The contact owns a 2008 Lexus RX400H. The contact stated while driving approximately 75 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact was able to restart the vehicle and the check engine and the Hybrid system maintenance warning lights illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer and where the vehicle was being serviced. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 89,320.
NHTSA complaint #11455880 — an unverified report by a vehicle owner.
The contact owns a 2019 Lexus RX450H. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact pulled over and had the vehicle towed to a local dealer. The vehicle was diagnosed with needing a fuel pump replaced. The vehicle was repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 32,000.
NHTSA complaint #11429906 — an unverified report by a vehicle owner.
THE OIL COOLER PIPE BROKE ON MY 2011 LEXUS RX450H STARVING THE ENGINE OF OIL AS I WAS DRIVING HOME FROM WORK. THE PART IS CURRENTLY UNDER WARRANTY ENHANCEMENT BY LEXUS AND IS A KNOWN PROBLEM ON MY MODEL YEAR OF VEHICLE. THE MALFUNCTION IS PARTICULARLY INSIDIOUS AS OIL ONLY LEAKS WHEN THE ENGINE IS RUNNING, HOWEVER WITH A HYBRID WHEN THE VEHICLE STOPS THE ENGINE STOPS AND SO DOES THE LEAK AT LEAST UNTIL YOU HAVE REACHED A HIGH ENOUGH SPEED FOR THE ENGINE TO KICK BACK ON AGAIN. IN MY SITUATION I RECEIVED NO CHECK ENGINE LIGHTS, OIL LIGHTS OR ANY OTHER INDICATION OTHER THEN SUDDENLY IT FELT LIKE MY ENGINE WAS RUNNING A LITTLE ROUGH. I IMMEDIATELY PULLED OVER (I WAS JUST ON A CITY STREET) AND FOUND THE BACK OF THE VEHICLE WAS COVERED IN OIL. I HAD THE VEHICLE TOWED TO THE LOCAL LEXUS DEALERSHIP WHO IDENTIFIED THE ISSUE AS THE OIL COOLER PIPE AND LEXUS CORPORATE PAID FOR THE REPAIR UNDER THEIR WARRANTY ENHANCEMENT. WHEN I PICKED THE VEHICLE UP FROM LEXUS OF ALBUQUERQUE I DIDN'T EVEN MAKE IT TWO MILES AWAY FROM THE DEALERSHIP BEFORE I STARTED GETTING ALL KINDS OF LIGHTS FLASHING ON MY DASH AND THE ONLY POWER I HAD TO MOVE THE VEHICLE WAS THE ELECTRIC HYBRID DRIVE. THE VEHICLE WAS TOWED BACK TO LEXUS WHICH INFORMED ME A FEW DAYS LATER THAT THE ENGINE HAD SEIZED. I OPENED A NEW CASE WITH LEXUS CORPORATE CONCERNING THE ENGINE ISSUES SINCE MY ENGINE FAILURE WAS A RESULT OF THE WARRANTIED PART FAILING. LEXUS'S ULTIMATE ANSWER WAS SORRY, BUT WE ARE UNWILLING TO HELP YOU AS WELL AS THE ANSWER FROM THE DEALERSHIP. IM THE ORIGINAL OWNER OF THE VEHICLE AND IT HAS ONLY EVER BEEN SERVICED AT LEXUS DEALERSHIPS, AND NOT ONCE DID A SERVICE ADVISOR/MANAGER INFORM ME THAT THIS PART WAS A POTENTIAL PROBLEM. FOR SUCH AN INTEGRAL PART THAT WAS POORLY MANUFACTURED AND CAN CAUSE SUCH EXPENSIVE AND CATASTROPHIC DAMAGE THE OIL COOLER PIPE NEEDS TO BE RECALLED.
NHTSA complaint #11353208 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 LEXUS RX450H. THE CONTACT STATED THAT THE ENGINE FAILED. WHILE HER HUSBAND WAS DRIVING, THERE WAS BLACK SMOKE COMING OUT FROM THE EXHAUST PIPE. THE DRIVER COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO LEXUS OF ALBUQUERQUE, 4821 PAN AMERICAN FWY, , ALBUQUERQUE, NM 87109, AND WAS DIAGNOSED THAT THE OIL COOLER PIPE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AFTER THE REPAIR THE ENGINE SEIZED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER BUT WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER CLOSED THE CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *DT CONSUMER STATED OIL LEAKS WHEN ENGINE IS RUNNING. ALSO, CONSUMER HAD NO CHECK ENGINE INDICATOR OR OIL LIGHTS DURING THE INITIAL FAILURE.
NHTSA complaint #11350701 — an unverified report by a vehicle owner.
HAD AN ISSUE WHILE DRIVING THE 2018 RX450H ON MAY 4TH WHERE THE CAR LIGHTS CAME ON....ENGINE LIGHT, AWD, ABS, ETC AND THE CAR STALLED COMPLETELY. HAD TOWED TO DEALERSHIP AND THEY STATED THAT IT WAS 'FIXED'. 4 WEEKS LATER WHILE TRAVELING AT 70+ MPH ON MAJOR INTERSTATE, CAR STALLED AGAIN THE SAME WAY....LIGHTS ON, ETC.. WAS LUCKILY IN THE RIGHT LANE OF 4 WIDE TRAFFIC AS CAR WENT TO A STOP QUICKLY. WAS STRANDED IN A HEAVY TRAFFIC LANE, CAR WOULD NOT SHIFT INTO NEUTRAL TO PUSH OUT OF TRAFFIC. WAS 2 HOURS FROM HOME, HAD ANOTHER LEXUS DEALERSHIP TOW THE CAR AND THEY CAME BACK WITHIN A FEW HOURS AND SAID IT WAS THE FUEL PUMP. I WAS NOT AWARE OF THE RECALL TILL THEN AND THIS 18' 450H WAS NOT ON THE CURRENT LIST WHICH ONLY PROVES THAT THIS ISSUE IS SYSTEMIC. FORTUNATELY, NO ONE WAS HURT IN THESE 2 OCCURRENCES BUT WE ARE NOT DRIVING THIS CAR AGAIN UNDER NO CIRCUMSTANCES.
NHTSA complaint #11328150 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 LEXUS RX400 HYBRID. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, DRIVING ON AN INCLINE, OR MAKING TURNS, THE VEHICLE STALLED INTERMITTENTLY. IN ADDITION, THE CHECK ENGINE, HYBRID CHECK, AND BATTERY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE DROVE NORMALLY; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS TAKEN TO TREASURE COAST LEXUS (LOCATED AT 5121 US-1, FORT PIERCE, FL 34982, (772) 460-0000) WHERE THE TECHNICIAN CLEANED THE MASS AIR FLOW SENSOR, CLEARED THE FAILURE CODES, AND TEST DROVE THE VEHICLE IN CHECK MODE. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS EXPECTED. THE DEALER SWAPPED THE CIRCUIT OPEN RELAY WITH THE IGNITION RELAY TO ELIMINATE THE RELAY AS THE FAILURE. THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V396000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FOUR TIMES FOR THE SAME FAILURES, BUT THERE WAS NO RESOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
NHTSA complaint #11233390 — an unverified report by a vehicle owner.
I RECENTLY INCURRED A A $2900 REPAIR BILL FOR RODENT DAMAGE TO MY KNOCK SENSOR WIRE HARNESS ON MY 2017 LEXUS RX 450H. (MILEAGE 13,000). IT WAS NOT COVERED UNDER WARRANTY. THE WIRING INVOLVED HAS A SOY BASED COATING. THIS COATING MAKES IT A FOOD SOURCE FOR 'CRITTERS '. THE REPLACEMENT WIRING HAS THE SAME COATING MAKING THE CHANCES OF THIS HAPPENING AGAIN EXTREMELY HIGH. THE CAR IS GARAGED WITH PERIODS OF OUTDOOR TIME. WHEN I ASKED THE SERVICE MANAGER HOW TO PREVENT THIS FROM HAPPENING AGAIN I WAS TOLD TO SPREAD MOTHBALLS ON THE DRIVEWAY AND GARAGE FLOOR AND TO STUFF BOUNCE DRYER SHEETS IN THE ENGINE COMPARTMENT. SERIOUSLY!!!! NEEDLESS TO SAY I AM CONCERNED ABOUT THIS HAPPENING AGAIN. HOW MANY OTHER LEXUS/TOYOTA OWNERS HAVE EXPERIENCED THIS PROBLEM? I WOULD HOPE THERE WOULD BE A BETTER SOLUTION THAN MOTHBALLS AND DRYER SHEETS. LEXUS RESPONDED WITH AN 'APOLOGY ' BUT NO MONETARY ASSISTANCE AND STATED THAT THERE ARE NO CURRENT RECALLS FOR THIS PROBLEM.
NHTSA complaint #11222036 — an unverified report by a vehicle owner.
HIGH PRESSURE ENGINE OIL COOLER HOSE RUPTURED CAUSING AN IMMEDIATE LOSS OF ALL ENGINE OIL AND STRANDING MY GRANDDAUGHTER IN THE OUTBACK. THE VEHICLE WAS BEING DRIVEN ON A COUNTY HIGHWAY IN THE COUNTRY. THE VEHICLE WAS IN MOTION WHEN THE RUPTURE OCCURRED. IT APPEARS THAT LEXUS IS AWARE OF THIS PROBLEM BUT DID NOT CONTACT ME NOR APPLY THE WARRANTY EXTENSION FOR MY CASE. I FEEL A RECALL IS WARRANTED DUE TO THE ABRUPT FAILURE OF THE HOSE, ENGINE DAMAGE CAUSED, AND THE LIKELY HOOD OF BEING STRANDED IN THE MIDDLE OF NOWHERE.
NHTSA complaint #11207422 — an unverified report by a vehicle owner.
WHILE DRIVING FROM FLORIDA TO FAIRFAX, CA THE VEHICLE STALLED ~10 TIME UNEXPECTEDLY WITH LOSS OF POWER BRAKES AND POWER STEERING, MAKING A VERY DANGEROUS SITUATION. THE "CHECK HYBRID SYSTEM AND CHECK VSC SYSTEM" SHOWED ON THE DASH. CLEARING THE CODES RESTARTED THE VEHICLE. I STOPPED IN DENVER, CO AT KUNI LEXUS OF GREENWOOD VILLAGE, WHOM ROAD TESTED THE VEHICLE FOR 30 MILES BUT WERE UNABLE TO DUPLICATE THE FAULT. OBDII DTC P3105 WAS READ ON MY SCANNER BEFORE ARRIVAL. I HAVE RESEARCHED THE FAILURE MORE AND FOUND OUT ON LEXUS TIS SYSTEM; ON 01/15/2014, LEXUS OF MIAMI CLAIMED TO HAVE COMPLETED SAFETY RECALL 13V396000 (INTELLIGENT POWER MODULE (IPM) SOLDER FAILURES) BUT THEY ONLY DIAGNOSED SOME OTHER PROBLEMS AND DID NOT HAVE TIME TO PERFORM THIS RECALL, NEITHER DID THE INFORM ME OF IT! I STOPPED AT LEXUS OF TACOMA AT FIFE, WA AND THEY DENIED DIAGNOSIS DUE TO MINOR BODY DAMAGE ON THE REAR QUARTER PANEL WHERE THEY CLAIM WATER CAME IN. THIS IS NOT THE LOCATION OF WATER INTRUSION! THE LOCATION IS DUE TO BODY SEAM CRACKS ABOVE THAT PLAIN OF THE QUARTER PANEL DAMAGE, NEAR THE REAR GATE STRUTS AND HINGES (SEE L-SB-0019-09), BUT THEY WOULDN'T LOOK AT THAT EITHER AND TOLD ME TO GO TO THEIR SUBLET BODY SHOP WHERE THE MANAGER AGREED WITH ME THAT THE WATER LEAKS INTO THE HIGH VOLTAGE BATTERY PACK/CONTROLLER AREA WAS FROM THE L-SB-0019-09 AND NOT THE QUARTER PANEL AREA. I SEALED UP ALL POSSIBLE WATER INTRUSION AREAS AND DISASSEMBLED THE HV BATTERY PACK AREA TO SEE HOW MUCH AND WHERE THE WATER WAS (MANY PHOTOS) AND DRY IT OUT WITH SEVERAL DAYS OF SUNSHINE HERE IN FAIRFAX, CA. I INFORMED LEXUS CORP ABOUT THE RELATIVE RECALL/SB AND THEY DENIED TO COMPLETE IT! THE VEHICLE IS BACK TOGETHER AND I AM WAITING ON YOUR RESPONSE. I CAN BE REACHED BY EMAIL (I DON'T CARRY A CELL PHONE) THANK YOU!
NHTSA complaint #11182038 — an unverified report by a vehicle owner.
CHECK HYBRID SYSTEM LIGHTS CAME ON AND THE VEHICLE FAILED TO START. THIS IS THE SECOND OCCURRENCE. THE INVERTER WAS REPLACED FOLLOWING THE FIRST OCCURRENCE IN 2011. THE VEHICLE WAS MOVING DURING THE FIRST OCCURRENCE.
NHTSA complaint #11152656 — an unverified report by a vehicle owner.
THE HYBRID BATTERY FAILED, POWER INVERTER, LOCKING UP POWER STEERING AND MY CAR WAS NOT ABLE TO OPERATE ON THE ROAD. I WAS QUOTED 7500$ COST. I HAVE READ OF SIMILAR PROBLEMS OCCURRING. I WOULD LIKE HELP REPAIRING FROM LEXUS
NHTSA complaint #11115156 — an unverified report by a vehicle owner.
WHILE DRIVING 50 MPH ON A BUSY ROAD IN MA THE CAR ABRUPTLY STALLED AND LOST POWER AND ABILITY TO CONTROL IT OTHER THAN WITH A GLIDE AND MANUAL STEERING TO PULL OFF THE ROADWAY AND OUT OF BUSY TRAFFIC, WHICH COULD HAVE BEEN DEADLY FOR BOTH OUR SON AND THE PEOPLE DRIVING AROUND HIM. UPON HAVING IT TOWED TO THE LEXUS DEALERSHIP, THEY INFORMED US THAT THE DASHBOARD SENSORS WERE INDICATING A FAULTY OIL PUMP AND POSSIBLY A FAILED INVERTER. "THEY HAD NO WAY OF DETERMINING IF THE INVERTER WAS FAULTY WITHOUT FIRST REPAIRING THE OIL PUMP FOR $1200." UPON REPAIRING THE OIL PUMP, WE LEARNED THE INVERTER ($8000 REPAIR) WAS DAMAGED AND NEEDED REPAIR. THE DEALER COULD NOT EXPLAIN THIS AND HAD "NEVER SEEN OR HEARD OF SUCH A THING." FURTHER INVESTIGATION ON OUR PART, SHOWED THAT OVER 235,000 2006 AND BEYOND TOYOTA HYBRID VEHICLES HAD BEEN RECALLED FOR A FAULTY INVERTER IN 2013. WHILE OUR VEHICLE VIN DOES NOT SHOW UP ON THE RECALL LIST, WE BELIEVE WE ARE EXPERIENCING THE EXACT SAME PROBLEM. LEXUS CORPORATE IS DENYING ANY PART IN THIS AND REFUSED TO STAND BEHIND THE VEHICLE WITH ONLY 109,000 MILES AND QUICKLY CLOSED THE CASE. OUR CONCERN IS THERE ARE MORE VEHICLES OUT THERE WITH THIS ISSUE, AND THAT IT COULD BE DEADLY FOR OPERATORS AND DRIVERS. IF THE INVERTER WAS IDENTIFIED AS FAULTY ALREADY ON OVER 235,000 VEHICLES, AN EXPANDED SEARCH ON ADDITIONAL VINS NEEDS TO TAKE PLACE. LEXUS WAS VERY COMFORTABLE IN CONFIRMING THAT THEY DID NOT AND WOULD NOT STAND BEHIND THEIR VEHICLES BEYOND 100,000 MILES, AND ESSENTIALLY, IT WAS GOOD THAT OUR SON DID NOT GET INJURED, AND SORRY OUR CAR WAS ESSENTIALLY TOTALLED (VALUE OF VEHICLE IS APPROX $9000 BASED ON KELLY BLUE BOOK) FOR THE FAULTY INVERTER WHICH WAS NOT IDENTIFIED ON THE RECALL.
NHTSA complaint #11098091 — an unverified report by a vehicle owner.
OIL COOLER HOSE COMPLETE RUPTURE WHILE DRIVING 55 MPH, NO OIL LIGHT ILLUMINATED. LESS THAN A MINUTE LATER ALL OIL DRAINED OUT, BLUE FIRE BALL IGNITED OUT BACK OF CAR & ENGINE FROZE UP HAVING CATASTROPHIC CONSEQUENCES. THANKFULLY MY DAUGHTER WAS NOT INJURED ONLY STRANDED. HOWEVER CAR IS DEAD. 8 YEARS OF REGULARLY MAINTENANCE SERVICING AT THE LEXUS DEALERSHIP & BUYING A NEW LEXUS, NO ONE EVER MENTIONED THIS OIL COOLER HOSE DEFECT ISSUE
NHTSA complaint #11079583 — an unverified report by a vehicle owner.
UPON ENTERING MY GARAGE, THE CAR SURGED FORWARD WHEN I SLIGHTLY APPLIED A LITTLE PRESSURE TO THE GAS PEDAL. I TURNED THE WHEEL TO AVOID A STRAIGHT ON COLLISION, BUT STILL SUSTAINED MUCH DAMAGE TO BOTH CAR AND HOME. THIS WAS NOT THE FIRST TIME IT SURGED, BUT WAS CERTAINLY THE MOST SEVERE SINCE THERE WAS NOWHERE TO GO. THE SURGE OCCURRED AFTER APPLYING PRESSURE TO THE GAS PEDAL AFTER A STOP IN FRONT OF THE GARAGE TO OPEN THE DOOR. IN THE PAST, THE SURGE HAS ALWAYS OCCURRED (WHEN IT DOES HAPPEN) AFTER A STOP IN TRYING TO PROCEED FORWARD. THE CAR WOULD 'JUMP'. NO AIRBAG DEPLOYED.
NHTSA complaint #11022640 — an unverified report by a vehicle owner.
BRAKING SYSTEM OF THE CAR FAILED. I COULD NOT STOP THE CAR AND ALL THE WARNING LIGHTS, ENGINE WARNING LIGHTS, CHECK HYBRID SYSTEM, AND VEHICLE WARNING LIGHTS APPEARED ON THE DASHBOARD OF THE CAR. THE CAR WAS PURCHASED NEW WITH 71 MILES, THE CAR WAS NEVER IN AN ACCIDENT, THE CAR HAD NOTHING INSTALLED TO IT, THE CAR WAS SERVICED BY LEXUS FOR 10,000 MILE OIL CHANGE, AND THE CAR HAD 14693 MILES WHEN THE BRAKING SYSTEM FAILED ON AUGUST 7, 2017. THE CAR WAS DRIVEN ON A SUNNY DAY ON DRY FLAT ASPHALT ROAD IN CHICAGO ILLINOIS. THE BRAKING SYSTEM FAILURE OCCURRED AT FOSTER AVENUE AND CALIFORNIA AVENUE. ONCE ALL THE WARNING LIGHTS APPEARED ON THE DASHBOARD AS LISTED ABOVE, THE BRAKES IN THE CAR STARTED TO PUMP UP AND DOWN EVERY SECOND BY ITSELF. THE CAR WAS UNABLE TO STOP AS I FORCEFULLY STEPPED ON THE BRAKES. THE BRAKES CONTINUE TO PUMP UP AND DOWN SO I HAD TO VEER THE CAR TO THE RIGHT SIDE OF THE STREET WHILE PRESSING ON THE PARKING BRAKES OF THE CAR TO STOP THE CAR. THE BRAKES CONTINUE TO PUMP UP AND DOWN FOR 10 MINUTES UNTIL I WAS ABLE TO FORCEFULLY STEP ON THE BRAKES AGAIN TO SHIFT THE CAR INTO PARK TO TURN OFF THE CAR. ONCE THE CAR WAS TURNED ON AFTER 20 MINUTES THE CHECK HYBRID SYSTEM AND A YELLOW TRIANGLE WITH AN EXCLAMATION MARK LIGHTS APPEARED ON THE DASHBOARD OF THE CAR. I WOULD HAVE BEEN IN A SERIOUS OR FATAL ACCIDENT IF THE BRAKING SYSTEM HAD FAILED SINCE I WAS 2MILES FROM ENTERING THE HIGHWAY TO GO TO WORK. THE CAR WAS DRIVEN TO LEXUS DEALERSHIP WHERE IT WAS IDENTIFIED THAT A MAJOR INTERNAL BRAKING SYSTEM FAILURE OCCURRED BETWEEN THE SKID CONTROL ECU AND CAR'S ENGINE. IF THE CAR DID NOT HAVE MANUAL PARKING BRAKES TO SLOWLY APPLY AND STOP THE CAR, I WOULD HAVE BEEN IN A SERIOUS OR FATAL ACCIDENT ON FOSTER AVENUE IN CHICAGO, ILLINOIS. IF THE BRAKING FAILURE HAPPENED ON THE HIGHWAY AT SPEEDS OF 55MILES, I WOULD HAVE BEEN KILLED OR IN A MULTICAR FATAL ACCIDENT.
NHTSA complaint #11021469 — an unverified report by a vehicle owner.
DRIVING ON THE INTERSTATE BETWEEN 60-70 MPH, THE CAR COMPLETELY SHUT-OFF. LOST ALL POWER AND "CHECK HYBRID SYSTEM" LIGHTS CAME ON. WAS ABLE TO RESTART THE VEHICLE. NOTIFIED AND TOOK THE VEHICLE TO LOCAL LEXUS DEALER WHO CHECKED THE VEHICLE AND SAID THEY CAN'T FIND ANYTHING WRONG WITH IT AND RETURNED IT TO ME. SAME PROBLEM AGAIN A WEEK LATER WITH SAME RESULTS. LEXUS CONTINUES TO SAY THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE NOR CAN THEY FIND ANY RECALLS. BUT CAR CONTINUES TO SHUT DOWN AT LEAST ONCE A MONTH.
NHTSA complaint #10986019 — an unverified report by a vehicle owner.
IN OCTOBER MY WIFE WAS RETURNING FROM A 9.5 HOURS TRIP WITH 1 FUEL STOP APPROX 4 HOURS FROM HOME. EXITING I95 THE CAR HAD NUMEROUS WARNING LIGHTS WITH A COMPLETE LOSS OF POWER (VSC, CHECK HYBRID SYSTEM, AWD SYSTEM AND OTHERS). SHE COASTED THE CAR TO A PARKING LOT, ATTEMPTED TO TURN IT OFF AND BACK ON, BUT THERE WAS STILL NO ENGINE OR DRIVE POWER. ALL DASH LIGHTS WORKING. WE HAD THE CAR TOWEDTO OUR HOME AND I TESTED THE BATTERY AND CHARGING VOLTAGE, THEN HAD THE BATTERY LOAD TESTED AND FOUND TO BE BAD. PURCHASED AN OPTIMA YELLOW TOP BATTERY AND ALL OTHER DASH WARNINGS CEASED. IN NOVEMBER, AGAIN RETURNING FROM A TRIP EXITING I95 THE CAR STALLED AND DISPLAYED ONLY THE CHECK HYBRID AND AWD LIGHTS. THIS TIME TURNED THE CAR OFF FOR 30 SECONDS AND THEN BACK ON. THE ENGINE TURNED ON AND HYBRID MOTOR FUNCTION RESUMED WITH THE "CHECK HYBRID LIGHT" STILL ILLUMINATED. I DISCONNECTED THE BATTERY FOR A MINUTE AND ALL WARNING LIGHTS WENT OFF WITH NORMAL ENGINE AND HYBRID DRIVE FUNCTION. I WAS TOLD TO CONTACT LEXUS IF IT OCCURRED AGAIN. ONE MONTH LATER AGAIN RETURNING FROM A TRIP, EXITED I95 AND ONCE THE CAR WAS SLOWED TO ABOUT 35 MPH CAR LOST POWER, WARNING LIGHTS "AWD" AND "CHECK HYBRID" ILLUMINATED AND CAR HAD ENTERED A "LIMP" TYPE OF MODE WITH SOME POWER WITH THE GAS PEDAL AND LIMITED SPEED. POWER DISTRIBUTION SCREEN SHOWED NO POWER MOVEMENT FROM THE ENGINE/BATTERY/WHEEL CHARGING. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED. PULLED TO A PARKING LOT TURNED OFF MOMENTARILY AND THEN BACK ON, RESUMING NORMAL FUNCTION. "AWD" WARNING WENT AWAY, BUT "CHECK HYBRID" AND CHECK ENGINE LIGHTS WERE BOTH ON. ONE DAY PRIOR TO THE APPT AT LEXUS THE CAR WAS USED WITH THE WARNING LIGHTS STILL ILLUMINATED, STILL FUNCTIONING NORMALLY. THE LIGHTS, AT SOME POINT DURING THE DRIVE WENT OUT ON THEIR OWN. THE SERVICE APPOINTMENT WAS AGAIN CANCELLED ON THE WEDNESDAY BEFORE THE SCHEDULE.
NHTSA complaint #10947927 — an unverified report by a vehicle owner.
TWO DIFFERENT TIMES, AFTER DRIVING 2 HOURS OVER A MOUNTAIN PASS ON THE HIGHWAY, PULLING A SMALL POPUP CAMPER, THE VEHICLE DIED AT THE CAMPGROUND. AFTER DOING SOME RESEARCH, I FOUND OUT THAT TOYOTA/LEXUS USED PRIUS INVERTERS ON 2006 HYLANDER AND RX440H VEHICLES AND THEY OVERHEAT AND FAIL BECAUSE THEY ARE MEANT FOR A SMALLER VEHICLE AND HAVE INADEQUATE SOLDER. THERE IS A RECALL FOR INVERTERS ON 2006, BUT MY VIN NUMBER IS NOT SHOWING UP AS QUALIFYING. THE INADEQUATE INVERTERS WERE INSTALLED ON RX400H MODELS WITH VIN NUMBERS ENDING IN 60036526 AND LOWER. MY VIN NUMBER ENDS 60029638-- SO AN INADEQUATE INVERTER WAS INSTALLED IN MY VEHICLE. TOYOTA/LEXUS NEEDS TO ADD MY VIN NUMBER TO THE RECALL GROUP, BUT THEY ARE HESITANT BECAUSE OF THE EXHORBITANT COST OF THE INVERTER. THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE OVERHEATED INVERTER CAN CAUSE THE VEHICLE TO GO INTO A FAIL/SAFE- LIMP HOME MODE SUDDENLY AND THE VEHICLE CAN COMPLETELY SHUT DOWN WHILE DRIVING CAUSING THE VEHICLE TO STALL UNEXPECTEDLY, WITH HIGH RISK OF A CRASH AND POSSIBLE INJURY OR DEATH
NHTSA complaint #10896299 — an unverified report by a vehicle owner.
2010 VEHICLE STOPPED ABRUPTLY; LEXUS SAYS HYBRID SYSTEM FAILED (COVERED) V BUT REQUIRED NEW RADIATOR AND CONVERTER (4500). 2016 TRAVELING ON FREEWAY AND BURNING INDUSTRIAL PLASTIC COMING FROM A/C ; LEXUS SAYS CAN'T FIND THE ISSUE, BUT FOUR REMEDIES FOR POSSIBLE PROBLEM ON INTERNET; WHICH ONE IS IT? TRIED TO UP SALE TIRES, FILTERS, AND NEW STRUTS TOTALING 6000; WHILE IGNORING THE PRIMARY ISSUE COMING FROM THE ENGINE.
NHTSA complaint #10888655 — an unverified report by a vehicle owner.