2007 Lexus IS 250 body problems

STRUCTURE:INTERIOR PANELS:DASHBOARD

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY WHICH CREATED A GLARE ON THE WINDSHIELD WHILE DRIVING. THE CONTACT WAS CONCERNED FOR HER SAFETY DUE TO THE GLARE IMPAIRING HER VISION OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000.

NHTSA complaint #11396813 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 LEXUS IS200. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN SUNLIGHT, THE DASHBOARD MELTED. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE DASHBOARD HAVING A SHINY, CAUSING THE SUNLIGHT TO BE REFLECTED WHICH BLOCKED THE CONTACT'S EYESIGHT. LEXUS OF ROSEVILLE (300 AUTOMALL DR, ROSEVILLE, CA 95661, 916-783-9111) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY EXPIRED ON THE VEHICLE. THE DASHBOARD WAS PREVIOUSLY COVERED HOWEVER, THE CONTACT WAS NOT INFORMED OF THE COVERED REPAIR ON PRIOR MAINTENANCE VISITS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT TWO LETTERS REGARDING THE MELTING DASHBOARD WAS MAILED TO THE CONTACT. THE CONTACT STATED THAT THE LETTERS WERE NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *BF

NHTSA complaint #11326989 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE GLARE FROM THE DASHBOARD AFFECTED HER VISIBILITY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT SPOKE WITH TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) AND WAS INFORMED THAT THERE WAS A LIMITED TIME WARRANTY TO HAVE THE VEHICLE SERVICED. THE CONTACT WAS INFORMED THAT SHE MISSED THE DEADLINE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA complaint #11270046 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD PANEL MELTED AND CONTAINED A STICKY TEXTURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000.

NHTSA complaint #11195035 — an unverified report by a vehicle owner.

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MY DASH PANEL AND DOOR PANEL'S ARE MELDING AND STICKY

NHTSA complaint #11192818 — an unverified report by a vehicle owner.

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I CANT SEE IM BLINDED BY THE DASH BOARD ITS MELTING THE CLARE FROM THE SUN IS BLINDING ON THE DASH MELTED PLASTIC

NHTSA complaint #11184388 — an unverified report by a vehicle owner.

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THE DASH IS MELTING. AND THE DOOR PANELS ARE RELEASING BLACK TAR LIKE MATERIALS.

NHTSA complaint #11130286 — an unverified report by a vehicle owner.

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INTERIOR DOORS ARE MELTING AND DASHBOARD

NHTSA complaint #11123242 — an unverified report by a vehicle owner.

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I AM WAITING ON THE FRONT AND REAR INTERIOR DOOR PANELS RECALLS FOR CRACKED AND MELTED AS RESULT OF HEAT OR HUMIDITY.

NHTSA complaint #11061062 — an unverified report by a vehicle owner.

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MELTED INTERIOR, STICKY AND EASILY BREAKABLE DASHBOARD DUE TO HEAT AND HUMIDITY, CRACKED INTERIOR

NHTSA complaint #11054390 — an unverified report by a vehicle owner.

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MELTING DASH - I HAVE THE LEXUS "MELTING DASH" PROBLEM ON MY IS250 AND HAVE WAITED FOR 1 1/2 YEARS, WITH NO RESOLUTION. MY LOCAL DEALERSHIP SAYS THEY HAVE NOT RECEIVED ANY DASHES FOR OVER 6 MONTHS AND HAVE NO IDEA WHEN THEY MIGHT ARRIVE. MY DASH HAS MELTED INTO A SLICK BLOB AND THAT BECOME A SIGNIFICANT SAFETY HAZARD. WHEN DRIVING DURING THE DAY, THE SUN REFLECTS ON THIS MELTED SURFACE AND BLINDS THE DRIVER. I HAVE NOTIFIED CERRITOS LEXUS AND LEXUS CORPORATE OF THIS SAFETY ISSUE. FORCING CUSTOMERS TO DRIVE UNSAFE VEHICLES WITH NO EXPECTATION OF WHEN A SOLUTION IS AVAILABLE IS UNACCEPTABLE. THIS SHOULD BE LISTED AS A RECALL DUE TO THE DRIVER/PASSENGER SAFETY CONCERNS. WHAT AM I SUPPOSED TO DO? I'M TELLING MY WIFE NOT TO DRIVE UNLESS IT'S AN EMERGENCY.

NHTSA complaint #10919368 — an unverified report by a vehicle owner.

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* "TAKATA RECALL" LIFE THREATENING AIRBAG DEFECT IN LEXUS IS 250 BUT NO PLANS TO FIX IT * FAULTY DASHBOARD, SIDE PANELS INTERIOR COMPLETELY MELTING - LEXUS PROMISED TO FIX BUT ITS BEEN YEARS NOT FIXED ON LEXIS IS 250

NHTSA complaint #10896182 — an unverified report by a vehicle owner.

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TAKATA RECALL PLUS THE INTERIOR DASH AND INTERIOR SIDE DOOR PANELS ARE DETERIORATING. THE FRONT DASH HAS AN OILY SLICK RESIDUE WHICH GLARES INTO THE FRONT WINDSHIELD MAKING IT DANGEROUS TO OPERATE. THE DEALERSHIP STATED THAT I AM ON THE LIST AS #139 AND THEY'VE REPLACED 20 TO DATE. THIS HAS BEEN A KNOWN PROBLEM FOR YEARS. AT THIS RATE AND IF HISTORY REPEATS ITSELF NEITHER WILL BE REMEDIED IN MY LIFETIME.

NHTSA complaint #10887959 — an unverified report by a vehicle owner.

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APPROXIMATELY 2 YEARS AGO MY ENTIRE DASH BOARD AND SIDE PANELS STARTED TO MELT. I HAVE CONTACTED LEXUS AND THEY CONTINUE TO SAY THEY ARE WAITING ON THE MANUFACTURER FOR PARTS. I LIVE IN MARRERO LOUISIANA WITH EXTREMELY HIGH HUMIDITY AND TEMPERATURES. THIS HAS BEEN A SAFETY HAZARD. WHEN THE SUN HITS MY WINDSHIELD, THE GLARE FROM HITTING THE MELTED DASH COMPLETELY BLINDS ME. I HAVE TO LEAN TO THE RIGHT SIDE JUST TO SEE OUT OF MY WINDSHIELD. IT IS MELTED TO THE POINT OF IT BEING UNTOUCHABLE WITHOUT GETTING STICKY GLUE ON YOUR HANDS. ANYTHING THAT RUBS AGAINST THE SIDE DOOR PANELS CREATES GROOVES AND MARKS BECAUSE IT'S LIKE CLAY. NOW THERES A RECALL WITH THE TAKATA INFLATORS IN THE FRONT PASSENGER AIRBAG WHICH REALLY CONCERNS ME BECAUSE ITS AFFECTED BY HIGH TEMPERATURES AND HUMIDITY CAUSES DEGRADING OF THE PART. SINCE MY DASH BOARD IS COMPLETELY MELTED TO THE CONSISTENCY OF HOT GLUE, I CAN'T IMAGINE THAT HELPS WITH MY AIRBAG SITUATION EITHER. I HAVE BEEN CONTACTING LEXUS FOR THE PAST 2 YEARS WITH NO LUCK. IF I SHOULD HAVE AN ACCIDENT DUE TO THE DASH GLARE, I WILL EXPECT TO HAVE THE PRODUCTION COMPANY HELD ACCOUNTABLE. ANY HELP YOU CAN OFFER WITH GETTING THIS MESSAGE ACROSS TO ANYONE AT THIS POINT WOULD BE GREATLY APPRECIATED. THANKS.

NHTSA complaint #10885764 — an unverified report by a vehicle owner.

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7/11/16 SEMINOLE, FLORIDA THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. STICKY STUFF GETS ON MY CLOTHES. LEXUS IS A LUXURY CAR AND THIS IS NOT NORMAL. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTS ASAP. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES.

NHTSA complaint #10884174 — an unverified report by a vehicle owner.

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THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTSA ASAP. LEXUS NOTIFIED ME OF THE PROBLEM ALMOST A YEAR AGO, AND WHEN I CALLED THEY TOLD ME IT WOULD TAKE ANOTHER 9 TO 10 MONTHS BEFORE THEY COULD REPLACE THE DASHBOARD AND SIDE DOOR PANELS. SO, IT WOULD BE OVER A 1 OR MORE YEARS SINCE THE ORIGINAL LEXUS NOTICE THAT THEY MAYBE CAN FIX THE PROBLEM. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES

NHTSA complaint #10881576 — an unverified report by a vehicle owner.

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THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTSA ASAP. LEXUS NOTIFIED ME OF THE PROBLEM ALMOST A YEAR AGO, AND WHEN I CALLED THEY TOLD ME IT WOULD TAKE ANOTHER 9 -12 MONTHS BEFORE THEY COULD REPLACE THE DASHBOARD AND SIDE DOOR PANELS. SO, IT WOULD BE 11/2 YEARS SINCE THE ORIGINAL LEXUS NOTICE THAT THEY MAYBE CAN FIX THE PROBLEM. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES.

NHTSA complaint #10823979 — an unverified report by a vehicle owner.

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I STARTED NOTICING THAT MY DASHBOARD AND ALL FOUR DOOR PANELS ARE MELTING AND ITS VERY STICKY. WHILE DRIVING THE GLARE GETS REALLY BAD REFLECTING ONTO THE WINDSHIELD THAT ITS HARD TO SEE. I CAN'T LEAN MY ARM ON MY DOOR BECAUSE ITS REALLY STICKY AND IT LEAVES A FILM ON MY ARM. MY DASHBOARD IS ALSO CRACKING DUE TO THIS MELTING. I HAVE NOT NOTICED A RECALL ON IT BUT I HAVE SPOKE TO OTHERS THAT THIS IS HAPPENING TO AND ALSO SEEING THE SAME ONLINE WITH OTHER LEXUS/TOYOTA OWNERS.

NHTSA complaint #10713684 — an unverified report by a vehicle owner.

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THE VEHICLE DASHBOARD AND DOORS MATERIALS ARE MELTED/STICKY/GLOSSY, CANNOT BE TOUCHED OR EVEN CLEAN, MY MAIN CONCERN IS THE AIRBAG.

NHTSA complaint #10693211 — an unverified report by a vehicle owner.

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I HAVE COMPLAINED TO THE LEXUS DEALERSHIP AS WELL AS SONIC ABOUT THIS DASHBOARD. MY WARRANTY WAS VALID MY FIRST SEVERAL COMPLAINTS, PICTURES WERE TAKEN BY A LEXUS REP AND SENT TO CORPORATE. AT THAT TIME CORPORATE DENIED COMPLAINT I PERSONALLY CALLED AND A REP TOLD ME THAT THEY HAVE RECEIVED CALLS IN REGARDS TO MELTING STICKY DASHBOARD AND THEY HAVING THIS PROBLEM WITH PEOPLE THAT LIVE IN HOT HUMID CLIMATE. I WAS IN DISBELIEF THAT THE REP TOLD THAT TO ME. I ASKED THE REP WHO MAKES A CAR BASED ON CLIMATE WEATHER I LIVE IN ALABAMA AND IN THE SUMMER WITH THE SUN BEAMING ON DASHBOARD CAN POSSIBLY CAUSE A CAR ACCIDENT. SAFETY SAFETY HAS BEEN MY MAIN CONCERN THIS IS DANGEROUS. THEY CALLED ME AND SAID THEY WORKED PAY 20% THEN A COUPLE DAYS LATER SAID 20% ONLY TOWARDS PARTS.

NHTSA complaint #10680738 — an unverified report by a vehicle owner.

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THE DASHBOARD IS MELTING AND WHEN THE SUN SHINES IT REFLECTS ON THE WINDSHIELD COMPROMISING MY VISIBILITY CAUSING ME TO ALMOST GET INTO A CAR ACCIDENT. THE DOOR PANELS ARE ALSO MELTING. I CANNOT CONTINUE TO DRIVE IN DANGER. I HAVE ATTEMPTED TO GET RESOLUTION FROM LEXUS BUT HAVE NOT BEEN SUCCESSFUL FOR YEARS. THIS ISSUE WITH THE DASHBOARD IS DANGEROUS. I HAVE BEEN WAITING FOR TOO LONG FOR LEXUS TO HELP ME OUT BUT WITH NO SUCCESS.

NHTSA complaint #10679048 — an unverified report by a vehicle owner.

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OVER A FEW YEARS THE DASHBOARD OF MY CAR HAD DRASTICALLY BECOME STICKY AND SHINY. ANYTIME THE CAR IS VALETED OR REQUIRED TO SHOW A TEMPORARY PARKING TAG THE PAPER STICKS OR ANYTHING THAT TOUCHES IT STICKS. ALSO, WHILE DRIVING IT CREATES A TERRIBLE GLARE ON THE WINDSHIELD, CAUSING IT HARD TO SEE OUT THE WINDOW.

NHTSA complaint #10670855 — an unverified report by a vehicle owner.

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THE DASHBOARD IS MELTING IN THE AREA TOWARD THE FRONT, CLOSEST TO THE WINDSHIELD GLASS. THIS SEEMS TO BE AS A RESULT OF THE DASH MATERIAL REACTING TO HEAT. IN THE AREAS WHERE THIS OCCURS, THE SURFACE OF THE DASH IS VERY SHINY AND STICKY, AND THERE IS CONSIDERABLE GLARE FROM THE DASH WHEN DRIVING IN FULL SUNLIGHT. IN ADDITION, THERE ARE NOXIOUS FUMES EMITTED FROM THE DASH. THIS IS ESPECIALLY NOTICEABLE AFTER THE CAR HAS HEATED UP AFTER BEING PARKED IN THE SUN.

NHTSA complaint #10654299 — an unverified report by a vehicle owner.

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THE DASHBOARD AND SIDE DOORS ARE STICKY, SHINY AND MELTING. WHEN GLARE HITS IT IS VERY HARD TO SEE BECAUSE OF THE SUN HITTING THE DASHBOARD. ON THE DOORS PIECES ARE COMING OFF SINCE THE MATERIAL SEEMS VERY SOFT.

NHTSA complaint #10650345 — an unverified report by a vehicle owner.

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MY DASHBOARD AND DOORS HAVE BEEN MELTING INCREASINGLY OVER THE PAST YEAR FROM THE FLORIDA HEAT/HUMIDITY. THE DASHBOARD IS COMING APART AND IS STICKY. MY VISION IS GREATLY IMPACTED BY THE GLARE ON THE WINDOW THAT OCCURS FROM THE STICKY DASHBOARD . I AM HIGHLY FEARFUL OF AN ACCIDENT. MY DOORS ARE SO STICKY THAT MY CLOTHES ARE CONSTANTLY RUINED. I CONTACTED LEXUS AND THEY ONLY OFFERED $500 AS A COURTESY, SINCE I AM OUT OF "WARRANTY". LEXUS QUOTED ME $3300 TO FIX THE PROBLEM. I HAVE SEEN THE NEWS WITH MANY OTHERS WITH SIMILAR PROBLEMS AND NO ASSISTANCE HAS BEEN OFFERED, PLACING MINE AND OTHERS LIVES AT RISK.

NHTSA complaint #10644392 — an unverified report by a vehicle owner.

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ISSUES WITH DASHBOARD MELTING AND BOTH DRIVER AND PASSENGER DOORS.

NHTSA complaint #10641670 — an unverified report by a vehicle owner.

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MATERIAL ON MY DASH APPEARS TO BE STICKY, POSSIBLY DUE TO HOT WEATHER, AND CAN CAUSE A SIGNIFICANT AMOUNT OF LIGHT REFLECTION PRODUCING GLARE ON THE WINDSHIELD. DEPENDING ON THE SUN'S RELATIVE DIRECTION TO THE CAR, IT CAN HINDER VISIBILITY TO WHERE DRIVING DURING THE DAYTIME IS NOT FEASIBLE.

NHTSA complaint #10640934 — an unverified report by a vehicle owner.

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DASH AND DOOR SIDE PANELS MELT AND CAUSE GLARE AND SCRATCH VERY EASILY. 2 YEAR OLD SON CAN EASILY TAKE CHUNKS OUT AND PLACES IN HIS MOUTH.

NHTSA complaint #10639006 — an unverified report by a vehicle owner.