46 of the 171 complaints about the 2007 Lexus IS are about the body and structure — 27% of everything reported for this model year. Half of the failures with a mileage on record happened before 82,500 miles.
46
Complaints
1
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
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Engine is consuming too much oil regularly. I have to fill in a quart every 600 miles or so. Interior panels are melting
NHTSA complaint #11693354 — an unverified report by a vehicle owner.
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My vehicle has a sticky door panel issue that is easily damaged/defected when in contact. Due to the material chosen by the manufacturer, the door panels are easily defected in scratches, sun damage, flaking, etc.. I been in contact with other 2007 Lexus IS 250 owners that have the same complain on their vehicle. I called the dealership and they also confirmed the issue, but they were unable to assist me and recommended me to file a complaint with NHTSA. I simply request to have a recall on my vehicle (VIN) to have my door panels replaced by the manufacturer at no out-of-pocket cost to me. Thank you!
NHTSA complaint #11528803 — an unverified report by a vehicle owner.
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The dashboard melted again, I had the TSB in 2017 to replace the dash. It is now again melted and obstructs your view by shining onto to the front windshield, obstructing the front view of the driver can cause impairment of vision and could lead to collision. The rear view mirror has black corrosion on it making it impossible to see clearly in the rearview and also obstructing your view which could cause an accident due to limited visibility when changing lanes. Sometimes when driving or parking the power steering locks the steering wheel in place intermittently, could not get it to happen at dealer but happened before and is a severe road hazard( Shows P/S in red on dash) dash lights VSC and traction control intermittently light up and go away. Obviously it is a hazard if the steering locks up when driving. Lexus oem alloy wheels chipping, not a hazard but cosmetic and disappointing.
NHTSA complaint #11511235 — an unverified report by a vehicle owner.
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MY DASH AND DOOR COVER ARE MELTING AND PIECE ARE FALLING OFF
NHTSA complaint #11352129 — an unverified report by a vehicle owner.
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HELLO. I HAVE THIS 2007 LEXUS IS250 THAT THE DASHBOARD AND ALL 4 DOOR PANELS ARE TEARING APART, BRAKING, MELTING, BUT WORSE FOR MY SAFETY AND MY WIFE THAT WE BOTH DRIVE THE CAR, AND WE FEEL THAT THE FRONT PASSENGER AIRBAG GOING TO COME APART (NOT SAFE)BECAUSE LOOKS LIKE THE WHOLE PIECE WILL CAME OUT OF THE DASHBOARD. I KNOW LEXUS SAID THAT THEY REPLACE SOME BUT MINE WASN'T CALLED AND THE PROBLEM IS TOTALLY VISIBLE THERE. NEED HELP PLEASE.
NHTSA complaint #11328184 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2007 LEXUS IS. THE CONTACT STATED THAT THE DASHBOARD HAD MELTED AND EXHIBITED CRACKS. THE CONTACT WAS CONCERNED THAT THE FRONT DRIVER AND FRONT PASSENGER SIDE AIR BAGS MAY NOT DEPLOY PROPERLY DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE MECHANIC ADVISED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE DASHBOARD WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 103,000.
NHTSA complaint #11300880 — an unverified report by a vehicle owner.
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I BOUGHT THIS CAR FROM A DEALERSHIP AND I NOTICED THAT THE DASH WAS REALLY STICKY. I ASSUMED THAT THE DEALER HAD PUT A PRODUCT ON THE DASH JUST TO MAKE IT LOOK SHINY. WHILE I WAS DRIVING THE CAR HOME I ALSO NOTICED THAT THE SHINY/STICKY DASH CAUSES A REFLECTION ON THE WINDSHIELD. THIS BRIGHT REFLECTION MAKES IT REALLY HARD FOR ME TO SEE WHILE I'M DRIVING. WHEN I GOT HOME I TRIED CLEANING THE DASH BUT IT MADE NO DIFFERENCE.
NHTSA complaint #11255783 — an unverified report by a vehicle owner.
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I BOUGHT THIS CAR FROM A DEALERSHIP AND I NOTICED THAT THE DASH WAS REALLY STICKY. I ASSUMED THAT THE DEALER HAD PUT A PRODUCT ON THE DASH JUST TO MAKE IT LOOK SHINY. WHILE I WAS DRIVING THE CAR HOME I ALSO NOTICED THAT THE SHINY/STICKY DASH CAUSES A REFLECTION ON THE WINDSHIELD. THIS BRIGHT REFLECTION MAKES IT REALLY HARD FOR ME TO SEE WHILE I'M DRIVING. WHEN I GOT HOME I TRIED CLEANING THE DASH BUT IT MADE NO DIFFERENCE. I CAN'T PUT ANYTHING ON THE DASH WITHOUT HAVING IT GETTING STICKY.
NHTSA complaint #11255743 — an unverified report by a vehicle owner.
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THE DASHBOARD OF MY 2007 LEXUS IS 350 IS MELTING. NOT ONLY IS IT VERY STICKY, IT CAUSES A DANGEROUS GLARE ON SUNNY DAYS DEPENDING ON THE DIRECTION I AM DRIVING. I HAVE TO ADJUST MY BODY TO LEAN TO ONE SIDE OR THE OTHER OR UP AND DOWN TO SEE AROUND THE GLARE. IT IS DANGEROUS WHETHER THE CAR IS IN MOTION OR NOT. THE CLAIM IS DENIED BY INSURANCE SPECIFYING WEAR AND TEAR AND LEXUS PER THERE BEING NO RECALL AND THE PROGRAM THEY TEMPORARILY IMPLEMENTED AROUND 2014 FOR REPLACEMENTS HAS SINCE ENDED AS OF MAY 2017 (SHORTLY BEFORE I NOTICED THE DASH WAS MELTING AND NOT DIRTY). ESTIMATED COST OF REPAIR FROM LEXUS AS OF 9/9/19 IS $1,950. THIS DOESN'T INCLUDE FIXING THE SIDE DOOR HANDLES THAT HAVE DETERIORATED AS WELL. I HAVE VIDEO AS WELL AS THE PICTURES ATTACHED.
NHTSA complaint #11254260 — an unverified report by a vehicle owner.
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TAKATA RECALL. I BOUGHT MY CAR ONLY TWO YEARS AGO AFTER MY FIRST LEXUS LASTED ME UPWARDS OF 350,000 MILES. KEEPING THIS IN MIND I FOUND MY 2007 IS250. I WAS AWARE AFTER BUYING THE CAR (BUT 2 DAYS OUTSIDE OF MY DEALERSHIP WARRANTY *FISHY*) ABOUT THE PASSENGER AIR BAG RECALL. THE DASHBOARD SITUATION IS HARSH. THERE IS A VERY CHEMICAL SMELL COMING FROM MY DASHBOARD, IT FEELS AND PEELS OFF LIKE THE FOAM UNDER IT. IT GETS RIPPED AND TORN TO SHREDS FROM VERY LITTLE FRICTION. I HAVE READ THAT SOME PEOPLE BECAME VERY CONGESTED AND ILL FROM THIS SMELL. IT IS VERY PUNGENT. NOW FOR MY ENGINE, THIS IS A BIG ONE. AS I WAS DRIVING, MY CAR STARTS TO MAKE A LOUD BUT HALLOW CLUNKING NOISE. FOR A LONG TIME I THOUGHT IT WAS MY BRAKES, SO WHEN I GOT THEM CHANGED IT WENT AWAY, FOR A LITTLE. NOW TODAY AS I WAS DRIVING MY CAR (WHICH IS AN AUTOMATIC) COMPLETELY STALLED IN HEAD ON TRAFFIC. LUCKY ME, IVE DRIVEN MANY MANUAL CARS SO I KNEW WHAT TO DO. WHEN I TURNED MY CAR BACK ON, IT HELD IDLE AT 4000 RPM. WHILE GOING 20 MPH IT HOLDS AT 5-6000 RPM. AS WELL AS MY MILES PER GALLON/TANK DROP DRAMATICALLY. WHILE THE CAR IS IN IDLE IN MY DRIVEWAY, IT SHAKES LIKE A FREEZING BABY THROWING A TEMPER TANTRUM.
NHTSA complaint #11217382 — an unverified report by a vehicle owner.
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VEHICLE DASHBOARD IS MELTED ON DRIVER SIDE, CAUSING A GLARE ONTO THE WINDSHIELD AND CANNOT SEE WHILE DRIVING.
NHTSA complaint #11174830 — an unverified report by a vehicle owner.
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THE DASHBOARD IS CRACKED, MELTED, AND STICKY. I HAD TO COVER IT UP WITH A NEW MATERIAL FOR COSMETIC REASON. ALSO, VALUE OF THE CAR DECREASED BY $1000 DOLLARS FOR THE DAMAGE. SECOND, THERE IS A LOT OF CREAKING IN THE CAR. THIRD, THE ALTERNATOR DIED AT 120,00 MILES.
NHTSA complaint #10930096 — an unverified report by a vehicle owner.
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THE INTERIOR DASHBOARD BECOMES STICKY AND HAS FORMED SPOTS OF SMOOTH AREAS THAT DANGEROUSLY REFLECT SUNLIGHT INTO THE DRIVER'S EYES. THE DASHBOARD HAS STARTED TO PIT AND CRACK LEAVING PIECES OF MELTED DASH ON THE INTERIOR OF THE CAR. THE DOOR PANELS SEEM TO BE MADE OF THE SAME MATERIAL AS THE DASH, AS THEY TOO ARE PITTING AND CRACKING.
NHTSA complaint #10908825 — an unverified report by a vehicle owner.
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MELTING DASHBOARD REFLECT SUNLIGHT ON WINDSHIELD WHICH IS BLINDING AT TIMES. ALSO MELTING DOORS STAIN AND RUIN CLOTHES. VSC SENSORS ALSO STAY ON EVEN AFTER DEALERSHIP "REPAIR" THEY RECOMMEND REPLACING TRANSMISSION @$5K BUT NO GUARANTEE PROBLEM WILL BE SOLVED.
NHTSA complaint #10825227 — an unverified report by a vehicle owner.
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MY 2007 LEXUS IS250 HAS A STICKY MELTING DASHBOARD AND STICKY DOOR THAT ARE A NUISANCE AND AFFECT MY DRIVING. THIS IS NOT SAFE AND LEXUS USED A HORRIBLE MATERIAL FOR IT.
NHTSA complaint #10690996 — an unverified report by a vehicle owner.
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MY 2007 LEXUS IS250 HAS ISSUES WITH THE WINDSHIELD MOLDING. THE LEFT AND RIGHT SIDE ARE CHIPPING AWAY AND CRACKING ON THE LEFT AND RIGHT SIDE. IT SEEMS LIKE IT IS DUE TO THE SUN AND THE PART DOES NOT WITHSTAND HEAT CAUSING IT TO DRY WHERE IT BECOMES BRITTLE. THIS CAN BE A SAFETY ISSUE AND NEEDS TO BE RESOLVED.
NHTSA complaint #10691096 — an unverified report by a vehicle owner.
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DASHBOARD HAS MELTED WITH A LIQUID APPEARANCE. WHEN THE SUN IS HIGH IN THE SKY, A REFLECTION CAUSES A SEVERE GLARE ON THE WINDSHIELD. OFTEN IT IS NECESSARY TO MOVE MY HEAD OVER AROUND THE GLARE TO SEE WHATS DIRECTLY IN FRONT. THE DEALER SO FAR HAS JUST STATED WE SHOULD GET THE DASH REPLACED AT OUR EXPENSE, BUT THIS DOES NOT SEEM LIKE SOMETHING THAT SHOULD HAVE TO BE REPLACED ON A LUXURY CAR AFTER ONLY 5 OR 6 YEARS. WE MAY BE FORCED TO DO THIS TO KEEP THE CAR SAFE. WE HAVE HEARD THERE ARE SOME CLASS ACTION LAWSUITS STARTING IN SOME STATES. WE MAY BE INTERESTED IN PARTICIPATING IN ONE OF THESE TO GET THE DASH REPLACED.
NHTSA complaint #10671642 — an unverified report by a vehicle owner.
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THE PRESENT IS TO EXPRESS MY CONCERN IN REGARDS TO HOW THE INTERIOR OF MY LEXUS IS250 HAS MELTED AND DETERIORATED. THE DASH BOARD IS COMPLETELY SHINY WHICH CAUSES A BRIGHT REFLECTION IN MY WINDSHIELD WHILE DRIVING. ALONG WITH THE GLARE IN THE WINDSHIELD, THE MELTING PLASTIC COULD TAMPER WITH THE FUNCTIONING OF MY AIRBAGS AND MAY EVEN BE RELEASING HARMFUL CHEMICALS. AFTER READING AND RESEARCHING ABOUT THE MATTER I WAS DIRECTED TO SAFERCAR.GOV TO VOICE MY CONCERNS AND JOIN THE THOUSAND OF LEXUS OWNERS DEALING WITH THIS HORRIBLE SITUATION.
NHTSA complaint #10668248 — an unverified report by a vehicle owner.
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DASHBOARD MELTING AND DOORS AFFECTED TOO.
NHTSA complaint #10644409 — an unverified report by a vehicle owner.
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THE DASHBOARD PANEL HAS DETERIORATED TO THE POINT THAT IT IS SOFT, TACKY, AND A SIGNIFICANT GLARE IS REFLECTED ONTO THE WINDSHIELD REDUCING A DRIVER'S VISIBILITY. THE DETERIORATION CONTINUES TO WORSEN SPREADING THROUGHOUT THE DASHBOARD WHERE THE PASSENGER AIRBAG IS ENCLOSED.
NHTSA complaint #10638917 — an unverified report by a vehicle owner.
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I HAVE A STICKY DASHBOARD WITH ALL FOUR OF DOORS ARE CRACKING,SOFT AND STICKY, UPON TOUCHING THE STICKY SOFT DASH RUBS OFF ONTO YOUR HANDS AND CLOTHES, THERE'S A GLARE THAT REFLECTS UNTO YOU EYES WHEN THE SUN SHINES UPON SITTING AND/OR DRIVING WHICH CAUSES A SEVERE VISION IMPAIRMENT WHICH CAN AND WILL CAUSE AN ACCIDENT EVENTUALLY.
NHTSA complaint #10638746 — an unverified report by a vehicle owner.
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THE FRONT DASHBOARD OF MY 2007 LEXUS IS350 HAS MELTED INTO A HIGHLY REFLECTIVE, STICKY SUBSTANCE THAT SIGNIFICANTLY HINDERS VISIBILITY OUT THE FRONT OF THE AUTOMOBILE UNDER CERTAIN LIGHTING CONDITIONS. I HAVE NOT HAD AN INCIDENT YET BUT AM VERY CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR.
NHTSA complaint #10637822 — an unverified report by a vehicle owner.
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THE DASHBOARD SEEMS TO BE MELTING AND IS STICKY AND SHINY. IT CREATES A BLIND SPOT WHEN THE SUN HITS IT JUST RIGHT. I CONTACTED MY LEXUS DEALER IN AUSTIN AND THEY SAY CAR IS OUT OF WARRANTY SO THEY WANT US TO PAY TO FIX IT. I DON'T THINK A DASHBOARD SHOULD BE MELTING AND TURNING GLOSSY. THIS SHOULD BE CONSIDERED A DEFECT THAT POSES A SAFETY ISSUE.
NHTSA complaint #10633471 — an unverified report by a vehicle owner.
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THE DASH BOARD AND DOOR PANEL ARE DISINTEGRATING . THEY ARE STICKY AND WHEN TOUCHED IT GETS INDENTED OR THE PIECES JUST COME OFF...
NHTSA complaint #10629677 — an unverified report by a vehicle owner.
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MY DASH HAS BEEN MELTING FOR A LONG TIME NOW, IT FIRST STARTED LIGHTLY THEN WOULD DRY UP BUT THE LAST TWO SUMMERS IT HAS GOTTEN MUCH WORSE. YOU CAN NOT SEE OUT THE WINDSHIELD DRIVING IN SUNLIGHT OR WHEN LIGHTS APPROACH AT NIGHT, GLARE FROM THE SHINE ON DASH PAD REFLECTS UP ON WINDSHIELD CREATING LARGE REFLECTIVE AREA. I HAVE TAKEN SEVERAL IMAGES RECENTLY THAT SHOW THE CLEARLY DEFECTIVE DANGEROUS CONDITIONS THIS CAUSES & IN THE IMAGES ALTHOUGH VERY CLEAR THAT IT BLOCKS SIGHT... YOU CAN NOT TELL THE SEVERITY THAT IS ACTUALLY PRESENT WHEN TRAVELING AND IT FLASHES ACROSS CERTAIN ANGLES & SOMETHING PULLS OUT IN FRONT OF MY CAR I AM TOTALLY BLINDED COUPLE SECONDS. ENOUGH TIME USUALLY HAVE HIT BRAKES OR SWERVE BECAUSE CAN NOT SEE AT ALL OR IF ABOUT TOO HIT ANYTHING OR NOT, LUCKILY SO FAR NOTHING HAS HAPPENED BUT IF SOMEONE NOT USED TOO THIS CONDITION DROVE MY CAR THEY WOULD CERTAINLY HAVE AN ACCIDENT NO QUESTION. I HAVE LOANED THE CAR TOO FRIENDS AND BROUGHT BACK INSTANTLY BECAUSE AFRAID TOO DRIVE LIKE THIS.
NHTSA complaint #10629444 — an unverified report by a vehicle owner.
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MY 2007 LEXUS IS250 DASHBOARD HAS STICKY/MELTING ISSUE. WHILE DRIVING DURING SUMMER HOT DAY IN TEXAS, THE MELTING DASHBOARD GENERATES LIGHT REFLECTION ON WINDSHIELD MAKES ME DIFFICULT TO SEE THE FRONT OBJECTS. IT ALSO MAKES ME FEEL UNSAFE BECAUSE AIRBAGS JUST UNDER IT. NOT SURE AIRBAGS GET DEPLOYED IN THE RIGHT TIME OR NOT IF AN ACCIDENT HAPPENS. LEXUS SHOULD RECALL DASHBOARDS.
NHTSA complaint #10628390 — an unverified report by a vehicle owner.
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THE DASHBOARD IS MELTING AND CAUSING A HUGE GLARE ON THE WINDSHIELD MAKING IT HARD TO DRIVE. ALSO THE MATERIAL ON THE DOOR PANEL IS LIKE CLAY. YOUR NAILS DIG IN.
NHTSA complaint #10628615 — an unverified report by a vehicle owner.
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DASHBOARD IS EXTREMELY STICKY AS IF MELTED AND CAUSES AN AWFUL GLARE ON THE WINDSHIELD DURING NIGHT AND DAY HOURS. LEXUS SAID THIS WAS A VANITY ISSUE AND WOULD NOT WARRANTY IT OUT. I DO NOT HAVE THE MONEY TO REPLACE THE DASHBOARD. ALSO THE HANDLES ON THE DOORS WHERE THE SAME MATERIALS IS, VERY SOFT AND ABLE TO BE MANIPULATED WHICH DOES NOT AFFECT DRIVING BUT IT IS AN ISSUE.
NHTSA complaint #10622177 — an unverified report by a vehicle owner.
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THE DASHBOARD IN MY LEXUS IS250 APPEARS TO BE MELTING. THE DASHBOARD BECOMES EXTREMELY STICKY WHEN THE VEHICLE IS IN THE SUNLIGHT. AS A RESULT OF THE INFERIOR QUALITY, A SHINE IS BEGINNING TO APPEAR ON THE DASHBOARD WHICH REFLECTS ON TO THE WINDSHIELD WHEN IN THE SUN. THE REFLECTION IN THE WINDSHIELD MAKES IT DIFFICULT TO SEE WHEN DRIVING AND IS GETTING INCREASINGLY WORSE AS TIME PASSES.
NHTSA complaint #10618922 — an unverified report by a vehicle owner.
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DASHBOARD ON THIS VEHICLE IS SLOWLY MELTING OFF CAUSING A HAZARDOUS GLARE WHEN DRIVING. THE GLARE INTERFERES WITH VISION WHILE DRIVING. WITH THE DASHBOARD MELTING I AM NOW QUESTIONING WHETHER THE AIR BAGS ARE IN FULL FUNCTION OR IF THEY ARE FAULTY. THE DOOR PANELS ARE STAINING CLOTHING AND HANDBAGS AS WELL. LEXUS HAS SAID THIS HAS BEEN REPORTED MANY TIMES AND THEY ARE AWARE BUT THEY ARE UNABLE TO ASSIST WITH THIS ISSUE. DRIVING THIS CAR DURING DAYLIGHT IS BECOMING DANGEROUS.
NHTSA complaint #10617998 — an unverified report by a vehicle owner.