Owners have filed 265 complaints
about the 2008 Mazda CX-7 with NHTSA between 2008 and 2021.
The largest single group is the engine & cooling.
Across this model's run it ranks 3 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Mazda CX-7. 50 means typical for this
model; 100 means roughly double.
Severity — 35
6.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 24
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Cooling System
627.3%
Engine
418.2%
Automatic Transmission
313.6%
AIR Conditioner
29.1%
Defroster/Defogger/Hvac System
29.1%
Body
29.1%
Exhaust System
29.1%
Pressure Monitoring AND Regulating Systems
14.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
31.8%
1,000 – 9,999 miles
10.6%
10,000 – 24,999 miles
127.1%
25,000 – 49,999 miles
4023.5%
50,000 – 74,999 miles
4325.3%
75,000 – 99,999 miles
4325.3%
100,000 – 149,999 miles
2112.4%
150,000+ miles
74.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2008 Mazda CX-7 4-DR. w/SAB
—
—
—
14.7% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2008peak 15Dec 2021
Recalls on the 2008 Mazda CX-7
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201803018,438 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Note: This recall supersedes recall 2017-012. Vehicles completed under the previous 2017-012 recall require repair under this recall, as the previous recall remedy was an interim repair. Interim repair parts must be replaced with final repair parts.
Recall 201701215,009 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: This recall is superseded by recall 2018030. Please see recall 2018030 for more information. <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2018030">Click here for more information</a>
Recall 201639428,727 units in Canada
Suspension
On certain vehicles, the front suspension ball joint could separate from the lower control arm due to corrosion caused by saltwater intrusion. This could result in a loss of steering control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace lower control arm with an updated version.
Reports where the owner recorded a crash, a fire, an injury or a death.
Indian Trail, NCCrash
AIR BAGS
NHTSA Campaign ID : 09E011000 Mfg's Report Date : MAR 31, 2009 Component : EQUIPMENT Potential Number Of Units Affected : 2323 Summary : THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS. Consequence : THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH. Remedy : THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388. Notes : THIS RECALL ONLY PERTAINS TO THULE AFTERMARKET ROOF MOUNTED LOAD CARRIERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV
NHTSA complaint #11445586 — an unverified report by a vehicle owner.
at 126,000 milesRichmond Hill, GAFire
ELECTRICAL SYSTEM
CAR HAD BEEN SITTING IN THE DRIVEWAY FOR 2 FULL DAYS WITH NO USE. I WALKED OUTSIDE TO PLACE TRASH IN TRASH BIN AND NOTICED SMOKE COMING FROM THE DRIVERS DOOR. I QUICKLY RAN INSIDE, GRABBED FIRE EXTINGUISHER AND PUT OUT THE FIRE.IT LOOKS LIKE THE FIRE ORIGINATED AT THE WINDOW MOTOR OR THE WINDOW SWITCH PANEL ON THE DRIVERS SIDE DOOR.
NHTSA complaint #11384891 — an unverified report by a vehicle owner.
at 67,000 milesKansas City, MOCrash2 injured
AIR BAGS
NOV. 2015 I WAS INVOLVED IN A ACCIDENT ON I435 IN WHICH THE AIRBAGS DEPLOYED WHICH I INHALED THE GAS, WHICH DISORIENTED ME FOR AWHILE. AFTER REGAINING MY SENSES DISCOVERED MY VEHICLE WAS TOTALED.
NHTSA complaint #11041933 — an unverified report by a vehicle owner.
at 67,000 milesKansas City, MOCrash2 injured
STRUCTURE:BODY
NOV. 2015 I WAS INVOLVED IN A ACCIDENT ON I435 IN WHICH THE AIRBAGS DEPLOYED WHICH I INHALED THE GAS, WHICH DISORIENTED ME FOR AWHILE. AFTER REGAINING MY SENSES DISCOVERED MY VEHICLE WAS TOTALED.
NHTSA complaint #11041933 — an unverified report by a vehicle owner.
Alhambra, CAFire
EXTERIOR LIGHTING
THE OEM BULBS IN THE BRAKE LIGHTS ARE TOO HOT AND AFTER SOME TIME THE BULBS BURN THROUGH THE PLASTIC, CAUSING THE BRAKE LENSES TO GET CLOUDY, THE PLASTIC TO MELT ONTO THE BULB, AND THE RED TINT TO FADE IN THE BRAKE LIGHTS. MY CAR IS LIKE THIS AND EVERY 2008 CX-7 I'VE SEEN HAS THE SAME THING - CLOUDY AND BURNED BRAKE LENSES FROM THE BULBS BURNING A HOLE IN THE BRAKE LENSE PLASTIC.
NHTSA complaint #10823967 — an unverified report by a vehicle owner.
at 87,177 milesStockton, CAFire
POWER TRAIN
ON SUNDAY, JANUARY 4, 2015, I WAS DRIVING MY 2008 MAZDA CX-7 AND I STOPPED AT A STOPLIGHT. WHEN I TRIED TO TAKE OFF WHEN THE LIGHT TURNED GREEN, MY CAR HESITATED AND WHEN I PRESSED ON THE GAS PEDDLE A LITTLE MORE, IT STILL HESITATED THEN FINALLY TOOK OFF. ALL OF A SUDDEN, I HEARD AN EXTREMELY LOUD POPPING NOISE, AND THEN THICK, HEAVY WHITE SMOKE STARTED TO COME OUT OF THE TAILPIPE. THE WHITE SMOKE THEN STARTED FLOWING OUT FROM UNDER THE HOOD, AND IT STARTED TO COME INTO THE CAR THROUGH THE AIR VENTS. WHEN I TRIED TO PULL OVER AND PUT THE CAR IN PARK, IT WOULDN'T SHIFT INTO GEAR, SO I PUSHED THE PARKING BREAK, AND IT FINALLY STOPPED. I GOT OUT OF THE CAR AND WHEN I WENT TO GRAB MY PURSE, I SAW FIRE COMING THROUGH THE BOTTOM AIR VENTS ( THE ONES THAT BLOW AIR ON YOUR FEET) SO I GRABBED MY PURSE AS QUICKLY AS I COULD, AND RAN AWAY FROM THE CAR. THEN, I SAW PART OF THE ENGINE FALL OUT OF THE BOTTOM OF THE CAR, ON FIRE, AND BURN INTO THE STREET. ABOUT 5 SECONDS LATER, THE WHOLE ENTIRE CAR BURST INTO FLAMES. ALL OF THE DOORS WERE CLOSED, BUT THE INTENSITY OF THE FIRE BLEW BOTH OF THE PASSENGER SIDE DOORS OPEN, AND BLEW OUT ALL OF THE WINDOWS (INCLUDING THE SUNROOF, WHICH WAS CLOSED AT THE TIME). WHEN THE FIREFIGHTERS FINALLY PUT THE FIRE OUT, THE CAR WAS STILL SMOLDERING AND EVERYTHING INSIDE WAS MELTED. THE STEERING WHEEL, THE SEATS, THE DOOR HANDLES, THE MIRRORS, EVERYTHING. THE FIRE WAS SO STRONG THAT IT BLEW THE HOOD BACK ONTO THE WINDSHIELD. ALL THAT IS LEFT OF THE CAR, IS JUST THE METAL FRAME, AND THE ENGINE. THE CAR HAS A 4 CYLINDER ENGINE WITH A TURBO FEATURE ON IT. I BELIEVE THAT IS WHAT CAUSED THE FIRE AND MADE THE LOUD POPPING SOUND INITIALLY.
NHTSA complaint #10679073 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Indian Trail, NCCrash
AIR BAGS
NHTSA Campaign ID : 09E011000 Mfg's Report Date : MAR 31, 2009 Component : EQUIPMENT Potential Number Of Units Affected : 2323 Summary : THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS. Consequence : THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH. Remedy : THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388. Notes : THIS RECALL ONLY PERTAINS TO THULE AFTERMARKET ROOF MOUNTED LOAD CARRIERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV
NHTSA complaint #11445586 — an unverified report by a vehicle owner.
at 126,000 milesRichmond Hill, GAFire
ELECTRICAL SYSTEM
CAR HAD BEEN SITTING IN THE DRIVEWAY FOR 2 FULL DAYS WITH NO USE. I WALKED OUTSIDE TO PLACE TRASH IN TRASH BIN AND NOTICED SMOKE COMING FROM THE DRIVERS DOOR. I QUICKLY RAN INSIDE, GRABBED FIRE EXTINGUISHER AND PUT OUT THE FIRE.IT LOOKS LIKE THE FIRE ORIGINATED AT THE WINDOW MOTOR OR THE WINDOW SWITCH PANEL ON THE DRIVERS SIDE DOOR.
NHTSA complaint #11384891 — an unverified report by a vehicle owner.
Eden, NC
POWER TRAIN
I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH
NHTSA complaint #11384218 — an unverified report by a vehicle owner.
Eden, NC
WHEELS
I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH
NHTSA complaint #11384218 — an unverified report by a vehicle owner.
Eden, NC
ENGINE
I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH
NHTSA complaint #11384218 — an unverified report by a vehicle owner.
at 122,984 milesEden, NC
POWER TRAIN
I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD
NHTSA complaint #11378612 — an unverified report by a vehicle owner.
at 122,984 milesEden, NC
SUSPENSION
I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD
NHTSA complaint #11378612 — an unverified report by a vehicle owner.
at 122,984 milesEden, NC
ENGINE
I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD
NHTSA complaint #11378612 — an unverified report by a vehicle owner.
Cupertino, CA
AIR BAGS
I DID RECEIVE 2 AIRBAG RECALLS ,I DID VISIT MAZDA DEALERS FOR REPAIR , THEY DID FIXED ,AND WHEN I CHECKED :RESULT 0 UNREPAIRED RECALLS.BUT I RECEIVED STILL MANY RECALL LETTERS.PLEASE REVIEW AND STOP THOSE LETTERS WHICH BOTHER ME.I 'M SO GRATEFUL FOR YOUR HELP. HAVE A GOOD DAY
NHTSA complaint #11363962 — an unverified report by a vehicle owner.
at 93,000 milesYankeetown, FL
EXTERIOR LIGHTING
THESE HEADLIGHTS AND TAILLIGHTS AND EVEN INSIDE THE CAR DOME LIGHTS ARE DANGEROUSLY DIM. EVEN WITH LIGHTS ON BRIGHT IT IS DIFFICULT TO SEE
NHTSA complaint #11359986 — an unverified report by a vehicle owner.
at 130,000 milesFresno, CA
UNKNOWN OR OTHER
TIMING CHAIN IS RATTLING
NHTSA complaint #11349745 — an unverified report by a vehicle owner.
at 97,000 milesBeachwood, OH
AIR BAGS
WHEN DRIVING WITH CRUISE CONTROL ON. THE HIGHWAY AT 65 MPH, I TRY TO TURN IT OFF BY DEPRESSING THE BRAKE, THE BRAKE IS STIFF AND WILL NOT DISENGAGE. THE ONLY WAY TO DISENGAGE IS BY PUSHING THE ON OFF BUTTON ON STEERING WHEEL.
NHTSA complaint #11330738 — an unverified report by a vehicle owner.
at 97,000 milesBeachwood, OH
VEHICLE SPEED CONTROL
WHEN DRIVING WITH CRUISE CONTROL ON. THE HIGHWAY AT 65 MPH, I TRY TO TURN IT OFF BY DEPRESSING THE BRAKE, THE BRAKE IS STIFF AND WILL NOT DISENGAGE. THE ONLY WAY TO DISENGAGE IS BY PUSHING THE ON OFF BUTTON ON STEERING WHEEL.
NHTSA complaint #11330738 — an unverified report by a vehicle owner.
at 154,000 milesSalt Lake City, UT
ENGINE
TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THAT HER SPOUSE DIAGNOSED THE FAILURE AS A MASS AIR FLOW SENSOR FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIRS NOR WAS IT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
NHTSA complaint #11309268 — an unverified report by a vehicle owner.
at 25 milesElgin, IL
SUSPENSION
I HAVE A LOT OF PROBLEMS WITH THE SUSPENSION I KNOW THE MAZDA CX 7 HAS A RECALL BEFORE I BUY THIS CAR, HOW I CAN FIND MORE INFORMATION IF THE PREVIOUS OWNER FIXES THE PROBLEM AND ATTEND THE SUSPENSION RECALL ISSUE. I NEED A LETTER TO FIX THIS PROBLEM OR WHO I NEED TO CONTACT. I DON'T FEEL COMFORTABLE DRIVING THIS CAR WITH ALL THE ISSUES I HAVE. IS A SAFETY RISK FOR ME AND MY FAMILY WHENEVER I DRIVE THIS VEHICLE I HEAR A SOUND UNDER IS LIKE SOMETHING IS BROKEN AND IS THE ONLY CAR I HAVE. I HOPE YOU CAN GIVE ME MORE INFO.
NHTSA complaint #11300176 — an unverified report by a vehicle owner.
at 100,000 milesPlainfield, IN
EXTERIOR LIGHTING
BOTH REAR BRAKE LIGHT BULBS MELTED THROUGH THE LIGHT ENCASING.
NHTSA complaint #11297178 — an unverified report by a vehicle owner.
Amherst, NY
EXTERIOR LIGHTING
HEADLIGHTS ARE EXTREMELY DIM. INSIDE HOUSING FOR HEADLIGHTS IS MELTED FROM OVERHEATING, MAKING HEADLIGHTS INEFFECTIVE. DRIVING AT NIGHT IS NOT SAFE AND DOWN RIGHT DANGEROUS. VERY COMMON PROBLEM FOR ALL YEARS OF THIS VEHICLE.
NHTSA complaint #11170238 — an unverified report by a vehicle owner.
at 149,981 milesWhitehall, WI
SUSPENSION
MY CX-7 WAS REPAIRED UNDER THE BALL JOINT RECALL. THE BALL JOINT HAD FAILED PRIOR TO GETTING THE BALL JOINT REPLACED. AS A RESULT THERE WERE A LOT MORE REPAIRS THAT WERE REQUIRED. IT HAS BEEN A LITTLE OVER A YEAR SINCE THE BALL JOINTS WERE REPAIRED. REPAIR DATE WAS 1/25/2017. ACCORDING TO MORRIE'S CHIPPEWA VALLEY MAZDA IN LAKE HALLIE, WI, MY LEFT BALL JOINT IS ALREADY LOOSE. IT WAS MY UNDERSTANDING THAT THIS RECALL WAS TO ADDRESS THE BALL JOINTS FAILING PREMATURELY. IT SHOULD HAVE LASTED MORE THAN A YEAR. MAZDA SAYS THERE IS NO WARRANTY FOR THE RECALL REPLACEMENT. WHAT WAS THE POINT OF THE RECALL IF THEY CANNOT FIX THE ISSUE? SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11162484 — an unverified report by a vehicle owner.
at 54,000 milesSavannah, GA
AIR BAGS
TAKATA RECALL. WHEN REPLACING THE AIRBAG THE AIRBAG LIGHT ON THE DASH CAME ON. WHEN TAKING THE VEHICLE BACK FOR SECOND AIRBAG REPLACEMENT THE DEALER WAS NOTIFIED THAT THE LIGHT HAD COME ON. THE DEALER STATED THAT IT WAS A COINCIDENCE AND HAD NOTHING TO DO WITH THE FACT THAT THEY HAD JUST WORKED ON THE SYSTEM. I WONDER IF THIS HAS BEEN AN ISSUE AND WHAT IS THE FAIL RATE OF THE SEAT SENSOR AT THE TIME OF WORK BEING DONE OR IF THIS IS A WAY TO RECOUP MONEY FOR THE SERVICE.
NHTSA complaint #11123150 — an unverified report by a vehicle owner.
at 112,294 milesDenver, PA
SUSPENSION
BOUGHT THE CAR JULY 30 2016. LEFT FRONT CONTROL ARM BROKE CAUSING LOST STEERING AND ADDITIONAL DAMAGE TO THE CAR. HAD THE CAR REPAIRED AT A SHOP JULY 20 2017. GOT A RECALL NOTICE FOR THE SAME ISSUE SEPT 2017. JUST HAD THE CAR REPAIRED AS PER THE RECALL 08/09/2018 BUT NOW MAZDA DOES NOT WANT TO REIMBURSE FOR THE PRIOR REPAIRS MADE SINCE IT WAS AFTER THE AUGUST 10 2016 DATE ON THE RECALL AND CAUSE I DON'T HAVE THE BANK STATEMENT FROM BACK THEN SHOWING IT WAS PAID ON MY VISA. I SENT THEM THE INVOICE FROM THE GARAGE THAT IS CLEARLY MARKED PAID VISA. THE BREAKAGE HAPPENED ON THE STREET I LIVE ON, WIFE AND I WERE ON OUR WAY TO MEET WITH FAMILY FOR SUPPER. THE CAR WAS JUST DRIVEN HOME BY MYSELF FROM WORK ON A 65MPH 4 LANE HIGHWAY LESS THEN A HOUR PRIOR, THANK GOD IT DIDN'T BREAK AT THOSE SPEEDS. THE ROAD MAKES A SLIGHT TURN TO THE RIGHT WHEN I HEARD A BANG AND THE LEFT FRONT CORNER OF THE CAR DROPPED. ONCE I SAFELY GOT THE CAR STOPPED WITH STEERING FOUND THE LEFT FRONT TIRE AT A 90 DEGREE ANGEL WITH THE FENDER ON TOP OF IT. DRIVE SHAFT WAS TORN OUT FROM THE TRANSMISSION AND TIE RODS WERE BENT.
NHTSA complaint #11118901 — an unverified report by a vehicle owner.
at 110,000 milesChandler, AZ
UNKNOWN OR OTHER
A/C COMPRESSOR WENT OUT. ALL PARTS NEEDED TO REPLACE IS COMPRESSOR/CONDENSER-DRYER/EXPANSION VALVE. TOTAL OF $2778.00 WORKING FINE. STOPPED AT STORE 15 MIN. START BACK UP AND NO A/C
NHTSA complaint #11110994 — an unverified report by a vehicle owner.
Brownsburg, IN
AIR BAGS
2008 MAZDA CX-7. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE TOTAL COST OF RECALL REPAIRS AND TOWING. THE CONSUMER IS A LICENSED MECHANIC AND REPAIRED THE LOWER CONTROL ARMS AND THE AIRBAG INFLATOR.
NHTSA complaint #11042308 — an unverified report by a vehicle owner.
Brownsburg, IN
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
2008 MAZDA CX-7. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE TOTAL COST OF RECALL REPAIRS AND TOWING. THE CONSUMER IS A LICENSED MECHANIC AND REPAIRED THE LOWER CONTROL ARMS AND THE AIRBAG INFLATOR.
NHTSA complaint #11042308 — an unverified report by a vehicle owner.
Shreveport, LA
AIR BAGS
TAKADA RECALL. I HAVE CONTACTED THE MAZDA DEALER IN BOSSIER CITY LA CONCERNING THE RECALLS FOR MY VEHICLE AND THE DEALER STILL HAS NOT RESOLVED THE ISSUES.
NHTSA complaint #11063302 — an unverified report by a vehicle owner.
at 151,028 milesLaren, MA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LANNAN MAZDA (720 ROGERS ST, LOWELL, MA 01852), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 151,028. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11058272 — an unverified report by a vehicle owner.
