Owners have filed 35 complaints
about the 2017 Maserati Ghibli with NHTSA between 2017 and 2024.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Maserati Ghibli. 50 means typical for this
model; 100 means roughly double.
Severity — 100
31.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
95% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2017 compares with every other Maserati Ghibli
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2017 Maserati Ghibli
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Transmission & Drivetrain
720.0%
1 crashes, 0 fires · median 26,000 mi
Engine & Cooling
720.0%
0 crashes, 1 fires · median 24,175 mi
Electrical System
617.1%
1 crashes, 0 fires · median 14,342 mi
Brakes
38.6%
2 crashes, 1 fires · median 1,100 mi
Steering
38.6%
1 crashes, 1 fires · median 24,750 mi
Other & Unspecified
25.7%
Median failure at 6,500 miles
Wheels
25.7%
Median failure at 23,500 miles
Acceleration & Cruise Control
25.7%
Median failure at 24,300 miles
Body & Structure
25.7%
Median failure at 14,000 miles
Suspension
12.9%
1 crashes, 0 fires · median 26,000 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
314.3%
10,000 – 24,999 miles
1047.6%
25,000 – 49,999 miles
838.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2017peak 4Nov 2024
Recalls on the 2017 Maserati Ghibli
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V173000
ENGINE AND ENGINE COOLING:ENGINE
Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.
Risk: If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.
17V046000
SEATS:FRONT ASSEMBLY:POWER ADJUST
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
Risk: An electrical short can increase the risk of a fire.
16V856000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte and Ghibli vehicles manufactured July 1, 2016, to October 12, 2016. The rear differential unit pinion nut may not have been properly tightened, allowing the pinion nut to loosen.
Risk: A loose pinion gear may bind, possibly resulting in the rear wheels locking up and increasing the risk of a crash.
16V840000
TIRES:SIDEWALL
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Ghibli and Quattroporte vehicles and one model year 2016 Ghibli vehicle manufactured February 29, 2016, to October 29, 2016. These vehicles are equipped with certain Pirelli P Zero All Season tires, size 275/40R19 101W, that may develop cracks in their lower sidewall, possibly resulting in a loss of air.
Risk: A loss of air may result in tire failure or a loss of vehicle control, increasing the risk of a crash.
16V839000
BACK OVER PREVENTION: CAMERA SYSTEM
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte, Ghible, and Levante vehicles manufactured July 1, 2016, to November 14, 2016. In temperatures below freezing, the entertainment telematics module (ETM) may place itself in a protection mode, disabling the back-up camera.
Risk: If the back-up camera is inoperable, it may be more difficult for the operator to see people or objects behind the vehicle, increasing the risk of injury or crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20227085,005 units in Canada
Label
Issue: On certain vehicles, the airbag warning labels are located on the headliner under the sun visors. Canadian regulations require information about the airbag system to be provided on both sides of the sun visor. Safety Risk: This small error does not affect safety. Corrective Actions: This is not a recall. Maserati has made changes to ensure that all new vehicles have the airbag warning labels installed correctly.
Recall 2018134652 units in Canada
Powertrain
On certain vehicles, the engine control module software may put the vehicles in neutral or park or shut the engine off when moving at low speeds. Depending on traffic conditions, an unintentional engine shut-down could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the engine control module.
Recall 20170331,838 units in Canada
Seats And Restraints
On certain vehicles, the seat wiring harness layout may have been routed incorrectly during manufacturing. Through normal seat adjustment, this could cause the seat wiring harness to rub against metal points on the seat/seat frame assembly. Over time, this could lead to an inoperative seat adjustment system, and in some cases could result in an electrical short to ground between the seat wiring harness and the seat adjustment motor assembly, which could increase the risk of fire causing injury and/or damage to property. Correction: Dealers will inspect routing and will secure and protect the seat wiring harness, and if necessary, install a new seat wiring harness.
Recall 201658816 units in Canada
Powertrain
On certain vehicles, the rear differential unit pinion nut may not have been tightened correctly during manufacturing. If the pinion nut loosens, it could cause noise, vibration, reduced gear and bearing life, and a differential fluid leak at the pinion seal. In the worst case, the rear wheels could lock up while the vehicle is in motion, causing a loss of vehicle control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will check the torque of the rear differential unit pinion nut and, if necessary, replace the rear differential unit.
Recall 2016572500 units in Canada
Accessories
On certain vehicles, the Entertainment-Telematics Module (ETM) may become inoperative when subjected to temperatures below Zero degrees Celsius. If this occurs, the backup camera image would not be displayed in the ETM which could increase the risk of a crash causing injury and/or damage to property while reversing. Correction: Dealers update the Entertainment-Telematics Module.
Reports where the owner recorded a crash, a fire, an injury or a death.
Woodland Hills, CACrash
SERVICE BRAKES
INTERMITTENT HARD BRAKE PEDAL INABILITY TO STOP THE CAR IN A SAFE MANNER. I HAD THE VACUUM BOOSTER PUMP REPLACED TWICE. ONCE THE REPAIR LASTED FOR A YEAR THEN THE LAST TIME THE INCIDENT REOCCURED AFTER THE SECOND REPAIR. THE FIRST TIME PRIOR TO REPAIR THERE WAS AN ACCIDENT TRAVELLING A 5 MPH AFTER THE FIRST REPAIR THERE WAS A HARD BRAKING INCIDENT THAT ALMOST CAUSED AN ACCIDENT AT AROUND 40 MPH. THEN HAD NEW BOOSTER PUMP REPAIRED. AFTER SECOND BOOSTER PUMP REPAIR THERE WAS ONOTHER HARD BRAKING PEDAL INCIDENT BUT WAS ABLE TO STOP THE VEHICLE WITH EXTREME DIFFICULTY. THE FIRST INCIDENT AT 5 MPH MY WIFE WAS DRIVING.
NHTSA complaint #11623657 — an unverified report by a vehicle owner.
KEY West, FLFire
STEERING
ON JULY 2017 I WENT TO THE DEALERSHIP AT 3500 WESTON ROAD, DAVIE, FL 33331 TO LEASE A NEW CAR, SIGNED PAPERS,PAID MONEY, WHILE I WAS BUSY WITH PAPERS, THEY MOVED THE CAR TO THE ENTRANCE OF THE DEALERSHIP. I SAT INTO THE CAR THEY PREPARED FOR ME AND LEFT.WHEN I GOT HOME WHICH IS 183 MILES AWAY, THEY CALLED ME AND SAID THEY GAVE ME DIFFERENT CAR WITH ANOTHER VIN AND THEY WILL MAIL ME ANOTHER PAPERS TO SIGN.I HAD NOTHING TO DO BUT SIGN NEW PAPERS WITH THE BACK DATE(I COULD NOT DRIVE BACK TO EXCHANGE THE CAR SINCE 2 WEEKS PRIOR OF THAT I GAVE BIRTH AND COULD NOT DRIVE WITH A NEWBORN AGAIN 180 MILES ONE WAY AND 180 MILES BACK.THE CAR WAS GIVING ISSUES FROM DAY #1.LATER IN 2018 I RECEIVED A RECALL LETTER( ENGINE SHUTS UP), IMMEDIATELY WENT TO THE DEALERSHIP.ISSUE WAS NOT FIXED,ENGINE STILL SHUTS OF DURING RIDE.+OTHER ISSUES: 1)DURING RAIN WHEEL GETS LOCKED, YOU CANNOT TURN LEFT/RIGHT,CAN DRIVE ONLY STRAIGHT.TO FIX THE ISSUE YOU HAVE TO STOP IN THE MIDDLE OF THE HIGHWAY TO RESTART THE CAR.YOU CANNOT EVEN PULL OFF THE ROAD TO DO THAT.(IN MOTION) 2)SMOKE FROM HOOD(STATIONARY) 3)ENGINE SHUTS OFF(HIGHWAY& CITY IN MOTION) 4)BREAKS GIVING SOME VIBRATION(MOTION) 5)BREAKS GET STUCK, SOMETIMES THEY DON'T GO ALL THE WAY UP AFTER YOU PUSH THEM. HAVE TO SQUEEZE FEET UNDER IT TO PUSH IT UP BACK.(DRIVING) MANUFACTURE REFUSED TO EXCHANGE THE CAR,THEY LET ME KNOW THAT AFTER I TOOK THE CAR FROM DEALERSHIP THIS CAR BECAME MY PROBLEM NOT THEIRS ANY MORE & I HAVE TO KEEP THAT RECALLED, MANUFACTURE DEFECTIVE CAR UNTIL I GUESS WE FINALLY DIE IN IT.IT IS A LIFE DANGEROUS CAR AND I DO NOT WANT TO PUT MY FAMILY LIVES IN THE RISK.MANUFACTURE CANNOT PLAY WITH PEOPLE LIVES.DEALERSHIP WHERE I LEASED THE CAR TOWED IT AWAY FROM MY HOUSE ON SEPT16,2019(HOOD SMOKE).MANUFACTURE TELLS ME THEY DON'T WANT TO EXCHANGE IT, IT IS MINE NO MATTER WHAT TILL LEASE ENDS.
NHTSA complaint #11269188 — an unverified report by a vehicle owner.
KEY West, FLFire
ENGINE
ON JULY 2017 I WENT TO THE DEALERSHIP AT 3500 WESTON ROAD, DAVIE, FL 33331 TO LEASE A NEW CAR, SIGNED PAPERS,PAID MONEY, WHILE I WAS BUSY WITH PAPERS, THEY MOVED THE CAR TO THE ENTRANCE OF THE DEALERSHIP. I SAT INTO THE CAR THEY PREPARED FOR ME AND LEFT.WHEN I GOT HOME WHICH IS 183 MILES AWAY, THEY CALLED ME AND SAID THEY GAVE ME DIFFERENT CAR WITH ANOTHER VIN AND THEY WILL MAIL ME ANOTHER PAPERS TO SIGN.I HAD NOTHING TO DO BUT SIGN NEW PAPERS WITH THE BACK DATE(I COULD NOT DRIVE BACK TO EXCHANGE THE CAR SINCE 2 WEEKS PRIOR OF THAT I GAVE BIRTH AND COULD NOT DRIVE WITH A NEWBORN AGAIN 180 MILES ONE WAY AND 180 MILES BACK.THE CAR WAS GIVING ISSUES FROM DAY #1.LATER IN 2018 I RECEIVED A RECALL LETTER( ENGINE SHUTS UP), IMMEDIATELY WENT TO THE DEALERSHIP.ISSUE WAS NOT FIXED,ENGINE STILL SHUTS OF DURING RIDE.+OTHER ISSUES: 1)DURING RAIN WHEEL GETS LOCKED, YOU CANNOT TURN LEFT/RIGHT,CAN DRIVE ONLY STRAIGHT.TO FIX THE ISSUE YOU HAVE TO STOP IN THE MIDDLE OF THE HIGHWAY TO RESTART THE CAR.YOU CANNOT EVEN PULL OFF THE ROAD TO DO THAT.(IN MOTION) 2)SMOKE FROM HOOD(STATIONARY) 3)ENGINE SHUTS OFF(HIGHWAY& CITY IN MOTION) 4)BREAKS GIVING SOME VIBRATION(MOTION) 5)BREAKS GET STUCK, SOMETIMES THEY DON'T GO ALL THE WAY UP AFTER YOU PUSH THEM. HAVE TO SQUEEZE FEET UNDER IT TO PUSH IT UP BACK.(DRIVING) MANUFACTURE REFUSED TO EXCHANGE THE CAR,THEY LET ME KNOW THAT AFTER I TOOK THE CAR FROM DEALERSHIP THIS CAR BECAME MY PROBLEM NOT THEIRS ANY MORE & I HAVE TO KEEP THAT RECALLED, MANUFACTURE DEFECTIVE CAR UNTIL I GUESS WE FINALLY DIE IN IT.IT IS A LIFE DANGEROUS CAR AND I DO NOT WANT TO PUT MY FAMILY LIVES IN THE RISK.MANUFACTURE CANNOT PLAY WITH PEOPLE LIVES.DEALERSHIP WHERE I LEASED THE CAR TOWED IT AWAY FROM MY HOUSE ON SEPT16,2019(HOOD SMOKE).MANUFACTURE TELLS ME THEY DON'T WANT TO EXCHANGE IT, IT IS MINE NO MATTER WHAT TILL LEASE ENDS.
NHTSA complaint #11269188 — an unverified report by a vehicle owner.
KEY West, FLFire
SERVICE BRAKES
ON JULY 2017 I WENT TO THE DEALERSHIP AT 3500 WESTON ROAD, DAVIE, FL 33331 TO LEASE A NEW CAR, SIGNED PAPERS,PAID MONEY, WHILE I WAS BUSY WITH PAPERS, THEY MOVED THE CAR TO THE ENTRANCE OF THE DEALERSHIP. I SAT INTO THE CAR THEY PREPARED FOR ME AND LEFT.WHEN I GOT HOME WHICH IS 183 MILES AWAY, THEY CALLED ME AND SAID THEY GAVE ME DIFFERENT CAR WITH ANOTHER VIN AND THEY WILL MAIL ME ANOTHER PAPERS TO SIGN.I HAD NOTHING TO DO BUT SIGN NEW PAPERS WITH THE BACK DATE(I COULD NOT DRIVE BACK TO EXCHANGE THE CAR SINCE 2 WEEKS PRIOR OF THAT I GAVE BIRTH AND COULD NOT DRIVE WITH A NEWBORN AGAIN 180 MILES ONE WAY AND 180 MILES BACK.THE CAR WAS GIVING ISSUES FROM DAY #1.LATER IN 2018 I RECEIVED A RECALL LETTER( ENGINE SHUTS UP), IMMEDIATELY WENT TO THE DEALERSHIP.ISSUE WAS NOT FIXED,ENGINE STILL SHUTS OF DURING RIDE.+OTHER ISSUES: 1)DURING RAIN WHEEL GETS LOCKED, YOU CANNOT TURN LEFT/RIGHT,CAN DRIVE ONLY STRAIGHT.TO FIX THE ISSUE YOU HAVE TO STOP IN THE MIDDLE OF THE HIGHWAY TO RESTART THE CAR.YOU CANNOT EVEN PULL OFF THE ROAD TO DO THAT.(IN MOTION) 2)SMOKE FROM HOOD(STATIONARY) 3)ENGINE SHUTS OFF(HIGHWAY& CITY IN MOTION) 4)BREAKS GIVING SOME VIBRATION(MOTION) 5)BREAKS GET STUCK, SOMETIMES THEY DON'T GO ALL THE WAY UP AFTER YOU PUSH THEM. HAVE TO SQUEEZE FEET UNDER IT TO PUSH IT UP BACK.(DRIVING) MANUFACTURE REFUSED TO EXCHANGE THE CAR,THEY LET ME KNOW THAT AFTER I TOOK THE CAR FROM DEALERSHIP THIS CAR BECAME MY PROBLEM NOT THEIRS ANY MORE & I HAVE TO KEEP THAT RECALLED, MANUFACTURE DEFECTIVE CAR UNTIL I GUESS WE FINALLY DIE IN IT.IT IS A LIFE DANGEROUS CAR AND I DO NOT WANT TO PUT MY FAMILY LIVES IN THE RISK.MANUFACTURE CANNOT PLAY WITH PEOPLE LIVES.DEALERSHIP WHERE I LEASED THE CAR TOWED IT AWAY FROM MY HOUSE ON SEPT16,2019(HOOD SMOKE).MANUFACTURE TELLS ME THEY DON'T WANT TO EXCHANGE IT, IT IS MINE NO MATTER WHAT TILL LEASE ENDS.
NHTSA complaint #11269188 — an unverified report by a vehicle owner.
at 26,000 milesMiami, FLCrash
POWER TRAIN
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
NHTSA complaint #11246562 — an unverified report by a vehicle owner.
at 26,000 milesMiami, FLCrash
STEERING
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
NHTSA complaint #11246562 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 37,600 milesRogers, MN
POWER TRAIN
The contact owns a 2017 Maserati Ghibli. The contact stated that while driving at various speeds, the rear end of the vehicle made an abnormal tinging sound. The contact related the failure to NHTSA Campaign Number: 16V856000(Power Train). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage mileage was approximately 37,600.
NHTSA complaint #11625276 — an unverified report by a vehicle owner.
Woodland Hills, CACrash
SERVICE BRAKES
INTERMITTENT HARD BRAKE PEDAL INABILITY TO STOP THE CAR IN A SAFE MANNER. I HAD THE VACUUM BOOSTER PUMP REPLACED TWICE. ONCE THE REPAIR LASTED FOR A YEAR THEN THE LAST TIME THE INCIDENT REOCCURED AFTER THE SECOND REPAIR. THE FIRST TIME PRIOR TO REPAIR THERE WAS AN ACCIDENT TRAVELLING A 5 MPH AFTER THE FIRST REPAIR THERE WAS A HARD BRAKING INCIDENT THAT ALMOST CAUSED AN ACCIDENT AT AROUND 40 MPH. THEN HAD NEW BOOSTER PUMP REPAIRED. AFTER SECOND BOOSTER PUMP REPAIR THERE WAS ONOTHER HARD BRAKING PEDAL INCIDENT BUT WAS ABLE TO STOP THE VEHICLE WITH EXTREME DIFFICULTY. THE FIRST INCIDENT AT 5 MPH MY WIFE WAS DRIVING.
NHTSA complaint #11623657 — an unverified report by a vehicle owner.
Shinnston, WV
POWER TRAIN
There is a recall for a rear differential issue and Maserati had previously repaired the differential. However, the problem has persisted and I have about 41k miles on the vehicle and already having the same issue. There is a whining noise in the rear along with a leaking rear differential. Both signs of the original problem. Maserati has stated that the repair has already been done but this raises a serious safety concern as it could result in the rear differential locking up and causing an accident.
NHTSA complaint #11600191 — an unverified report by a vehicle owner.
Timberlake, NC
VEHICLE SPEED CONTROL
I was on my way home from work sitting at the red light and when I was release my feet from the brake to take to driving, the auto start failed to start the car and I was stuck on side the road for 30 minutes because my vehicle wouldn’t not start. Finally the car started but I couldn’t get it to go over 15 mph. The car has been to the shop twice for service. Once was an electrical and the other time they couldn’t find nothing wrong with it. They said it just needed service. I serviced the vehicle as recommended and now it back doing the same thing again.
NHTSA complaint #11532965 — an unverified report by a vehicle owner.
Timberlake, NC
WHEELS
I was on my way home from work sitting at the red light and when I was release my feet from the brake to take to driving, the auto start failed to start the car and I was stuck on side the road for 30 minutes because my vehicle wouldn’t not start. Finally the car started but I couldn’t get it to go over 15 mph. The car has been to the shop twice for service. Once was an electrical and the other time they couldn’t find nothing wrong with it. They said it just needed service. I serviced the vehicle as recommended and now it back doing the same thing again.
NHTSA complaint #11532965 — an unverified report by a vehicle owner.
Timberlake, NC
ELECTRICAL SYSTEM
I was on my way home from work sitting at the red light and when I was release my feet from the brake to take to driving, the auto start failed to start the car and I was stuck on side the road for 30 minutes because my vehicle wouldn’t not start. Finally the car started but I couldn’t get it to go over 15 mph. The car has been to the shop twice for service. Once was an electrical and the other time they couldn’t find nothing wrong with it. They said it just needed service. I serviced the vehicle as recommended and now it back doing the same thing again.
NHTSA complaint #11532965 — an unverified report by a vehicle owner.
Pasadena, CA
UNKNOWN OR OTHER
Sitting at at red light with the start/stop system on, as I release the break pedal on a green light, the gear automatically has shifted to park. The car shows no signs that it has turned off or warnings that it has shifted gears on its own. I have to manually change gear to drive to get the car to move. I am aware that the recall was done for this issue but there has been no successful resolution to the problem. The car was taken to Rusnak Pasadena on July 21, 2021 and since they could not duplicate the concern, there was nothing done. The car was then taken to Maserati of Puente Hills as the issue continued. As per the dealership, on their maserati system, it shows that my car did not qualify for their recall and it would not be considered to be a manufacturing issue. This is a major safety concern as it can cause an accident
NHTSA complaint #11495200 — an unverified report by a vehicle owner.
Ocoee, FL
STRUCTURE:BODY
The vehicle was manufactured with laminated glass for all windows and the glass is delaminating and forming bubbles around glass edges which compromises the integrity of the glass. On my vehicle, it affects all 4 windows and both front and rear windshields. This issue is widely reported on forums and group message boards and seems to affect all years of the Maserati Ghibli from 2014+. I have inquired with a local independent shop and was told that this is a safety concern and to try to reach out to the dealership. Reaching out to the dealership, I have not received a response. Others have said they had mixed results with the dealerships replacing their glass even with warranty. Others out of warranty were denied replacement or were told it is normal and not to worry.
NHTSA complaint #11475449 — an unverified report by a vehicle owner.
Pembroke Pines, FL
ENGINE
Stopped at stop sign and slowly tried to accelerate. The car moved forward into oncoming traffic and almost stalled. To compensate I had to press accelerator hard and then engine finally woke back up. This has happened another time where the car stalled and shifted into neutral. This is a safety issue so now I accelerate aggressively so the car does not stall. There was a recall performed prior to my ownership that was report to have been performed but it seems it didn't resolve the issue completely.
NHTSA complaint #11422096 — an unverified report by a vehicle owner.
at 24,300 milesSpring, TX
POWER TRAIN
I WAS DRIVING AT ABOUT 60 MPH AND HAD TO BREAK BECAUSE A VEHICLE PULLED IN FRONT OF ME. MY VEHICLE SLOWED VERY WELL BUT WHEN I EASED UP OFF THE BREAK THE VEHICLE JUST ACCELERATED ON ITS OWN AT A VERY HIGH RATE OF SPEED. I ALMOST COLLIDED WITH THE CAR IN FRONT OF ME. I BRAKED AGAIN AND THE VEHICLE SLOWED BUT WHEN I EASED UP OFF THE BRAKE THE CAR AGAIN ACCELERATED AT A HIGH RATE OF SPEED. IT DID THIS FOR ABOUT FOUR TIMES UNTIL I HAD TO PULL OVER OFF THE ROAD AND PUT THE CAR IN PARK AND WAITED FOR A WHILE BEFORE I WAS ABLE TO CONTROL THE CAR AND DRIVE HOME. I WAS DRIVING ON FM 1960/CYPRESS CREEK PARKWAY.
NHTSA complaint #11317796 — an unverified report by a vehicle owner.
at 24,300 milesSpring, TX
VEHICLE SPEED CONTROL
I WAS DRIVING AT ABOUT 60 MPH AND HAD TO BREAK BECAUSE A VEHICLE PULLED IN FRONT OF ME. MY VEHICLE SLOWED VERY WELL BUT WHEN I EASED UP OFF THE BREAK THE VEHICLE JUST ACCELERATED ON ITS OWN AT A VERY HIGH RATE OF SPEED. I ALMOST COLLIDED WITH THE CAR IN FRONT OF ME. I BRAKED AGAIN AND THE VEHICLE SLOWED BUT WHEN I EASED UP OFF THE BRAKE THE CAR AGAIN ACCELERATED AT A HIGH RATE OF SPEED. IT DID THIS FOR ABOUT FOUR TIMES UNTIL I HAD TO PULL OVER OFF THE ROAD AND PUT THE CAR IN PARK AND WAITED FOR A WHILE BEFORE I WAS ABLE TO CONTROL THE CAR AND DRIVE HOME. I WAS DRIVING ON FM 1960/CYPRESS CREEK PARKWAY.
NHTSA complaint #11317796 — an unverified report by a vehicle owner.
at 23,500 milesSpring, TX
WHEELS
I PURCHASED THIS VEHICLE FROM NORTHSIDE IMPORTS IN HOUSTON ON THE NIGHT OF FEBRUARY 1ST. ON FEBRUARY 5TH I DROVE IT TO WORK AND NOTICED THAT ON THE ROUGH ROADS THE STEERING WHEEL VIBRATES/SHAKES TERRIBLY TO POINT WHERE IT HURTLED MY HAND. I CALLED AND NOTIFIED THE SALES PERSON ABOUT IT AND HE TOLD ME TO BRING THE VEHICLE IN. I DROPPED THE CAR OFF AT THE DEALERSHIP FOR THEM TO FIX THE PROBLEM. A FEW DAYS LATER I GOT A CALL FROM THE DEALERSHIP SAYING THE WHEEL WAS BENT AND THAT I MUST HAVE HIT A POTHOLE AND I AM GOING TO HAVE TO PAY TO GET THE CAR WHEEL FIXED BECAUSE WHEN THEY SOLD ME THE VEHICLE IT WAS NOT LIKE THAT AND THAT I MUST DAMAGED THE VEHICLE. I GOT FURIOUS. THEY SOLD ME THE VEHICLE EXACTLY LIKE THAT AND NOW DID NOT WANT TO FIX THE PROBLEM. I HAVE PICTURES SHOWING HOW THEY DELIVERED THE VEHICLE TO ME THAT NIGHT. FINALLY THEY DECIDED TO FIX THE PROBLEM BUT INSTEAD OF REPLACING THE BENT WHEEL THEY SENT IT OUT AND HAD IT REPAIRED FOR $125.00. I THINK THIS IS UNACCEPTABLE. I JUST SPENT OVER $49,000 TO PURCHASE A CERTIFIED PREOWNED MASERATI AND THIS IS WHAT THIS DEALERSHIP WAS DOING. NOW THE PROBLEM IS STILL NOT FIXED. THE STEERING WHEEL STILL VIBRATES/SHAKES ON ROUGH ROADS.
NHTSA complaint #11317806 — an unverified report by a vehicle owner.
at 23,500 milesSpring, TX
STEERING
I PURCHASED THIS VEHICLE FROM NORTHSIDE IMPORTS IN HOUSTON ON THE NIGHT OF FEBRUARY 1ST. ON FEBRUARY 5TH I DROVE IT TO WORK AND NOTICED THAT ON THE ROUGH ROADS THE STEERING WHEEL VIBRATES/SHAKES TERRIBLY TO POINT WHERE IT HURTLED MY HAND. I CALLED AND NOTIFIED THE SALES PERSON ABOUT IT AND HE TOLD ME TO BRING THE VEHICLE IN. I DROPPED THE CAR OFF AT THE DEALERSHIP FOR THEM TO FIX THE PROBLEM. A FEW DAYS LATER I GOT A CALL FROM THE DEALERSHIP SAYING THE WHEEL WAS BENT AND THAT I MUST HAVE HIT A POTHOLE AND I AM GOING TO HAVE TO PAY TO GET THE CAR WHEEL FIXED BECAUSE WHEN THEY SOLD ME THE VEHICLE IT WAS NOT LIKE THAT AND THAT I MUST DAMAGED THE VEHICLE. I GOT FURIOUS. THEY SOLD ME THE VEHICLE EXACTLY LIKE THAT AND NOW DID NOT WANT TO FIX THE PROBLEM. I HAVE PICTURES SHOWING HOW THEY DELIVERED THE VEHICLE TO ME THAT NIGHT. FINALLY THEY DECIDED TO FIX THE PROBLEM BUT INSTEAD OF REPLACING THE BENT WHEEL THEY SENT IT OUT AND HAD IT REPAIRED FOR $125.00. I THINK THIS IS UNACCEPTABLE. I JUST SPENT OVER $49,000 TO PURCHASE A CERTIFIED PREOWNED MASERATI AND THIS IS WHAT THIS DEALERSHIP WAS DOING. NOW THE PROBLEM IS STILL NOT FIXED. THE STEERING WHEEL STILL VIBRATES/SHAKES ON ROUGH ROADS.
NHTSA complaint #11317806 — an unverified report by a vehicle owner.
at 30,000 milesFT Worth, TX
POWER TRAIN
TL* THE CONTACT OWNS A 2017 MASERATI GHIBLI. WHILE DRIVING SLOW SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO PARK PLACE MASERATI (2425 W NW HWY, DALLAS, TX 75220, (866) 249-2885). THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT REPLICATE THE FAILURE. THERE WERE NO FAILURE CODES FOUND. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE WAS COMPLETED EARLIER IN THE YEAR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V173000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE FAILURES WERE SIMILAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 176272. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
NHTSA complaint #11290107 — an unverified report by a vehicle owner.
at 30,000 milesFT Worth, TX
ENGINE
TL* THE CONTACT OWNS A 2017 MASERATI GHIBLI. WHILE DRIVING SLOW SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO PARK PLACE MASERATI (2425 W NW HWY, DALLAS, TX 75220, (866) 249-2885). THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT REPLICATE THE FAILURE. THERE WERE NO FAILURE CODES FOUND. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE WAS COMPLETED EARLIER IN THE YEAR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V173000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE FAILURES WERE SIMILAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 176272. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
NHTSA complaint #11290107 — an unverified report by a vehicle owner.
Fort Worth, TX
POWER TRAIN
INITIAL CONDITIONS: SITTING AT A STOP LIGHT, WITH ALL DOORS CLOSED AND OCCUPANTS USING SEAT BELTS PROPERLY, ENGINE RUNNING, TRANSMISSION IN DRIVE. ISSUE TRIGGER: PRESSING THE GAS PEDAL TO ACCELERATE FROM THE STOP. ISSUE OBSERVED: ENGINE STALLS AND TRANSMISSION SHIFTS INTO NEUTRAL. ISSUE FREQUENCY: ISSUE OBSERVED 4 TIMES IN A 3 HOUR PERIOD.
NHTSA complaint #11282348 — an unverified report by a vehicle owner.
Fort Worth, TX
ELECTRICAL SYSTEM
INITIAL CONDITIONS: SITTING AT A STOP LIGHT, WITH ALL DOORS CLOSED AND OCCUPANTS USING SEAT BELTS PROPERLY, ENGINE RUNNING, TRANSMISSION IN DRIVE. ISSUE TRIGGER: PRESSING THE GAS PEDAL TO ACCELERATE FROM THE STOP. ISSUE OBSERVED: ENGINE STALLS AND TRANSMISSION SHIFTS INTO NEUTRAL. ISSUE FREQUENCY: ISSUE OBSERVED 4 TIMES IN A 3 HOUR PERIOD.
NHTSA complaint #11282348 — an unverified report by a vehicle owner.
Fort Worth, TX
ENGINE
INITIAL CONDITIONS: SITTING AT A STOP LIGHT, WITH ALL DOORS CLOSED AND OCCUPANTS USING SEAT BELTS PROPERLY, ENGINE RUNNING, TRANSMISSION IN DRIVE. ISSUE TRIGGER: PRESSING THE GAS PEDAL TO ACCELERATE FROM THE STOP. ISSUE OBSERVED: ENGINE STALLS AND TRANSMISSION SHIFTS INTO NEUTRAL. ISSUE FREQUENCY: ISSUE OBSERVED 4 TIMES IN A 3 HOUR PERIOD.
NHTSA complaint #11282348 — an unverified report by a vehicle owner.
KEY West, FLFire
STEERING
ON JULY 2017 I WENT TO THE DEALERSHIP AT 3500 WESTON ROAD, DAVIE, FL 33331 TO LEASE A NEW CAR, SIGNED PAPERS,PAID MONEY, WHILE I WAS BUSY WITH PAPERS, THEY MOVED THE CAR TO THE ENTRANCE OF THE DEALERSHIP. I SAT INTO THE CAR THEY PREPARED FOR ME AND LEFT.WHEN I GOT HOME WHICH IS 183 MILES AWAY, THEY CALLED ME AND SAID THEY GAVE ME DIFFERENT CAR WITH ANOTHER VIN AND THEY WILL MAIL ME ANOTHER PAPERS TO SIGN.I HAD NOTHING TO DO BUT SIGN NEW PAPERS WITH THE BACK DATE(I COULD NOT DRIVE BACK TO EXCHANGE THE CAR SINCE 2 WEEKS PRIOR OF THAT I GAVE BIRTH AND COULD NOT DRIVE WITH A NEWBORN AGAIN 180 MILES ONE WAY AND 180 MILES BACK.THE CAR WAS GIVING ISSUES FROM DAY #1.LATER IN 2018 I RECEIVED A RECALL LETTER( ENGINE SHUTS UP), IMMEDIATELY WENT TO THE DEALERSHIP.ISSUE WAS NOT FIXED,ENGINE STILL SHUTS OF DURING RIDE.+OTHER ISSUES: 1)DURING RAIN WHEEL GETS LOCKED, YOU CANNOT TURN LEFT/RIGHT,CAN DRIVE ONLY STRAIGHT.TO FIX THE ISSUE YOU HAVE TO STOP IN THE MIDDLE OF THE HIGHWAY TO RESTART THE CAR.YOU CANNOT EVEN PULL OFF THE ROAD TO DO THAT.(IN MOTION) 2)SMOKE FROM HOOD(STATIONARY) 3)ENGINE SHUTS OFF(HIGHWAY& CITY IN MOTION) 4)BREAKS GIVING SOME VIBRATION(MOTION) 5)BREAKS GET STUCK, SOMETIMES THEY DON'T GO ALL THE WAY UP AFTER YOU PUSH THEM. HAVE TO SQUEEZE FEET UNDER IT TO PUSH IT UP BACK.(DRIVING) MANUFACTURE REFUSED TO EXCHANGE THE CAR,THEY LET ME KNOW THAT AFTER I TOOK THE CAR FROM DEALERSHIP THIS CAR BECAME MY PROBLEM NOT THEIRS ANY MORE & I HAVE TO KEEP THAT RECALLED, MANUFACTURE DEFECTIVE CAR UNTIL I GUESS WE FINALLY DIE IN IT.IT IS A LIFE DANGEROUS CAR AND I DO NOT WANT TO PUT MY FAMILY LIVES IN THE RISK.MANUFACTURE CANNOT PLAY WITH PEOPLE LIVES.DEALERSHIP WHERE I LEASED THE CAR TOWED IT AWAY FROM MY HOUSE ON SEPT16,2019(HOOD SMOKE).MANUFACTURE TELLS ME THEY DON'T WANT TO EXCHANGE IT, IT IS MINE NO MATTER WHAT TILL LEASE ENDS.
NHTSA complaint #11269188 — an unverified report by a vehicle owner.
KEY West, FLFire
ENGINE
ON JULY 2017 I WENT TO THE DEALERSHIP AT 3500 WESTON ROAD, DAVIE, FL 33331 TO LEASE A NEW CAR, SIGNED PAPERS,PAID MONEY, WHILE I WAS BUSY WITH PAPERS, THEY MOVED THE CAR TO THE ENTRANCE OF THE DEALERSHIP. I SAT INTO THE CAR THEY PREPARED FOR ME AND LEFT.WHEN I GOT HOME WHICH IS 183 MILES AWAY, THEY CALLED ME AND SAID THEY GAVE ME DIFFERENT CAR WITH ANOTHER VIN AND THEY WILL MAIL ME ANOTHER PAPERS TO SIGN.I HAD NOTHING TO DO BUT SIGN NEW PAPERS WITH THE BACK DATE(I COULD NOT DRIVE BACK TO EXCHANGE THE CAR SINCE 2 WEEKS PRIOR OF THAT I GAVE BIRTH AND COULD NOT DRIVE WITH A NEWBORN AGAIN 180 MILES ONE WAY AND 180 MILES BACK.THE CAR WAS GIVING ISSUES FROM DAY #1.LATER IN 2018 I RECEIVED A RECALL LETTER( ENGINE SHUTS UP), IMMEDIATELY WENT TO THE DEALERSHIP.ISSUE WAS NOT FIXED,ENGINE STILL SHUTS OF DURING RIDE.+OTHER ISSUES: 1)DURING RAIN WHEEL GETS LOCKED, YOU CANNOT TURN LEFT/RIGHT,CAN DRIVE ONLY STRAIGHT.TO FIX THE ISSUE YOU HAVE TO STOP IN THE MIDDLE OF THE HIGHWAY TO RESTART THE CAR.YOU CANNOT EVEN PULL OFF THE ROAD TO DO THAT.(IN MOTION) 2)SMOKE FROM HOOD(STATIONARY) 3)ENGINE SHUTS OFF(HIGHWAY& CITY IN MOTION) 4)BREAKS GIVING SOME VIBRATION(MOTION) 5)BREAKS GET STUCK, SOMETIMES THEY DON'T GO ALL THE WAY UP AFTER YOU PUSH THEM. HAVE TO SQUEEZE FEET UNDER IT TO PUSH IT UP BACK.(DRIVING) MANUFACTURE REFUSED TO EXCHANGE THE CAR,THEY LET ME KNOW THAT AFTER I TOOK THE CAR FROM DEALERSHIP THIS CAR BECAME MY PROBLEM NOT THEIRS ANY MORE & I HAVE TO KEEP THAT RECALLED, MANUFACTURE DEFECTIVE CAR UNTIL I GUESS WE FINALLY DIE IN IT.IT IS A LIFE DANGEROUS CAR AND I DO NOT WANT TO PUT MY FAMILY LIVES IN THE RISK.MANUFACTURE CANNOT PLAY WITH PEOPLE LIVES.DEALERSHIP WHERE I LEASED THE CAR TOWED IT AWAY FROM MY HOUSE ON SEPT16,2019(HOOD SMOKE).MANUFACTURE TELLS ME THEY DON'T WANT TO EXCHANGE IT, IT IS MINE NO MATTER WHAT TILL LEASE ENDS.
NHTSA complaint #11269188 — an unverified report by a vehicle owner.
KEY West, FLFire
SERVICE BRAKES
ON JULY 2017 I WENT TO THE DEALERSHIP AT 3500 WESTON ROAD, DAVIE, FL 33331 TO LEASE A NEW CAR, SIGNED PAPERS,PAID MONEY, WHILE I WAS BUSY WITH PAPERS, THEY MOVED THE CAR TO THE ENTRANCE OF THE DEALERSHIP. I SAT INTO THE CAR THEY PREPARED FOR ME AND LEFT.WHEN I GOT HOME WHICH IS 183 MILES AWAY, THEY CALLED ME AND SAID THEY GAVE ME DIFFERENT CAR WITH ANOTHER VIN AND THEY WILL MAIL ME ANOTHER PAPERS TO SIGN.I HAD NOTHING TO DO BUT SIGN NEW PAPERS WITH THE BACK DATE(I COULD NOT DRIVE BACK TO EXCHANGE THE CAR SINCE 2 WEEKS PRIOR OF THAT I GAVE BIRTH AND COULD NOT DRIVE WITH A NEWBORN AGAIN 180 MILES ONE WAY AND 180 MILES BACK.THE CAR WAS GIVING ISSUES FROM DAY #1.LATER IN 2018 I RECEIVED A RECALL LETTER( ENGINE SHUTS UP), IMMEDIATELY WENT TO THE DEALERSHIP.ISSUE WAS NOT FIXED,ENGINE STILL SHUTS OF DURING RIDE.+OTHER ISSUES: 1)DURING RAIN WHEEL GETS LOCKED, YOU CANNOT TURN LEFT/RIGHT,CAN DRIVE ONLY STRAIGHT.TO FIX THE ISSUE YOU HAVE TO STOP IN THE MIDDLE OF THE HIGHWAY TO RESTART THE CAR.YOU CANNOT EVEN PULL OFF THE ROAD TO DO THAT.(IN MOTION) 2)SMOKE FROM HOOD(STATIONARY) 3)ENGINE SHUTS OFF(HIGHWAY& CITY IN MOTION) 4)BREAKS GIVING SOME VIBRATION(MOTION) 5)BREAKS GET STUCK, SOMETIMES THEY DON'T GO ALL THE WAY UP AFTER YOU PUSH THEM. HAVE TO SQUEEZE FEET UNDER IT TO PUSH IT UP BACK.(DRIVING) MANUFACTURE REFUSED TO EXCHANGE THE CAR,THEY LET ME KNOW THAT AFTER I TOOK THE CAR FROM DEALERSHIP THIS CAR BECAME MY PROBLEM NOT THEIRS ANY MORE & I HAVE TO KEEP THAT RECALLED, MANUFACTURE DEFECTIVE CAR UNTIL I GUESS WE FINALLY DIE IN IT.IT IS A LIFE DANGEROUS CAR AND I DO NOT WANT TO PUT MY FAMILY LIVES IN THE RISK.MANUFACTURE CANNOT PLAY WITH PEOPLE LIVES.DEALERSHIP WHERE I LEASED THE CAR TOWED IT AWAY FROM MY HOUSE ON SEPT16,2019(HOOD SMOKE).MANUFACTURE TELLS ME THEY DON'T WANT TO EXCHANGE IT, IT IS MINE NO MATTER WHAT TILL LEASE ENDS.
NHTSA complaint #11269188 — an unverified report by a vehicle owner.
at 30,000 milesPlano, TX
ENGINE
THE OIL PRESSURE LIGHT CAME ON THE DISPLAY. THE OIL LEVEL WAS TOPPED OFF AND THE OIL LIGHT WENT OFF. THE VEHICLE LIGHT CAME BACK ON AND THE VEHICLE WAS IMMEDIATELY PULLED OVER. THE OIL PRESSURE DISPLAY WAS READING ABOUT 25%, THE VEHICLE WAS STARTED AND STARTED TO SHAKE MAKE A LOAD NOISE FROM THE ENGINE. THE VEHICLE WAS TURNED OFF AND WE NOTIFIED MASERATI EMERGENCY ROADSIDE ASSISTANCE THAT WE NEEDED THE VEHICLE TOWED TO THE DEALERSHIP. WE WERE NOTIFIED THAT THE DEALERSHIP HAD CANCELLED ALL THE VEHICLE ERROR CODES BECAUSE THERE WERE TOO MANY. WE WERE THEN TOLD THAT THE VEHICLE WOULD BE GETTING AN OIL CHANGE AND AN EXTENSIVE ROAD TEST. THE NEXT DAY WE WERE TOLD THE VEHICLE NEEDED A NEW ENGINE BUT WE HAD TO FURNISH PROOF OF AN OIL CHANGE. WE HAD THE OIL CHANGED 6 MONTHS PRIOR BUT THE REPAIR SHOP HAD NEW OWNERSHIP AND THEY DID NOT HAVE THE PRIOR REPAIR RECORDS. WHEN WE INFORMED BOARDWALK FERRARI MASERATI THAT WE DID NOT HAVE THE RECEIPT WE WERE TOLD THAT MASERATI WAS NOT GOING TO HONOR THE VEHICLE WARRANTY. THE VEHICLE IS STILL AT THE DEALERSHIP01
NHTSA complaint #11256848 — an unverified report by a vehicle owner.
at 26,000 milesMiami, FLCrash
POWER TRAIN
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
NHTSA complaint #11246562 — an unverified report by a vehicle owner.
at 26,000 milesMiami, FLCrash
STEERING
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
NHTSA complaint #11246562 — an unverified report by a vehicle owner.
at 26,000 milesMiami, FLCrash
SUSPENSION
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
NHTSA complaint #11246562 — an unverified report by a vehicle owner.