13 of the
114 complaints about the 2007 Lincoln Town CAR are about the
braking system — 11% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
25,000 miles.
Unintended/Unexpected acceleration, even while brake pedal is pressed. Happens intermittently. Most scary time for me happened in Publix parking lot at crosswalk for pedestrians. I thought I was going to hit the pedestrians. There are two drivers for this car and has happened to both of us. Just now, [XXX] around [XXX] it happened again when the other driver was driving out of Subway parking lot near St. Johns river into right lane of 3 lanes of traffic near an intersection with a car tuning left right in front of us. Very scary and glad no collision. No, to dealer or independent service dealer question. No, to the manufacturer, police, insurance representatives or others question No, to the warning lamps, messages, or other symptoms of the problem question INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11627094 — an unverified report by a vehicle owner.
at 104,028 milesColumbus, OHCrash
SERVICE BRAKES
TL* THE CONTACT OWNED A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING LOT AND ATTEMPTING TO DRIVE UP A HILL, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATED EXCESSIVELY INDEPENDENTLY. THE BRAKES CEASED TO OPERATE AND THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED. THE CONTACT THEN FORCED THE VEHICLE INTO PARK AS THE VEHICLE WHICH CAUSED THE VEHICLE TO MAKE AN ABRUPT STOP. AS THE VEHICLE WAS IN PARK, THE VEHICLE THEN PROCEEDED TO ACCELERATE BACKWARDS DOWN THE HILL. THE CONTACT ATTEMPTED TO AVOID HITTING OTHER VEHICLES AND STEERED THE VEHICLE INTO AN EMBANKMENT AND BACKED INTO A SMALL TREE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE CONTACT DID NOT RECEIVE ANY MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,028. *PM CONSUMER STATED CAR ACCERELATED AND DID NOT STOP UNTIL CAR WAS IN PARK TO A STOP.
NHTSA complaint #11297956 — an unverified report by a vehicle owner.
at 108,000 milesRaleigh, NC
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS TO COME TO A STOP, THE VEHICLE INADVERTENTLY ACCELERATED. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO SHIFT FROM DRIVE TO NEUTRAL. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AS THE CONTACT WAS WAITING TO HEAR FROM A SUPERVISOR. THE CONTACT STATED THAT HE PREVIOUSLY OWNED A 2005 LINCOLN TOWN CAR THAT HAD THE SAME FAILURE, BUT WAS ALSO NOT DIAGNOSED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND DID NOT FIND ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
NHTSA complaint #11051684 — an unverified report by a vehicle owner.
at 60,000 milesPort Clinton, OHCrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED AFTER SHIFTING THE VEHICLE INTO DRIVE, THE VEHICLE EXPERIENCED AN UNINTENDED ACCELERATION WHICH RESULTED IN A CRASH THROUGH THE PASSENGER'S GARAGE. THE VEHICLE WAS NOT ABLE TO STOP EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AFTER THE VEHICLE WAS PUT INTO PARK AND THE KEY WAS REMOVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10816769 — an unverified report by a vehicle owner.
at 61,000 milesKenosha, WI
SERVICE BRAKES
PULLING INTO PARKING SPACE LEFT TURN APPLIED BRAKES AND ENGINE BEGAN ACCELERATING HIT SNOW BANK. SECOND TIME I WAS GOING TO PULL INTO MY COMMUNITY AGAIN LEFT HAND TURN PULLED INTO CENTER LANE APPLIED BRAKES ENGINE STARTED RACING GOT OFF BRAKES APPLIED AGAIN AND WAS OK. SOMEONE HAS TO FIX THIS BEFORE INJURY OCCURS.
NHTSA complaint #10683509 — an unverified report by a vehicle owner.
at 12,000 milesMoss Beach, CA
SERVICE BRAKES
WHEN KEY IS INSERTED IN IGNITION, THE SEAT SLAMS FORWARD INTO THE STEERING WHEEL AND THEN REVERSES SLAMMING TO EXTREME BACK POSITION AND THEN REVERSES REPEATING ACTION. AT SAME TIME THE BRAKE AND GAS PEDAL EXTENDS UPWARD AND DOWN. THE FORWARD SEAT MOTION COULD CRUSH A CHEST AGAINST THE STEERING WHEEL, AND THE BACKWARD MOTION COULD BREAK LEGS OF A PERSON SITTING IN THE BACK SEAT. IF THIS OCCURS WHILE CAR IS IN MOTION, THERE WOULD BE NO WAY TO CONTROL THE CAR, I.E. NO WAY TO TURN THE STEERING WHEEL, OR APPLY BRAKES. THE CAR WAS IN THE DEALER REPEATEDLY FOR THE 1ST SEVERAL YEARS, AND NOW THE PROBLEM IS RECURRING. THE FAULTY SEAT MOVEMENT IS EXTREMELY FAST--NOT AT PUSH BUTTON SEAT ADJUSTMENT SPEED.
NHTSA complaint #10519939 — an unverified report by a vehicle owner.
at 25,000 milesBaltimore, MD
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN TOWNCAR. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT WHEN APPLYING PRESSURE TO THE BRAKES, THE VEHICLE WOULD VIOLENTLY SHAKE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE CONTACT DID NOT INFORM MANUFACTURER NOR WAS THE VEHICLE INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 35,000 AND THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10395160 — an unverified report by a vehicle owner.
Huntsville, AL
SERVICE BRAKES, HYDRAULIC
REFERENCE COMPLAINTS 10327169, AND 10326349. LINCOLN 2007 TOWN CAR WHY ARE THESE REPORTS INCLUDED IN "INTERIOR SYSTEMS"? THEY ARE CLEARLY A SAFETY ISSUE THAT SHOULD BE INCLUDED UNDER BRAKES AND FUEL SYSTEM!! THIS MODEL HAS THE BRAKE PEDAL AND THE FUEL PEDAL CONNECTED TOGETHER IN A SYSTEM THAT CAN RAISE OR LOWER THEM TOGETHER...IT IS PROBABLY THIS SYSTEM THAT IS AT FAULT. IN ORDER TO PUT IN THIS FEATURE IT APPEARS THAT THEY MOVED THE GAS PEDAL CLOSER TO THE BRAKE PEDAL AND IT IS POSSIBLE TO APPLY BOTH PEDALS TOGETHER.
NHTSA complaint #10329832 — an unverified report by a vehicle owner.
at 3,000 milesLanghorne, PA
SERVICE BRAKES, HYDRAULIC
COMPONENT: VEHICLE SPEED CONTROL DETAILS: TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE GAS PEDAL AND BRAKES WERE TOO CLOSE TOGETHER. THE CONTACT OBSERVED THAT THEY WERE TOO CLOSE WHEN THE VEHICLE WAS PURCHASED; I NOTIFY THE DEALER, REEDMAN-TOLL, LANGHORNE, PA APPROXIMATELY 6 MONTHS AFTER PURCHASE AND WAS TOLD THAT THERE WAS NO RECALL ON THIS CONDITION. MY HUSBAND, JULIUS HYMAN, THE PRIMARY DRIVER, HAS EXPERIENCED THIS UNATTENDED ACCELERATION APPROXIMATELY 6 TIMES AND FORTUNATELY HE WAS ABLE TO REMOVE THE FOOT FROM THE ACCELERATOR ALLOWING THE BRAKE TO FUNCTION BEFORE AN ACCIDENT OCCURRED.OR THE MANUFACTURER. .
NHTSA complaint #10288776 — an unverified report by a vehicle owner.
at 11,806 milesShelton, WA
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. ON FOUR SEPARATE OCCASIONS, WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE BRAKE PUSHED BACK UNDER HIS FOOT AND THE VEHICLE SURGED FORWARD. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 11,806. UPDATED 10/03/08 *BF UPDATED 10/06/08. 8JB
NHTSA complaint #10241986 — an unverified report by a vehicle owner.
at 1,520 milesTulsa, OK
SERVICE BRAKES, HYDRAULIC
I PURCHASED THE 2007 TOWNCAR ON 6/24/08, WITH 14,500 MILES. THE PROBLEM OCCURS WHEN MY SHOE IS HALF ON THE BRAKE AND THE PEDAL WILL GO DOWN TO WHERE THE GAS PEDAL IS. THIS HAS HAPPENED 6 OR 7 TIME ALREADY, THE HARDER YOU PRESS THE BRAKE THE FASTER YOU GO. WHY DOES THE BRAKE PEDAL GO DOWN THIS FAR? MY WIFE GETS ALL SHOOK UP WHEN THIS HAPPENS. I PUT THE CAR IN NEUTRAL AND THE CAR STOPS ON A DIME WITH THE MOTOR RACING THIS LOOKS LIKE A DESIGN PROBLEM, WHY WOULD YOU RAISE THE BRAKE AND GAS PEDAL AT THE SAME TIME, IT WOULD BE BETTER IF YOU COULD RAISE OR LOWER THEM ONE AT A TIME. I HAVE BEEN DRIVING FOR 50 YEARS OR MORE AND NEVER HAD THIS PROBLEM BEFORE. THE LAST TIME THIS OCCURRED WAS 8/28/08.
NHTSA complaint #10240252 — an unverified report by a vehicle owner.
at 12,056 milesDallas, TX
SERVICE BRAKES, HYDRAULIC
OVER THE YEAR AND HALF WE HAVE OWNED THE CAR, THE BRAKES HAVE FAILED AND BRINGING THE CAR TO A STOP IS VERY DIFFICULT. AFTER A LENGTHY BATTLE WE THE DEALERSHIP AND ALSO FORD, THEY STAND BY THE FACT THAT NOTHING IS WRONG. THEY HAD THE CAR ALMOST 3 MONTHS AND THEY COULD NOT DUPLICATE THE PROBLEM, SO THERE IS NO PROBLEM, ACCORDING TO THEM.
NHTSA complaint #10238017 — an unverified report by a vehicle owner.
at 110,000 milesHurley, NY
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN TRYING TO APPLY THE BRAKES IN HIS VEHICLE THE BRAKE PEDAL GOES DOWN TOO FAR AND HITS THE ACCELERATOR CAUSING THE CAR TO JUMP FORWARD. THE CONTACT BROUGHT THE CAR INTO AN AUTHORIZED DEALER HOWEVER A TECHNICIAN WAS UNABLE TO DIAGNOSE A PROBLEM. THE CURRENT MILEAGE IS 11,350. UPDATED 06/25/08 *BF THE CONSUMER STATED WHEN HE APPLIED THE BRAKE, THE ACCELERATOR PEDAL WOULD GO DOWN AS WELL. UPDATED 06/29/08
NHTSA complaint #10229893 — an unverified report by a vehicle owner.