155 of the
2,566 complaints filed about the Lincoln Continental
are about the body and structure —
6% of everything owners reported.
The worst model year for it is 1991.
The contact owns a 2018 Lincoln Continental. The contact stated that while the vehicle was parked on several occasions, the contact became aware that the front driver’s side metal near the check strap was splitting, and while the driver’s door was opened, there was a cracking sound coming from the door. The vehicle was taken to the dealer, and the contact was informed that the door might swing open but not stop midway as designed. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
NHTSA complaint #11757713 — an unverified report by a vehicle owner.
Date of Incident: XXX Location: [XXX] Vehicle Speed: 0 Description: The right front and right rear doors on my 2017 Lincoln Continental (VIN: [XXX]) became completely inoperable from the outside — the exact same safety defect addressed under recall 19S03. The recall repair was previously performed by an authorized Ford/Lincoln dealer, however that repair has since failed, leaving me with the same dangerous condition the recall was issued to correct. A door that cannot be opened from the outside while driving creates a serious safety risk to both the driver and passengers. I was forced to hire a locksmith just to access my vehicle and subsequently paid $1,142 out of pocket for professional diagnosis and parts. I am requesting that NHTSA investigate the adequacy of the recall 19S03 repair, as it has clearly failed to permanently resolve the defect. Ford should be held accountable for ensuring their recall repairs are effective and lasting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11742865 — an unverified report by a vehicle owner.
We are unable to open the rear exterior doors from the outside of the car. We have confirmed on numerous occassions doors are unlocked and there are no child safety locks on . This is becoming a very dangerous situation. We took it to a local car repair service they said that it would be under NHTSA recall bulletin 19V077000 - however when we call the Continental dealership where we purchased it that our Vin # is not included in the recall despite that being the exact problem we are having. We called Ford Manufacturer who Sent us to Continental and they too say that our VIN is not included in the recall despite the exact problem happening to us. Seems like everyone want to wait until someone dies because they can't get access to the back seat. This car only has 55000 miles on it and has not been in any accidents. Any assistance would be greatly appreciated.
NHTSA complaint #11734389 — an unverified report by a vehicle owner.
Doors open while driving , happened 4 times in the last month . Back right door and drivers door 2 occasions on both doors . On line it says all Lincoln Continentals from 2017 2018 and 2019 were recalled and there telling me mine is not on the recall . This is a very dangerous situation this is my wives car and she does not like driving it anymore .
NHTSA complaint #11727962 — an unverified report by a vehicle owner.
Drivers door latch is failing to engage properly making it so the door can not closed right away. No matter how you close the door it always pushes right back open sometimes the door will semi latch but still poses the hazard of opening while driving. It has been inspected by the dealer to confirm the issue. There has been a recall for this exact issue however my vin number was not included and upon contacting Lincoln I was told there was nothing that they could do and my options were to wait until there could be the recall extended to my vehicle or just pay out of pocket. The dealership charges 2,600+Tax for the door latch replacement. As of now there is no warning lamps present and no warning lamps/driver display messages have appeared at all from the issue. If the door opens while driving there is the hazard of potential of falling out of the vehicle, or the door crashing into another object or vehicle causing an accident and or damage.
NHTSA complaint #11726717 — an unverified report by a vehicle owner.
The rear doors on my 2017 Lincoln Continental do not open from the outside when the exterior handle button is pressed. The doors do open from the inside. This failure is very similar to the symptoms described in Ford’s existing recall for defective door latches on 2017 Continental vehicles, but my VIN is not included in the recall. This is a safety hazard because first responders or bystanders may be unable to open the rear doors from outside during an emergency such as a fire or crash. I am requesting that NHTSA investigate whether the recall should be expanded to include additional VINs, including mine. The failure was intermittent initially and then the door latches eventually stopped working completely (from the exterior.
NHTSA complaint #11726206 — an unverified report by a vehicle owner.
Drivers door latch takes a long time to unlatch/latch there have been numerous times where the door won’t close and stay closed. My door has also had to be left open as it won’t latch. This is a serious safety hazard there was a recall but my vin was not included.
NHTSA complaint #11724674 — an unverified report by a vehicle owner.
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 19V077000 (LATCHES/LOCKS/LINKAGES). The contact had the trunk latch repaired under the recall. The contact stated that two years later the trunk latch failed. The trunk could be closed; however, the trunk failed to latch securely, and a rope was used to keep it securely closed. The contact stated that on a separate occasion, while driving 40 MPH, the wrench warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the motor mount had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 76,000.
NHTSA complaint #11681625 — an unverified report by a vehicle owner.
Rear passenger door will not open. Lincoln has active recalls on other VINs but mine is not included. I ask that mine be included. My door will occasionally pop open, but the most common problem is the handle will not engage from the outside. My Lincoln has the door handle on the trim piece. This is a common recall but my car is not included. It needs to be as not being able to open a door or it randomly opening poses threat or harm to myself and my family.
NHTSA complaint #11654915 — an unverified report by a vehicle owner.
Driver side rear door does not open from outside nor the inside . This is a safety concern because in an event of emergency we need to be able to exit the vehicle through all doors
NHTSA complaint #11653086 — an unverified report by a vehicle owner.
Recall 19V-077 was performed in 2019. On [XXX] The passenger front door was closed and is now unable to open again from the inside or outside. A message is displayed on the dash stating "passenger front door open". Called Lincoln corporate support and spoke with Elaine, she told me the recall has already been performed, and cannot be performed again under any type of warranty or extension as the recall had a cutoff date and has "expired". No parts warranty on the superseded parts either. Told me I will have to come out of my pocket for diagnosis and repairs of the faulty parts installed under their safety recall. Considering the door is not fully latched and can just randomly open on its own given the right conditions this is neglect for my safety and other drivers or pedestrians on the road that may be near the moving vehicle if the door were to open on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11632522 — an unverified report by a vehicle owner.
I had a faulty secondary hood safety latch. My hood came up and flew off while I was driving at 45 miles per hour. The safety latch did not catch like it should have. I have since had it repaired which cost about $8,000. The hood still comes unlatched and pops open.
NHTSA complaint #11619939 — an unverified report by a vehicle owner.
The contact owns a 2017 Lincoln Continental. The contact stated that he noticed there was corrosion under the trunk lid, down the left side, and at the top. The vehicle was taken to the local dealer, who confirmed that there was corrosion on the trunk aluminum. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the Warranty had expired. The failure mileage was approximately 25,000.
NHTSA complaint #11590210 — an unverified report by a vehicle owner.