2010 Mazda CX-9 airbag problems

AIR BAGS

The contact owns a 2010 Mazda CX-9. The contact received notification of NHTSA Campaign Number: 19V782000 (Air Bags). The contact called the dealer and was advised to tow the vehicle to the dealer for the recall repair. The contact stopped driving the vehicle due to the recall. The contact attempted to call the dealer for an alternative mode of transporting the vehicle to the dealer, but the calls were not returned. The manufacturer was contacted, and the contact was referred to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA complaint #11713717 — an unverified report by a vehicle owner.

AIR BAGS

DRIVING VEHICLE LESS THAN 5 MPH, IN LINE, AFTER PICKING UP KID FROM SCHOOL. ALL SIDE CURTAIN AIR BAGS EXPLODED/DEPLOYED, FOR NO REASON. VEHICLE WAS NOT HIT. OTHER DRIVERS HEARD AND WITNESSED THE EXPLOSION/DEPLOYMENT OF THE AIRBAGS. PULLED CAR TO SIDE AS BEST AS POSSIBLE, AS THE AIRBAG CURTAINS COMPLETELY BLOCKED THE SIDE WINDOWS.

NHTSA complaint #11270889 — an unverified report by a vehicle owner.

AIR BAGS

2010 MAZDA CX 9. CONSUMER WRITES IN REGARDS TO DEFECTIVE TAKATA INFLATOR. *LD UPDATED 10/23/2017

NHTSA complaint #11033788 — an unverified report by a vehicle owner.

AIR BAGS

THE WEIGHT SENSOR FOR THE FRONT SEAT IS DEFECTIVE. MY SON IS 105 LBS. HE HAS JUST STARTED SITTING ON THE FRONT SEAT. I NOTICE THAT THE "AIR BAG OFF" LIGHT KEEPS GOING ON AND OFF WHILE THE CAR IS IN MOTION. ACCORDING TO THE MANUAL, THE WEIGHT LIMIT IS 66 LBS ABOVE WHICH THE PASSENGER AIRBAG SHOULD BE ACTIVE. MANUAL STATES THE WEIGHT ON PAGE 2-45 AND ALSO ON OTHER PAGES.

NHTSA complaint #10980796 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/17*LJ

NHTSA complaint #10956144 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10937652 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL - I WAS INFORMED OF A RECALL ON THE PASSENGER SIDE FRONT AIRBAG IN JULY 2016 AND INSTRUCTED "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." THIS HAS BEEN AN EXTRAORDINARY INCONVENIENCE NOT TO MENTION I DON'T FEEL SAFE DRIVING THE VEHICLE WITH MY 3 YEAR OLD TODDLER IN THE BACKSEAT. IN JUST OVER A WEEK, IT WILL BE 4 MONTHS SINCE THIS NOTIFICATION WAS MADE. I LIVE IN HOUSTON, TEXAS, WITH HIGH HUMIDITY WITH A 2010 VEHICLE - THIS MAKES THE VEHICLE MORE SUSCEPTIBLE TO THIS FAILURE. GIVEN THE LOCAL CLIMATE, WHY HASN'T MY VEHICLE BEEN PRIORITIZED SO THAT MY AIRBAG WAS ADDRESSED IN A TIMELY MANNER? DISAPPOINTED.

NHTSA complaint #10918153 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/19/16*LJ THE DEALER INFORMED THE CONSUMER, THE PARTS MAY NOT BE AVAILABLE FOR YEARS. UPDATED 10/24/16.

NHTSA complaint #10904765 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2010 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10893547 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (AIR BAGS) AND THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO CONFIRM WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME OF WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10825601 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2010 MAZDA CX-9. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG OFF WARNING INDICATOR REMAINED ILLUMINATED WHENEVER THERE WAS A FRONT SEAT OCCUPANT THAT WEIGHED LESS THAN ONE-HUNDRED POUNDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE TECHNICIAN ALSO STATED THAT THE AIR BAGS WOULD NOT DEPLOY WHENEVER THE AIR BAG INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 10/09/14*LJ THE CONSUMER STATED FURTHER TESTING SHOWS THE AIRBAG OFF LIGHT ILLUMINATED FOR PASSENGERS BETWEEN 115 POUNDS AND INTERMITTENTLY FOR PASSENGERS BETWEEN 115 AND 120 POUNDS. IT WAS SUGGESTED TO THE CONSUMER TO HAVE SMALL ADULTS RIDE IN THE BACK SEAT. UPDATED 8/10/2015

NHTSA complaint #10577445 — an unverified report by a vehicle owner.