Owners have filed 20 complaints
about the 2024 Lucid AIR with NHTSA between 2024 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 4 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the Lucid AIR. 50 means typical for this
model; 100 means roughly double.
Severity — 100
40% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2024 Lucid AIR
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Transmission & Drivetrain
525.0%
Brakes
315.0%
1 crashes, 0 fires
Electrical System
315.0%
Driver Assist & Collision Avoidance
210.0%
2 crashes, 0 fires
Other & Unspecified
15.0%
Seats
15.0%
Windows, Mirrors & Wipers
15.0%
Fuel & Propulsion
15.0%
Acceleration & Cruise Control
15.0%
1 crashes, 0 fires
Steering
15.0%
Engine & Cooling
15.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2024 Lucid Air 4 DR AWD
5.2% risk
2024 Lucid Air 4 DR RWD
5.2% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2024peak 7Aug 2026
Recalls on the 2024 Lucid AIR
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026404128 units in Canada
Lights And Instruments
Issue: On certain vehicles, the circuits for the exterior lighting may not have proper circuit protection. As a result, the wiring and components could overheat and melt, and the exterior lights may not work. Safety Risk: Wiring and/or components that overheat and melt can create the risk of a fire. Exterior lights that don't work could increase the risk of a crash. Corrective Actions: To reduce the safety risk, Lucid advises that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed. Lucid will notify owners by mail. Lucid has sent a wireless over-the-air software update to each vehicle. If you haven't yet accepted the software update, Lucid encourages you to do so. If you need assistance with this update, you should contact Lucid customer care or a Lucid service center. There is no further action needed if your vehicle has software version 2.10.0 or a later release.
Recall 202623034 units in Canada
Powertrain
Issue: On certain vehicles, the inverter for the drive unit could fail and cause a loss of power to the wheels. Note: This recall only affects certain Air Pure rear-wheel drive models. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Lucid will notify owners by mail and send a wireless over-the-air software update to each vehicle to install an advanced diagnostic software that will monitor the inverter and warn you if it detects a problem. If you see this warning, you should contact a Lucid Service Center or Lucid Customer Care to arrange for the replacement of the inverter, as necessary.
Recall 202614382 units in Canada
Powertrain
Issue: On certain vehicles, the bolts securing the axle shafts to the drive unit may not have been tightened properly. As a result, the axle shaft(s) could separate from the drive unit and cause a sudden loss of power to the wheels. Note: This recall is an expansion of Transport Canada recall no. 2025-535. This recall only affects certain Air Pure rear-wheel drive models. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Lucid will notify owners by mail and advise you to contact a Lucid Service Center or Lucid Customer Care to schedule an appointment to replace the axle shaft bolts.
Recall 202601248 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Note: This problem would cause a "Camera Error. Turn your vehicle off and on again" message to be displayed. This recall only affects vehicles equipped with the optional DreamDrive Pro package. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Lucid will notify owners by mail. Lucid has sent a wireless over-the-air software update to each vehicle. If you haven't yet accepted the software update, Lucid encourages you to do so. If you need assistance with this update, you should contact Lucid customer care or a Lucid service center. There is no further action needed if your vehicle has software version 2.8.17 or a later release.
Recall 202553610 units in Canada
Visual System
Issue: On a small number of vehicles, a software problem could cause the rearview camera image to be delayed or not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Lucid will notify owners by email. Lucid has sent a wireless over-the-air software update to each vehicle. If you haven't yet accepted the software update, Lucid encourages you to do so. If you need assistance with this update, you should contact Lucid customer care or a Lucid service center. There is no further action needed if your vehicle has software version 2.8.0 or a later release.
Recall 20255352 units in Canada
Powertrain
Issue: On a small number of vehicles, the bolts securing the axle shafts to the drive unit may not have been tightened properly. As a result, the axle shaft(s) could separate from the drive unit and cause a sudden loss of power to the wheels. Note: This recall only affects certain Air Pure rear-wheel drive models. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Lucid will notify owners by email and advise you to contact a Lucid Service Center or Lucid Customer Care to schedule an appointment to inspect and, if necessary, replace the axle shaft bolts.
Recall 2025152274 units in Canada
Accessories
Issue: This recall is for certain all-weather floor mats that were sold as a Lucid genuine accessory. On certain vehicles, the accelerator pedal could get stuck on the floor mat. If this happens, the vehicle may not slow down when you release the accelerator pedal. Note: This recall is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: A stuck accelerator pedal could cause an unintended acceleration and increase the risk of a crash. Corrective Actions: To reduce the safety risk, Lucid advises you to remove the driver's all-weather floor mat. Lucid will notify owners by email and provide you with instructions for how to inspect the all-weather floor mats. You should contact Lucid customer care or a Lucid service center if you would like help inspecting the all-weather floor mats. Lucid will reimburse owners of the affected all-weather floor mats.
Recall 20246737 units in Canada
High Voltage
Issue: On a small number of vehicles, the wiring harness for the rear drive unit may be too short and could disconnect. If this happens, there could be a loss of power to the wheels. Note: This recall only affects Air Pure rear-wheel drive models. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Lucid will notify owners by email and advise you to contact a Lucid Service Center or Lucid Customer Care to schedule an appointment to replace the rear drive unit wiring harness.
Reports where the owner recorded a crash, a fire, an injury or a death.
San Jose, CACrash1 injured
VEHICLE SPEED CONTROL
On July 21, 2026, a catastrophic safety defect occurred involving sudden, unprompted vehicle acceleration and a complete loss of braking capability. While operating the vehicle in reverse, it experienced a sudden, violent, and uncommanded surge in acceleration. Simultaneously, the braking system completely failed to respond to the driver's input, resulting in an initial collision with a vehicle parked across the street. The driver managed to carefully maneuver and limp the vehicle back home to the residential driveway. Upon arriving at the driveway, the vehicle suffered a secondary, severe surge/acceleration event combined with another total failure of the braking system, causing the vehicle to crash into the home garage. Throughout both incidents, the driver firmly applied the brakes, but the vehicle's braking system was completely overridden and unresponsive due to a catastrophic electronic or software failure. Failure Symptoms & Evidence: Immediately following the system failures, the vehicle's instrument cluster explicitly illuminated a critical warning: "Brake System Fault – Drive with caution and contact Customer Care immediately." This confirms that the vehicle's critical safety and braking systems actively faulted during the operational failure. Despite this clear dashboard warning and objective technical failure, the insurance carrier and investigators have been slow to recognize the hardware/software malfunction, posing an extreme safety hazard to the driver, passengers, and the public. We strongly request NHTSA to investigate this dangerous unintended acceleration and brake failure defect in 2024 Lucid vehicles.
NHTSA complaint #11760643 — an unverified report by a vehicle owner.
San Jose, CACrash1 injured
SERVICE BRAKES
On July 21, 2026, a catastrophic safety defect occurred involving sudden, unprompted vehicle acceleration and a complete loss of braking capability. While operating the vehicle in reverse, it experienced a sudden, violent, and uncommanded surge in acceleration. Simultaneously, the braking system completely failed to respond to the driver's input, resulting in an initial collision with a vehicle parked across the street. The driver managed to carefully maneuver and limp the vehicle back home to the residential driveway. Upon arriving at the driveway, the vehicle suffered a secondary, severe surge/acceleration event combined with another total failure of the braking system, causing the vehicle to crash into the home garage. Throughout both incidents, the driver firmly applied the brakes, but the vehicle's braking system was completely overridden and unresponsive due to a catastrophic electronic or software failure. Failure Symptoms & Evidence: Immediately following the system failures, the vehicle's instrument cluster explicitly illuminated a critical warning: "Brake System Fault – Drive with caution and contact Customer Care immediately." This confirms that the vehicle's critical safety and braking systems actively faulted during the operational failure. Despite this clear dashboard warning and objective technical failure, the insurance carrier and investigators have been slow to recognize the hardware/software malfunction, posing an extreme safety hazard to the driver, passengers, and the public. We strongly request NHTSA to investigate this dangerous unintended acceleration and brake failure defect in 2024 Lucid vehicles.
NHTSA complaint #11760643 — an unverified report by a vehicle owner.
San Jose, CACrash1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
On July 21, 2026, a catastrophic safety defect occurred involving sudden, unprompted vehicle acceleration and a complete loss of braking capability. While operating the vehicle in reverse, it experienced a sudden, violent, and uncommanded surge in acceleration. Simultaneously, the braking system completely failed to respond to the driver's input, resulting in an initial collision with a vehicle parked across the street. The driver managed to carefully maneuver and limp the vehicle back home to the residential driveway. Upon arriving at the driveway, the vehicle suffered a secondary, severe surge/acceleration event combined with another total failure of the braking system, causing the vehicle to crash into the home garage. Throughout both incidents, the driver firmly applied the brakes, but the vehicle's braking system was completely overridden and unresponsive due to a catastrophic electronic or software failure. Failure Symptoms & Evidence: Immediately following the system failures, the vehicle's instrument cluster explicitly illuminated a critical warning: "Brake System Fault – Drive with caution and contact Customer Care immediately." This confirms that the vehicle's critical safety and braking systems actively faulted during the operational failure. Despite this clear dashboard warning and objective technical failure, the insurance carrier and investigators have been slow to recognize the hardware/software malfunction, posing an extreme safety hazard to the driver, passengers, and the public. We strongly request NHTSA to investigate this dangerous unintended acceleration and brake failure defect in 2024 Lucid vehicles.
NHTSA complaint #11760643 — an unverified report by a vehicle owner.
On [XXX], at approximately [XXX], I arrived at the YMCA parking lot for my yoga class (located on [XXX], Mountain View, CA). While waiting for a parking spot, I put my Lucid Air in reverse to back up slightly. Generally, Lucid’s strong regenerative braking stops the car when the accelerator is released. However, this time, when I lifted my foot, the car unexpectedly accelerated at high speed, completely unresponsive to my control. It plowed through a pedestrian walkway, a row of bushes, and crashed into the exterior wall of the YMCA building before shutting itself off. The steering wheel was also unresponsive during the unexpected acceleration. After the crash, the car shut itself down and would not restart. The crash caused injury to my neck, and it was a miracle that no one was behind me at the normally very busy parking lot. The sudden acceleration and loss of control over the car was terrifying. In addition, all other safety mechanisms such as automatic braking failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11675786 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Houston, TX
POWER TRAIN
On XXX, my wife, [XXX], was operating the vehicle on a public roadway at approximately 40 miles per hour with our children as passengers. Without warning, the vehicle began jerking violently and decelerated to a stop in a live traffic lane, displaying a "Drive System Fault" message. Throughout the event, the vehicle would not respond to accelerator or brake input. The vehicle came to rest in a moving lane of traffic. No vehicle was following us at that moment; had one been, we would have been struck from behind. After restarting the vehicle, I was able to move it off the roadway at roughly one mile per hour, with the right rear wheel catching and refusing to rotate freely. The vehicle was then undriveable. It was towed to Lucid the same day and remains in your possession. This was not an inconvenience. It was an unwarned loss of propulsion and loss of vehicle control, in traffic, with minor children in the car. At highway speed, the outcome could have been catastrophic. The right rear wheel’s inability to rotate indicates a mechanical failure within the rear drive unit or driveline, not a recoverable software condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11761102 — an unverified report by a vehicle owner.
San Jose, CACrash1 injured
VEHICLE SPEED CONTROL
On July 21, 2026, a catastrophic safety defect occurred involving sudden, unprompted vehicle acceleration and a complete loss of braking capability. While operating the vehicle in reverse, it experienced a sudden, violent, and uncommanded surge in acceleration. Simultaneously, the braking system completely failed to respond to the driver's input, resulting in an initial collision with a vehicle parked across the street. The driver managed to carefully maneuver and limp the vehicle back home to the residential driveway. Upon arriving at the driveway, the vehicle suffered a secondary, severe surge/acceleration event combined with another total failure of the braking system, causing the vehicle to crash into the home garage. Throughout both incidents, the driver firmly applied the brakes, but the vehicle's braking system was completely overridden and unresponsive due to a catastrophic electronic or software failure. Failure Symptoms & Evidence: Immediately following the system failures, the vehicle's instrument cluster explicitly illuminated a critical warning: "Brake System Fault – Drive with caution and contact Customer Care immediately." This confirms that the vehicle's critical safety and braking systems actively faulted during the operational failure. Despite this clear dashboard warning and objective technical failure, the insurance carrier and investigators have been slow to recognize the hardware/software malfunction, posing an extreme safety hazard to the driver, passengers, and the public. We strongly request NHTSA to investigate this dangerous unintended acceleration and brake failure defect in 2024 Lucid vehicles.
NHTSA complaint #11760643 — an unverified report by a vehicle owner.
San Jose, CACrash1 injured
SERVICE BRAKES
On July 21, 2026, a catastrophic safety defect occurred involving sudden, unprompted vehicle acceleration and a complete loss of braking capability. While operating the vehicle in reverse, it experienced a sudden, violent, and uncommanded surge in acceleration. Simultaneously, the braking system completely failed to respond to the driver's input, resulting in an initial collision with a vehicle parked across the street. The driver managed to carefully maneuver and limp the vehicle back home to the residential driveway. Upon arriving at the driveway, the vehicle suffered a secondary, severe surge/acceleration event combined with another total failure of the braking system, causing the vehicle to crash into the home garage. Throughout both incidents, the driver firmly applied the brakes, but the vehicle's braking system was completely overridden and unresponsive due to a catastrophic electronic or software failure. Failure Symptoms & Evidence: Immediately following the system failures, the vehicle's instrument cluster explicitly illuminated a critical warning: "Brake System Fault – Drive with caution and contact Customer Care immediately." This confirms that the vehicle's critical safety and braking systems actively faulted during the operational failure. Despite this clear dashboard warning and objective technical failure, the insurance carrier and investigators have been slow to recognize the hardware/software malfunction, posing an extreme safety hazard to the driver, passengers, and the public. We strongly request NHTSA to investigate this dangerous unintended acceleration and brake failure defect in 2024 Lucid vehicles.
NHTSA complaint #11760643 — an unverified report by a vehicle owner.
San Jose, CACrash1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
On July 21, 2026, a catastrophic safety defect occurred involving sudden, unprompted vehicle acceleration and a complete loss of braking capability. While operating the vehicle in reverse, it experienced a sudden, violent, and uncommanded surge in acceleration. Simultaneously, the braking system completely failed to respond to the driver's input, resulting in an initial collision with a vehicle parked across the street. The driver managed to carefully maneuver and limp the vehicle back home to the residential driveway. Upon arriving at the driveway, the vehicle suffered a secondary, severe surge/acceleration event combined with another total failure of the braking system, causing the vehicle to crash into the home garage. Throughout both incidents, the driver firmly applied the brakes, but the vehicle's braking system was completely overridden and unresponsive due to a catastrophic electronic or software failure. Failure Symptoms & Evidence: Immediately following the system failures, the vehicle's instrument cluster explicitly illuminated a critical warning: "Brake System Fault – Drive with caution and contact Customer Care immediately." This confirms that the vehicle's critical safety and braking systems actively faulted during the operational failure. Despite this clear dashboard warning and objective technical failure, the insurance carrier and investigators have been slow to recognize the hardware/software malfunction, posing an extreme safety hazard to the driver, passengers, and the public. We strongly request NHTSA to investigate this dangerous unintended acceleration and brake failure defect in 2024 Lucid vehicles.
NHTSA complaint #11760643 — an unverified report by a vehicle owner.
Saint Augustine, FL
POWER TRAIN
While operating the vehicle, I experienced a sudden and unexpected loss of propulsion accompanied by a Drive System Failure warning. An associated fault message was also displayed. The vehicle became immediately undrivable and required towing. This matter is not being raised as a routine service concern. The critical issue is the abrupt and uncommanded loss of propulsion during active vehicle operation. Had this event occurred under different driving conditions—such as highway speeds, dense traffic, or an intersection—the potential safety consequences could have been severe, including elevated risk of collision. A propulsion loss of this nature represents a potential safety hazard to vehicle occupants and surrounding road users. Accordingly, I am requesting that Lucid treat this matter as a formal PRODUCT SAFETY INCIDENT requiring engineering-level review, rather than a standard repair disposition.
NHTSA complaint #11757529 — an unverified report by a vehicle owner.
Saint Augustine, FL
ELECTRICAL SYSTEM
While operating the vehicle, I experienced a sudden and unexpected loss of propulsion accompanied by a Drive System Failure warning. An associated fault message was also displayed. The vehicle became immediately undrivable and required towing. This matter is not being raised as a routine service concern. The critical issue is the abrupt and uncommanded loss of propulsion during active vehicle operation. Had this event occurred under different driving conditions—such as highway speeds, dense traffic, or an intersection—the potential safety consequences could have been severe, including elevated risk of collision. A propulsion loss of this nature represents a potential safety hazard to vehicle occupants and surrounding road users. Accordingly, I am requesting that Lucid treat this matter as a formal PRODUCT SAFETY INCIDENT requiring engineering-level review, rather than a standard repair disposition.
NHTSA complaint #11757529 — an unverified report by a vehicle owner.
Saint Augustine, FL
FUEL/PROPULSION SYSTEM
While operating the vehicle, I experienced a sudden and unexpected loss of propulsion accompanied by a Drive System Failure warning. An associated fault message was also displayed. The vehicle became immediately undrivable and required towing. This matter is not being raised as a routine service concern. The critical issue is the abrupt and uncommanded loss of propulsion during active vehicle operation. Had this event occurred under different driving conditions—such as highway speeds, dense traffic, or an intersection—the potential safety consequences could have been severe, including elevated risk of collision. A propulsion loss of this nature represents a potential safety hazard to vehicle occupants and surrounding road users. Accordingly, I am requesting that Lucid treat this matter as a formal PRODUCT SAFETY INCIDENT requiring engineering-level review, rather than a standard repair disposition.
NHTSA complaint #11757529 — an unverified report by a vehicle owner.
On [XXX], at approximately [XXX], I arrived at the YMCA parking lot for my yoga class (located on [XXX], Mountain View, CA). While waiting for a parking spot, I put my Lucid Air in reverse to back up slightly. Generally, Lucid’s strong regenerative braking stops the car when the accelerator is released. However, this time, when I lifted my foot, the car unexpectedly accelerated at high speed, completely unresponsive to my control. It plowed through a pedestrian walkway, a row of bushes, and crashed into the exterior wall of the YMCA building before shutting itself off. The steering wheel was also unresponsive during the unexpected acceleration. After the crash, the car shut itself down and would not restart. The crash caused injury to my neck, and it was a miracle that no one was behind me at the normally very busy parking lot. The sudden acceleration and loss of control over the car was terrifying. In addition, all other safety mechanisms such as automatic braking failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11675786 — an unverified report by a vehicle owner.
Laguna Hills, CA
SEATS
Main issue is that the vehicle will take about 30 seconds to unlock/awake, this is completely unacceptable! even the cheapest car on the market unlocks within a fraction of a second, this can also be a dangerous situation if i need to enter my vehicle quickly. Second issue is that the drivers side windshield wiper leaves smudges after wiping, even after changing the blades, the wiper still performs the same, i believe its the shape of the windshield that causes this. third issue is that the driver side lower seat cushion is retracting and buckling, this has been replaced once and its doing it again, but warranty says its normal wear and tear, this vehicle only has 18k miles on it. 4th issue is that Lucid just sent out an email blast for customers have an option to purchase a hardware upgrade for future enhancements and faster response on screen animations, this is completely insane! this vehicle manufacturer should've calculated all this before vehicle production, this should be a free upgrade for customers to offer future updates and safety features on the vehicles computer hardware. 5ft issue is, i contacted Lucid customer service to voice my opinion and find a resolution more than 5 times, which nobody ever got back to me, i asked to speak to someone on a higher role in the company, and that seems to be impossible. 6th issue is that i asked my service advisor for someone to get in touch with me for a buy-back, he replied that he will forward this to his team and they will send me an application for the buy-back process, that was 6 months ago! and contact from Lucid.
NHTSA complaint #11672457 — an unverified report by a vehicle owner.
Laguna Hills, CA
UNKNOWN OR OTHER
Main issue is that the vehicle will take about 30 seconds to unlock/awake, this is completely unacceptable! even the cheapest car on the market unlocks within a fraction of a second, this can also be a dangerous situation if i need to enter my vehicle quickly. Second issue is that the drivers side windshield wiper leaves smudges after wiping, even after changing the blades, the wiper still performs the same, i believe its the shape of the windshield that causes this. third issue is that the driver side lower seat cushion is retracting and buckling, this has been replaced once and its doing it again, but warranty says its normal wear and tear, this vehicle only has 18k miles on it. 4th issue is that Lucid just sent out an email blast for customers have an option to purchase a hardware upgrade for future enhancements and faster response on screen animations, this is completely insane! this vehicle manufacturer should've calculated all this before vehicle production, this should be a free upgrade for customers to offer future updates and safety features on the vehicles computer hardware. 5ft issue is, i contacted Lucid customer service to voice my opinion and find a resolution more than 5 times, which nobody ever got back to me, i asked to speak to someone on a higher role in the company, and that seems to be impossible. 6th issue is that i asked my service advisor for someone to get in touch with me for a buy-back, he replied that he will forward this to his team and they will send me an application for the buy-back process, that was 6 months ago! and contact from Lucid.
NHTSA complaint #11672457 — an unverified report by a vehicle owner.
Laguna Hills, CA
VISIBILITY/WIPER
Main issue is that the vehicle will take about 30 seconds to unlock/awake, this is completely unacceptable! even the cheapest car on the market unlocks within a fraction of a second, this can also be a dangerous situation if i need to enter my vehicle quickly. Second issue is that the drivers side windshield wiper leaves smudges after wiping, even after changing the blades, the wiper still performs the same, i believe its the shape of the windshield that causes this. third issue is that the driver side lower seat cushion is retracting and buckling, this has been replaced once and its doing it again, but warranty says its normal wear and tear, this vehicle only has 18k miles on it. 4th issue is that Lucid just sent out an email blast for customers have an option to purchase a hardware upgrade for future enhancements and faster response on screen animations, this is completely insane! this vehicle manufacturer should've calculated all this before vehicle production, this should be a free upgrade for customers to offer future updates and safety features on the vehicles computer hardware. 5ft issue is, i contacted Lucid customer service to voice my opinion and find a resolution more than 5 times, which nobody ever got back to me, i asked to speak to someone on a higher role in the company, and that seems to be impossible. 6th issue is that i asked my service advisor for someone to get in touch with me for a buy-back, he replied that he will forward this to his team and they will send me an application for the buy-back process, that was 6 months ago! and contact from Lucid.
NHTSA complaint #11672457 — an unverified report by a vehicle owner.
San Clemente, CA
POWER TRAIN
Following the OTA software update to V2.6.16, the car will randomly refuse to shift out of Park and into either Drive or Reverse. This occurs after the car has been recently plugged in to charge as well as randomly regardless of charging activity. This is a significant safety issue in that the car will not move despite having foot on the brake.
NHTSA complaint #11663435 — an unverified report by a vehicle owner.
Brooklyn, NY
POWER TRAIN
There was a safety recall, but Lucid told us the car was safe to drive while we waited for our service appointment. A couple of days before our appointment, (this past 2/9/2025) the car lost brakes, steering, and then completely bricked on the GWB. By great good fortune my wife, who was driving, wasn't injured. The car needed to be towed off the bridge. The service center afterward told us that it was the recall issue (short cable to power train or something like that) and that we shouldn't have been told it was safe to drive the car.
NHTSA complaint #11658784 — an unverified report by a vehicle owner.
Brooklyn, NY
STEERING
There was a safety recall, but Lucid told us the car was safe to drive while we waited for our service appointment. A couple of days before our appointment, (this past 2/9/2025) the car lost brakes, steering, and then completely bricked on the GWB. By great good fortune my wife, who was driving, wasn't injured. The car needed to be towed off the bridge. The service center afterward told us that it was the recall issue (short cable to power train or something like that) and that we shouldn't have been told it was safe to drive the car.
NHTSA complaint #11658784 — an unverified report by a vehicle owner.
Brooklyn, NY
SERVICE BRAKES
There was a safety recall, but Lucid told us the car was safe to drive while we waited for our service appointment. A couple of days before our appointment, (this past 2/9/2025) the car lost brakes, steering, and then completely bricked on the GWB. By great good fortune my wife, who was driving, wasn't injured. The car needed to be towed off the bridge. The service center afterward told us that it was the recall issue (short cable to power train or something like that) and that we shouldn't have been told it was safe to drive the car.
NHTSA complaint #11658784 — an unverified report by a vehicle owner.
Lake Forest, CA
ELECTRICAL SYSTEM
The recent software update v2.5.0 has been very unstable. The screens would often black out every 30 seconds and calls get cut off. But the biggest problem was it resetting profile while driving on the highway! Theres no way to fix it and we had to pull over on the side to switch profiles again to fix the seat. We called them and lucid has yet to call us back. This is a safety issue
NHTSA complaint #11627594 — an unverified report by a vehicle owner.
Suwanee, GA
ELECTRICAL SYSTEM
I was driving on a residential road and the car signaled it had an error and the engine turned off immediately. I was left in the road and couldn’t move. After an hour the electric died. No hazards. I was put in a very dangerous situation for me and passerby’s.
NHTSA complaint #11622619 — an unverified report by a vehicle owner.
Suwanee, GA
ENGINE
I was driving on a residential road and the car signaled it had an error and the engine turned off immediately. I was left in the road and couldn’t move. After an hour the electric died. No hazards. I was put in a very dangerous situation for me and passerby’s.
NHTSA complaint #11622619 — an unverified report by a vehicle owner.
Suwanee, GA
SERVICE BRAKES
I was driving on a residential road and the car signaled it had an error and the engine turned off immediately. I was left in the road and couldn’t move. After an hour the electric died. No hazards. I was put in a very dangerous situation for me and passerby’s.
NHTSA complaint #11622619 — an unverified report by a vehicle owner.
Thosuand Oaks, CA
POWER TRAIN
Car lost power and shut down in the middle of the road. Very dangerous, almost got hit. I was able to get the car to the side of the road. The vehicle was not driveable. Call Lucid customer care and they towed the vehicle to the service center. No loaner was provided to me.
NHTSA complaint #11614679 — an unverified report by a vehicle owner.
