2021 Lincoln Corsair driver assist problems

BACK OVER PREVENTION

The contact owns a 2021 Lincoln Corsair. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 25V048000 (Back Over Prevention); however, the failure occurred after the recall repair. The contact stated that while reversing, the rear view camera failed to alert her when there was a pedestrian or vehicle. The vehicle was taken back to the dealer on three separate occasions. The dealer replaced the rear view camera, but the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,216.

NHTSA complaint #11736965 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2021 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 25V048000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11712341 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2021 Lincoln Corsair. The contact stated that while reversing, the rear-view camera displayed a blurry image. The contact stated that the failure made it very difficult to reverse while driving at night. The contact received a recall notification NHTSA Campaign Number: 25V048000 (Back Over Prevention). The dealer was made aware of the failure, however the contact was informed that the parts to do the recall repair were not available. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 8. 

NHTSA complaint #11707452 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2021 Lincoln Corsair. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted and unclear. The contact received notification of NHTSA Campaign Number: 25V048000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.

NHTSA complaint #11696526 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The backup camera turns blue and makes it unusable. I took the car to fix this under a safety recall. However it is still not fixed. This has been going on for 6 months which is unacceptable. Both the dealer and Lincoln (Ford) says I will be contacted when a fix is available. As I said it has been over six months and they still say that are working on it. Unfortunately it will probably take a kid to get run over before something is done.

NHTSA complaint #11526369 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2021 Lincoln Corsair. The contact received notification of NHTSA Campaign Numbers: 22V953000 (Seat Belts) and 23V022000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11518888 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The backup camera gets a blue screen. It was repaired via a recall, however it still occurs while backing up.

NHTSA complaint #11515652 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

I took my car in on 2/22/23 to fix the second back up camera recall. However on the night of 2/23/23 the whole screen went blue when put in reverse, and on the morning of 2/24/23 just the rear camera went blue. In both cases I fixed the issue by turning off and restarting the car.

NHTSA complaint #11508902 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

My backup camera still turns blue. I have had the recall done to fix the issue but it still happens occasionally. Seems to be just random when it happens and no direct cause when it does happen.

NHTSA complaint #11455466 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

While driving on the freeway with the cruise set at 70MPH, the sign recognition software all of a sudden picked up the 35MPH speed limit from the adjacent service drive and abruptly slowed the vehicle down to 35MPH. This happened on another freeway which had a service drive so there is definitely some issue with the sign recognition software. This issue occurs in the same location on these freeways so it is repeatable. Reported to the dealer but they can't find an issue and have never heard of this. I am reporting this in case other vehicles could be affected as it could be very dangerous in heavy traffic to abruptly slow down that dramatically.

NHTSA complaint #11443987 — an unverified report by a vehicle owner.