Owners have filed 215 complaints
about the 2010 Mazda CX-7 with NHTSA between 2010 and 2024.
The largest single group is the suspension.
Across this model's run it ranks 4 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Mazda CX-7. 50 means typical for this
model; 100 means roughly double.
Severity — 29
5.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 37
22% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
33.0%
1,000 – 9,999 miles
55.0%
10,000 – 24,999 miles
44.0%
25,000 – 49,999 miles
2019.8%
50,000 – 74,999 miles
3433.7%
75,000 – 99,999 miles
1918.8%
100,000 – 149,999 miles
1413.9%
150,000+ miles
22.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2010 Mazda CX-7 4-DR. w/SAB
—
—
—
14.7% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2010peak 19Jun 2024
Recalls on the 2010 Mazda CX-7
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V782000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V717000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with cer
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V018000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of th
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V429000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V593000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
Risk: A loss of steering control can increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201858523,966 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: This is an expansion of recall 2018-030.
Recall 201639428,727 units in Canada
Suspension
On certain vehicles, the front suspension ball joint could separate from the lower control arm due to corrosion caused by saltwater intrusion. This could result in a loss of steering control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace lower control arm with an updated version.
Reports where the owner recorded a crash, a fire, an injury or a death.
Boca Raton, FLFire
ELECTRICAL SYSTEM
My daughter was driving a 4 hour trip in Florida on I-95 Halfway into the trip she pulled into a parking lot to stop for lunch and before she could even turn off the vehicle, a fire erupted from under the hood. The car completely burned. There is a police report at Jupiter FL Police department # 22-184325
NHTSA complaint #11479489 — an unverified report by a vehicle owner.
Boca Raton, FLFire
ENGINE
My daughter was driving a 4 hour trip in Florida on I-95 Halfway into the trip she pulled into a parking lot to stop for lunch and before she could even turn off the vehicle, a fire erupted from under the hood. The car completely burned. There is a police report at Jupiter FL Police department # 22-184325
NHTSA complaint #11479489 — an unverified report by a vehicle owner.
Boca Raton, FLFire
FUEL/PROPULSION SYSTEM
My daughter was driving a 4 hour trip in Florida on I-95 Halfway into the trip she pulled into a parking lot to stop for lunch and before she could even turn off the vehicle, a fire erupted from under the hood. The car completely burned. There is a police report at Jupiter FL Police department # 22-184325
NHTSA complaint #11479489 — an unverified report by a vehicle owner.
at 94,000 milesST. Louis, MOFire
STRUCTURE:BODY
MY DAUGHTER WAS DRIVING THE CX-7 ON THE HIGHWAY AND IT CAUGHT ON FIRE. THERE WAS A POP AND THEN SMOKE AND FLAMES. MY DAUGHTER MOVED TO THE LEFT SHOULDER AS SOON AS SHE HEARD THE POP AND THE VEHICLE ENGULFED IN FLAMES. THE VEHICLE WAS A TOTAL LOSS. AT THE TIME OF THE INCIDENT THE VEHICLE WAS IN GREAT CONDITION. THE VEHICLE WAS AT 94,000 MILES. AN OIL CHANGE WAS COMPLETED RECENTLY AS WELL AS ALL REGULAR MAINTENANCE.
NHTSA complaint #11024871 — an unverified report by a vehicle owner.
at 94,000 milesST. Louis, MOFire
ELECTRICAL SYSTEM
MY DAUGHTER WAS DRIVING THE CX-7 ON THE HIGHWAY AND IT CAUGHT ON FIRE. THERE WAS A POP AND THEN SMOKE AND FLAMES. MY DAUGHTER MOVED TO THE LEFT SHOULDER AS SOON AS SHE HEARD THE POP AND THE VEHICLE ENGULFED IN FLAMES. THE VEHICLE WAS A TOTAL LOSS. AT THE TIME OF THE INCIDENT THE VEHICLE WAS IN GREAT CONDITION. THE VEHICLE WAS AT 94,000 MILES. AN OIL CHANGE WAS COMPLETED RECENTLY AS WELL AS ALL REGULAR MAINTENANCE.
NHTSA complaint #11024871 — an unverified report by a vehicle owner.
at 94,000 milesST. Louis, MOFire
ENGINE
MY DAUGHTER WAS DRIVING THE CX-7 ON THE HIGHWAY AND IT CAUGHT ON FIRE. THERE WAS A POP AND THEN SMOKE AND FLAMES. MY DAUGHTER MOVED TO THE LEFT SHOULDER AS SOON AS SHE HEARD THE POP AND THE VEHICLE ENGULFED IN FLAMES. THE VEHICLE WAS A TOTAL LOSS. AT THE TIME OF THE INCIDENT THE VEHICLE WAS IN GREAT CONDITION. THE VEHICLE WAS AT 94,000 MILES. AN OIL CHANGE WAS COMPLETED RECENTLY AS WELL AS ALL REGULAR MAINTENANCE.
NHTSA complaint #11024871 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Newton, NC
AIR BAGS
The contact owns a 2010 Mazda CX-7. The contact stated that while her son was driving approximately 35 MPH, the driver's side and passenger’s side air bags independently deployed. There was no accident to cause the air bags to deploy. There were no warning lights illuminated. The vehicle was driven back to the residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
NHTSA complaint #11593824 — an unverified report by a vehicle owner.
Dallas, TX
EXTERIOR LIGHTING
Low beam headlamps are extremely dim. Have bought new replacement headlamps and are still very dim. Bought both replacement headlamp housings thinking wiring could be compromised but that didn't help either. Replacing headlamps is difficult due to having to remove either the front tires OR the front entire bumper assembly to switch out lamps. No fog lights are present on this model so makes driving at night very difficult. and unsafe.
NHTSA complaint #11586279 — an unverified report by a vehicle owner.
Dallas, TX
ELECTRICAL SYSTEM
Low beam headlamps are extremely dim. Have bought new replacement headlamps and are still very dim. Bought both replacement headlamp housings thinking wiring could be compromised but that didn't help either. Replacing headlamps is difficult due to having to remove either the front tires OR the front entire bumper assembly to switch out lamps. No fog lights are present on this model so makes driving at night very difficult. and unsafe.
NHTSA complaint #11586279 — an unverified report by a vehicle owner.
Staten Island, NY
EXTERIOR LIGHTING
Recently got this car and am fixing it up. Vehicle's headlights function but are dysfunctional. Night driving is impossible as per nearly nonexistent illumination of roadway. Don't know how to fix/upgrade. Wanted to give this vehicle to my Florida student but now hesitate as Florida's roadways are not illuminated. Have seen many posts relative hereto, even when the vehicle was new. A manufacturer's recall should issue for new improved headlights. Please advise on a fix for this essential vehicular safety function .
NHTSA complaint #11502809 — an unverified report by a vehicle owner.
Buddlake, NJ
EXTERIOR LIGHTING
Headlight to nowhere just started having horrible visibility it’s like if lights were off I change the bulbs several times LEDs H IDs factory bulbs still results no good
NHTSA complaint #11480073 — an unverified report by a vehicle owner.
Boca Raton, FLFire
ELECTRICAL SYSTEM
My daughter was driving a 4 hour trip in Florida on I-95 Halfway into the trip she pulled into a parking lot to stop for lunch and before she could even turn off the vehicle, a fire erupted from under the hood. The car completely burned. There is a police report at Jupiter FL Police department # 22-184325
NHTSA complaint #11479489 — an unverified report by a vehicle owner.
Boca Raton, FLFire
ENGINE
My daughter was driving a 4 hour trip in Florida on I-95 Halfway into the trip she pulled into a parking lot to stop for lunch and before she could even turn off the vehicle, a fire erupted from under the hood. The car completely burned. There is a police report at Jupiter FL Police department # 22-184325
NHTSA complaint #11479489 — an unverified report by a vehicle owner.
Boca Raton, FLFire
FUEL/PROPULSION SYSTEM
My daughter was driving a 4 hour trip in Florida on I-95 Halfway into the trip she pulled into a parking lot to stop for lunch and before she could even turn off the vehicle, a fire erupted from under the hood. The car completely burned. There is a police report at Jupiter FL Police department # 22-184325
NHTSA complaint #11479489 — an unverified report by a vehicle owner.
at 130,265 milesTarzana, CA
STEERING
POWER STEERING FLUID LEAKING BETWEEN POWER STEERING RESERVOIR AND POWER STEERING PUMP.
NHTSA complaint #11402653 — an unverified report by a vehicle owner.
at 83,000 milesLocust GAP, PA
ENGINE
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT WHILE HER IN-LAWS WERE DRIVING, THE VEHICLE STALLED AND SHUTOFF. UPON INSPECTION, IT WAS DISCOVERED THAT OIL LEAKED UNDER THE VEHICLE AND A HOLE WAS PRESENT ON THE SIDE OF THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MURRAY MAZDA LOCATED AT 85 GRIFFITH RD, MUNCY, PA 17756 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
NHTSA complaint #11355546 — an unverified report by a vehicle owner.
Canton, OH
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE VERY DANGEROUS, IMPOSSIBLE TO SEE DOWN THE ROAD USING THE LOW BEAM LIGHTS. THIS IS VERY DANGEROUS AND SHOULD BE A SAFETY RECALL FOR THE MANUFACTURER TO CORRECT.
NHTSA complaint #11324220 — an unverified report by a vehicle owner.
at 97,000 milesScranton, PA
EXTERIOR LIGHTING
MY HEADLIGHTS ARE VERY DIM NO MATTER WHICH BULBS I PUT IN. I REALLY NEED TO GET THIS FIXED BECAUSE DRIVING AT NIGHT IS A DANGER. I'VE READ MANY MAZDA CX-7 OWNERS HAVE HAD THIS ISSUE.
NHTSA complaint #11315857 — an unverified report by a vehicle owner.
Indianapolis, IN
AIR BAGS
AIRBAG LIGHT IS ON. DRIVERS SIDE IS WHERE THE ISSUE IS. THERE WAS JUST A RECALL ON PASSENGER SIDE AIRBAG. I
NHTSA complaint #11297009 — an unverified report by a vehicle owner.
Miami, FL
AIR BAGS
MY WIFE TOOK MY VEHICLE TO OCEAN MAZDA DEALER LOCATED AT 9675 NW 12TH STREET MIAMI FL 33172 FOR AIR BAG RECALL REPLACEMENT ON 12/30/19 CAR AIRBAGS WERE REPLACED AND WAS RETURNED WITH AND UNSERVICEABLE STEERING WHEEL HARD TO TURN UNSAFE CONDITION TO DRIVE MY WIFE COMPLAINT TO SHOP MANAGER BUT THEY REFUSED TO REINSPECT VEHICLE AND FIND WHAT IS WRONG WITH THE STEERING WHEEL AFTER AIRBAGS WERE REPLACED SINCE MY WIFE DID NOT RECEIVE ANY HELP FROM SHOP MANAGER SHE FILED A COMPLAINT TO DORAL POLICE #141230025446 I ARRIVED AFTER AND I POLITE REQUESTED MANAGER TO CHECK STEERING WHEEL COMPARTMENT IF ANYTHING WAS DAMAGED WHILE INSTALLING AIRBAGS HE ACCEPTED AND ASK ME TO LEAVE CAR AT DEALERSHIP FOR DIAGNOSTIC I WILL FOLLOW UP WRITING ON THIS COMPLAINT AFTER FIND OUT WHAT'S HAPPENING TOMORROW 12/31/19
NHTSA complaint #11292200 — an unverified report by a vehicle owner.
Miami, FL
STEERING
MY WIFE TOOK MY VEHICLE TO OCEAN MAZDA DEALER LOCATED AT 9675 NW 12TH STREET MIAMI FL 33172 FOR AIR BAG RECALL REPLACEMENT ON 12/30/19 CAR AIRBAGS WERE REPLACED AND WAS RETURNED WITH AND UNSERVICEABLE STEERING WHEEL HARD TO TURN UNSAFE CONDITION TO DRIVE MY WIFE COMPLAINT TO SHOP MANAGER BUT THEY REFUSED TO REINSPECT VEHICLE AND FIND WHAT IS WRONG WITH THE STEERING WHEEL AFTER AIRBAGS WERE REPLACED SINCE MY WIFE DID NOT RECEIVE ANY HELP FROM SHOP MANAGER SHE FILED A COMPLAINT TO DORAL POLICE #141230025446 I ARRIVED AFTER AND I POLITE REQUESTED MANAGER TO CHECK STEERING WHEEL COMPARTMENT IF ANYTHING WAS DAMAGED WHILE INSTALLING AIRBAGS HE ACCEPTED AND ASK ME TO LEAVE CAR AT DEALERSHIP FOR DIAGNOSTIC I WILL FOLLOW UP WRITING ON THIS COMPLAINT AFTER FIND OUT WHAT'S HAPPENING TOMORROW 12/31/19
NHTSA complaint #11292200 — an unverified report by a vehicle owner.
at 104,000 milesWestminster, CO
ENGINE
I STARTED GETTING NOISE FROM THE ENGINE FOR LAST 6 MONTHS. BUT WHEN THE RPM IS GREATER THAN 2000. THE NOISE DECREASES, WHEN I TOOK TO THE DEALER SERVICE, THEY MENTIONED THAT TIMING CHAIN NEED TO BE REPLACED. MAZDA KNOWS ABOUT THE ISSUE AND ADMITS IT BUT NEVER PERFORMS A RECALL.
NHTSA complaint #11270849 — an unverified report by a vehicle owner.
at 35 milesWest Palm Beach, FL
VEHICLE SPEED CONTROL
UPON PUTTING MY CAR IN REVERSE WITH MY FOOT ON THE BREAK, THE VEHICLE ACCELERATES TO THE POINT I HAVE TO SMASH THE BREAK TO THE FLOOR. THIS HAS HAPPENED SEVERAL TIMES WHILE PUTTING MY CAR IN DRIVE AND WHILE WAITING AT RED LIGHTS. I'VE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF THIS ISSUE. IT HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE NEW. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM SO THEY DECIDED THE CAR WAS FINE.
NHTSA complaint #11267129 — an unverified report by a vehicle owner.
at 121,000 milesSaint Paul, MN
WHEELS
I WAS DRIVING HOME FROM WORK, TAKING A LEFT TURN, WHEN MY CAR JOLTED TO A STOP IN THE INTERSECTION. I WAS UNABLE TO MOVE MY CAR OUT OF THE INTERSECTION, BECAUSE THE WHEEL WASN'T ATTACHED PROPERLY ANYMORE. I CALLED FOR A TOW TRUCK, AND THE VEHICLE WAS TOWED TO A LOCAL AUTO SHOP. AT THE AUTO SHOP THEY DISCOVERED THAT A PREVIOUSLY RECALLED PART (LOWER CONTROL ARM) HAD FAILED, WHICH IS WHAT CAUSED ALL OF THE DAMAGE. I WAS NOT AWARE OF THIS RECALL. I CALLED THE MAZDA DEALERSHIP WHERE I PURCHASED THE VEHICLE TO ASK FOR ADVICE. I WAS ADVISED TO HAVE THE VEHICLE REPAIRED AT MY LOCAL AUTO SHOP, AND THEN TO SEND THE INVOICE TO MAZDA TO BE REIMBURSED FOR THE RECALLED PART/LABOR. I SENT THE INVOICE TO MAZDA, AND THEY SAID THEY COULDN'T PROVIDE REIMBURSEMENT UNTIL THE RECALL WAS CLOSED, AND IN ORDER TO DO THIS I NEEDED TO HAVE EVERYTHING CHECKED OFF/RECALL CLOSED BY A MAZDA DEALERSHIP. I TOOK MY VEHICLE BACK TO THE DEALERSHIP WHERE I PURCHASED IT FROM, THEY DID THE INSPECTION, AND CLOSED THE RECALL. THEN I SENT THE INVOICE AND THE DOCUMENTS STATING THE RECALL HAD BEEN CLOSED, BUT MAZDA STILL DENIED MY REQUEST SAYING THAT I NEEDED TO HAVE HAD THE REPAIRS DONE AT A MAZDA DEALERSHIP. I AM REQUESTING TO STILL BE REIMBURSED FOR THE LOWER CONTROL ARM (AT LEAST THE COST OF THE PART), SINCE I FOLLOWED THE ADVICE I WAS GIVEN FROM BOTH THE MAZDA DEALERSHIP AND MAZDA.
NHTSA complaint #11234879 — an unverified report by a vehicle owner.
at 30,000 milesLyons, NY
EXTERIOR LIGHTING
I AM VERY UNHAPPY WITH MY HEADLIGHTS ON MY MAZDA CX7 2010 OR SHOULD I SAY LACK OF HEADLIGHTS. I HAVE PUT 8 LIGHT BULBS IN THIS CAR AND THEY WERE THE EXPENSIVE ONES. THIS CAR IS A PIECE OF CRAP ALL THE WAY AROUND BUT THE HEADLIGHTS ARE REALLY BAD! ALSO THEY ARE SO CLOUDED OVER. I HAVE A HARD TIME DRIVING AT NIGHT AND NOW I JUST CAN'T BECAUSE I AM NOT GOING TO GET STOPPED AGAIN FOR HAVING A HEADLIGHT OUT! I ONLY DRIVE DURING THE DAY. I CAN'T BELIEVE THAT THEY DO NOT HAVE A RECALL FOR THIS PROBLEM, WHEN I SEE SO MANY COMPLAINTS ON THE SAME THING. THIS IS SUCH A STRESS ER FOR ME. I WISH THERE WAS SOMEONE OUT THERE THAT COULD HELP US IN THIS SITUATION.
NHTSA complaint #11179841 — an unverified report by a vehicle owner.
at 39,100 milesArvada, CO
ENGINE
TOOK CAR IN FOR AIR BAG RECALL (WHICH WAS FIXED). DEALER DID A FULL CIRCLE INSPECTION AND FOUND THE TIMING CHAIN NEEDED REPLACEMENT. WE RECEIVED A LETTER FROM MAZDA JANUARY, 2012 STATING THEY WERE EXTENDING THE WARRANTY TO 7 YRS FROM THE ORIGINAL WARRANTY DATE OR 70,000 MILES WHICHEVER COMES FIRST FOR REPAIRS TO THE TIMING CHAIN. THIS LETTER LEADS ME TO BELIEVE THEY KNEW THERE WERE ISSUES WITH THE TIMING CHAIN. OUR CAR HAS 39,100 MILES (OBVIOUSLY LOW FOR THE AGE OF THE CAR). WE WERE REQUIRED TO PAY FOR THE REPAIR OUT OF POCKET BECAUSE IT WAS OUTSIDE THE WARRANTY PERIOD. IT SEEMS VERY UNFAIR THAT OUR CAR WAS NOT COVERED FOR AN ISSUE MAZDA WAS CLEARLY AWARE OF IN 2012. WHILE IT WAS NOT AN ACTUAL RECALL, SOMETHING WAS WRONG WITH THE TIMING CHAIN AND ALL OWNERS SHOULD BE COMPENSATED FOR FAILURE OF THE CHAIN. I DO NOT KNOW EXACTLY WHAT CAN HAPPEN TO A CAR IF THE CHAIN BREAKS, BUT MY BEST GUESS IS IT WILL STOP RUNNING, WHICH IS A HUGE CONCERN REGARDING SAFETY OF THE VEHICLE.
NHTSA complaint #11166081 — an unverified report by a vehicle owner.
Burnsville, MN
STRUCTURE:BODY
LIMITED VISIBILITY DURING NIGHT DRIVING DUE TO POOR HEADLIGHT PERFORMANCE. HEADLIGHT LENSES SEEM TO BE EXTREMELY FOGGY. ONLY HAPPENS WITH LOW-BEAMS.
NHTSA complaint #11145229 — an unverified report by a vehicle owner.
at 66,125 milesBelgrade, MO
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,125.
NHTSA complaint #11132912 — an unverified report by a vehicle owner.
Jackson, TN
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V018000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER MORE THAN TWICE AND CONFIRMED THAT THE PART WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED BECAUSE THE MANUFACTURER HAD NOT PROVIDED THE PART FOR THE REPAIR. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED FOR A REFERRAL FOR AN AUTHORIZED DEALER TO SCHEDULE THE TWO RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11131552 — an unverified report by a vehicle owner.
Jackson, TN
SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V018000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER MORE THAN TWICE AND CONFIRMED THAT THE PART WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED BECAUSE THE MANUFACTURER HAD NOT PROVIDED THE PART FOR THE REPAIR. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED FOR A REFERRAL FOR AN AUTHORIZED DEALER TO SCHEDULE THE TWO RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11131552 — an unverified report by a vehicle owner.
Anderson, SC
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS WONDERING WHY 3 OF MY WINDOW MOTORS WENT OUT THE SAME DAY.
NHTSA complaint #11098170 — an unverified report by a vehicle owner.
