2023 Lucid AIR problems

ELECTRICAL SYSTEM

While travelling to California on a personal trip my vehicle displayed a "Battery System Fault" warning message on the driver's display and advised me to stop the vehicle in a safe location within 120 seconds. After pulling off the highway onto the shoulder of an exit ramp and stopping the vehicle it would not longer shift into drive and displayed a "Vehicle Not Driveable" warning message. -I was told by the manufacturer that the AC compressor had failed, causing damage to other components and leading to a loss of high voltage isolation. -The vehicle gave my 120 seconds to reach a safe location before the vehicle lost drive power. I was travelling on a very busy highway and could have been stranded in heavy traffic, posing a danger to myself and other motorists. Before the failure I was also experiencing very weak cooling performance from the air conditioning related to the AC compressor failing. Outside temperatures were around 95-100 degrees Fahrenheit, and temperatures in the cabin began to each uncomfortable levels. The lack of cooling could pose health risks to susceptible individuals. -The vehicle was inspected and repaired by the manufacturer, who confirmed the failure. -The failed and/or damaged components were inspected and repaired by the manufacturer. -The first symptoms I encountered involved abnormally slow DC fast charging and odd noises coming from the AC system. About 45-60 minutes before the failure I also had very little to no cooling from the air conditioning. Once the failure occurred the vehicle displayed the "Battery System Fault" warning message and instructed me to pull of the road ASAP.

NHTSA complaint #11761751 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

My 2023 Lucid Air Touring experienced a rearview camera/display failure while reversing, resulting in a backing collision and rear bumper damage. The main display/rearview image went blank or became unavailable during an active reverse maneuver, and the vehicle did not provide effective visual guidance or rear safety alerts before impact. This failure is consistent with NHTSA Recall 26V017 / Lucid SR-26-01-0, which concerns the rearview camera image not displaying when the vehicle is shifted into reverse, increasing the risk of a crash. Lucid denied responsibility but has not provided the underlying data, logs, timestamps, diagnostic records, software version history, OTA update records, or methodology supporting its conclusion. Lucid initially stated that the vehicle was not being operated during the reported time window, which I disputed because the vehicle was actively reversing when the display failure occurred. Lucid later acknowledged that a collision occurred but claimed no system errors were detected and that the recall update had allegedly been installed before the incident. If true, that creates an additional concern that the recall remedy may have been ineffective, incomplete, or insufficient. The absence of a recorded fault code does not prove that the rearview camera/display system functioned properly. I request that NHTSA investigate this as a potential rear visibility safety defect, FMVSS 111 issue, recall remedy failure, and inadequate manufacturer investigation. Lucid should be required to preserve and review all telemetry, event data, diagnostic logs, software records, OTA update records, camera/display/ACU logs, service history, and internal engineering analysis related to this incident.

NHTSA complaint #11741749 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

My 2023 Lucid Air Touring experienced a rearview camera/display failure while reversing, resulting in a backing collision and rear bumper damage. The main display/rearview image went blank or became unavailable during an active reverse maneuver, and the vehicle did not provide effective visual guidance or rear safety alerts before impact. This failure is consistent with NHTSA Recall 26V017 / Lucid SR-26-01-0, which concerns the rearview camera image not displaying when the vehicle is shifted into reverse, increasing the risk of a crash. Lucid denied responsibility but has not provided the underlying data, logs, timestamps, diagnostic records, software version history, OTA update records, or methodology supporting its conclusion. Lucid initially stated that the vehicle was not being operated during the reported time window, which I disputed because the vehicle was actively reversing when the display failure occurred. Lucid later acknowledged that a collision occurred but claimed no system errors were detected and that the recall update had allegedly been installed before the incident. If true, that creates an additional concern that the recall remedy may have been ineffective, incomplete, or insufficient. The absence of a recorded fault code does not prove that the rearview camera/display system functioned properly. I request that NHTSA investigate this as a potential rear visibility safety defect, FMVSS 111 issue, recall remedy failure, and inadequate manufacturer investigation. Lucid should be required to preserve and review all telemetry, event data, diagnostic logs, software records, OTA update records, camera/display/ACU logs, service history, and internal engineering analysis related to this incident.

NHTSA complaint #11741749 — an unverified report by a vehicle owner.

SEATS

Premature wear in perforated leather/vinyl seats. Cracking and tearing.

NHTSA complaint #11675994 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway. The car was towed to the nearest Lucid service center, but it remains there over 6 weeks later as they are not able to fix the problem.

NHTSA complaint #11662966 — an unverified report by a vehicle owner.

ENGINE

The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway. The car was towed to the nearest Lucid service center, but it remains there over 6 weeks later as they are not able to fix the problem.

NHTSA complaint #11662966 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I am submitting this complaint regarding a severe safety defect in my 2023 Lucid Air Grand Touring (VIN: [XXX] ). On [XXX], while driving on a state highway with my family—including my [XXX] and [XXX] children—the vehicle suddenly and without warning limited its speed to 35 MPH. This created an immediate and dangerous situation on a high-speed road, significantly increasing the risk of a rear-end collision. I was unable to accelerate beyond this limit, forcing me to pull over abruptly and navigate traffic hazards. This incident could have resulted in a serious accident or injury. I immediately reported this issue to Lucid Customer Care and took the vehicle to an authorized Lucid service center. The vehicle was out of service for 25 days (February 23, 2025 – March 19, 2025) for diagnostics and repairs. Ongoing Safety Concerns & Lack of Response from Lucid Motors Since this incident, I have repeatedly contacted Lucid Motors Customer Care, but I have received no clear response regarding the cause of this dangerous failure or any assurance that this will not happen again. Furthermore: My vehicle has experienced a total of 45 days of downtime in the first 10 months of my lease due to various mechanical failures, including a heating system failure ([XXX]). Lucid has failed to provide a resolution or clear direction regarding my attempts to return the vehicle. I have lost confidence in the safety of this vehicle and am concerned that this issue may impact other Lucid Air vehicles on the road. Request for NHTSA Investigation Given the seriousness of this defect, I am requesting that NHTSA investigate this issue to determine: Whether other Lucid Air vehicles have experienced sudden speed limitation issues. If this defect poses an ongoing safety risk to drivers and passengers. Whether Lucid Motors is adequately addressing and communicating these defects to consumers. I believe this defect could pose a serious INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11649614 — an unverified report by a vehicle owner.

STRUCTURE:BODY

left rear passenger door opens while opening the any other door. locking mechanism does not work, notified lucid.

NHTSA complaint #11580084 — an unverified report by a vehicle owner.

STRUCTURE:BODY

truck does not close all the way. repaired it many times and keep happening.

NHTSA complaint #11580085 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2023 Lucid Air. The contact stated that the front driver's side door failed to unlatch consistently. The contact had to enter the vehicle using the other doors. There are no warning lights illuminated. The vehicle had not been taken to the dealer. The manufacturer was made aware of the failure. The manufacturer sent for the vehicle to be picked up and taken to one of the Service Centers to be repaired. The vehicle was repaired; however, the failure persisted. The failure mileage was 8.

NHTSA complaint #11571814 — an unverified report by a vehicle owner.

POWER TRAIN

Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!

NHTSA complaint #11563856 — an unverified report by a vehicle owner.

SERVICE BRAKES

Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!

NHTSA complaint #11563856 — an unverified report by a vehicle owner.

LANE DEPARTURE: WARNING

Drive Mode - Moves the vehicle reverse and Reverse Mode - Moves the vehicle forward, no matter what it moves only FORWARD direction. If I would have trusted the Mode and drove it would have hit a high KWH charging station, would have been a major accident and lost my family! Lucid customer support recorded the whole incident and acknowledged and ordered the towe service! Vehicle is in Lucid Service center till now! They said it is software issues and all usual stories and rectified now and ready to drive( I am afraid to drive honestly as this is very dangerous issue- forward and reverse works to move ONLY in forward!) Here are the sequence: 1. Brake light failure 2, Vehicle will be in reduced power 3. Brake System failure 4.few more errors drove slowly from the parking lot to charging slot then when I put reverse mode - it moved forward only! Before this happened ADAS Issues: Lane Departure Protection Failure, Front Emergency Brake Failure, Traffic Drive Off Alert failure - Lucid Service acknowledge and corrected before!

NHTSA complaint #11563856 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2023 Lucid Air. The contact stated that he had purchased and picked up the vehicle from the Service Center. The contact stated that the vehicle had a 425-mile range, and the mile range at pick-up was 408. The contact stated that while driving 64 MPH, the heater became inoperable. Additionally, the vehicle started to lose charging range. The message "Battery Critically Low Vehicle May Shut Down Unexpectedly - Charge Immediately" was displayed. The contact stated that he drove to a charging station. The contact stated that he was able to charge the vehicle after several attempts. Additionally, the charging port failed to close and was stuck after charging the vehicle. The Service Center was notified of the failure and picked up the vehicle. The Service Center later informed the contact that the heater had drained the battery, and no other issue was found. The contact stated that he noticed through the App connected to the vehicle that the Service Center had not test-driven the vehicle. The service center declined to trade the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 316.

NHTSA complaint #11560244 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The contact owns a 2023 Lucid Air. The contact received notification of NHTSA Campaign Number: 23V521000 (Visibility/Wiper). The contact stated that the regional service personnel was contacted; however, the contact had received a response. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

NHTSA complaint #11558285 — an unverified report by a vehicle owner.

POWER TRAIN

I was driving on I80 west in San Francisco with about 75 mph. Suddenly shows turtle mode and dropped the speed to 52 mph. I was on the second lane and a lot of vehicles are behind us with same speed. I towed to the service center.

NHTSA complaint #11542552 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I was driving on I80 west in San Francisco with about 75 mph. Suddenly shows turtle mode and dropped the speed to 52 mph. I was on the second lane and a lot of vehicles are behind us with same speed. I towed to the service center.

NHTSA complaint #11542552 — an unverified report by a vehicle owner.