FaultScore

2007 Lexus IS 250 airbag problems

55 of the 282 complaints about the 2007 Lexus IS 250 are about the airbag system — 20% of everything reported for this model year. Half of the failures with a mileage on record happened before 89,000 miles.

F

55

Complaints

8

Crashes

0

Fires

5

Injuries

Exactly what failed

AIR Bags 49 89.1%
Frontal 2 3.6%
Sensor/Control Module 1 1.8%
Side/Window 1 1.8%
AIR Bag/Restraint Control Module 1 1.8%
Occupant Classification 1 1.8%

Airbags across every Lexus IS 250 year

2006 47 21.8%
2007 55 25.5%
2008 38 17.6%
2009 20 9.3%
2010 26 12.0%
2011 20 9.3%
2012 10 4.6%

What owners said

Filed with NHTSA, in their own words.

at 85,000 miles Connellsville, PA

AIR BAGS

OWNERS OF TOYOTAS AND LEXUS VEHICLES ARE EXPERIENCING PROBLEMS WITH THE AIRBAG OCCUPANT SENSOR LOCATED UNDER THE RIGHT FRONT SEAT DEALERS ARE NOT ACKNOWLEDGING THIS PROBLEM. IT IS ALL OVER THE INTERNET AND FACEBOOK. IT IS SIMILAR TO THE TACOMA FRAMES RUSTING OUT PREMATURELY. EVENTUALLY THEY ACKNOWLEDGED THE PROBLEM AND TOOK ACTION. IT APPEARS THEY WON'T TAKE ANY ACTION UNTIL PRESSURED.

NHTSA complaint #11194793 — an unverified report by a vehicle owner.

at 100,000 miles Tangent, OR

AIR BAGS

THERE HAS BEEN AN ONGOING PROBLEM WITH THESE CARS WITH THE AIR BAG WIRING HARNESS. MANY CARS HAVE HAD THIS PROBLEM INCLUDING MY CAR. THE WIRING HARNESS GETS DISCONNECTED FROM THE AIR BAG ITSELF AND DISCONNECTS PUTS ON THE AIR BAG LIGHT. TAKING IT TO THE LOCAL DEALER I WAS TOLD THAT IT WOULD BE $2,500 OUT OF POCKET. LOOKING THROUGH THE FORUMS MANY PEOPLE HAVE HAD THIS PROBLEM AND IT IS A VERY NORMAL PROBLEM WITH THESE CARS.

NHTSA complaint #11182112 — an unverified report by a vehicle owner.

Wauna, WA

AIR BAGS

TAKATA RECALL: LOCAL LEXUS DEALERSHIP IN TACOMA, WASHINGTON NOT WILLING TO REPAIR POTENTIALLY LETHAL AIRBAG FOR (4) FOUR MONTHS. WE CANNOT BE WITHOUT A TRANSPORTATION FOR +/- 16 WEEKS DUE TO DEALERSHIP ISSUES.

NHTSA complaint #11162573 — an unverified report by a vehicle owner.

at 89,000 miles Burbank, CA

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,

NHTSA complaint #11152622 — an unverified report by a vehicle owner.

at 89,000 miles Burbank, CA

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,

NHTSA complaint #11152622 — an unverified report by a vehicle owner.

at 89,000 miles Burbank, CA

AIR BAGS

THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,

NHTSA complaint #11152622 — an unverified report by a vehicle owner.

at 105,000 miles Rohnert Park, CA

AIR BAGS

PASSENGER OSC SENSOR FAILS DUE TO FAULTY WIRING HARNESS. LEXUS CHARGES $2500 TO REPAIR AND WILL NOT COVER UNDER WARRANTY.

NHTSA complaint #11132300 — an unverified report by a vehicle owner.

at 140,000 miles Houston, TX

AIR BAGS

I HAVE A LEXUS IS 250 2007, THE DASHBOARD MATERIAL IS LOW GRADE AND UNSAFE, FOR VISIBILITY WHILE DRIVING IN DAY HOURS. WHEN I WAS NOTIFIED BY A FRIEND THAT THE LEXUS ORGANIZATION HAVE MADE A RECALL ON THE ALL THE LEXUS CARS SUCH AS MINE, I CALLED THE DEALERSHIP IN MY CITY HOUSTON TX AND THEY DID NOT HELP ME, AND THEY SAID THE RECALL DON'T EXIST.

NHTSA complaint #11122804 — an unverified report by a vehicle owner.

Honolulu, HI

AIR BAGS

AIR BAG WARNING LIGHT TURNED ON WHILE WE WERE DRIVING NORMALLY. THE DEALERSHIP QUOTED US THE FIX WILL BE $3400. SERVICE BULLETIN FOR THIS PROBLEM IS L-SB-0167-08, AND WITH THIS, AIR BAG ON DRIVER SIDE KNEE WILL NOT DEPLOY. ALTHOUGH THIS IS ONLY A SERVICE BULLETIN, IT SEEMS TO ME AS THIS IS A SAFETY ISSUE, THEREFORE, NEEDS TO BE RECALLED. THE CHARGE OF $3400, WHICH BASICALLY IS 10% OF INITIAL COST OF THE CAR, IS UNREASONABLE, ESPECIALLY GIVEN THE FREQUENT OCCURRENCE REPORTED BY OTHER OWNERS OF THIS VEHICLE AND HOW THE PROBLEM IS AT THE HARNESS, WHERE CONSUMERS HAVE NO ACCESS TO ON DAILY BASIS. IT WAS REPORTED ONLINE THAT THE HARNESS CABLE IS DESIGNED TO SHORT CAUSING THE HARNESS TO STRETCH, WHICH DAMAGE THE HARNESS OVER TIME. MY CAR HAS NOT BEEN IN A MAJOR CAR ACCIDENT TO CAUSE ANY ALTERNATIONS AND REPAIRS TO THIS PART OF THE VEHICLE.

NHTSA complaint #11041741 — an unverified report by a vehicle owner.

at 220 miles LAS Vegas, NV Crash 1 injured

AIR BAGS

TAKATA RECALL AIRBAG DID NOT INFLATE WHEN HITTING A BRICK WALL HEAD ON. MY CAR WAS IN MOTION AND WAS HIT ON THE REAR PASSENGER SIDE OF THE VEHICLE AND FISH TAILED HEAD ON INTO WALL AND I SUSTAINED INJURIES.

NHTSA complaint #11040765 — an unverified report by a vehicle owner.

Tampa, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF TAMPA BAY LOCATED AT 5852 N DALE MABRY HWY, TAMPA, FL 33614; (813) 365-7152) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11013349 — an unverified report by a vehicle owner.

Snohomish, WA

AIR BAGS

2007 LEXUS 250. CONSUMER WRITES IN REGARDS TO VEHICLE VIN# NOT LISTED FOR AIRBAG RECALL 16V-340 REPAIRS. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD UPDATED 06/05/2017

NHTSA complaint #10933548 — an unverified report by a vehicle owner.

Malott, WA

AIR BAGS

TAMARA RECALL I'M TRYING TO SCHEDULE AN APPOINTMENT TO GET THE AIRBAG INFLATOR. I GUESS THERE WAS A DEADLINE OF MARCH 25 2017. I DO NOT AGREE WITH THAT.

NHTSA complaint #10968578 — an unverified report by a vehicle owner.

Honolulu, HI

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10959606 — an unverified report by a vehicle owner.

Norcross, GA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10954426 — an unverified report by a vehicle owner.

Pleasanton, CA

AIR BAGS

TAKATA RECALL: THIS RECALL IS MORE THAN 6 MONTHS OLD. LEXUS SUGGESTS NOT TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. I HAVE EFFECTIVELY LOST OPERATION OF HALF OF MY VEHICLE.

NHTSA complaint #10946666 — an unverified report by a vehicle owner.

Sandy Springs, GA

AIR BAGS

TL* TAKATA RECALL THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. THE VIN WAS NOT AVAILABLE. UPDATED 04/05/17*LJ UPDATED 8/10/2017

NHTSA complaint #10946154 — an unverified report by a vehicle owner.

at 42,000 miles Mint Hill, NC

AIR BAGS

TAKATA RECALL

NHTSA complaint #10945032 — an unverified report by a vehicle owner.

Firestone, CO

AIR BAGS

TAKATA RECALL I AM GETTING VERY CONCERNED ABOUT THE REPLACEMENT DATE FOR THIS RECALL. I FEEL LIKE WE HAVE BEEN PATIENT, BUT IT HAS BEEN WELL OVER A YEAR. I SPOKE WITH OUR LOCAL DEALERSHIP TODAY. I HAD TO TELL THEM THAT MY LETTER STATED THAT WE ARE IN ZONE B. APPARENTLY, ZONE B IS CURRENTLY BEING REPAIRED. HOWEVER, THEY HAD NO IDEA WHEN I MIGHT RECEIVE THE LETTER THAT THE REPAIR WAS AVAILABLE IN OUR AREA. I REALIZE THIS WAS A VERY LARGE RECALL, BUT I AM VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY. THE DEALERSHIP STATED THAT 'HUMID' AREAS WERE BEING REPLACED FIRST BECAUSE THEY WERE HAVING MOST OF THE ISSUES WITH INJURIES ... I HAVE NOT SEEN ANYTHING THAT STATED THAT HUMIDITY HAD ANYTHING TO DO WITH THE HORRIBLE THINGS THAT ARE HAPPENING WITH THE AIRBAG DEPLOYMENT. THANKFULLY WE HAVE HAD NO ACCIDENTS AT THIS TIME. BUT, I WOULD REALLY LIKE TO KNOW AT LEAST A TIMEFRAME FOR REPLACEMENT .... AND KNOW THAT IT WAS BEING DONE IN THE VERY NEAR FUTURE.

NHTSA complaint #10944574 — an unverified report by a vehicle owner.

Harker Heights, TX

AIR BAGS

VEHICLE'S PASSENGER AIRBAG HAS STILL NOT BEEN FIXED. LEXUS DEALER IS TELLING ME THEY CAN'T ORDER THE REPLACEMENT AIRBAG AND HAVE NO REMEDY FOR THE PROBLEM. I WAS NOTIFIED OVER A YEAR AGO ABOUT THIS RECALL. MY VEHICLE WAS PURCHASED IN ALABAMA AND IS CONSIDERED A ZONE A VEHICLE. I CURRENTLY LIVE IN TEXAS WHICH IS ALSO ZONE A.

NHTSA complaint #10939928 — an unverified report by a vehicle owner.

Yakima, WA

AIR BAGS

TAKATA RECALL NEED TO KNKW WHEN WE CAN REMEDY THE PROBLEM WITH THE AIRBAG PROPELLANT (G2H)

NHTSA complaint #10938385 — an unverified report by a vehicle owner.

LOS Angeles, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10935463 — an unverified report by a vehicle owner.

Cummings, GA

AIR BAGS

THE RECALL FOR CARS IN HIGH HUMIDITY STATES ARE SUPPOSE TO HAVE HIGH PRIORITY TO GET DRIVER SIDE AIRBAG REPLACE. WE LIVE IN SUCH A AREA WITH HIGH TEMPS AND HUMIDITY. WE WERE NOTIFIED MAY 23RD , 2016 WE HAD THIS RECALL AND THEY WOULD SCHEDULE A TIME AND DATE. AS OF DECEMBER 10, 2016 STILL WAITING. PLEASE ASSIST WITH GETTING PROPER AUTHORITIES SCHEDULE DATE TO FIX ASAP!!!! . THIS IS A NATION WIDE RECALL

NHTSA complaint #10934422 — an unverified report by a vehicle owner.

at 100,000 miles Mechanicsburg, PA

AIR BAGS

THE PASSENGER SIDE AIRBAG HAS BEEN RECALLED FOR SOMETIME ( I GOT THE RECALL IN MAY 2016) THERE IS NO FIX YET AVAILABLE. I WOULD LIKE THE AIR BAG SHUT OFF UNTIL THEY HAVE A REPLACEMENT. MY CONCERNS: 1. I LIVE IN PA WHICH HAS THE HIGHEST REPORTED DEER STRIKES IN THE COUNTRY. THE ODDS OF A DEER HITTING MY CAR AND CAUSING THE AIRBAG TO DEPLOY ARE PRETTY HIGH. 2. AIR BAGS RECALLED DEGRADE OVER TIME- THIS IS A 2007 CAR 3. THE CAR IS SMALL AND DISTANCE FROM PASSENGER FROM DRIVER SIDE- MINIMAL- IF THE BAG DEPLOYS I AM IN THE RANGE OF SHRAPNEL 4. THE DEALER STATES IT IS THE POLICY OF LEXUS THAT THEY WILL NOT DEACTIVATE THE BAGS, BUT I WOULD SIGN A RELEASE OF LIABILITY AND CONTINUE TO NOT ALLOW A FRONT PASSENGER 5. THERE ARE SO MANY PEOPLE IN THIS SITUATION, AND THERE ARE CASES WHERE PEOPLE WAITING FOR THE RECALL HAVE BEEN SERIOUSLY INJURED BY THE AIRBAGS! PLEASE CONSIDER A POLICY HELPING ME AND SO MANY OTHERS WHO ARE WAITING FOR A FIX HAVE SOME CONTROL OVER THE SITUATION!

NHTSA complaint #10930112 — an unverified report by a vehicle owner.

Sylmar, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10928401 — an unverified report by a vehicle owner.

Tampa, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10926193 — an unverified report by a vehicle owner.

Indianapolis, IN

AIR BAGS

I JUST HAD MY 1ST CHILD AND I WANT TO KNOW WHEN MY AIRBAG PROBLEM WILL BE FIXED

NHTSA complaint #10919753 — an unverified report by a vehicle owner.

SAN Jose, CA

AIR BAGS

TAKATA RECALL THE INTERIM RECALL NOTICE WAS SENT OUT AROUND MAY'16 WHEN THE RECALL STARTED. CALLING THE DEALERSHIP PROVIDED NO INFORMATION ON WHEN A FIX WILL BE AVAILABLE NOR ANY ADDITIONAL REMEDY PROVIDED. THIS CAR IS UNSUITABLE FOR COMMUTING WITH A PASSENGER BECAUSE "METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH". WITH SUCH THE POTENTIAL FOR SUCH A TRAUMATIC OUTCOME, EITHER A FIX NEEDS TO BE IMPLEMENTED IMMEDIATELY OR RENTAL CARS SHOULD BE MADE AVAILABLE TO THOSE WHO DO NOT WISH TO PUT THEM OR THEIR PASSENGERS AT RISK. WITHOUT BEING ABLE TO DETERMINE HOW AT RISK A VEHICLE IS FOR THE INFLATOR DEGREDATION, REMEDY OPTIONS SHOULD BE PROVIDED NOT ONLY TO THOSE UNDER IMMEDIATE RECALL BUT FOR VEHICLES THAT ARE IN THE INTERIM PERIOD (PRE-RECALL) AS WELL.

NHTSA complaint #10913835 — an unverified report by a vehicle owner.

Louisville, KY

AIR BAGS

LEXUS HAS KNOWN ABOUT THIS RECALL FOR MONTHS AND HAS STILL NOT STARTED FIXING THE AIRBAGS.

NHTSA complaint #10910928 — an unverified report by a vehicle owner.

Hercules, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 IS 250 LEXUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10910521 — an unverified report by a vehicle owner.

Other 2007 Lexus IS 250 problems

← Full 2007 Lexus IS 250 report