAFE DRIVING THE VEHICLE.
NHTSA complaint #11014251 — an unverified report by a vehicle owner.
Bedford, TX
AIR BAGS
TL* THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SEWELL DEALER WAS CONTACTED ON APRIL 19, 2017, BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10992404 — an unverified report by a vehicle owner.
Sherman Oaks, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10970702 — an unverified report by a vehicle owner.
Mayaguez, PR
AIR BAGS
"TAKATA RECALL" I CALLED LEXUS DEALER IN PUERTO RICO FOR THE AIRBAG RECALL THAT WAS NOTIFIED TO ME BY MAIL. THE DEALER TOLD ME THAT THE RECALL WAS RETIRED AND THAT NO SERVICE HAS TO BE DONE TO MY VEHICLE. NO WRITEN EXPLANATION HAS BEEN SENT TO ME FROM THE DEALER. IS IT TRUE THAT THE AIRBAG RECALL WAS RETIRED FROM MY VEHICLE?
NHTSA complaint #10958329 — an unverified report by a vehicle owner.
Auburn, AL
AIR BAGS
TAKATA RECALL - SINCE MAY 23, 2016 TOYOTA HAS ATTEMPTED TO PREPARE A REMEDY FOR NHTSA RECALL NO. 16V-340 BUT AS OF JANUARY 31, 2017 THEY HAVE FAILED. WITH AMPLE TIME PAST, I MUST CONCLUDE TOYOTA IS UNABLE TO DEVELOP A REMEDY. ON BEHALF OF ALL ZONE A RESIDENTS, I ASK THE NHTSA TO LAUNCH AN IMMEDIATE INVESTIGATION TO CONFIRM MY CONCLUSION. THANK YOU FOR YOUR SERVICE
NHTSA complaint #10948704 — an unverified report by a vehicle owner.
Delray Beach, FL
AIR BAGS
I AM UNABLE TO USE MY CAR AS NEEDED DUE TO THIS RECALL. IT HAS CREATED A HARDSHIP FOR ME.
NHTSA complaint #10945927 — an unverified report by a vehicle owner.
Chattanooga, TN
AIR BAGS
MY VEHICLE IS AFFECTED BY THE TAKATA AIRBAG RECALL. NO REMEDY HAS BEEN IDENTIFIED AND I CAN GET NO INFORMATION REGARDING WHEN A REMEDY IS EXPECTED. I DRIVE THIS VEHICLE WITH INFANT AND YOUNG CHILDREN AND I AM VERY DISTRESSED ABOUT THE LIFE THREATENING PROBLEM AND THE LACK OF INFORMATION OR APPARENT PLAN TO REMEDY THE LIFE THREATENING CONDITION.
NHTSA complaint #10945366 — an unverified report by a vehicle owner.
Houma, LA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/07/16*LJ UPDATED 11/17/16.
NHTSA complaint #10884602 — an unverified report by a vehicle owner.
at 97,400 milesNederland, TX
ENGINE
TL* THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN DECELERATION WHILE DRIVING 65 MPH. DURING THE FAILURE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SECONDARY PUMP FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,400.
NHTSA complaint #10809664 — an unverified report by a vehicle owner.
at 97,004 milesMederland, TX
ENGINE
TL* THE CONTACT OWNS A 2010 LEXUS GX460. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSION ENGINE SECONDARY PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,004.
NHTSA complaint #10809654 — an unverified report by a vehicle owner.
at 97,400 milesNederland, TX
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN DECELERATION WHILE DRIVING 65 MPH. DURING THE FAILURE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SECONDARY PUMP FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,400.
NHTSA complaint #10809664 — an unverified report by a vehicle owner.
at 50,000 milesOgden, UT
UNKNOWN OR OTHER
THE CHECK ENGINE LIGHT AND SEVERAL OTHER LIGHTS CAME ON IN MY VEHICLE. ONCE THIS HAPPENS THE VEHICLE GOES INTO SAFE MODE AND PROHIBITS YOU FROM DRIVING AT NORMAL SPEEDS. I WENT OFF THE ROAD AS I ENTERED THE FREEWAY TO AVOID A SEMI BECAUSE I COULD NOT ACCELARATE. I DISCOVERED THIS SAME ISSUE HAS BEEN FOUND ON TOYOTA MODELS HOWEVER LEXUS HAS NOT SENT OUT NOTICES AND WILL NOT COVER. THERE IS A REDESIGN FOR THIS AIR INJECTION PUMP DUE TO THE INFORMATION BELOW. TOYOTA HAS RECEIVED REPORTS OF CUSTOMER CONCERNS REGARDING THE ILLUMINATION OF THE CHECK ENGINE LIGHT (MALFUNCTION INDICATOR LIGHT) DUE TO MOISTURE/WATER IN THE AIR INJECTION PUMPS AND/OR AIR SWITCHING VALVES IN THE ENGINES OF A NUMBER OF THESE VEHICLES. TO ASSIST DEALER IN THE DIAGNOSIS AND REPAIR OF THESE VEHICLES A TSB HAS BEEN RELEASED. SOME OF THE VEHICLES COVERED BY THIS TSB MAY BE OUTSIDE OF THE TOYOTA NEW VEHICLE LIMITED POWERTRAIN WARRANTY DUE TO AGE AND/OR MILEAGE. TO ASSURE CUSTOMERS THAT WE STAND BEHIND OUR PRODUCT, WE ARE OFFERING A WARRANTY EXTENSION ON THE AIR INJECTION PUMPS AND AIR SWITCHING VALVES ON 2007 TO 2010 TUNDRA AND 2008 TO 2010 SEQUOIA VEHICLES. THE FOLLOWING VITAL INFORMATION IS PROVIDED TO INFORM YOU AND YOUR STAFF OF THE PROGRAM NOTIFICATION SCHEDULE AND YOUR DEGREE OF INVOLVEMENT. 1. OWNER NOTIFICATION LETTER MAILING DATE THE OWNER NOTIFICATION WILL COMMENCE IN LATE OCTOBER, 2011.
NHTSA complaint #10732249 — an unverified report by a vehicle owner.
at 89,000 milesBushkill, PA
STEERING
GOING AROUND A TRAFFIC CIRCLE THE BACK OF THE TRUCK SLIDES AWAY AND STEERING IS PROBLEMATIC. IT'S A VERY DISCONCERTING FEELING. I KEEP HEARING A KNOCKING SOUND FROM THE UNDERSIDE EVEN OVER SMALL BUMPS OR ROUGH ROAD.
NHTSA complaint #10672429 — an unverified report by a vehicle owner.
at 68,100 milesDallas, TX
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF EXPLODED AND RAINED PIECES OF GLASS INTO CAR WHILE DRIVING DOWN HIGHWAY: 1 - WAS NOT STRUCK BY ROCK. THERE WERE NO CARS WITHIN 2 MILES EITHER DIRECTION. 2 - SOUNDED LIKE A LOUD "POP." A LOUD, BUT DULL NOISE - NOT A SHARP SOUND LIKE SOMETHING STRIKING CAR. 3 - THERE IS A HOLE IN THE CENTER OF THE SUNROOF ABOUT 4X8 INCHES WITH THE BROKEN GLASS AROUND THE EDGES POINTING UP - LOOKS LIKE IT EXPLODED UPWARD. THE REST OF THE SUNROOF IS NOW CRACKED SAFETY GLASS. 4 - ROAD WAS SMOOTH HIGHWAY, TEMPERATURE WAS ABOUT 85F, ALL WINDOWS ON CAR WERE CLOSED WITH AC ON.
NHTSA complaint #10638049 — an unverified report by a vehicle owner.
at 68,100 milesDallas, TX
STRUCTURE:BODY
SUNROOF EXPLODED AND RAINED PIECES OF GLASS INTO CAR WHILE DRIVING DOWN HIGHWAY: 1 - WAS NOT STRUCK BY ROCK. THERE WERE NO CARS WITHIN 2 MILES EITHER DIRECTION. 2 - SOUNDED LIKE A LOUD "POP." A LOUD, BUT DULL NOISE - NOT A SHARP SOUND LIKE SOMETHING STRIKING CAR. 3 - THERE IS A HOLE IN THE CENTER OF THE SUNROOF ABOUT 4X8 INCHES WITH THE BROKEN GLASS AROUND THE EDGES POINTING UP - LOOKS LIKE IT EXPLODED UPWARD. THE REST OF THE SUNROOF IS NOW CRACKED SAFETY GLASS. 4 - ROAD WAS SMOOTH HIGHWAY, TEMPERATURE WAS ABOUT 85F, ALL WINDOWS ON CAR WERE CLOSED WITH AC ON.
NHTSA complaint #10638049 — an unverified report by a vehicle owner.
at 45,000 milesMorris Plains, NJ
SERVICE BRAKES
EVERY TIME WHEN I APPLY BRAKE I HEAR "SQUEAKING" NOISE FROM THE BRAKE PEDAL, AS PER LEXUS THIS IS NORMAL NOISE AND NOTHING THEY CAN DO. I EVEN OPENED A CASE FOR LEXUS HEADQUARTER BUT NO LUCK.
NHTSA complaint #10485198 — an unverified report by a vehicle owner.
at 10,000 milesWestminster, CA
UNKNOWN OR OTHER
RUSH UNDERNEATH THE VEHICLE.
NHTSA complaint #10421942 — an unverified report by a vehicle owner.
at 10,000 milesWestminster, CA
SUSPENSION
RUSH UNDERNEATH THE VEHICLE.
NHTSA complaint #10421942 — an unverified report by a vehicle owner.
at 10,000 milesWestminster, CA
STRUCTURE:BODY
RUSH UNDERNEATH THE VEHICLE.
NHTSA complaint #10421942 — an unverified report by a vehicle owner.
at 5,000 milesAlameda, CA
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 LEXUS GX 460, AND WHEN BRAKING THE BRAKES REQUIRE ALOT OF PRESSURE TO BRING THE CAR TO A STOP. WHEN THE CAR IS ALSO AT A STOP IT REQUIRES ALOT OF PRESSURE ON THE BRAKE TO KEEP THE CAR STOPPED OR ELSE THE CAR WILL LURCH FORWARD. I DID SOME RESEARCH ONLINE, AND FOUND THAT THEIR ARE OTHER LEXUS GX 460 OWNERS WITH THIS SAME PROBLEM. I BROUGHT MY GX 460 IN FOR A FIX TWICE ALREADY, THE FIRST TIME THEY SAID THEY BLED THE BRAKES WHICH DIDN'T WORK, AND THE SECOND TIME I BROUGHT IT IN THEY TOLD ME THEY ADJUSTED THE BRAKE WHICH FELT BETTER, BUT AFTER A COUPLE THOUSAND MILES OF DRIVING THE BRAKE IS GO BACK TO ITS ORIGINAL FEEL.
NHTSA complaint #10373392 — an unverified report by a vehicle owner.
at 9,100 milesBentonville, AR
VEHICLE SPEED CONTROL
2010 LEXUS GX 460 STALING AFTER STOPPING. AFTER PULLING ON TO MAIN ROAD, JUST BARELY INTO TRAFFIC, THE CAR WILL MAYBE MOVE 5MPH FOR APROX 3-4 SEC. I HAVE THE ACCELERATOR FLOORBOARDED AND THEN THE CAR ZOOMS RAPIDLY. THIS HAS HAPPENED A FEW TIMES, I CALLED LEXUS CORP AND THEY SAID THEY DIDN'T KNOW OF ANY OTHER PROBLEM SIMILAR. I BARELY AVOIDED 1 WRECK THE FIRST TIMETHIS HAPPENED TO ME. I WAS HOPING IT WAS JUST A FREAK OCCURRENCE. OF COURSE, AFTER A FEW OCCURRENCES I KNEW THERE WAS A REAL PROBLEM AND LEXUS WAS NOT TELLING THE TRUTH. MY PHONE CALL WAS IN AUGUST 2010. THE FINAL SITUATION OCCURRED WHEN I PULLED OUT IN A ROAD CONSTRUCTION SITE NEAR MY HOUSE. I WAITED FOR WHAT I THOUGHT WAS A SAFE TIME TO ENTER TRAFFIC, AS IT IS A VERY BUSY HIGHWAY. AFTER ENTERING THE HIGHWAY, MY CAR STALLED AND A SEMI WAS COMING RIGHT AT ME. I HAD NO RECOURSE, BUT TO WAIT FOR POWER. JUST IN THE KNICK OF TIME- MY CAR WENT ZOOM-VERY FAST.. A WRECK WAS AVERTED, BUT BARELY. THIS CAR IS DANGEROUS. I WAS ALMOST KILLED. LEXUS SAYS, THEY THINK THEY HAVE A FIX. REALLY. I AM ABSOLUTELY TERRIFIED AFTER 2 VERY CLOSE CALLS, ONE OF WHICH WOULD HAVE KILLED ME. I WANT A REAL FIX. I AM REPORTING THIS IN HOPES THAT YOU WILL DEMAND LEXUS TAKE THIS CAR OFF THE ROAD UNTIL IT IS REALLY FIXED. NO ONE SHOULD BE KILLED, ESPECIALLY WHEN THE PROBLEM IS WELL KNOW.
NHTSA complaint #10361032 — an unverified report by a vehicle owner.