Mazda MAZDA3 equipment problems

EQUIPMENT:OTHER:LABELS

See attached document for complaint.

NHTSA complaint #11671865 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

The electrical system in the dashboard will randomly Make its own decisions. It will choose to make phone calls or change and set radio stations. while becoming more frequent more items from the console are getting involved. my concern is that whatever's going on will start to involve the instrument panel causing the car to mechanically do things on its own. I apologize in advance if this is not considered a safety issue. thank you for your time.

NHTSA complaint #11491064 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL

MY BROTHER'S VEHICLE HAS STALLED SEVERAL TIMES SINCE INSTALLING THE PROGRESSIVE SNAPSHOT DEVICE IN HIS 2006 JEEP COMMANDER. I PREVIOUSLY HAD ISSUES WITH MY 2016 MAZDA3 AFTER INSTALLING THE DEVICE. I REPORTED THE INCIDENTS TO PROGRESSIVE AND THEY ENDED ENROLLMENT IN THE PROGRAM FOR US EACH TIME AND REQUESTED FOR THE DEVICES BACK. HAVING YOUR CAR STALL WHILE DRIVING CAN CAUSE INJURY OR DEATH. AFTER REMOVING THE DEVICE FROM THE MAZDA3 I HAVE HAD NO PROBLEMS SINCE. WE HAVE REMOVED THE DEVICE FROM THE JEEP. I RESEARCHED AND THERE HAVE BEEN MANY SIMILAR COMPLAINTS REGARDING THE PROGRESSIVE SNAPSHOT DEVICE WHICH MUST BE LOOKED INTO AND TESTED IN REGARDS TO ITS AFFECT ON VEHICLE PERFORMANCE AND SAFETY.

NHTSA complaint #11110653 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

DASHBOARD POPS OUT IN 85 DEGREE WEATHER

NHTSA complaint #10747281 — an unverified report by a vehicle owner.

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE DEFLATED. THE CONTACT CHANGED THE TIRE WITH A SPARE TIRE AND INDICATED THAT THE JACK WAS DEFECTIVE. UPON CHANGING THE TIRE, THE METAL FRAME FRACTURED AS WELL AS THE ROCKER PANEL WITHOUT WARNING. A TIRE REPAIR SHOP REPLACED THE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. MA 08/10/15 UPDATED 10/25/2017

NHTSA complaint #10725965 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

I OWN A 2010 MAZDA 3 THE DASHBOARD IS MELTING, STICKY, AND SMELLS, MAZDA WOULD NOT RELACE IT UNDER WARRANTY, I WAS JUST OUTSIDE WARRANTY WINDOW, MY LAST MAZDA PURCHASE!!!

NHTSA complaint #10722334 — an unverified report by a vehicle owner.

EQUIPMENT

TL* THE CONTACT OWNS A 2015 MAZDA 3. THE CONTACT STATED THAT THE NAVIGATIONAL SYSTEM, THE BLUETOOTH FUNCTION, AND THE USB SYSTEM REBOOTED AND FAILED. THE VEHICLE WAS TAKEN TO A DEALER ON MORE THAN ONE OCCASION WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 5/4/15

NHTSA complaint #10694192 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

TODAY AS I AM REPORTING IS THE 3RD INCIDENT OF THIS TYPE SINCE I BOUGHT THE CAR BRAND NEW, AND MY CAR NOW HAS ONLY 44 K MILES ON IT. THE TPMS SENSORS ON THE MAZDA 3 ARE CONNECTED TO THE AIR VALVE IN THE TIRES. TPMS SENSORS ARE VERY FICKLE AND TEND TO CORRODE AND BREAK WITH SEASONAL WEATHER. WHEN THE TPMS SENSOR BREAKS ON A MAZDA3, IT LETS ALL THE AIR OUT OF YOUR TIRE AND GIVES YOU A FLAT, STRANDING YOU WHEREVER YOU ARE. TPMS SENSORS ARE SUPPOSED TO AID DRIVERS TO LET THEM KNOW THERE IS A PROBLEM, BUT IN THIS CASE, THEY ACTUALLY CAUSE THE PROBLEM. THE AIR VALVE BEING CONNECTED TO THE TPMS IS UNIQUE TO THE DESIGN OF THIS CAR, AND HAS NEVER BEEN A PROBLEM FOR ME WITH OTHER VEHICLES. THIS CAN LEAD TO DANGEROUS SITUATIONS, DEPENDING ON HOW FAST THE CAR IS TRAVELING AND WHERE. I HAVE LOST AIR ON THE HIGHWAY AND BEEN STRANDED ON THE SIDE OF THE ROAD. TPMS SENSORS/INSTALLATION ARE 200 BUCKS EACH APPROXIMATELY, AND IF YOUR TIRE GETS RIPPED UP DURING THE INCIDENT, YOU MUST ALSO BUY A NEW TIRE.

NHTSA complaint #10683607 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

I HAVE HAD TWO CONTINUOUS ISSUES WITH MY 2014 MAZDA 3; THE NAVIGATION SYSTEM SHUTS DOWN AND THEN BEGIN A CYCLE OF CONTINUOUSLY SHUTTING DOWN A REBOOTING AND THE HEADS UP DISPLAY AT TIMES DOES NOT POP UP WHEN I START THE VEHICLE.THE ONLY WAY TO STOP THIS IS TO PULL OVER, SHUT OFF THE CAR AND THEN START IT BACK UP AGAIN (THIS GENERALLY FIXES BOTH THE NAVIGATION AND HUD ISSUE, ALTHOUGH THESE ISSUES DO NOT SEEM TO BE RELATED AS THE HAVE NOT OCCURRED AT THE SAME TIME BEFORE.) THIS CERTAINLY SEEMS LIKE A SOFTWARE ISSUE AS REBOOTING DOES FIX THE PROBLEM. THIS HAPPENED MULTIPLE TIMES AND MOSTLY OCCURS AT THE END OF LONG TRIPS, WHEN I NEED IT MOST. IN SOME INSTANCES THIS HAS LED ME TO TAKE WRONG TURNS IN HEAVY TRAFFIC OR FORCED ME TO PULL OVER IN HEAVY TRAFFIC IN ORDER TO FIGURE OUT WHERE I AM GOING. MAZDA NEEDS TO DEAL WITH THESE ISSUES AS THEY CAN POSE A SAFETY HAZARD TO THOSE FOLLOWING THE NAVIGATION DIRECTIONS. AS ALWAYS DO NOT DEPEND SOLELY ON A NAVIGATION SYSTEM, ESPECIALLY THE ONE IN THE 2014 MAZDA3. IT WILL ENTER INTO A CYCLE OF CONTINUALLY SHUTTING DOWN AND REBOOTING WHEN YOU NEED IT MOST. I HAVE BROUGHT MY VEHICLE TO A DEALER TO UPDATE THE SOFTWARE TO THE LATEST VERSION A FEW MONTHS AGO, IT DID NOT FIX THE PROBLEM. I WENT TO A DEALER FOR A RECENT OIL CHANGE I MENTIONED THE PROBLEM AND THEY DID NOT EVEN SEEM TO KNOW WHAT THE LATEST SOFTWARE VERSION WAS OR WHY I WOULD WANT IT UPDATED. I HOPE THAT MOST DEALERS WOULD UPDATE THE SOFTWARE FOR A CAR UNDER WARRANTY WHEN THEY COMPLETE AN OIL CHANGE, OR AT THE VERY LEAST KNOW AND MAKE THE CUSTOMER AWARE A NEWER VERSION OF THE SOFTWARE IS OUT SO AN UPDATE CAN BE SCHEDULED. I PLAN TO COMPLETE THIS UPDATE, BUT NO ONE AT THE MAZDA SERVICE CENTER I WENT TO WAS ABLE TO TELL ME WHAT THE UPDATE CHANGED/FIXED. I AM HIGHLY DISAPPOINTED IN THE VEHICLE'S NAVIGATION AND HUD. CAVEAT EMPTOR WHEN BUYING A YEAR ONE MODEL.

NHTSA complaint #10649609 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

STARTING ABOUT A MONTH AFTER WE BOUGHT THE CAR WE NOTICED THAT THE INDICATOR LIGHT FOR THE PASSENGER SIDE AIR BAG WOULD SOMETIMES LIGHT UP INDICATING THAT THE PASSENGER SIDE AIRBAG WAS DEACTIVATED. WE STOP THE CAR AND EXITED THE VEHICLE AND REENTERED THE VEHICLE AND THE LIGHT STARTED TO WORK PROPERLY. OVER THE NEXT SEVERAL DAYS WE NOTICED THAT THE ISSUE WAS HAPPENING MORE OFTEN. WE TOOK THE CAR TO BROWN'S MAZDA IN ALEXANDRIA. AFTER CHECKING THE CAR OUT THEY SAID THERE WAS NOTHING WRONG WITH THE CAR. ON TUESDAY SEPTEMBER 2, 2014 ABOUT 10 DAYS AFTER HAVING THE CAR SERVICED MY WIFE AND I WAS DRIVING ON A LEVEL CITY STREET AROUND 5:48 PM, AT THAT TIME THE INDICATOR LIGHT WAS OFF, WHICH WOULD INDICATE THAT THE AIRBAG AND ACTIVE RESTRAINTS ARE ON AND THAT THE CAR RECOGNIZES THAT THERE IS AN ADULT IN THE PASSENGER SIDE SEAT. A CAR PULLED OUT FROM A SIDE STREET IN TO TRAFFIC CAUSING US TO HARD BRAKE IN ORDER TO AVOID THE ACCIDENT. MY WIFE THAT WAS IN THE PASSENGER SEAT WAS THROWN FORWARD AS IF SHE DID NOT EVEN HAVE A SEAT BELT ON, THE ACTIVE SEAT RESTRAINT DID NOT TIGHTEN AT ALL. THE PASSENGER SIDE AIRBAG LIGHT THAT WAS OFF WAS NOW ON INDICATING THAT THE AIRBAG AND RESTRAINT SYSTEM WAS OFF. SHE WAS SHAKEN BUT THANKFULLY NOT HARMED. AGAIN WE TOOK IT TO THE DEALERSHIP AND THEY HAVE SAID THAT THERE IS NOTHING THEY CAN DO TO FIX IT'S JUST PART OF THE DESIGN AND THAT PEOPLE MY WIFE SIZE SHOULD NOT USE THE CAR. I AM VERY CONCERNED ABOUT DRIVING THE CAR, BECAUSE THERE IS NO WAY TO PREDICT WHEN THE AIRBAG WILL DECIDE TO DEACTIVATE LEAVING THE PASSENGER AT RISK OF INJURY IF THERE WERE A CRASH OR ROLLOVER.

NHTSA complaint #10630952 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

HAS ANYONE ELSE HAD PROBLEMS WITH THE RADIO SYSTEM. MY RADIO FADES IN AND OUT CONTINUOUSLY. IT PLAYS FINE WHEN I USE THE CD PLAYER OR PLAY PANDORA BUT WHEN I PLAY THE RADIO IT IS HORRIBLE!

NHTSA complaint #10594211 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

IN THE MAZDA 3, THE TPMS SENSOR IS CONNECTED TO THE AIR VALVE. THE TPMS SENSORS BREAK EASILY, CAUSING THE TIRE TO DEFLATE. IF THE OUTSIDE PART OF THE TPMS SENSOR BREAKS FROM CORROSION OR BEING HIT AGAINST A CURB, THE TIRE WILL DEFLATE. I HAVE HAD 3 TPMS SENSORS BREAK SINCE I HAD THE CAR, WHICH HAS ONLY BEEN 4 YEARS (APPROX 39,000 MILES), AND IS EXPENSIVE TO REPLACE. MY TIRES ARE LESS THAN 3 YEARS OLD. THE PART OF THE TPMS EXPOSED ON THE OUTSIDE WILL CORRODE, AND IF THE OUTSIDE PART BREAKS OFF, YOUR TIRES DEFLATE. THIS IS A COMMON PROBLEM FOR MAZDA OWNERS. THESE THINGS BREAK AND THEN CAUSE A FLAT, LEAVING THE DRIVER IN A POSSIBLE EMERGENCY SITUATION. THE REASON FOR THE TPMS SENSOR IS SO DRIVERS DON'T HAVE BLOW OUTS, BUT THE EMERGENCY LIGHT IS VERY NONSPECIFIC, SO THE ONLY WAY YOU KNOW WHAT THE PROBLEM IS WHEN THE FLAT HAS ALREADY OCCURRED, WHICH IS UNNECESSARILY CAUSED BY THE TPMS SENSOR. THIS LATEST INCIDENT INVOLVED ME STRANDED IN THE COUNTRY, YET ANOTHER TPMS SENSOR REPLACEMENT ($200 APPROX), A NEW TIRE, AND AN ALIGNMENT - ALMOST $500 TOTAL. IF THE TPMS SENSOR HADN'T BROKEN, THE FLAT WOULD NOT HAVE OCCURRED AT ALL.

NHTSA complaint #10592677 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONTINUES TO IGNORE MY COMPLAINT AND ADMITS MY CAR IS A SAFETY ISSUE. THEY WILL NOT REPLACE MY MAT AFTER THE BRACKET BROKE OFF DUE TO A WARRANTY ISSUE. THEY FIXED THE BRACKET BUT DID NOT FIX THE MAT. EVER SINCE THEN, IT GETS CRUMPLED AND STICKS TO THE BREAK AND PEDAL. ITS GETTING WORSE OVER TIME. LAST NIGHT I WAS WITH MY WIFE AT A DRIVE THROUGH. ALL OF THE SUDDEN THE CAR ACCELERATED. I IMMEDIATELY PULLED THE PARKING BRAKE, THREW IT IN PARK, AND TURNED OFF THE CAR. WE ALMOST HIT THE CAR IN FRONT OF US. I THEN TRIED TO FIGURE OUT WHAT HAPPENED. WHAT HAPPENED IS THE MAT GOT STUCK AND WHEN MY WIFE PUSHED THE BRAKE, SHE TAPPED THE GAS. I HAVE TOLD MAZDA ABOUT THIS FOR YEARS, THEY DENIED MY REQUEST TO FIX THE ISSUE, NOW THEY JUST IGNORE ME. NEXT TIME THIS HAPPENS IT COULD HAVE A WORSE ENDING. JUST BECAUSE THEY RATHER SAVE MONEY THEN FIX THE ISSUE FOR A LOYAL CUSTOMER. THEY ATTEMPTED TO FIX THE ISSUE PREVIOUSLY BUT FAILED. NOW THEY WONT EVEN RETURN MY CALLS AND IGNORE ME. THE DEALER EVEN TRIED BUT WAS DENIED THE WARRANTY. THE FACT REMAINS, MAZDA ADMITS MY CAR IS A SAFETY HAZARD AND TOLD ME THEY WONT FIX IT, FOR AN ISSUE THAT HAPPENED UNDER WARRANTY AND NOTHING TO DO WITH ME. THEY ATTEMPTED TO ADDRESS THE ISSUE BUT FAILED, IN FACT, I COULD ARGUE IT MADE THE ISSUE WORSE BECAUSE OF THE WAY THE DEALER TRIED TO FIX THE MAT THEY BENT IT EVEN MORE, AND NOW JUST IGNORE ME WHEN I ASK THEM TO ADDRESS THE ISSUE AGAIN.

NHTSA complaint #10549481 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

THE MAT BRACKET CAME LOOSE WHILE DRIVING IN 2008. THE MAT CRUMBLED UP IN THE MIDDLE. IT COULD HAVE GOTTEN STUCK UNDER THE GAS PEDAL OR BREAK PEDAL. MAZDA AGREED TO FIX THE BRACKET. HOWEVER, THEY DID NOT REPLACE THE MAT. TO THIS DAY THE MAT STILL CRUMBLES. I ASKED MAZDA TO REPLACE THE MAT, BUT THEY SAID ITS NORMAL WEAR AND TEAR. THEY AGREED IT WAS A SAFETY ISSUE AND SAID I SHOULD REPLACE IT IMMEDIATELY. THEY WILL NOT REPLACE THIS UNDER WARRANTY AND INSIST ITS MY FAULT THAT THE MAT WOULD CRUMBLE.

NHTSA complaint #10481439 — an unverified report by a vehicle owner.

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

WHEN JACKING THE VEHICLE UP TO CHANGE THE TIRE THE MAIN ROD THAT SUPPORTS THE JACK BENT CAUSING THE JACK TO JUMP OUT FROM UNDER THE VEHICLE AND THE VEHICLE FELL ON THE GROUND.

NHTSA complaint #10426416 — an unverified report by a vehicle owner.

EQUIPMENT

1. START CAR, TURN ON AIR CONDITIONER 2. TURNING ON THE AIR CONDITIONER CAUSES THE ENGINE TO BECOME UNUSUALLY SLUGGISH AND SHUT OFF. I FEEL THAT IF NOT REPLACED COULD CAUSE A CRASH AS THE CAR IS UNUSUALLY SLUGGISH AND THE MOTOR RANDOMLY SHUTS OFF. 3. THE FAILURE HAS NOT BEEN CORRECTED, MAZDA STATED IT WAS THAT I NEEDED A NEW AIR COMPRESSOR AND A/C CLUTCH, ALTHOUGH I THINK THAT SHOULD NOT BE NEEDED ON A 3 YEAR OLD CAR. IT IS ALSO NOT WARRANTY COVERED AND COST JUST OVER $700.00 TO FIX...

NHTSA complaint #10344750 — an unverified report by a vehicle owner.

EQUIPMENT

FIRST THE AIR CONDITIONER FLICKERS ON AND OFF ON SETTINGS 1, 2 AND 3. SO IT IS CONSTANTLY SWITCHING OFF. SECOND THE CD PLAYER WILL NOT ACCEPT OR PLAY CDS, IT JUST SAYS CHECK DISC AND EJECTS THE DISC. THE CLOCK CHANGES TIME OCCASIONALLY TOO.

NHTSA complaint #10344213 — an unverified report by a vehicle owner.

EQUIPMENT

I OWN A MAZDA3 2006. THE FOLLOWING ARE ISSUES THAT HAVE OCCURED SINCE I'VE OWNED THE VEHICLE AND I WANTED EVERYBODY TO BE AWARE OF THEM: 1) THE DASHBOARD CLOCK WAS INCORRECT. IT WOULD LOSE TIME EVERY DAY AND STARTED GOING BACK IN TIME. WAS FIXED UNDER WARRANTY. 2) THE TIRES HAVE HAD TO BE REPLACED OFTEN. NOT SURE WHY THEY WEAR OUT SO FAST, BUT I STOPPED USING THE GOODYEAR TIRES THAT CAME WITH THE CAR AND GO WITH LONGER LASTING TIRES. 3) THE TIRE PRESSURE MEASUREMENT DEVICE ON THE FRONT RIGHT TIRE WAS DEFECTIVE. IT WAS INCORRECTLY TELLING ME I HAD A PROBLEM. TOOK NUMEROUS VISITS TO THE DEALERSIHP BUT WAS FIXED UNDER EXTENDED WARRANTY. 4) THE RIGHT ENGINE BRACK UNDER THE HOOD WAS LOOSE. THEY HAPPENED TO FIND IT WHILE FIXING ANOTHER ISSUE. WAS NEVER CAUGHT IN THAT "FULL CIRCLE INSPECTION" THEY CLAIM THEY DO. AGAIN, FIXED UNDER EXTENDED WARRANTY. 5) THE TEMPERATURE COOLANT HOSE WAS NOT PROPERLY WORKING. IT WAS NOT CLOSING. THIS CAUSED THE "CHECK ENGINE" LIGHT TO COME ON. FIXED UNDER EXTENDED WARRANTY. 6) THE RUG UNDER THE GAS PEDAL WAS RIPPING EASILY AND WAS MOVING UNDER THE PEDAL. TOOK TO DEALERSHIP AND THEY REPAIRED THE RIP. NEVER DID GET A NEW RUG THOUGH, ITS A LITTLE BENT BUT ISSUE HADNT OCCURED SINCE.

NHTSA complaint #10308746 — an unverified report by a vehicle owner.

EQUIPMENT

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). HELLO, I OWN A 2005 MAZDA 3. 2.3 MOTOR. I AM HAVING A LOT OF DIFFICULTIES WITH TWO MOTOR MOUNTS. THE VEHICLE ONLY HAS 60,000 MILES ON IT AND THE TWO ARE ALREADY BROKEN. AFTER READING SEVERAL REVIEWS AND AFTER GOING TO SEVERAL AUTO MECHANICS IT HAS BEEN BROUGHT TO MY ACKNOWLEDGEMENT THAT MANY CONSUMERS ARE HAVING PROBLEMS WITH THESE MOTOR MOUNTS. THE MOTOR MOUNTS CAUSE INTENSE VIBRATION WHILE SLOWING AND SPEEDING. IT IS PRETTY SCARY. I WHICH THEY WOULD NOT ONLY CALL THE PART A DEFECT BUT RECALL IT. I FEEL IT IS NOT SAFE TO DRIVE THE VEHICLE AND ALL THE AUTO MECHANICS TELL ME THE SAME. MAZDA OF COURSE STATES IT IS NOT A HAZARD. WHEN SOMEONE'S ENGINES DROPS OUT OF THE VEHICLE DUE TO THE MOTOR MOUNTS FAILING BECAUSE THEY ARE DEFECTIVE I ENSURE THEY WILL READVISE THEIR JUDGMENT. [XXX]

NHTSA complaint #10299995 — an unverified report by a vehicle owner.

EQUIPMENT

MAZDA 3 ENGINE MOUNTS CONTINUE TO FAIL, AND HAVE BEEN REPLACED TWICE IN 4 YEARS.

NHTSA complaint #10280428 — an unverified report by a vehicle owner.