152 of the
2,566 complaints filed about the Lincoln Continental
are about the steering —
6% of everything owners reported.
The worst model year for it is 1991.
The contact owns a 2019 Lincoln Continental. The contact stated that while driving 40 MPH, the steering wheel turned approximately 90-degrees counterclockwise unintendedly while the vehicle continued driving straight. The message "Adaptive Steering Fault - Service Now" was displayed. The contact stated that upon turning off and restarting the vehicle later, the steering wheel returned to the center. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.
NHTSA complaint #11667161 — an unverified report by a vehicle owner.
My 2019 Lincoln Continental has been displaying an adaptive steering failure message for over 8 months now. I have taken the vehicle to multiple dealership and they just tell me the part is on back order. I have contracted the Lincoln office 888-214-2155 three times now 9/2/24, 10/10/24, 10/30/24, and just get the same answer. Someone will call me back. I never get a call back. My case # with Lincoln is [XXX]. The owners manual says that it is not safe to drive the vehicle with this issue however the dealer ship tell me it's ok. What can I do to escalate this?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11622730 — an unverified report by a vehicle owner.
Recently purchased this vehicle, it’s got a different problem all the time usually electronics. The other day I was in a fender bender because I’m driving with the steering wheel 30-45 degrees to the right just so I can drive safe. Essence ford in Stuart FL where I purchased it, two different gentlemen thought it really bizarre but didn’t seem too concerned regarding my life at stake [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11482964 — an unverified report by a vehicle owner.
2017 LINCOLN CONTINENTAL. CONSUMER WRITES IN REGARDS TO STEERING WHEEL MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE HAD A WATER LEAK DAMAGING THE COMPUTER SYSTEM. THIS CAUSED THE VEHICLE TO FAIL WHILE DRIVING.
NHTSA complaint #11361820 — an unverified report by a vehicle owner.
I'M A NEW OWNER I ONLY HAD THE CAR FOR TWO YEARS AND THE STEERING WHEEL FEELS FUNNY WHEN I'M DRIVING OR TURNING THE WHEEL AND I HEAR A NOISE WHEN I TURN IT .
NHTSA complaint #11196996 — an unverified report by a vehicle owner.
I'M WRITING FROM LITHUANIA, SEVERAL MONTH AGO I BOUGHT LINCOLN CONTINENTAL 2017 AFTER SMALL ACCIDENT. I SHIP IT TO LITHUANIA, REPAIRED IT AND FIND OUT WHY ACCIDENT HAPPENED.. AFTER ALL BODY REPAIR (YES, ONLY BODY WAS DAMAGED), ALL DTC CODES CLEAR I TAKE CAR FOR TEST DRIVE, AND AFTER ~20ML OF DRIVE IN CITY ON ONE OF SHARP TURN MY CONTINENTAL STEERING WHEEL LOCKED BY ITSELF! I ALMOST HIT INCOMING TRAFFIC CAR, THEN I UNDERSTAND WHY ACCIDENT HAPPENS FOR THIS CAR IN USA. I'M ELECTRONIC SPECIALIST, SO I HAVE KNOWLEDGE AND ALL EQUIPMENT FOR SUCH DIAGNOSIS WORK LIKE THIS. SO I START TO CLEAR TROUBLE CODES IN CONTROL UNIT'S, EVERYTHING WAS OK EXCEPT ONE.. "ADAPTIVE STEERING FAULT SERVICE REQUIRED" THIS ERROR POP UP CAME ON EVERY TIME WHEN CAR START'S.. I START TO LOOK WHAT CAUSING IT, AND FOUND THAT I'M GETTING PRESENT ERROR IS SECM MODULE U3000 OR "INTERNAL ELECTRONIC FAILURE". THEN I READ SHADOW MEMORY OF THAT UNIT AND FOUND LIVE DATA WITCH INDICATE THAT STEERING WHEEL WAS TURNED TO THE RIGHT SIDE THE SIDE ON THE DAMAGED BODY AND STEERING WHEEL STUCK AND LOCKED IN THAT POSITION..BECAUSE DRIVER LOOSE POSSIBILITY TO STEER. FIRST THEN I START TO SEARCH INFORMATION ABOUT THIS ERROR I WAS SURE THAT ACCIDENT CAUSED IT, BUT I FOUND FORD EDGE THIS MODEL USE SAME ADAPTIVE STEERING SYSTEM LIKE CONTINENTAL FORUM WHERE A LOT OF GUYS WRITING AND ADDING VIDEOS HOW THEY STEERING WHEEL IS MISALIGNED AND THEY DRIVING ON STRAIGHT ROAD AND THAT CAR'S HAS 5K-10KML. I FOUND ONE GUY WHO ALSO SAID THAT UNDER SHARP CORNER HIS STEERING WHEEL LOCK'S.. BUT HE MANAGED TO STOP SAFELY. ANOTHER BIG PROBLEM FOR ME IS THAT IN LITHUANIA WE DONT HAVE LINCOLN DEALERSHIP, ONLY FORD, AND LITHUANIA FORD DON'T KNOW WHAT TO DO WITH THIS PROBLEM, THEY RECOMMEND ME TO CONTACT WITH FORD USA TO GET HELP FROM THEM, BUT NO LUCK STILL NOW...I'M ADDING DIAGNOSIS SCAN REPORT AND DASH PHOTO OF ERROR.
NHTSA complaint #11164821 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE INSTRUMENT PANEL DIMMED AND IT WAS HARD TO READ ESPECIALLY WHEN IT WAS BRIGHTER OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER (SAGINAW VALLEY FORD LINCOLN LOCATED AT 4201 BAY RD, SAGINAW, MI 48603; (989) 792-1700), BUT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THE INSTRUMENT PANEL WAS MADE THAT WAY. THE APPROXIMATE FAILURE MILEAGE WAS 0.
NHTSA complaint #11015421 — an unverified report by a vehicle owner.
I WAS BACKING OUT OF MY GARAGE AT HOME AND WHEN I TURNED MY STEERING WHEEL, THE LEFT FRONT SPRING BROKE AND SHREDDED THE INSIDE OF THE TIRE. I CHECKED THE AREA THAT THE SPRING BROKE, AND IT WAS CLEAN, UNRUSTED METAL, THERE WAS NO SIGN OF AN IMPENDING FAILURE, JUST A SUDDEN BREAK.
NHTSA complaint #11006217 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1992 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING ABILITY SEIZED. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR SUB-MOUNT FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10724397 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1994 LINCOLN CONTINENTAL. THE CONTACT STATED WHILE DRIVING IN REVERSE AND TURNING THE STEERING WHEEL TO THE LEFT, A SUDDEN POPPING NOISE WAS PRESENT ON THE FRONT DRIVER SIDE OF THE VEHICLE. SUDDENLY, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THAT THE SUB FRAME BOLTS HAD SEPARATED FROM THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 147,000.
NHTSA complaint #10608126 — an unverified report by a vehicle owner.
AS I WAS BACKING THE CAR UP THE TIE ROD/STEERING ASSEMBLY DISENGAGED (UNSCREWED) FROM THE RACK&PINYON (PASSENGER SIDE) CAUSING LOSS OF STEERING. THE TIE ROD I STRESS AGAIN UNSCREWED FROM THE RACK. I WAS FORTUNATE THIS TOOK PLACE AT A SLOW SPEED. I FEEL THAT IF THIS OCCURRED AT HIGHWAY SPEEDS IT COULD HAVE RESULTED IN A SERIOUS OR FATAL CRASH. MY MECHANIC REPLACED THE TIE RODS ON BOTH SIDES WITH NEW ONES AND I HAVE THE OLD PART ON HAND. LOOKS LIKE THE SAFETY PIN THAT HOLDS THE TIE ROD TO THE RACK WORE AND ALLOWED THE TIE ROD TO UNSCREW ITS SELF FROM THE RACK.
NHTSA complaint #10372119 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1999 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE FRONT COIL SPRING CORROSION CAUSED THE TIE RODS TO CORRODE AND PUNCTURE THE TIRE WHICH MADE IT IMPOSSIBLE TO DRIVE THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. UPDATED 11/15/10 *CN UPDATED 11/24/10
NHTSA complaint #10298013 — an unverified report by a vehicle owner.
I SAW FLUID ON THE FLOOR OF MY GARAGE WENT TO MY REPAIR SHOP HE STATED THE RACK AND PINION STEERING UNIT WAS LEAKING NOT FROM ONE OF THE SEALS BUT FROM A CRACK IN THE MIDDLE OF THE UNIT . HE SAID THIS IS A MANUFACTURER DEFECT . I SAW THE FLUID COMING RIGHT OUT OF THE METAL CASING.
NHTSA complaint #10251668 — an unverified report by a vehicle owner.
COMPLETED A TURN USING THE SIGNAL LIGHT(UNKNOWN IF RELATED) AND SMOKE EMITTED FROM THE STEERING COLUMN. A ODOR OF BURNING WIRING INSULATION WAS DETECTED AT THE SAME TIME. DEALER WAS UNABLE TO DUPLICATE AND NO CORRECTIVE ACTION WAS TAKEN.
NHTSA complaint #10146079 — an unverified report by a vehicle owner.
I COMPLAINED TO THE DEALER AT THE TIME OF OIL CHANGE THAT THE POWER STEERING PUMP WAS MAKING A NOISE, AND REQUESTED A CHECK. THEY APPARENTLY DID NOTHING, AND EACH TIME I HAD THE OIL CHANGED I WOULD REQUEST A CHECK. NOW THAT THE CAR IS OUT OF WARRANTY THEY SAY THE POWER STEERING PUMP IS FAIING AND I HAVE BEEN TOLD THAT IT WILL EVENTUALLY LOCK UP OF NOT REPAIRED. I AM RECEIVING NO ACTION FROM THE DEALER.
NHTSA complaint #10122380 — an unverified report by a vehicle owner.
MY VEHICLE IS A LINCOLN LS. LEASED NEW IN APRIL 2002 WITH 6ML. ON IT. HAS BEEN IN FOR NUMEROUS REPAIRS, THE CAR HAS BEEN GUTTED AND PUT BACK TOGETHER. DEALERSHIP CLAIMS THAT THE AIRBAG MODULE WAS REPLACED. IT TOOK APPROX. 7 MONTHS TO GET FORD TO BUY BACK THE CAR. THEY WERE UNDOUBTEDLY AWARE THEY COULD COUNT ON MY CAVING AFTER MAKING PREMIUM PAYMENTS AND INSURANCE FOR ALMOST A YEAR ON A CAR THAT WAS NOT FIT TO DRIVE. AS SOON AS I HIRED AN ATTORNEY THEY DUG THEIR HEELS IN FARTHER. I SETTLED JUST TO GET THE LEMON OUT OF MY DRIVEWAY, AND TO FREE UP MY FUNDS TO GET ANOTHER CAR. FORD MOTOR COMPANY HANDLED MY SITUATION VERY UNPROFESSIONALLY AND WITH NO REGARD TO MY SAFETY. AT THIS POINT I WOULD ONLY HOPE THAT THEY WILL HAVE TO REGISTER THIS VEHICLE FOR RESALE WITH A RECORD OF THE DEFECTS AND NOT SIMPLY A BUY BACK WITH NO EXPLANATION.
NHTSA complaint #10069639 — an unverified report by a vehicle owner.
WHILE DRIVING A NOISE CAME FROM THE STEERING WHEEL WHEN MAKING A RIGHT TURN. ALSO, VEHICLE HAD TO BE STARTED SEVERAL TIMES BEFORE POWER ASSIST PUMP WOULD OPERATE. CONSUMER STATED THAT VEHICLE HAD BEEN REPAIRED ON TWO SEPARATE OCCASIONS UNDER TSB 6092661. DEALER REFUSED TO REPAIR THE VEHICLE AGAIN BECAUSE THE WARRANTY EXPIRED. *AK
NHTSA complaint #10056056 — an unverified report by a vehicle owner.