2024 Mazda CX-90 steering problems

STEERING

The contact owns a 2024 Mazda CX-90. The contact stated that while turning the steering wheel to the left, the steering wheel became stuck momentarily and experienced resistance while attempting to return the steering wheel to center. The contact stated that additional force was needed to return the steering wheel to center. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the steering rack and pinion were inoperable and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted about the failure. The failure mileage was 36,000.

NHTSA complaint #11757742 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2024 Mazda CX-90. The contact stated that while driving around a long curve, the steering wheel started sticking, requiring the contact to return the steering wheel to center. No warning lights were illuminated. Upon research, the contact associated the failure with NHTSA Campaign Number: 24V022000 (Steering); however, the VIN was not included. The local dealer was contacted and confirmed that there was no recall or warranty coverage associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

NHTSA complaint #11756973 — an unverified report by a vehicle owner.

STEERING

I am filing this complaint regarding a serious steering safety issue with my 2024 Mazda CX-90, which I purchased on March 24, 2026, with approximately 40,000 miles. The vehicle previously underwent Mazda Safety Recall 6524A involving the steering system and increased steering effort. After purchasing the vehicle, it developed a serious steering problem. At approximately 50–65 mph, the steering wheel can become stuck or extremely difficult to move when I attempt to steer left or right, as if the steering is physically sticking. This creates a serious safety risk because the driver may be unable to make an immediate steering correction at highway speeds. I brought the vehicle to an authorized Mazda dealership and specifically requested that they determine whether the problem was related to the previous 6524A recall. The dealership documented my complaint as the steering wheel getting “STUCK” at 50/65 mph and referenced Recall 6524A and increased steering effort. The dealership inspected the vehicle and marked the steering concern FAILED. Their written recommendation states that the vehicle “needs steering rack.” The estimated repair cost is $2,236.45, with a total estimate of $2,524.19 including fees and taxes. I escalated this issue to Mazda Corporate and requested coverage because the vehicle previously received a safety recall repair involving the same steering system. Mazda Corporate denied coverage, leaving me responsible for the repair. The financial burden is also a serious concern. I currently cannot afford the approximately $2,500 repair, meaning I am unable to have this documented safety defect corrected. This puts my family in the difficult position of potentially needing to operate a vehicle with a known steering issue and also raises concern that other owners could face the same situation if they cannot afford the repair. I am requesting that NHTSA investigate whether Recall 6524A adequately addressed the underlying defect or whether this represents

NHTSA complaint #11756724 — an unverified report by a vehicle owner.

STEERING

I am filing this complaint regarding a serious steering safety issue with my 2024 Mazda CX-90, which I purchased on March 24, 2026, with approximately 40,000 miles. The vehicle previously underwent Mazda Safety Recall 6524A involving the steering system and increased steering effort. After purchasing the vehicle, it developed a serious steering problem. At approximately 50–65 mph, the steering wheel can become stuck or extremely difficult to move when I attempt to steer left or right, as if the steering is physically sticking. This creates a serious safety risk because the driver may be unable to make an immediate steering correction at highway speeds. I brought the vehicle to an authorized Mazda dealership and specifically requested that they determine whether the problem was related to the previous 6524A recall. The dealership documented my complaint as the steering wheel getting “STUCK” at 50/65 mph and referenced Recall 6524A and increased steering effort. The dealership inspected the vehicle and marked the steering concern FAILED. Their written recommendation states that the vehicle “needs steering rack.” The estimated repair cost is $2,236.45, with a total estimate of $2,524.19 including fees and taxes. I escalated this issue to Mazda Corporate and requested coverage because the vehicle previously received a safety recall repair involving the same steering system. Mazda Corporate denied coverage, leaving me responsible for the repair. The financial burden is also a serious concern. I currently cannot afford the approximately $2,500 repair, meaning I am unable to have this documented safety defect corrected. This puts my family in the difficult position of potentially needing to operate a vehicle with a known steering issue and also raises concern that other owners could face the same situation if they cannot afford the repair. I am requesting that NHTSA investigate whether Recall 6524A adequately addressed the underlying defect or whether this represents

NHTSA complaint #11756725 — an unverified report by a vehicle owner.

STEERING

I purchased the vehicle used. The issue I have been having is the steering feels sticky, heavy, or briefly resistant when turning. It is very prominent when turning the steering wheel to the left, especially going around corners and rotaries, but even bends in the road. When trying to straighten out after the turn, I have to jerk the steering wheel back to the other direction. This becomes a control issue to keep within my lane. Driving straight the issue is present as the steering doesn’t self‑center smoothly. The issue happens once the car is "warmed up" - if I started cold in the morning, it is not present, but within a few minutes of driving the steering effort changes unexpectedly. The issue has been ongoing since March 2026.

NHTSA complaint #11756797 — an unverified report by a vehicle owner.

STEERING

Mazda dealership confirmed my car completed the Recall 24V-022, however, I am still experiencing a Sticky steering wheel. A sudden, brief increase in steering effort, a "notchy" or binding feel during minor lane corrections or long highway curves, and failure of the wheel to smoothly return to center.

NHTSA complaint #11756373 — an unverified report by a vehicle owner.

STEERING

I leased that car Mazda cx-90 from Mazda of [XXX] [XXX] Since i got the car i had feeling the steering wheel its not normal, also the water its under normal level when i did the oil change and the maintenance i mentioned all the issues i have but they didn’t do anything till the last time when they did the oul change the inform me that i have to replace the steering wheel gear and the RADIATOR for $4000 they said its not under the coverage anymore over 36000 miles, and they didn’t say anything about what i have told them before ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755566 — an unverified report by a vehicle owner.

STEERING

Following the previous steering recall we noticed that the steering wheel had started to stick when turning. We brought it in for maintenance and to have them look at the steering. It has been identified as an internal failure of the steering rack.

NHTSA complaint #11754064 — an unverified report by a vehicle owner.

STEERING

Campaign 6524A Recall was completed in JUNE 2024. The recall repair has now failed and the steering is sticking/malfunctioning when you turn the steering wheel. Reliable Mazda dealership in Springfield Missouri informed me yesterday the recall was already completed and now I will be responsibility for the bill to repair the failed RECALL repair. Which the repair was a new spring and grease.... The car is not safe to drive. The steering wheel sticks and you have to forcefully jerk the wheel to center the steering wheel again. We do not have the money to pay nearly $4,000 to repair a failed recall that Mazda should take care of.

NHTSA complaint #11753504 — an unverified report by a vehicle owner.

STEERING

Sticky Steering" or "Notchy Feeling": The steering wheel feels like it is catching on a notch or a "detent" when centered, rather than rotating smoothly.

NHTSA complaint #11753627 — an unverified report by a vehicle owner.

STEERING

When curving left my steering wheel will get “stuck”. It becomes heavy and then jerks back like it just “unlocked”. I haven’t had to pull it back forcefully, yet, but I’m sure it’s not far off. Went to Mazda dealership who state it’s mechanically related to a rack and pinion within the steering components. My car was part of the initial “sticky steering” recall which the previous owner had done in March of 2024. Happy to allow inspection if needed. My safety, along with the safety of others, is at risk anytime I travel along a curve where I could cross into on coming traffic because I am unable to forcefully move my steering wheel out of the “sticking” position. Potentially deadly. Mainly notice it around speeds of 45+ regardless of weather.

NHTSA complaint #11752549 — an unverified report by a vehicle owner.

STEERING

"Sticky Steering" was fixed under a recall during a previous owner of my car. The issue has reappeared causing the steering wheel to stick when making turns or adjustments. The steering wheel often fails to retun to center on its own while driving down the road, and requires force to unstick it. This obviously creates a safety risk as the steering can be unpredictable while driving. The issue has not yet been inspected as I am waiting to find out if it will be addressed under warranty, though it is a known issue and concern with this vehicle. Not warnings or messages have appeared prior to this issue.

NHTSA complaint #11751555 — an unverified report by a vehicle owner.

STEERING

Steering will get stuck on turns or curves causing excessive force and jerking to re-center wheel and avoid Vehicle driving in un-intended direction, almost causes accidents.

NHTSA complaint #11751396 — an unverified report by a vehicle owner.

STEERING

The steering wheel feels sticky when taking a curve or turn (sticky feeling). After the turn, the wheel might not return to the center automatically.

NHTSA complaint #11749745 — an unverified report by a vehicle owner.

STEERING

The steering feels sticky and resists turning while driving. It feels like it sticks before turning and makes a slight noise during steering. Please inspect the steering system and check for any recalls, service bulletins, or software updates.

NHTSA complaint #11749788 — an unverified report by a vehicle owner.

STEERING

Steering wheel is sticky. Brought in to Mazda for a recall. Remedy did not work. Want to charge me to fix again

NHTSA complaint #11749629 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2024 Mazda CX-90. The contact stated that while operating the vehicle, several warning messages were displayed on the instrument panel, including the electronic stability control and the check engine warning lights. Later, while driving, the power steering failed, causing the steering wheel to become difficult to turn in either direction. The vehicle was driven to a local dealer, who was unable to determine the cause of the failures. The contact was informed that the battery would not remain charged. The manufacturer was not yet contacted. The failure mileage was 29,000.

NHTSA complaint #11749351 — an unverified report by a vehicle owner.

STEERING

The official remedy for Recall 24V022 failed on my vehicle. The dangerous steering friction has returned, I feel unsafe driving. when turning to the left the steering wheel sticks. Causing me to have to violently yank the steering wheel in opposite direction.

NHTSA complaint #11748481 — an unverified report by a vehicle owner.

STEERING

while changing lanes or turning, the steering wheel sticks and needs extra force to turn; resulting in very jerky turn.

NHTSA complaint #11748507 — an unverified report by a vehicle owner.

STEERING

Steering is sticking. Regardless which way I am turning, I have to put force in the steering to make it turn

NHTSA complaint #11748268 — an unverified report by a vehicle owner.

STEERING

On May 2, 2026, I took my 2024 Mazda CX‑90 to Mazda of Orange because the steering wheel was getting stuck and there was a loud chirping noise when turning the car on and off. The dealership kept my car for 28 days. When I picked it up, they told me the noise was fixed. After three days, the noise returned. The next morning, the car would not start, so I had to jump it and take it back. They said it was the brake assembly line and claimed it was safe to drive when it wasn’t. They also said the bottom battery was giving errors. I had already replaced the top battery in April 2026 for $300, and they replaced the bottom one under warranty. When I brought it in, all dashboard warning lights were on, and the car warned me not to drive over 30 mph. They replaced the battery again but could not explain the warning lights. This was my sixth visit, and they kept blaming rain or fog even when the weather was clear. Two weeks after getting the car back, all warning lights came on again on [XXX]. At [XXX], while taking my husband to the airport, I was afraid to turn the car off. I hit a bump, the lights turned off, then came back on — which makes me think there is an electrical short. Now the transmission jerks hard, especially when the i‑Stop activates. I bought the car in April 2025; it has 47,700 miles, and I have taken it in six times. [XXX] from the mediation department told me he would start a buyback on June 20, 2026, but he is now ignoring my calls. Name: [XXX] VIN: [XXX] Case #: [XXX] License Plate: [XXX] Vehicle: 2024 Mazda CX‑90 (factory warranty still active) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11745969 — an unverified report by a vehicle owner.

STEERING

Steering wheel gets stuck when holding turns like a left turn on stoplight, or freeway interchange. Have to forced the wheel back to straight.

NHTSA complaint #11745767 — an unverified report by a vehicle owner.

STEERING

When you turn, the steering wheel doesn't retract or turn back on it's own. You have to give it tug or jerk, which makes it dangerous.

NHTSA complaint #11745104 — an unverified report by a vehicle owner.

STEERING

Steering wheel still locks up after recall was done whenever turning wheel gets hard and almost doesn't Want to turn off of turning position to straight position

NHTSA complaint #11744104 — an unverified report by a vehicle owner.

STEERING

Following the remedy performed under recall 24V-022, the steering continues to exhibit intermittent issues. The wheel occasionally feels suddenly heavy or resistant, with a sticky, stiff sensation that builds gradually before returning to normal. This is most noticeable at speeds between 15–25 mph while simultaneously turning, such as navigating parking lots, intersections, or slow cornering. The issue also occurs unpredictably with no consistent trigger outside of those conditions. The problem persists despite the recall repair having been completed. The vehicle will be taken to local Mazda dealership (Modesto Mazda) to have re-inspected of issue.

NHTSA complaint #11743842 — an unverified report by a vehicle owner.

STEERING

Few months after the steering recall we started experiencing issues with increased resistance while turning the steering wheel. Sometimes the steering is not very smooth. Was told the solutuon to this issue was a other repair that was not covered under the recall. Unfortunately we are past the 36k mile warranty.

NHTSA complaint #11743652 — an unverified report by a vehicle owner.

STEERING

Just purchased this vehicle and find the steering to be tight, jerky, and when on the freeway and there is a connector joint where two sections of road meet the vehicle veers almost to the next lane. And when applying the brakes when exiting at freeway speed brakes shudder. The vehicle has had the recall #6524A done but the steering is still dangerous. Brake fix is supposed to be addressed soon by Mazda. Vehicle is a lemon.

NHTSA complaint #11743286 — an unverified report by a vehicle owner.

STEERING

Sticky Steering wheel issue. Would not let vehicle turn and would hold. Safety issue as almost hit the curb and others serval times. Need to pull hard out of it

NHTSA complaint #11743005 — an unverified report by a vehicle owner.

STEERING

There is momentary increase in steering effort during the drive cycle in model year (MY) 2024 Mazda CX-90 vehicle. Sometimes, I have to push too hard when turning the steering back from a turn. This problem was initially fixed on my vehicle by a recall campaign(24V-022 ) in 2024, but the issue has now reappeared.

NHTSA complaint #11742726 — an unverified report by a vehicle owner.

STEERING

While driving, the vehicle experiences dangerous episodes of what is widely known as "sticky steering." Specifically, when initiating a sweeping left-hand turn, the steering wheel hits a point of sudden mechanical resistance, requiring an unexpected and sudden increase in steering effort to turn the wheel. When trying to maintain or exit the turn, this resistance causes the steering wheel to bind and pull to the right, requiring forceful manual over-correction to keep the vehicle in its lane and prevent a crash. This is an intermittent but recurring mechanical failure that completely disrupts smooth steering operation. It matches the exact profile of the ongoing NHTSA Recall Query into the failure of Mazda's original Recall 24V022 (Campaign 6524A) remedy.

NHTSA complaint #11741420 — an unverified report by a vehicle owner.