24 of the
203 complaints about the 1999 Lincoln Town CAR are about the
braking system — 12% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
53,000 miles.
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT FELT THE BRAKES WERE NOT WORKING PROPERLY. THE CONTACT MADE A RIGHT HAND TURN AND CRASHED INTO A PARKED TRUCK. THE CONTACT DID NOT HAVE AN INJURY THAT REQUIRED TRANSPORT TO A HOSPITAL AND NO POLICE REPORT WAS FILED. THE CRASH HAPPENED RIGHT AT THE INDEPENDENT MECHANIC'S SHOP. THE INDEPENDENT MECHANIC FIXED THE BRAKES WITH A FLUID LEAK FROM THE BRAKE LINE AS THE CAUSE OF THE MALFUNCTION. THE CONTACT FELT THERE ALSO WAS AN ISSUE OF THE FRONT END OF THE VEHICLE BEING OUT OF ALIGNMENT THAT CAUSED THE VEHICLE TO DRIFT TO ONE SIDE. THE ISSUE RECURRED WITH THE FRONT END STILL BEING OUT OF ALIGNMENT WITH A SCRAPING SOUND. THE CONTACT TOOK THE VEHICLE TO THE DEALER GRIFFIN FORD: NEW FORD 511 7TH ST W, TIFTON, GA 31794 (229) 382-1300 BUT RECEIVED NO ASSISTANCE FROM THE DEALER . THE CONTACT WENT TO ANOTHER UNKNOWN DEALER WHO DIAGNOSED THE ISSUE WITH THE BRAKES BUT STATED THAT THE FRONT END WAS NOT DAMAGED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS UNREPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #11384666 — an unverified report by a vehicle owner.
Wiggins, MSFire
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON THE 2-19-2008 I WAS GOING TO WALMART,WHEN I GO TO THE FRONTAGE ROAD AND TRIED TO STOP THE BRAKES GO OUT. I WENT THUR THE STOP SIGN, THERE WERE NO CAR COMING . I MANAGE TO PARK IN THE WALMART PARKING LOT. I PUT THE EMERGENCY BRAKE ON. WENT INTO THE STORE, IN ABOUT TWO MINUTE THERE WAS A PAGE FOR THE OWNER OF A BLACK LINCOLN TOWN CAR TO COME TO THE FRONT DECK. MY CAR WAS ON FIRE. IT WAS BURNING UNDER THE HOOD ON THE DRIVERSIDE. WHEN THE FIRE DEPARTMENT ARRIVED EVERYTHING UNDER THE HOOD WAS BURN UP. THE FIRE STARTED FROM THE MASTERCYLINDER. IT A TOTAL LOSE. .
NHTSA complaint #10219077 — an unverified report by a vehicle owner.
at 48,500 milesCanton, OH
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
THERE WAS A BURNING SMELL COMING FROM UNDER THE HOOD. CONSUMER LOOKED, HOWEVER, HE COULD NOT FIND THE SOURCE. THEN ONE DAY THE VEHICLE WOULD NOT GO INTO GEAR, AND NO BRAKES. AFTER THE VEHICLE WAS INSPECTED BY THE DEALER, THEY FOUND THE BRAKE SWITCH CONNECTOR BURNED.
NHTSA complaint #10119285 — an unverified report by a vehicle owner.
at 70,000 milesMount Laurel, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE CONSUMER'S VEHICLE HAS REQUIRED MULTIPLE REPAIRS TO INCLUDE BALL JOINT REPLACEMENT, TURNED ROTORS AND IDLER ARM REPLACEMENT. THE VEHICLE ONLY HAS 70000 MILES. *NM THE CRUISE WOULD NOT SHUT OFF WITHOUT A NEAR SKID AMOUNT OF BRAKING, THIS WOULD ALSO OCCUR BECAUSE THE SHIFTER WOULD NOT COME OUT OF THE PARK POSITION. *SC
NHTSA complaint #10095270 — an unverified report by a vehicle owner.
at 3,000 milesSeabrook, NH
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER COMPLAINED ABOUT AN ABS BRAKE PROBLEM. THE BRAKES PULSATED , AND IT OCCURRED EVERY 3,000 MILES. *AK
NHTSA complaint #10075785 — an unverified report by a vehicle owner.
at 83,000 milesDenham Springs, LA
SERVICE BRAKES, HYDRAULIC
CAR HAS A PROBLEN IN THE STEERING BOX. TOOK IT TO A SPECIALIST AND FORD DISCOUNTED IT. THEY SENT A LINCOLN REP DOWN AND HE JUST LIED TO ME ABOUT THE PROBLEM SAID IT WAS A FACTORY FLAW AND COULD NOT FIX , THEN I TOOK THE CAR INTO THE DEALER FOR A PINGING AND THEY SAID THEY COULDN'T HEAR IT (NOTHING WAS DONE)THEN LATER ON A TRIP IT WENT HAYWIRE SOUNDED LIKE A BIG DIESEL TRUCK ON THE HIGHWAY AND RAN LIKE CRAP , SUCKING GAS ALSO, THEN CHANGED DEALERS AND THEY SAID THEY COULDEN'T FIND A PING . I GRABED ME A MECHANIC AND WE TOOK A LITTLE RIDE AND BEFORE I COULD GET IT BACK IT WAS PINGING (TOOK THEM 3 WEEKS TO FIX WITH ME COMING UP ALMOST DAILY TO TEST IT, AND NOBODY CAN ADJUST THE HEAD LIGHTS ON THE CAR THAT IS BAD ITS IDIOT PROOF
NHTSA complaint #10070305 — an unverified report by a vehicle owner.
at 53,000 milesNaples, FL
SERVICE BRAKES
WE PURCHASED TWO NEW TOWNCARS FROM GERMAIN LINC.-MERC., NAPLES, FL, IN 1999 AND 2000 MY CAR'S,VIN [XXX], 1999 TOWN CAR, AND MY WIFE'S 2000 TOWN CAR, VIN [XXX]. MY FIRST COMPLAINT IS REGARDING MY CAR THAT DEVELOPED ELECTRONIC PROBLEMS RIGHT AFTER IT RAN OUT OF WARRANTY, AND NEEDED A $500 REPAIR. A WEEK LATER, IT DEVELOPED A LEAK, AND WAS REPAIRED AT $1000. IS THIS PLANNED OBSOLESCENCE? THIS WAS AT 56,000 MILES OF USE. SHOULDN'T THE DEALER CHECK BASIC SYSTEMS AND MAKE SURE THEY ARE WELL MAINTAINED? MY WIFE'S TOWNCAR HAS A FAR MORE SERIOUS AND HAZARDOUS HISTORY. SHE, ALONG WITH OUR GRANDSONS, EXPERIENCED A TIRE BLOWOUT AT 33,000 MILES. AFTER THE TIRE WAS CHANGED TO THE SPARE, SHE DROVE TO THE DEALER AND WAS TOLD THAT BOTH REAR TIRES SHOULD BE REPLACED FOR SAFETY. SHE AGREED. WHEN SHE PICKED UP THE CAR, ALL 4 TIRES (!)HAD BEEN REPLACED AT THE COST OF $548. THERE WAS NO PRICE ADJUSTMENT FOR ANY OF THE 4 TIRES REMOVED. ON 12-23-02 (3 DAYS LATER) SHE REPORTED TO THE DEALER THAT THE BRAKES WERE NOISY (SQUEAKED). WHEN SHE GOT THE CAR, THE BILL FOR THE BRAKES WAS $420. WHEN DRIVING OUR 2 DAUGHTERS AND 2 GRANDSONS THE FOLLOWING DAY, THE BRAKES DID NOT HOLD, AND SHE WAS UNABLE TO STOP AT A RED LIGHT, NEARLY HITTING THE CAR IN FRONT OF HER. ONLY BY FORCED PUMPING WITH BOTH FEET, AND SWERVING INTO THE TURN LANE, DID SHE AVOID A CRASH. HAD CARS BEEN COMING IN THAT TURN LANE, ANY NUMBER OF PEOPLE, PARTICULARLY IN OUR FAMILY, COULD HAVE BEEN KILLED. SHOULDN'T THE CUSTOMER "ADVISOR" ADVISE A MINOR BRAKE-PAD REPLACEMENT RATHER THAN WAIT FOR A MAJOR EXPENSIVE/DANGEROUS PROBLEM? WE STRONGLY DOUBT THAT WE WOULD CONSIDER ANOTHER FORD PRODUCT. THIS IS A SHORT HISTORY OF 2 REGULARLY-DEALER-MAINTAINED LUXURY CARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10070362 — an unverified report by a vehicle owner.
at 6,000 milesSalisbury, MD
SERVICE BRAKES, HYDRAULIC
WHEN THE VEHICLE WAS STARTED THE BRAKE PEDAL WENT TO THE FLOOR WHEN TAPPED. THE CONSUMER ALSO STATED WHEN THE BRAKES WERE APPLIED THE VEHICLE SHOOK. *NLM THE CONSUMER HAD A NEW MASTER CYLINDER, TEN SETS OF ROTARS AND PADS INSTALLED AND THE PROBLEM CONTINUED.
NHTSA complaint #10012163 — an unverified report by a vehicle owner.
Yadkinville, NC
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WOULD VIBRATE UNDER DASH WHEN MAKING A RIGHT TURN AND APPLYING BRAKES. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND UNBLE TO FIX PROBLEM.
NHTSA complaint #892325 — an unverified report by a vehicle owner.
Yadkinville, NC
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE WOULD VIBRATE UNDER DASH WHEN MAKING A RIGHT TURN AND APPLYING BRAKES. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND UNBLE TO FIX PROBLEM.
NHTSA complaint #892325 — an unverified report by a vehicle owner.
Cleminton, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BACK ROTOR ON, RIGHT REAR BRAKE IS NOT WORKING PROPERLY. HAS CONTACTED DEALER, AND DEAELR CANNOT DO ANYTHING ABOUT PROBLEM.
NHTSA complaint #884181 — an unverified report by a vehicle owner.
Tucson, AZ
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
DISTANCE BETWEEN GAS PEDAL AND BRAKE PEDAL ALLOWS FOOT TO FALL BETWEEN BOTH, WHEN TRYING TO APPLY BRAKES, AN ADDITION/MODIFICATION TO THE BRAKE PEDAL HAS CORRECTED THIS PROBLEM. CJ
NHTSA complaint #559614 — an unverified report by a vehicle owner.
Chino, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
REAR BRAKE FAILURE. *SLC
NHTSA complaint #554099 — an unverified report by a vehicle owner.
Chino, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
REAR BRAKE FAILURE. *SLC
NHTSA complaint #554099 — an unverified report by a vehicle owner.
Circleville, OH
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING VEHICLE WILL LOSE ALL ELECTRICAL FUNCTIONS DUE TO A SHORT. DEALER HAD VEHICLE 3-4 MONTHS, BUT COULD NOT DETERMINE CAUSE .*AK VEHICLE HAS HAD MULTIPLE PROBLEMS. OUT SIDE DOOR PANEL CAME OFF. BRAKES ARE SPONGY. WINDSHIELD FAILED. SEAT MALFUNCTIONS. DASH LITHTS AND STEREO FAILED AT DIFFEERENT TIMES.
NHTSA complaint #872250 — an unverified report by a vehicle owner.
Jefferson City, MO
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKE PADS AND ROTORS ARE PREMATURELY WEARING, AND BRAKES ARE SQUEAKING. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #871610 — an unverified report by a vehicle owner.
Valley Center, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAD VEHICLE IN THE SHOP FOR SEVERAL TIMES FOR TRANSMISSION/ AIR CONDITIONER,AND BRAKES. ROTOR WERE TURNED, AND WHEN APPLYING BRAKES PEDAL GOES ALL THE WAY TO THE FLOOR . CONSUMER TOOK VEHICLE TO THE DEALERSHIP. MECHANIC STATED DEFECTIVE PADS AFFECTED ROTORS, AND ROTORS HAD TO BE REPLACED.
NHTSA complaint #870919 — an unverified report by a vehicle owner.
Valley Center, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER HAD VEHICLE IN THE SHOP FOR SEVERAL TIMES FOR TRANSMISSION/ AIR CONDITIONER,AND BRAKES. ROTOR WERE TURNED, AND WHEN APPLYING BRAKES PEDAL GOES ALL THE WAY TO THE FLOOR . CONSUMER TOOK VEHICLE TO THE DEALERSHIP. MECHANIC STATED DEFECTIVE PADS AFFECTED ROTORS, AND ROTORS HAD TO BE REPLACED.
NHTSA complaint #870919 — an unverified report by a vehicle owner.
Carteret, NJCrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WAS PARKED WITH ENGINE OFF. WHEN STARTED, VEHICLE WENT APPROXIMATELY 10-14 FEET. ATTEMPTED TO MAKE A U-TURN, AND PUT FOOT ON BRAKE PEDAL, BUT THERE WERE NO BRAKES. VEHICLE ACCELERATED OUT OF CONTROL. PUT VEHICLE IN PARK AND IT CONTINUED TO TRAVEL AND HIT A PARKED CAR IN THE REAR, BUT CONTINUED TO TRAVEL. FINALLY VEHICLE WAS TURNED OFF AND IT STOPPED. UPON IMPACT , AIR BAGS FAILED TO DEPLOY. DRIVE RSUSTAINED INJURIES, AND VEHICLE WAS TOTALED.
NHTSA complaint #854251 — an unverified report by a vehicle owner.
Tullahoma, TN
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES ON SLICK SURFACE, RIGHT FRONT WHEEL WILL LOCK UP AND PULL THE VEHICLE TO THE RIGHT. THIS HAS HAPPENED DURING NORMAL STOPPING. ALSO, PEDAL HAS TO BE PUSHED FURTHER DOWN. SINCE THEN BRAKES LOCKED UP SEVERAL TIMES ON SLICK ROADS/TWO-LANE ROADS.
NHTSA complaint #854014 — an unverified report by a vehicle owner.
Grand Junc, CO
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
VEHICLE WAS SOLD WITHOUT BOLTS HOLDING THE FRONT BRAKE CALIPER TO THE VEHICLE. MJS
NHTSA complaint #549413 — an unverified report by a vehicle owner.
Grand Junc, CO
SERVICE BRAKES, AIR:DISC:CALIPER
VEHICLE WAS SOLD WITHOUT BOLTS HOLDING THE FRONT BRAKE CALIPER TO THE VEHICLE. MJS
NHTSA complaint #549413 — an unverified report by a vehicle owner.
Grand Junc, CO
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
VEHICLE WAS SOLD WITHOUT BOLTS HOLDING THE FRONT BRAKE CALIPER TO THE VEHICLE. MJS
NHTSA complaint #549413 — an unverified report by a vehicle owner.
Philladelphia, PACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT 10 MPH AND MAKIG A LEFT TURN AN EMERGENCY SITUATION OCCURRED THAT CALLED ON THE BRAKES AND THEY FAILED. WHEN APPLIED, THE PEDAL WENT STRAIGHT TO THE FLOOR, VEHICLE THEN KEPT GOING AND STRUCK A PARKED VEHICLE. DEALER HAS BEEN CONTACTED.
NHTSA complaint #846268 — an unverified report by a vehicle owner.