FaultScore

Lincoln MKZ Hybrid airbag problems

37 of the 235 complaints filed about the Lincoln MKZ Hybrid are about the airbag system — 16% of everything owners reported. The worst model year for it is 2011.

37

Complaints

16%

Share of all complaints

0

Crashes

0

Fires

Airbags complaints by model year

2011 MKZ Hybrid 18 48.6%

Median failure at 55,000 miles

2012 MKZ Hybrid 17 45.9%

Median failure at 52,750 miles

Median failure at 69,801 miles

What owners said

2012 Lincoln MKZ Hybrid Anacortes, WA

AIR BAGS

Takata recall. The contact owns a 2012 Lincoln MKZ Hybrid. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that Ford completed the work necessary to repair the vehicle.

NHTSA complaint #11482554 — an unverified report by a vehicle owner.

2011 Lincoln MKZ Hybrid Tamarac, FL

AIR BAGS

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11179831 — an unverified report by a vehicle owner.

2011 Lincoln MKZ Hybrid Aventura, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. NICK MAYER FORD (6200 MAYFIELD RD, MAYFIELD, OH 44124) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11171321 — an unverified report by a vehicle owner.

2012 Lincoln MKZ Hybrid Jefferson City, MO

AIR BAGS

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE MACHENS CAPITAL CITY FORD (807 SOUTHWEST BLVD, JEFFERSON CITY, MISSOURI 65109, (855) 929-5900) WAS MADE AWARE OF THE RECALL IN MARCH OF 2017 AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11151321 — an unverified report by a vehicle owner.

2012 Lincoln MKZ Hybrid Bellevue, WA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EVERGREEN FORD LINCOLN (1500 18TH AVENUE NW, ISSAQUAH, WASHINGTON 98027, (425) 392-6900) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11149944 — an unverified report by a vehicle owner.

2011 Lincoln MKZ Hybrid Lacey, WA

AIR BAGS

TAKATA RECALL. MY DEFECTIVE AIRBAGS HAVE NEVER BEEN REMEDIED. OFFER OF TEMPORARY RENTAL CAR NEVER DONE. DEALERSHIP SAS THEY DON'T HAVE ANY AVAILABLE TO THEM. I CAN'T DRIVE CAR. WHAT AM I SUPPOSED TO DO? NEED HELP.

NHTSA complaint #11150015 — an unverified report by a vehicle owner.

2011 Lincoln MKZ Hybrid Encino, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN 2017. THE DEALER (VISTA FORD WOODLAND HILLS, 21501 VENTURA BLVD, WOODLAND HILLS, CA 91364) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11145039 — an unverified report by a vehicle owner.

2012 Lincoln MKZ Hybrid Bonita, CA

AIR BAGS

I AM CURRENTLY IN A RENTAL AND HAVE BEEN FOR MONTHS. CALIFORNIA CODE REQUIRES THAT, IF A MANUFACTURER OR ITS REPRESENTATIVE IS UNABLE TO REPAIR THE MOTOR VEHICLE TO CONFORM TO THE VEHICLES APPLICABLE EXPRESS WARRANTY AFTER A REASONABLE NUMBER OF ATTEMPTS. ITS BEEN TWO YEARS, MAYBE LONGER. THE VEHICLE IS NOW IN NONCONFORMITY FOR OVER 60 DAYS.

NHTSA complaint #11144081 — an unverified report by a vehicle owner.

2012 Lincoln MKZ Hybrid ST Charles, IL

AIR BAGS

TAKATA RECALL: I RECEIVED NOTICE THE RECALL A YEAR AGO. I IMMEDIATELY CALLED A FORD DEALER ABOUT THE RECALL WHO TOLD ME THEY WOULD CALL WHEN READY TO REPLACE MY AIR BAG. I HAVE NOT BEEN CONTACTED NOR GOTTEN MY AIR BAG REPLACED.

NHTSA complaint #11143463 — an unverified report by a vehicle owner.

2012 Lincoln MKZ Hybrid Lauderdale BY THE SEA, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2015. THE DEALER (POMPANO FORD, INC., 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11142872 — an unverified report by a vehicle owner.

2011 Lincoln MKZ Hybrid Edison, NJ

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), WHICH INDICATED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11142796 — an unverified report by a vehicle owner.

2012 Lincoln MKZ Hybrid Bonita Springs, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GERMAIN LINCOLN (133303 TAMIAMI TRAIL NORTH, NAPLES, FLORIDA, (888) 649-3826) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED NO PARTS AVAILABLE. UPDATED 12/13/18

NHTSA complaint #11141316 — an unverified report by a vehicle owner.

2012 Lincoln MKZ Hybrid at 12 miles Bonita, CA

AIR BAGS

I CURRENTLY HAVE A RENTAL CAR BECAUSE OF THE "TAKATA RECALL", BUT THE MAIN ISSUE IS THE TRACTION CONTROL FUNCTION. THE ADJUSTMENTS MADE WHEN TRACTION CONTROL IS ON, DURING PERIODS OF RAIN HAVE ALMOST CAUSE 3 COLLISIONS I THINK OF. ITS NOT LIKE A LOSS OF POWER STEERING, BUT AN OVERCOMPENSATION. IT FEELS READY TO HYDROPLANE WHEN EVER THERE IS HEAVY RAIN. I HAVE ALSO REPLACED ALL FOUR WHEELS AND IT MAKES NO DIFFERENCE.

NHTSA complaint #11118447 — an unverified report by a vehicle owner.

2016 Lincoln MKZ Hybrid at 69,801 miles SAN Jose, CA

AIR BAGS

TL* THE CONTACT OWNS A 2016 LINCOLN MKZ HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN WAS DEPRESSED TO ALERT ANOTHER MOTORIST, BUT IT FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A REDUCED PRICE FOR THE REPAIR. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,801.

NHTSA complaint #11091396 — an unverified report by a vehicle owner.

2016 Lincoln MKZ Hybrid at 69,801 miles SAN Jose, CA

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

TL* THE CONTACT OWNS A 2016 LINCOLN MKZ HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN WAS DEPRESSED TO ALERT ANOTHER MOTORIST, BUT IT FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A REDUCED PRICE FOR THE REPAIR. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,801.

NHTSA complaint #11091396 — an unverified report by a vehicle owner.

2011 Lincoln MKZ Hybrid Gilmer, TX

AIR BAGS

SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 - DATED JULY 2016 OR ALMOST TWO YEARS AGO AT WHICH TIME NOTIFIED NOT SAFE FOR ANYONE TO SIT IN PASSENGER SEAT DUE TO POSSIBLE DEPLOYMENT OF THAT AIR BAG WHICH COULD CAUSE SERIOUS INJURY OR EVEN DEATH. WE NEED TO USE THE PASSENGER SEAT. ANY IDEA WHEN THIS WILL BE REMEDIED?

NHTSA complaint #11082472 — an unverified report by a vehicle owner.

2011 Lincoln MKZ Hybrid Orlando, FL

AIR BAGS

TAKATA RECALL. I WAS NOTIFIED 22 MONTHS AGO ABOUT THE PASSENGER AIR BAG. LINCOLN HAS DONE NOTHING AND CONTINUES TO DELAY REPLACING THE AIRBAG. MEANWHILE, HONDA AND TOYOTA HAVE HELPED THEIR CUSTOMERS. HOW CAN THEY GET BY WITH THIS? I THINK THEY SHOULD BE REQUIRED TO MAKE THE RECALLS BEFORE SELLING NEW CARS.

NHTSA complaint #11078457 — an unverified report by a vehicle owner.

2011 Lincoln MKZ Hybrid at 55,000 miles Harlingen, TX

AIR BAGS

WHY IS THIS RECALL REPAIR TAKING SO LONG

NHTSA complaint #11074907 — an unverified report by a vehicle owner.

2012 Lincoln MKZ Hybrid Poway, CA

AIR BAGS

TAKATA RECALL. I WAS NOTIFIED OF A RECALL OF TAKATA AIRBAG INFLATORS FOR MY CAR THIS DATE BY POSTCARD. FROM TK HOLDINGS, INC. I CONTACTED THE DEALER WHO INFORMED ME "THERE ARE NO PARTS AVAILABLE ANYWHERE TO REPAIR THE DEFECT." THUS, I HAVE NO REMEDY AVAILABLE TO REPAIR THIS SAFETY DEFECT IN MY CAR.

NHTSA complaint #11047505 — an unverified report by a vehicle owner.

2012 Lincoln MKZ Hybrid Panama City, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAY LINCOLN (641 W 15TH ST, PANAMA CITY, FL 32401, (888) 500-5851) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11045546 — an unverified report by a vehicle owner.

Other Lincoln MKZ Hybrid problems