53 of the 474 complaints filed about the Lexus RX Hybrid are about the throttle and cruise control — 11% of everything owners reported. The worst model year for it is 2008.
53
Complaints
11%
Share of all complaints
35
Crashes
0
Fires
VEHICLE SPEED CONTROL
ABS, BRAKE, TRACTION CONTROL & YIELD LIGHTS ARE ON AND BEEPING SOUND. ALSO BRAKE PEDAL IS HARD!!!!!
NHTSA complaint #11696697 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2020 LEXUS RX 450H. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE IN A PARKING LOT, DEPRESSING THE BRAKE PEDAL THE VEHICLE MOVED FORWARD INDEPENDENTLY. THE CONTACT STATED THAT SHE PANICKED AND CRASHED INTO A RESTAURANT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO LEXUS OF WOODLAND HILLS (21701 VENTURA BLVD, WOODLAND HILLS, CA 91364), WHERE A DIAGNOSTIC TESTING WAS NOT COMPLETED DUE TO THE FEES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INSURANCE INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TESTING WAS COMPLETED OF THE ACCIDENT DAMAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT AN INSPECTOR WILL BE SENT OUT. THE CONTACT STATED RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT PER THE EVENT DATA RECORDER THAT THE BRAKE PEDAL WAS BEING DEPRESSED DURING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 240. *LN
NHTSA complaint #11318490 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 LEXUS RX450H. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHICH CAUSED THE VEHICLE TO CRASH INTO A WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS STILL WAITING TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. PIIR = Y.
NHTSA complaint #11241031 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
UPON ENTERING MY GARAGE, THE CAR SURGED FORWARD WHEN I SLIGHTLY APPLIED A LITTLE PRESSURE TO THE GAS PEDAL. I TURNED THE WHEEL TO AVOID A STRAIGHT ON COLLISION, BUT STILL SUSTAINED MUCH DAMAGE TO BOTH CAR AND HOME. THIS WAS NOT THE FIRST TIME IT SURGED, BUT WAS CERTAINLY THE MOST SEVERE SINCE THERE WAS NOWHERE TO GO. THE SURGE OCCURRED AFTER APPLYING PRESSURE TO THE GAS PEDAL AFTER A STOP IN FRONT OF THE GARAGE TO OPEN THE DOOR. IN THE PAST, THE SURGE HAS ALWAYS OCCURRED (WHEN IT DOES HAPPEN) AFTER A STOP IN TRYING TO PROCEED FORWARD. THE CAR WOULD 'JUMP'. NO AIRBAG DEPLOYED.
NHTSA complaint #11022640 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
BRAKE ACTUATOR OVERWORKING,BRAKES CHIRP WHEN PEDAL COMPRESSES,ALL DASH WARNING LIGHT ON. "CHECK VSC SYSTEM" - ABS,BRAKE,TRACTION CONTROL,RED CAUTION LIGHT. REGENERATIVE BRAKING NOT WORKING.
NHTSA complaint #11019474 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LEXUS RX400H. WHILE PARKING THE VEHICLE AT APPROXIMATELY 2 MPH, IT ACCELERATED ON ITS OWN WITHOUT WARNING. THE FRONT DRIVER SIDE OF THE VEHICLE CRASHED INTO A CONCRETE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10915359 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
IT WAS FRIDAY MORNING ABOUT 10AM. I HAD A PULLED SLOWLY INTO QUEST DIAGNOSTIC LABORATORY PARKING SPACE. I HAD MY FOOT ON THE BRAKE. I WAS STOPPED I WAS PUTTING THE CAR INTO THE PARK POSITION WHEN THE CAR SUDDENLY ACCELERATED FORWARD AT THE HIGH RATE OF SPEED. THE CAR WENT OVER THE CEMENT BLOCK AND PAVEMENT AND THRU THE DOUBLE DOORS AND INSIDE THE BUILDING FINALLY STOPPING WHEN I HIT THE RECEPTIONIST COUNTER.
NHTSA complaint #10840420 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
A FEW YEARS AGO THERE WERE 2 EPISODES OF SPONTANEOUS ACCELERATION WHILE TRAVELING ABOUT 35 MPH ON A STRAIGHT ROAD WITHOUT CRUISE CONTROL AND WITHOUT ANY FOOT ON THE GAS PEDAL. THIS STOPPED WHEN BRAKE PEDAL WAS DEPRESSED. NO SIMILAR PROBLEM SINCE THEN UNTIL 4-6 WEEKS AGO WHEN 4 EXACTLY SIMILAR EPISODES OCCURRED, THE LATEST HAPPENING TODAY. THANKFULLY THERE WAS NO CAR IN FRONT OF MY WIFE OR THERE WOULD HAVE BEEN A BAD CRASH. LEXUS OF SEATTLE DEALERSHIP NOTIFIED ABOUT 2 WEEKS AGO DURING ROUTINE SERVICE VISIT, AND AGAIN TODAY. MY WIFE IS TAKING IT BACK AGAIN TOMORROW, BUT SINCE THE PROBLEM IS INTERMITTENT THEY ONCE AGAIN LIKELY WILL NOT BE ABLE TO REPEAT THE EVENT OR TO SOLVE IT. HELP!!!
NHTSA complaint #10825495 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO BACK INTO A PARKING SPACE, ACCELERATOR STUCK IN DOWN POSITION, BRAKES LOCKED UP, ENGINE ACCELERATED TO VERY FAST RATE, STEERING WOULD NOT RESPOND RESULTING IN MY CAR SLAMMING INTO FRONT END OF CAR PARKED BEHIND ME AT A HIGH RATE OF SPEED. MY CAR THEN ACCELERATED FORWARD CONTINUING AT A VERY HIGH RATE OF SPEED ACROSS PARKING LOT AND HITTING ANOTHER CAR BROADSIDE WHICH FINALLY STOPPED MY CAR. MY CAR WAS A TOTAL LOSS AS DEEMED BY MY INSURANCE COMPANY.
NHTSA complaint #10825201 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I HAVE NOTICED THIS ISSUE A COUPLE OF TIMES OVER THE 7 YEARS I HAVE HAD THE CAR (SINCE IT WAS NEW), MOST RECENTLY YESTERDAY: WHEN I AM TRAVELING AT MEDIUM SPEEDS, SAY 30-45 MPH, AND I HIT A BUMP IT FEELS LIKE I GET A LITTLE "PUSH IN THE BUTT". SORT OF LIKE A FORWARD SKID. SO THEN I APPLY THE BRAKES A BIT. DON'T KNOW HOW ELSE TO DESCRIBE THIS. MY HUSBAND SAYS THAT HE CAN'T FEEL IT WHEN HE IS A PASSENGER.
NHTSA complaint #10788154 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO TREES AND BUSHES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10749750 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LEXUS RX400H. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY EXPERIENCED AN UNINTENDED ACCELERATION AND CRASHED INTO A TREE. THE CONTACT MENTIONED THAT THE DRIVER WAS DEPRESSING THE BRAKE PEDAL WHEN THE VEHICLE SUDDENLY ACCELERATED UP TO 16 MPH. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 04/14/15*LJ UPDATED 6/29/2015
NHTSA complaint #10668650 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LEXUS RX400H. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO A ROCK WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10661091 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LEXUS RX400H. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 20 MPH ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE JERKED FORWARD AND ACCELERATED WITHOUT ANY WARNING. THE CONTACT HAD TO ENGAGE THE BRAKES IN ORDER TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 01/20/15*LJ THE VEHICLE CRASHED INTO A FENCE. DAMAGING THE FENCE AND THE FRONT DRIVER'S SIDE OF THE VEHICLE. UPDATED 06/9/2015
NHTSA complaint #10660438 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
CAR WAS BEING PULLED INTO SPACE IN RESTAURANT PARKING LOT -- SPACE WAS ON GRASS UP A SLIGHT INCLINE (APPROXIMATELY 12 INCHES) -- AS CAR WAS MOVING UP THE INCLINE A SMALL BUMP WAS FELT UNDER THE CAR AND THE CAR SUDDENLY ACCELERATED AND CONTINUED TO ACCELERATE -- BRAKES WERE APPLIED IMMEDIATELY BUT WERE UNABLE TO STOP THE CAR -- THE CAR SWERVED AND HIT A TREE APPROXIMATELY 20 FEET FROM THE PARKING SPOT -- BELIEVE THE "BUMP" FELT UNDER THE CAR CAUSED THE SUDDEN ACCELERATION -- ABOVE ACCOUNT CAN BE VERIFIED BY THE OTHER PERSON IN THE CAR WHO HAD THE SAME DESCRIPTION OF EVENTS.
NHTSA complaint #10641292 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I WAS IN A PARKING LOT OF MY BUSINESS ENTERING A PARKING SPACE. AS I WAS TRYING TO STOP I TOOK MY FOOT OFF THE GAS AND I APPLIED THE BRAKE, BUT THE CAR ALL OF A SUDDEN LEAPT FORWARD AND HIT A WOODEN POST DIRECTLY IN FRONT OF ME, UP ON A WALKWAY. IN ORDER TO STOP I PUT THE SHIFT INTO REVERSE WHILE CONTINUING TO APPLY THE BRAKES.
NHTSA complaint #10638087 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE SLOWLY PULLING INTO A PARKING SPACE IN A PARKING STRUCTURE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO THE CEMENT BLOCK WALL IN FRONT OF ME. SINCE THE DISTANCE FROM HALF-WAY INTO THE PARKING SPACE TO THE WALL WAS SMALL (PROBABLY THREE TO FOUR FEET), I HAD NO TIME TO SLAM ON THE BRAKES BEFORE IMPACT. THE CAR WAS TOWED TO A LEXUS DEALER. I WAS IMMEDIATELY REFERRED TO THEIR LEGAL DEPARTMENT WHO HANDLED ALL TRANSACTIONS AFTER THAT. AN INDEPENDENT EVALUATOR INSPECTED THE CAR, RETRIEVED THE CRASH DATA RETRIEVAL RECORDER AND ISSUED A REPORT. THE CDR INDICATED THAT THE ACCELERATOR AND THE BRAKES WERE NOT PUSHED UNTIL AFTER THE CRASH, AND THAT THE SPEED IN THE FEW SECONDS BEFORE THE CRASH WENT FROM 3.7 TO 60.9 MPH. LEXUS REFUSED TO ADMIT THERE WAS A PROBLEM, STATING ONLY THAT THE BRAKES, ACCELERATOR AND FLOOR MATS SEEMED TO BE IN GOOD WORKING ORDER. I REFUSED TO DRIVE THE CAR AGAIN OR HAVE ONLY THE BODY FIXED AND SOLD TO AN UNSUSPECTING THIRD PARTY. IT WAS EVENTUALLY DECLARED A TOTAL LOSS BY OUR INSURANCE COMPANY. THERE WAS NO HELP OR ADMISSION OF A PROBLEM FROM LEXUS, EXCEPT TO TRY TO CHARGE US FOR CAR STORAGE AT THE DEALERSHIP DURING THE PROCESS.
NHTSA complaint #10596551 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I WAS PULLING INTO A DRIVEWAY AFTER I FULLY STOPPED MY CAR ( I WAS WAITING FOR ANOTHER CAR TO PULL OUT OF DRIVEWAY FIRST). WHEN I BRAKED TO STOP MY CAR IT DID NOT RESPOND INITIALLY. I COULD NOT STOP IT FAST ENOUGH TO AVOID COLLISION W A PARKED CAR IN DRIVEWAY. THIS WAS SO STRANGE BECAUSE I WAS MOVING MY CAR VERY SLOWLY. I THEN PUT IT IN REVERSE TO BACK UP A COUPLE FEET SO I COULD ASSESS DAMAGE TO CARS. WHEN I DID THIS AND PRESSED THE ACCELERATOR MY CAR ACCELERATED OUT OF CONTROL INTO STREET. ONCE AGAIN THE BRAKING WAS INSUFFICIENT TO STOP MY CAR AS DESIRED. NORMALLY THE BRAKES STOP THIS CAR ON A DIME (NOT REALLY ON A DIME, BUT NORMALLY THE BRAKES ARE EXCELLENT). THE LATER ACCELERATION WAS WITNESSED BY THE OWNER OF THE NOW REAR-ENDED CAR IN DRIVEWAY. NO DAMAGE TO MY CAR OTHER THAN TO MY LICENSE PLATE. NO ONE WAS INJURED. THERE WAS DAMAGE TO THE PARKED CAR IN DRIVEWAY. THE DAMAGED CAR WAS AN OLDER CAR, A 1970-SOMETHING BMW, SO IT DIDN'T HAVE THE COOL NEW BUMPERS THAT CAN ABSORB A LOW SPEED IMPACT. VERY SCARY IN SPITE OF THE RELATIVELY THE LOW SPEEDS AND SHORT DISTANCE & DURATION OF EVENT, THIS ISSUE COULD HURT SOMEONE.
NHTSA complaint #10585404 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
VSC SYSTEM WARNING LIGHT CAME ON. PARKED THE CAR AS IT SHUT OFF. CAR WON'T START. WARNING LIGHT SAYS CHECK HYBRID SYSTEM. WHEN TRYING TO START CAR WILL SAY PUT CAR ON PARK BEFORE STARTING. SAME PROBLEM AS SEEN IN RECALLS FOR 2006 LEXUS HYBRIDS.
NHTSA complaint #10575753 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 LEXUS RX400H. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE WITH THE BRAKES BEING DEPRESSED, THE VEHICLE SURGED FORWARD, ACCELERATED, JUMPED A CURB AND CRASHED INTO A BUILDING. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THERE WERE NO REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
NHTSA complaint #10522793 — an unverified report by a vehicle owner.