Owners have filed 210 complaints
about the 2005 Lexus RX330 with NHTSA between 2004 and 2021.
The largest single group is the body & structure.
Across this model's run it ranks 2 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Lexus RX330. 50 means typical for this
model; 100 means roughly double.
Severity — 81
15.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 16
10% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1130.6%
Headlights
1027.8%
Automatic Transmission
822.2%
Accelerator Pedal
25.6%
Radiator Assembly
25.6%
Dashboard
12.8%
Hatchback/Liftgate
12.8%
Shock Absorber
12.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
31.9%
1,000 – 9,999 miles
31.9%
10,000 – 24,999 miles
53.2%
25,000 – 49,999 miles
2012.9%
50,000 – 74,999 miles
3522.6%
75,000 – 99,999 miles
3623.2%
100,000 – 149,999 miles
4126.5%
150,000+ miles
127.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2005 Lexus RX330 4-DR w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2004peak 9Apr 2021
NHTSA investigations into the 2005 Lexus RX330
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ10003Opened 16 Feb 2010Closed 1 Mar 2011ELECTRICAL SYSTEM:SOFTWARE
Unintended and Uncontrolled Acceleration
On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additiona...
Recalls on the 2005 Lexus RX330
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
11V539000
ENGINE AND ENGINE COOLING
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
Risk: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
11V112000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.
Risk: IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.
06V253000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.
Risk: THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 91,000 milesGreenwood Village, COCrash
UNKNOWN OR OTHER
I WAS IN THE PROCESS OF PARKING MY CAR (GOING SLOW) IN FRONT OF A DRY CLEANERS AND SUDDENLY THE CAR JUST TOOK OFF AND ACCELERATED RIGHT THROUGH THE STORE FRONT. I HAVE NEVER BEEN SO SHOCKED AND SCARED IN MY LIFE. DUE TO THE FORCE OF THE CAR MOVING SO FAST, I WAS NOT ABLE TO REACH THE BRAKES TO STOP THE CAR. FORTUNATELY, NO ONE WAS HURT, SINCE IT WAS A SUNDAY AND THE STORE WAS CLOSED. WITHOUT MUCH TIME TO THINK, I TOLD THE POLICE THAT MY SHOE MUST HAVE GOTTEN CAUGHT ON THE PEDAL. HOWEVER, THE MORE TIME I HAVE HAD TO THINK ABOUT IT, I DO NOT RECALL MY SHOE GETTING CAUGHT ON THE PEDAL. THIS WAS THE ONLY THING I COULD THINK OF AT THE TIME. I HAVE READ THAT THIS HAS HAPPENED BEFORE WITH THE TOYOTA LEXUS INCLUDE THE RX 330 MODEL.
NHTSA complaint #11143701 — an unverified report by a vehicle owner.
at 68,000 milesChicago, ILFire
POWER TRAIN
CAR WAS PARKED AND A FIRE BROKE OUT UNDERNEATH THE CAR. FIRE DEPARTMENT PUT IT OUT AND SAID THERE WAS LEAKAGE, BUT THEY DIDN'T KNOW WHAT CAUSED IT. I HAD CAR TOWED TO LEXUS DEALER IN LEXINGTON KY.
NHTSA complaint #11114323 — an unverified report by a vehicle owner.
at 68,000 milesChicago, ILFire
UNKNOWN OR OTHER
CAR WAS PARKED AND A FIRE BROKE OUT UNDERNEATH THE CAR. FIRE DEPARTMENT PUT IT OUT AND SAID THERE WAS LEAKAGE, BUT THEY DIDN'T KNOW WHAT CAUSED IT. I HAD CAR TOWED TO LEXUS DEALER IN LEXINGTON KY.
NHTSA complaint #11114323 — an unverified report by a vehicle owner.
at 68,000 milesChicago, ILFire
FUEL/PROPULSION SYSTEM
CAR WAS PARKED AND A FIRE BROKE OUT UNDERNEATH THE CAR. FIRE DEPARTMENT PUT IT OUT AND SAID THERE WAS LEAKAGE, BUT THEY DIDN'T KNOW WHAT CAUSED IT. I HAD CAR TOWED TO LEXUS DEALER IN LEXINGTON KY.
NHTSA complaint #11114323 — an unverified report by a vehicle owner.
Newnan, GACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2005 LEXUS RX330. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. BOTH THE FRONT DRIVER'S SIDE AND SIDE CURTAIN AIR BAGS DEPLOYED. DUE TO EXCESSIVE FORCE, THE AIR BAGS CAUSED SEVERE INJURIES DURING DEPLOYMENT. A POLICE REPORT WAS FILED. INJURIES WERE SUSTAINED, WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/11/17 LJ
NHTSA complaint #10950128 — an unverified report by a vehicle owner.
at 120,000 milesMerrimack, NHCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2005 LEXUS RX330. WHILE DRIVING 25 MPH, THE VEHICLE SKIDDED ACROSS BLACK ICE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10818432 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 65,000 milesFort Lauderdale, FL
STRUCTURE:INTERIOR PANELS:DASHBOARD
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THE DASHBOARD WAS CRACKING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #11414236 — an unverified report by a vehicle owner.
at 70,000 milesBoca Raton, FL
AIR BAGS
TL* THE CONTACT OWNS A 2010 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED NEAR THE PASSENGER'S SIDE AIR BAG HOUSING. THE DASHBOARD FRACTURE EXPANDED THROUGHOUT THE DASHBOARD AND CAUSED THE FRONT PASSENGER'S AIR BAG OUTLINE TO BE VISIBLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE DASHBOARD REPLACEMENT WARRANTY HAD EXPIRED IN 2018. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE. *BF CARFAX STATES THAT ACCORDING TO THE VIN NUMBER, THE VEHICLE IS ACTUALLY A 2005 LEXUS RX330 NOT A 2010.*AS\
NHTSA complaint #11350449 — an unverified report by a vehicle owner.
at 70,000 milesBoca Raton, FL
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED NEAR THE PASSENGER'S SIDE AIR BAG HOUSING. THE DASHBOARD FRACTURE EXPANDED THROUGHOUT THE DASHBOARD AND CAUSED THE FRONT PASSENGER'S AIR BAG OUTLINE TO BE VISIBLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE DASHBOARD REPLACEMENT WARRANTY HAD EXPIRED IN 2018. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE. *BF CARFAX STATES THAT ACCORDING TO THE VIN NUMBER, THE VEHICLE IS ACTUALLY A 2005 LEXUS RX330 NOT A 2010.*AS\
NHTSA complaint #11350449 — an unverified report by a vehicle owner.
at 220,000 milesMiddleburg, PA
STEERING
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THE VSC INDICATOR ILLUMINATED INTERMITTENTLY. ALSO, WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE STEERING WHEEL WOULD VIBRATE UNCONTROLLABLY. IN COLD WEATHER, THE STEERING WHEEL WOULD BECOME DIFFICULT TO MANEUVER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 220,000.
NHTSA complaint #11288005 — an unverified report by a vehicle owner.
at 220,000 milesMiddleburg, PA
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THE VSC INDICATOR ILLUMINATED INTERMITTENTLY. ALSO, WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE STEERING WHEEL WOULD VIBRATE UNCONTROLLABLY. IN COLD WEATHER, THE STEERING WHEEL WOULD BECOME DIFFICULT TO MANEUVER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 220,000.
NHTSA complaint #11288005 — an unverified report by a vehicle owner.
at 205,000 milesGrayslake, IL
ENGINE
TIMING BELT BROKE ON THE EXPRESSWAY DRIVING 65 MPH CAUSING ME TO LOOSE POWER AND ALMOST CAUSE AN ACCIDENT. THE WATER PUMP WAS LEAKING CAUSING THE CAR TO HEAT UP. THE TIMING BELT BROKE AND THE MECHANIC SAID THE CAR HAD EXTENSIVE DAMAGE TO THE MOTOR AND IS NOT WORTH FIXING.
NHTSA complaint #11182458 — an unverified report by a vehicle owner.
at 42,000 milesChicago, IL
UNKNOWN OR OTHER
HELLO, THIS COMPLAINT IS NOT OF LEXUS VEHICLE I OWN. I AM FILING THE COMPLIANT ABOUT THE FIRESTONE DESTINATION LE 2 TIRES I PURCHASED FROM LOCAL FIRESTONE STORE COUPLE YEARS AGAIN. I PURCHASE 5 TIRES INCLUDING A FULL SIZE SPARE. I DID FIRST TIRE ROTATION THIS MONTH AT THE SAME STORE LOCATION. THIS MORNING WHILE DRIVING ON THE HIGH WAY. THE BRAND NEW SPARE TIRE ROTATED TO THE REAR PASSENGER SIDE HAD A SUDDEN BLOW OUT. I ALMOST LOST CONTROL OF MY VEHICLE. BY THE TIME I STOPPED ON THE SHOULDER, ON SIDE OF THE TREAD WAS COMPLETELY SEPARATED FROM THE WALL. I THINK THE TIRE HAS MANUFACTURE DEFECT AND WOULD LIKE TO REPORT TO YOU. IN CASE THIS IS NOT AN ISOLATED PROBLEM THE MANUFACTURE SHOULD NOTIFY OTHER CUSTOMERS ABOUT THE PROBLEM.
NHTSA complaint #11163217 — an unverified report by a vehicle owner.
at 91,000 milesGreenwood Village, COCrash
UNKNOWN OR OTHER
I WAS IN THE PROCESS OF PARKING MY CAR (GOING SLOW) IN FRONT OF A DRY CLEANERS AND SUDDENLY THE CAR JUST TOOK OFF AND ACCELERATED RIGHT THROUGH THE STORE FRONT. I HAVE NEVER BEEN SO SHOCKED AND SCARED IN MY LIFE. DUE TO THE FORCE OF THE CAR MOVING SO FAST, I WAS NOT ABLE TO REACH THE BRAKES TO STOP THE CAR. FORTUNATELY, NO ONE WAS HURT, SINCE IT WAS A SUNDAY AND THE STORE WAS CLOSED. WITHOUT MUCH TIME TO THINK, I TOLD THE POLICE THAT MY SHOE MUST HAVE GOTTEN CAUGHT ON THE PEDAL. HOWEVER, THE MORE TIME I HAVE HAD TO THINK ABOUT IT, I DO NOT RECALL MY SHOE GETTING CAUGHT ON THE PEDAL. THIS WAS THE ONLY THING I COULD THINK OF AT THE TIME. I HAVE READ THAT THIS HAS HAPPENED BEFORE WITH THE TOYOTA LEXUS INCLUDE THE RX 330 MODEL.
NHTSA complaint #11143701 — an unverified report by a vehicle owner.
Reno, NV
TIRES
FALKEN PRO G4 A/S 235/55/18 TIRE BLEW UP WHILE DRIVING AROUND 30 MPH
NHTSA complaint #11120905 — an unverified report by a vehicle owner.
Corona, CA
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE THE VEHICLE WAS STATIONARY, THE RADIATOR FAILED. THE CONTACT STATED THAT THERE WAS NO INDICATION ON THE INSTRUMENT PANEL THAT THE VEHICLE HAD OVERHEATED. THE CONTACT EXITED THE VEHICLE AND NOTICED COOLANT LEAKING FROM THE RADIATOR ONTO THE GROUND. CROWN LEXUS (1125 SOUTH KETTERING DRIVE, ONTARIO, CALIFORNIA 91761, (909) 480-4095) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11114784 — an unverified report by a vehicle owner.
at 68,000 milesChicago, ILFire
POWER TRAIN
CAR WAS PARKED AND A FIRE BROKE OUT UNDERNEATH THE CAR. FIRE DEPARTMENT PUT IT OUT AND SAID THERE WAS LEAKAGE, BUT THEY DIDN'T KNOW WHAT CAUSED IT. I HAD CAR TOWED TO LEXUS DEALER IN LEXINGTON KY.
NHTSA complaint #11114323 — an unverified report by a vehicle owner.
at 68,000 milesChicago, ILFire
UNKNOWN OR OTHER
CAR WAS PARKED AND A FIRE BROKE OUT UNDERNEATH THE CAR. FIRE DEPARTMENT PUT IT OUT AND SAID THERE WAS LEAKAGE, BUT THEY DIDN'T KNOW WHAT CAUSED IT. I HAD CAR TOWED TO LEXUS DEALER IN LEXINGTON KY.
NHTSA complaint #11114323 — an unverified report by a vehicle owner.
at 68,000 milesChicago, ILFire
FUEL/PROPULSION SYSTEM
CAR WAS PARKED AND A FIRE BROKE OUT UNDERNEATH THE CAR. FIRE DEPARTMENT PUT IT OUT AND SAID THERE WAS LEAKAGE, BUT THEY DIDN'T KNOW WHAT CAUSED IT. I HAD CAR TOWED TO LEXUS DEALER IN LEXINGTON KY.
NHTSA complaint #11114323 — an unverified report by a vehicle owner.
at 120,000 milesReston, VA
UNKNOWN OR OTHER
LEXUS HAD A RECALL TO REPAIR CRACKS RAPIDLY DEVELOPING IN THE DASHBOARD. WHEN THE RECALL CAME OUT I WAS IN THE HOSPITAL HAVING CANCER SURGERY. THE DATE FOR THE RECALL HAD JUST PASSED. I CALLED LEXUS AND WAS TOLD TO BRING THE CAR TO9 THE DEALER. THE DEALER FOUND THE PROBLEM AND WROTE OF AN ESTIMATE TO SUMMIT FROM HEADQUARTERS FOR COVERAGE. HEADQUARTERS GOT BACK TO ME AND SAID I WAS TOO LATE TO HAVE IT FIXED UNDER THE RECALL. THIS WAS AFTER THE DEALER SAID THEY WOULD. I WROTE TO THE CEO OF LEXUS USA AND NEVER EVEN GOT THE COURTESY OF A REPLY. NOW THE DASHBOARD IS CRACKING WORSE.
NHTSA complaint #11113174 — an unverified report by a vehicle owner.
at 120,000 milesReston, VA
STRUCTURE:BODY
LEXUS HAD A RECALL TO REPAIR CRACKS RAPIDLY DEVELOPING IN THE DASHBOARD. WHEN THE RECALL CAME OUT I WAS IN THE HOSPITAL HAVING CANCER SURGERY. THE DATE FOR THE RECALL HAD JUST PASSED. I CALLED LEXUS AND WAS TOLD TO BRING THE CAR TO9 THE DEALER. THE DEALER FOUND THE PROBLEM AND WROTE OF AN ESTIMATE TO SUMMIT FROM HEADQUARTERS FOR COVERAGE. HEADQUARTERS GOT BACK TO ME AND SAID I WAS TOO LATE TO HAVE IT FIXED UNDER THE RECALL. THIS WAS AFTER THE DEALER SAID THEY WOULD. I WROTE TO THE CEO OF LEXUS USA AND NEVER EVEN GOT THE COURTESY OF A REPLY. NOW THE DASHBOARD IS CRACKING WORSE.
NHTSA complaint #11113174 — an unverified report by a vehicle owner.
at 170,773 milesGreensboro, NC
WHEELS
VEHICLE IS EQUIPPED WITH TWO-PIECE STYLE LUG NUTS CONSISTING OF A PHYSICAL LUG NUT AND A DECORATIVE CAP. LUG NUTS ARE 21MM IN SIZE. OVER TIME, ESPECIALLY IN HUMID CLIMATES OR WHERE ROAD SALT IS USED, LUG NUTS SWELL BETWEEN DECORATIVE CAP AND PHYSICAL LUG NUT DUE TO CORROSION. SWELLING CAN CAUSE 21MM TOOLS INCLUDING VEHICLE LUG WRENCH TO NOT FIT ON LUG NUT. THIS IS A SAFETY CONCERN BECAUSE HAVING A FLAT TIRE WITH THIS ISSUE CAN LEAD TO BEING UNABLE TO REMOVE LUG NUTS FROM VEHICLE
NHTSA complaint #11105378 — an unverified report by a vehicle owner.
at 130,100 milesBrentwood, MD
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL MADE A LOUD NOISE WHILE BEING TURNED. THE VEHICLE WAS TAKEN TO LEXUS OF ANNAPOLIS (121 FERGUSON ROAD, ANNAPOLIS, MD 21409, (410)-266-3333) WHERE IT WAS DIAGNOSED THAT THE BRAKE MASTER CYLINDER FAILED AND CAUSED THE BRAKE FLUID TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,100.
NHTSA complaint #11102514 — an unverified report by a vehicle owner.
at 130,100 milesBrentwood, MD
STEERING
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL MADE A LOUD NOISE WHILE BEING TURNED. THE VEHICLE WAS TAKEN TO LEXUS OF ANNAPOLIS (121 FERGUSON ROAD, ANNAPOLIS, MD 21409, (410)-266-3333) WHERE IT WAS DIAGNOSED THAT THE BRAKE MASTER CYLINDER FAILED AND CAUSED THE BRAKE FLUID TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,100.
NHTSA complaint #11102514 — an unverified report by a vehicle owner.
at 80,000 milesJonesboro, GA
POWER TRAIN
ONE CAN SHIFT THE VEHICLE INTO DIFFERENT GEARS, I.E. REVERSE, NEUTRAL, DRIVE, WITHOUT STARTING THE VEHICLE ITSELF. ONE CAN TURN OFF THE VEHICLE WHILE THE VEHICLE IS IN GEAR, I.E. REVERSE, NEUTRAL, DRIVE. HAS HAPPENED SEVERAL TIMES BEFORE THE LISTED DATE.
NHTSA complaint #11091235 — an unverified report by a vehicle owner.
at 188,000 milesCorte Madera, CA
UNKNOWN OR OTHER
SUNROOF SHATTERED FOR NO REASON WHILE DRIVING ON CALIFORNIA HWY 580 NEAR BERKELEY, I HEARD A LOUD NOISE, COMBINATION THUD CRACKING SOUND, THINKING THAT THE CAR HAD BEEN STRUCK, EXCEPT THE CAR WAS NOT HIT OR UNDER AN OVERPASS; THE SUNROOF HAD SPONTANEOUSLY SHATTERED AND BROKE INTO PIECES. LUCKILY THE COVER WAS CLOSED AND THE GLASS DID NOT FALL ON US. IT WAS BOTH SCARY AND A SHOCK THAT THIS HAPPENED. THE GLASS IS DEFECTIVE. I WAS DRIVING ON THE HWY IN CLEAR CONDITIONS, NEAR BERKELEY CALIFORNIA ON 580, NO OVER PASS ABOVE THE CAR, NO OTHER CARS PASSING OR IN FRONT WHEN THE GLASS BROKE,NO TURNING INVOLVED. I HAVE TAKEN THE CAR TO MY LOCAL LEXUS DEALER, THEY SAID THAT THEY WOULD GET BACK TO ME IN A DAY OR TWO TO LET ME KNOW IF THEY WILL TAKE CARE OF THE DEFECT OR NOT.
NHTSA complaint #11081297 — an unverified report by a vehicle owner.
Church Point, LA
ENGINE
TAKATA RECALL, I CALLED ABOUT THE RECALL FOR THE ENGINE COOLING AND THE BRAKES HYDRULIC AND THEY SAY MY CAR IS NOT IN THE RECALL BUT I AM HAVING PROBLEM WITH MY COOLING
NHTSA complaint #11073887 — an unverified report by a vehicle owner.
Church Point, LA
SERVICE BRAKES
TAKATA RECALL, I CALLED ABOUT THE RECALL FOR THE ENGINE COOLING AND THE BRAKES HYDRULIC AND THEY SAY MY CAR IS NOT IN THE RECALL BUT I AM HAVING PROBLEM WITH MY COOLING
NHTSA complaint #11073887 — an unverified report by a vehicle owner.
Kenosha, WI
SEAT BELTS
THE KEY BROKE INTO THE IGNITION, DEALER REFUSED TO ASSIST WITH REPAIR OT NEW KEY EVEN THOUGH I HADN'T HAD IT VERY LONG. THE STERING WHEEL LOCKS., THE TIRES SHAKE, CORDS ALL FALLING FROM UNDER THE CAR, THE ELECTRICAL GOES IN AND OUT INCLUDING WINDOWS AND HEAT. MY SEAT BELTS LOCK ON ME . THIS CAR IS A MESS AND I HAVE TWO CHILDREN 11,5 AND A SENIOR FATHER THAT HAS ALZEIMERS THAT HAVE TO BE TRANSPORTED IN THIS LEMON FAILY. THE DEALERS WONMT HELP THEY MAKE PAYMENT AND REAPIR PROMISES AND NEVER KEEP THEM, I HAD BEEN EXPERIENCING HARDSHIPS AND THEY USED IT AGAINST ME TO JUSTIFY NOT REPAIRING THE CAR. YET THESE ISSUES HAVE BEEN EXISITENT SINCE DAY 1. 11/15/2016
NHTSA complaint #11032111 — an unverified report by a vehicle owner.
Kenosha, WI
WHEELS
THE KEY BROKE INTO THE IGNITION, DEALER REFUSED TO ASSIST WITH REPAIR OT NEW KEY EVEN THOUGH I HADN'T HAD IT VERY LONG. THE STERING WHEEL LOCKS., THE TIRES SHAKE, CORDS ALL FALLING FROM UNDER THE CAR, THE ELECTRICAL GOES IN AND OUT INCLUDING WINDOWS AND HEAT. MY SEAT BELTS LOCK ON ME . THIS CAR IS A MESS AND I HAVE TWO CHILDREN 11,5 AND A SENIOR FATHER THAT HAS ALZEIMERS THAT HAVE TO BE TRANSPORTED IN THIS LEMON FAILY. THE DEALERS WONMT HELP THEY MAKE PAYMENT AND REAPIR PROMISES AND NEVER KEEP THEM, I HAD BEEN EXPERIENCING HARDSHIPS AND THEY USED IT AGAINST ME TO JUSTIFY NOT REPAIRING THE CAR. YET THESE ISSUES HAVE BEEN EXISITENT SINCE DAY 1. 11/15/2016
NHTSA complaint #11032111 — an unverified report by a vehicle owner.
Kenosha, WI
STEERING
THE KEY BROKE INTO THE IGNITION, DEALER REFUSED TO ASSIST WITH REPAIR OT NEW KEY EVEN THOUGH I HADN'T HAD IT VERY LONG. THE STERING WHEEL LOCKS., THE TIRES SHAKE, CORDS ALL FALLING FROM UNDER THE CAR, THE ELECTRICAL GOES IN AND OUT INCLUDING WINDOWS AND HEAT. MY SEAT BELTS LOCK ON ME . THIS CAR IS A MESS AND I HAVE TWO CHILDREN 11,5 AND A SENIOR FATHER THAT HAS ALZEIMERS THAT HAVE TO BE TRANSPORTED IN THIS LEMON FAILY. THE DEALERS WONMT HELP THEY MAKE PAYMENT AND REAPIR PROMISES AND NEVER KEEP THEM, I HAD BEEN EXPERIENCING HARDSHIPS AND THEY USED IT AGAINST ME TO JUSTIFY NOT REPAIRING THE CAR. YET THESE ISSUES HAVE BEEN EXISITENT SINCE DAY 1. 11/15/2016
NHTSA complaint #11032111 — an unverified report by a vehicle owner.