Owners have filed 34 complaints
about the 2025 Lincoln Nautilus with NHTSA between 2025 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 6 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 40
Against the median year of the Lincoln Nautilus. 50 means typical for this
model; 100 means roughly double.
Severity — 30
5.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
How 2025 compares with every other Lincoln Nautilus
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2025peak 9Aug 2026
Recalls on the 2025 Lincoln Nautilus
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20263185,672 units in Canada
Other
Issue: On certain vehicles, the software update installed by a Ford dealer during recall 25SA2 (Transport Canada recall no. 2025-547) may not be effective. As a result, a second repair is required. On certain vehicles, a software problem could cause the pedestrian alert system not to work properly. Note: This recall only affects hybrid electric vehicles. This recall replaces Transport Canada recall no. 2025-547. Vehicles that were repaired under that recall also require this repair. Safety Risk: A pedestrian alert system that doesn't work properly could create confusion and increase the risk of injury for other road users. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the accessory protocol image module (APIM) software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership. For certain Nautilus vehicles, owners will be advised to take their vehicle to a dealership to replace the digital signal processor (DSP) module.
Recall 202612822,690 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Additionally, certain advanced driver assistance systems may not work properly, including the pre-collision assist and lane keeping system. Note: This problem could cause the "Front Camera Fault", "Pre-Collision Assist Not Available" and/or "Lane-Keeping System Off" warning messages to display in the instrument cluster. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Driver assistance systems that don't work could also increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the image processing module (IPMA) software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
Recall 20260946,766 units in Canada
Engine
Issue: On certain vehicles, the exhaust gas recirculation (EGR) valve may not have been manufactured properly. As a result, the EGR valve could fail and cause a loss of power to the wheels. Note: This recall only affects certain vehicles equipped with a 1.5 L engine, 2.0 L gas or hybrid engine or 2.3 L engine. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the EGR valve.
Recall 202572634 units in Canada
Accessories
Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 25C36 (Transport Canada recall no. 2025-413) may not have been done correctly. As a result, another repair is required. When using the key fob "global close" feature to close the windows, a software problem could cause the window automatic reversal system not to work. If this happens, a window may not stop and retract after detecting an object. As a result, the vehicles may not meet certain requirements of Canadian regulations. Safety Risk: A window that closes with too much force could create a risk of injury. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the driver and passenger door module software.
Recall 20255474,365 units in Canada
Other
Issue: On certain vehicles, a software problem could cause the pedestrian alert system not to work properly. Note: This recall only affects hybrid electric vehicles. Safety Risk: A pedestrian alert system that doesn't work properly could create confusion and increase the risk of injury for other road users. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the digital signal processor and audio control module software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
Recall 2025417426 units in Canada
Lights And Instruments
Issue: On certain vehicles, the light emitting diode (LED) driver module in the headlight assemblies could fail. If this happens, the high and low beam headlights, parking lights, daytime running lights and turn signal lights may not work. For Nautilus models, this could also cause the rear tail lights, turn signals and parking lights not to work. Note: This problem would cause an "Advanced Front Lighting Feature Temporarily Unavailable" warning message to be displayed and the turn signal telltale to flash at the same speed as when a turn signal bulb fails. Safety Risk: Headlights and/or exterior lights that don't work properly could cause reduce visibility and/or make the vehicle less visible to others. Turn signals that don't work properly may cause a person not to recognize when a driver intends to turn or change lanes. These issues could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the LED driver module.
Recall 2025413474 units in Canada
Accessories
Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 24C43 (Transport Canada recall no. 2024-776) may not have been done correctly. As a result, a second repair is required. When using the key fob "global close" feature to close the windows, a software problem could cause the window automatic reversal system not to work. If this happens, a window may not stop and retract after detecting an object. As a result, the vehicles may not meet certain requirements of Canadian regulations. Safety Risk: A window that closes with too much force could create a risk of injury. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the driver and passenger door module software.
Recall 202528140,428 units in Canada
Engine
Issue: On certain vehicles, the engine block heater could overheat when the block heater is plugged in. Note: This recall only affects certain vehicles equipped with a 1.5 L or 2.0 L engine and a factory-installed block heater. Safety Risk: An engine block heater and/or wiring that overheats or melts could create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to plug in the engine block heater until the recall repairs have been completed. Ford will notify owners by mail. You can choose to have the dealer remove the block heater, or once the final repair is available, Ford will send you another notice to advise you to take your vehicle to a dealership to replace the block heater element. The dealer will also inspect and, if necessary, replace the block heater electrical cord.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 9,800 milesDenham Spring, LACrash1 injured
AIR BAGS
The contact owns a 2025 LINCOLN Nautilus. The contact stated while operating the vehicle at an undisclosed speed she stated she was coming up to a red, the vehicle was suddenly t-boned by a separate vehicle right by the right front passenger side. The contact vehicle ended up by a median which led to the other vehicle hitting the contact by the rear a second time. The vehicle came to a final stop on top of a median. The air bags were not fully deployed, the steering wheel airbag deployed partially but it was white stuffing and no actual air bag came out. The vehicle was towed to deep south towing tow yard. A police report was filed. The contact stated she was injured in the incident, stated her thumb was shattered with surgery needed, and her right arm was severely Bruised. Medical treatment was given for injuries and pain meds. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 9,800.
NHTSA complaint #11735591 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 2,500 milesRockaway, NJ
VISIBILITY
The contact owns a 2025 Lincoln Nautilus. The contact stated that while driving 50 MPH during 105-degree weather, the contact became aware of a micro-fracture on the front windshield from the front driver's side over to the passenger’s side. The vehicle was taken to a local dealer where it was determined that the crack was caused by possible road debris. The vehicle was not repaired. Upon further investigation, the contact stated that the cause of failure could be due to the hot temperature. The contact was adamant that the front windshield was not struck by road debris. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 2,500.
NHTSA complaint #11755029 — an unverified report by a vehicle owner.
Vancouver, WA
UNKNOWN OR OTHER
The panoramic display on the car went black from just left of center to almost the end of the display on the drivers side . Alll information was blacked out speed mileage Etc. I restarted the car no change went back the next day it was working. If this happens while driving it could cause a serious problem
NHTSA complaint #11742586 — an unverified report by a vehicle owner.
Vancouver, WA
LANE DEPARTURE: BLIND SPOT DETECTION
The blind spot warning and the turn signal marker are the same color so when trying To change lanes the blind spot warning is worthlesss because it is the same color and right next to the signal flasher both yellow. It needs to be changed and have an audible warning . The Blind spot warning is essentially useless because when looking in the side mirror you can’t distinguish between the signal and the blind spot. This is true on both sides and is an accident waiting to happen. There should be a recall as A Safety feature is not a safety feature unless It works .
NHTSA complaint #11742585 — an unverified report by a vehicle owner.
Macclenny, FL
LANE DEPARTURE: ASSIST
Recently took a trip from [XXX] to [XXX] and during the course of this trip the lane departure, lane keeping and automatic braking would constantly fail during the course of the drive as the facial recognition sensor kept failing to detect my face and would start going into the Resume Control mode which pulses the brakes and turns on the four way flashers. There was also two different warnings displayed on the dash from the camera failure "Driver Facing Camera Blocked" and also "Driver Facing Camera Cannot Detect Face" several times during the past couple months. Additionally, the system would go straight to the Resume Control mode, when it is supposed to begin with the "Watch the Road" preliminary warning which is supposed to be able to be cleared with either the button on the steering wheel or by shaking the wheel, and that too does not operate properly. These instances happened even more frequently when the "Blue Cruise" hands free driving system was in operation. Additionally when the Blue Cruise Hands Free Driving system was making a lane change, over half the time the Blue Cruise would suddenly disengage before the lane change was completed, so the lane assist would try to take over and jerk the wheel back into the lane, making it seem like there was a loss of control over the vehicle. Furthermore the lane centering system is highly biased to the right side lane marker as it would not center the vehicle in the lane but stay right on the right side line even when passing another vehicle it stayed close to the lane line when the system is showing that it was moving the vehicle away from the vehicle being overtaken. And when I tried to move the vehicle away manually the system was fighting the manual correction and trying to keep the vehicle along the line. Very unsafe operation, not to mention that constantly fighting against these systems made this one of the most tiring drives I have done, and I have made this trip many times since 1983. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
NHTSA complaint #11742531 — an unverified report by a vehicle owner.
Recently took a trip from [XXX] to [XXX] and during the course of this trip the lane departure, lane keeping and automatic braking would constantly fail during the course of the drive as the facial recognition sensor kept failing to detect my face and would start going into the Resume Control mode which pulses the brakes and turns on the four way flashers. There was also two different warnings displayed on the dash from the camera failure "Driver Facing Camera Blocked" and also "Driver Facing Camera Cannot Detect Face" several times during the past couple months. Additionally, the system would go straight to the Resume Control mode, when it is supposed to begin with the "Watch the Road" preliminary warning which is supposed to be able to be cleared with either the button on the steering wheel or by shaking the wheel, and that too does not operate properly. These instances happened even more frequently when the "Blue Cruise" hands free driving system was in operation. Additionally when the Blue Cruise Hands Free Driving system was making a lane change, over half the time the Blue Cruise would suddenly disengage before the lane change was completed, so the lane assist would try to take over and jerk the wheel back into the lane, making it seem like there was a loss of control over the vehicle. Furthermore the lane centering system is highly biased to the right side lane marker as it would not center the vehicle in the lane but stay right on the right side line even when passing another vehicle it stayed close to the lane line when the system is showing that it was moving the vehicle away from the vehicle being overtaken. And when I tried to move the vehicle away manually the system was fighting the manual correction and trying to keep the vehicle along the line. Very unsafe operation, not to mention that constantly fighting against these systems made this one of the most tiring drives I have done, and I have made this trip many times since 1983. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
NHTSA complaint #11742531 — an unverified report by a vehicle owner.
Macclenny, FL
LANE DEPARTURE: WARNING
Recently took a trip from [XXX] to [XXX] and during the course of this trip the lane departure, lane keeping and automatic braking would constantly fail during the course of the drive as the facial recognition sensor kept failing to detect my face and would start going into the Resume Control mode which pulses the brakes and turns on the four way flashers. There was also two different warnings displayed on the dash from the camera failure "Driver Facing Camera Blocked" and also "Driver Facing Camera Cannot Detect Face" several times during the past couple months. Additionally, the system would go straight to the Resume Control mode, when it is supposed to begin with the "Watch the Road" preliminary warning which is supposed to be able to be cleared with either the button on the steering wheel or by shaking the wheel, and that too does not operate properly. These instances happened even more frequently when the "Blue Cruise" hands free driving system was in operation. Additionally when the Blue Cruise Hands Free Driving system was making a lane change, over half the time the Blue Cruise would suddenly disengage before the lane change was completed, so the lane assist would try to take over and jerk the wheel back into the lane, making it seem like there was a loss of control over the vehicle. Furthermore the lane centering system is highly biased to the right side lane marker as it would not center the vehicle in the lane but stay right on the right side line even when passing another vehicle it stayed close to the lane line when the system is showing that it was moving the vehicle away from the vehicle being overtaken. And when I tried to move the vehicle away manually the system was fighting the manual correction and trying to keep the vehicle along the line. Very unsafe operation, not to mention that constantly fighting against these systems made this one of the most tiring drives I have done, and I have made this trip many times since 1983. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
NHTSA complaint #11742531 — an unverified report by a vehicle owner.
Summerville, SC
VEHICLE SPEED CONTROL
My 2025 Lincoln Nautilus forward collision avoidance system reduces cruise control speed unexpectedly and wanders between lane markers. The driver-facing camera is also overly sensitive — triggering “watch the road” warnings even when glancing over a shoulder to change lanes, while wearing sunglasses, and does not stop warning even when looking straight ahead out windshield. Then the system activates a “resume control” warning and braking and hazard lights. This distraction has almost caused me to have three accidents. The BlueCruise also shuts off without warning, which is also dangerous. This is a time when a warning noise would be justified. Lastly, random cancelled messages appear on dashboard and I have zero idea what wa cancelled. I can only enter one date below but this is an ongoing issue. Service continues to claim there is no issue even though this is a known issue.
NHTSA complaint #11737338 — an unverified report by a vehicle owner.
Summerville, SC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My 2025 Lincoln Nautilus forward collision avoidance system reduces cruise control speed unexpectedly and wanders between lane markers. The driver-facing camera is also overly sensitive — triggering “watch the road” warnings even when glancing over a shoulder to change lanes, while wearing sunglasses, and does not stop warning even when looking straight ahead out windshield. Then the system activates a “resume control” warning and braking and hazard lights. This distraction has almost caused me to have three accidents. The BlueCruise also shuts off without warning, which is also dangerous. This is a time when a warning noise would be justified. Lastly, random cancelled messages appear on dashboard and I have zero idea what wa cancelled. I can only enter one date below but this is an ongoing issue. Service continues to claim there is no issue even though this is a known issue.
NHTSA complaint #11737338 — an unverified report by a vehicle owner.
Summerville, SC
LANE DEPARTURE: ASSIST
My 2025 Lincoln Nautilus forward collision avoidance system reduces cruise control speed unexpectedly and wanders between lane markers. The driver-facing camera is also overly sensitive — triggering “watch the road” warnings even when glancing over a shoulder to change lanes, while wearing sunglasses, and does not stop warning even when looking straight ahead out windshield. Then the system activates a “resume control” warning and braking and hazard lights. This distraction has almost caused me to have three accidents. The BlueCruise also shuts off without warning, which is also dangerous. This is a time when a warning noise would be justified. Lastly, random cancelled messages appear on dashboard and I have zero idea what wa cancelled. I can only enter one date below but this is an ongoing issue. Service continues to claim there is no issue even though this is a known issue.
NHTSA complaint #11737338 — an unverified report by a vehicle owner.
Macclenny, FL
STRUCTURE:BODY
Factory windshield has what looks to be micro sized cracks clustered throughout the glass and when the sun or other bright light hits at certain angles makes it look like a star field and drastically obscures forward vision.
NHTSA complaint #11736829 — an unverified report by a vehicle owner.
Macclenny, FL
VISIBILITY/WIPER
Factory windshield has what looks to be micro sized cracks clustered throughout the glass and when the sun or other bright light hits at certain angles makes it look like a star field and drastically obscures forward vision.
NHTSA complaint #11736829 — an unverified report by a vehicle owner.
Macclenny, FL
LANE DEPARTURE: ASSIST
Driving on Interstate 10 eastbound on May 9th, the lane departure system suddenly stopped working and would not turn back on and a warning on the dash stating Driver Facing Camera is Blocked but there was nothing in front of the camera which is on top of the steering wheel column. Then when returning home later that same day, the system began operating again but now it would continually go directly to the "Resume Control" and begin the emergency brake pulsing while on the highway as the facial recognition camera is apparently failing to recognize that I was facing forward. And when it goes into the Resume Control mode, the only way to regain control is by turning off the cruise control system entirely, pressing the gas pedal or moving the steering wheel or even pressing the brake did not disengage the system as it should.
NHTSA complaint #11736827 — an unverified report by a vehicle owner.
Driving on Interstate 10 eastbound on May 9th, the lane departure system suddenly stopped working and would not turn back on and a warning on the dash stating Driver Facing Camera is Blocked but there was nothing in front of the camera which is on top of the steering wheel column. Then when returning home later that same day, the system began operating again but now it would continually go directly to the "Resume Control" and begin the emergency brake pulsing while on the highway as the facial recognition camera is apparently failing to recognize that I was facing forward. And when it goes into the Resume Control mode, the only way to regain control is by turning off the cruise control system entirely, pressing the gas pedal or moving the steering wheel or even pressing the brake did not disengage the system as it should.
NHTSA complaint #11736827 — an unverified report by a vehicle owner.
Macclenny, FL
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Backing out of a parking spot at Lowe's in Jacksonville, vehicle was in motion and a pedestrian walked behind the vehicle and no warning or braking occurred inside the vehicle, I manually stopped when I saw the person appear in the camera as they walked behind the vehicle.
NHTSA complaint #11736828 — an unverified report by a vehicle owner.
at 9,800 milesDenham Spring, LACrash1 injured
AIR BAGS
The contact owns a 2025 LINCOLN Nautilus. The contact stated while operating the vehicle at an undisclosed speed she stated she was coming up to a red, the vehicle was suddenly t-boned by a separate vehicle right by the right front passenger side. The contact vehicle ended up by a median which led to the other vehicle hitting the contact by the rear a second time. The vehicle came to a final stop on top of a median. The air bags were not fully deployed, the steering wheel airbag deployed partially but it was white stuffing and no actual air bag came out. The vehicle was towed to deep south towing tow yard. A police report was filed. The contact stated she was injured in the incident, stated her thumb was shattered with surgery needed, and her right arm was severely Bruised. Medical treatment was given for injuries and pain meds. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 9,800.
NHTSA complaint #11735591 — an unverified report by a vehicle owner.
Mesa, AZ
VISIBILITY/WIPER
The rear hatchback window shattered with the vehicle sitting still overnight. All of the glass was shattered and most of it was in place and many pieces behind the vehicle on the driveway (as if it happened from inside the vehicle). Low temperature for the night was about 45 degrees, so nothing significant. The only explanation I can think of is the rear glass defroster turned on and overheated?
NHTSA complaint #11733990 — an unverified report by a vehicle owner.
Macclenny, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
Driving the vehicle with the cruise control on to remain at the posted speed limit and suddenly the vehicle went into Resume Control mode, began pulsing the brakes and engaged the flashers due to the Facial Recognition camera failed to recognize that I was looking straight ahead, and even pressing the accelerator pedal to override, nor pressing the "OK" button on the steering wheel to override operated, I had to shut the cruise control completely off in order to regain control of the vehicle driving. I have a video from my camera of the incident as it was occurring, however the file size due to being video is too large to upload per the instructions.
NHTSA complaint #11731088 — an unverified report by a vehicle owner.
Macclenny, FL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving on Interstate Highway 10 just west of Jacksonville Fl the Adaptive Cruise Control and Lane Departure systems were on and functioning and then suddenly the system shut itself off and a warning that the Driver Facing Camera cannot detect face, see manual appeared on the dash.
NHTSA complaint #11731081 — an unverified report by a vehicle owner.
Macclenny, FL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving the vehicle with the cruise control on to remain at the posted speed limit and suddenly the vehicle went into Resume Control mode, began pulsing the brakes and engaged the flashers due to the Facial Recognition camera failed to recognize that I was looking straight ahead, and even pressing the accelerator pedal to override, nor pressing the "OK" button on the steering wheel to override operated, I had to shut the cruise control completely off in order to regain control of the vehicle driving. I have a video from my camera of the incident as it was occurring, however the file size due to being video is too large to upload per the instructions.
NHTSA complaint #11731088 — an unverified report by a vehicle owner.
Driving on Interstate Highway 10 just west of Jacksonville Fl the Adaptive Cruise Control and Lane Departure systems were on and functioning and then suddenly the system shut itself off and a warning that the Driver Facing Camera cannot detect face, see manual appeared on the dash.
NHTSA complaint #11731081 — an unverified report by a vehicle owner.
Driving the vehicle with the cruise control on to remain at the posted speed limit and suddenly the vehicle went into Resume Control mode, began pulsing the brakes and engaged the flashers due to the Facial Recognition camera failed to recognize that I was looking straight ahead, and even pressing the accelerator pedal to override, nor pressing the "OK" button on the steering wheel to override operated, I had to shut the cruise control completely off in order to regain control of the vehicle driving. I have a video from my camera of the incident as it was occurring, however the file size due to being video is too large to upload per the instructions.
NHTSA complaint #11731088 — an unverified report by a vehicle owner.
Macclenny, FL
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Backing out of a parking stall at the store and as I was moving, two pedestrians walked behind the vehicle and no alert sounded in the vehicle while backing up, nor did the vehicle brake as it should to avoid hitting them. Vehicle was in electric mode and I did not notice if the rear beeper was operating at the time or not.
NHTSA complaint #11731095 — an unverified report by a vehicle owner.
Macclenny, FL
LANE DEPARTURE: WARNING
Driving on Interstate Highway 10 just west of Jacksonville Fl the Adaptive Cruise Control and Lane Departure systems were on and functioning and then suddenly the system shut itself off and a warning that the Driver Facing Camera cannot detect face, see manual appeared on the dash.
NHTSA complaint #11731081 — an unverified report by a vehicle owner.
Shelby Township, MI
UNKNOWN OR OTHER
The rearview camera appears foggy with poor visibility even in clear weather. The problem was reported to the dealer during the December - February snowy weather; their suggestion was to keep the camera clean. At [XXX], getting out to clean a camera presents additional health and safety risks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11722811 — an unverified report by a vehicle owner.
Alachua, FL
UNKNOWN OR OTHER
Owner's manual was not provided and when asked the delear mentioned that the Owner's manual is online. This is a safety risk as access to important information is only available when connected to the internet.
NHTSA complaint #11721288 — an unverified report by a vehicle owner.