FaultScore

FaultScore report

2002 Mazda MX-5 Miata problems

Owners have filed 24 complaints about the 2002 Mazda MX-5 Miata with NHTSA between 2002 and 2018. The largest single group is the body & structure. Across this model's run it ranks 3 of 9 worst.

D

FaultScore 67/100

Higher is worse. Measured against the other years of the Mazda MX-5 Miata.

How this is worked out

The numbers

24

Complaints

2

Crashes reported

1

Fires reported

2

Injuries reported

32,000 mi

Median mileage at failure

Half of reported failures happened before this

53%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 38 vs 50 Severity 100 vs 50 Early failure 91 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the Mazda MX-5 Miata. 50 means typical for this model; 100 means roughly double.
Severity — 100
20.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 91
53% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Mazda MX-5 Miata

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Mazda MX-5 Miata

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Body & Structure 5 20.8%

Median failure at 43,500 miles

Transmission & Drivetrain 4 16.7%

Median failure at 30,000 miles

Electrical System 3 12.5%

Median failure at 41,500 miles

Doors, Latches & Locks 2 8.3%

Median failure at 22,500 miles

Lights 2 8.3%

0 crashes, 1 fires · median 18,000 mi

Engine & Cooling 2 8.3%
Other & Unspecified 1 4.2%

Median failure at 59,000 miles

Equipment & Accessories 1 4.2%

Median failure at 4,000 miles

Seat Belts 1 4.2%

1 crashes, 0 fires · median 38,000 mi

Tires 1 4.2%
Suspension 1 4.2%

Median failure at 117,320 miles

Airbags 1 4.2%

1 crashes, 0 fires

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 2 13.3%
10,000 – 24,999 miles 2 13.3%
25,000 – 49,999 miles 6 40.0%
50,000 – 74,999 miles 2 13.3%
100,000 – 149,999 miles 2 13.3%
150,000+ miles 1 6.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2002 peak 3 Sep 2018

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 38,000 miles Virginia Beach, VA Crash 1 injured

SEAT BELTS

TL* THE CONTACT OWNS A 2002 MAZDA MIATA. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE, PUSHING THE CONTACT'S VEHICLE INTO THE NEXT LANE. THE DRIVER'S SEAT BELT FAILED TO RESTRAIN AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INTERNAL BLEEDING AND BRUISING TO THE HEAD, FACE, LEGS, AND ARMS. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT PRIOR TO THE CRASH, THE VEHICLE HAD BEEN TAKEN TO THE DEALER BECAUSE THE DRIVER'S SEAT BELT WOULD SPORADICALLY FAIL TO RESTRAIN HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 38,000.

NHTSA complaint #10533030 — an unverified report by a vehicle owner.

at 32,000 miles Plant City, FL Fire

EXTERIOR LIGHTING:FOG LIGHTS

TL*THE CONTACT OWNS A 2002 MAZDA MIATA. AFTER PARKING HIS VEHICLE, THE CONTACT NOTICED THAT HIS FOG LIGHTS WERE ON FIRE. HE WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. HE CALLED MAZDA AND THEY FAXED HIM A COPY OF RECALL NUMBER 03V206000 (EXTERIOR LIGHTING:FOG LIGHTS). THE CONTACT STATED THAT HE NEVER RECEIVED THE RECALL NOTICE AND MAZDA IS NOT OFFERING TO HELP CORRECT THE FAILURE. THE VEHICLE IS CURRENTLY PARKED IN THE PARKING LOT AT HIS JOB. THE CURRENT AND FAILURE MILEAGES WERE 32,000.

NHTSA complaint #10199833 — an unverified report by a vehicle owner.

Washington, DC Crash 1 injured

AIR BAGS:FRONTAL

VEHICLE INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS DID NOT DEPLOY. *MR *SC

NHTSA complaint #10075850 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 151,700 miles Cape Girardeau, MO

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 MAZDA MIATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND COULD NOT BE IMMEDIATELY RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IMMOBILIZER MODULE ERRONEOUSLY ACTIVATED AND DISABLED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,700.

NHTSA complaint #11127925 — an unverified report by a vehicle owner.

at 28,000 miles Roanoke, VA

ELECTRICAL SYSTEM

THIS CAR HAS A SAFETY IMMOBILIZER THAT PREVENTS CAR FROM RUNNING IF THE CORRECT TRANSPONDER KEY IS NOT USED. THIS CAR HAS ONLY 28,000 MILES, OF WHICH I HAVE DRIVEN THE LAST 10,000 MILES. THIS WEEK THE IMMOBILIZER CONTROL ELECTRONICS FAILED, RENDERING THE CAR TO STOP RUNNING AND WILL NOT RESTART. RESEARCHING ON THE WEB IT APPEARS THIS WAS A PROBLEM WITH MANY 2001 AND SOME 2002 MODELS. FIRSTLY THIS FAILURE IS A SAFETY ISSUE. SECONDLY THE REPAIR REQUIRES REPLACING THIS IMMOBILIZER MODULE AS WELL AS THE MAIN ECU AND GETTING NEW TRANSPONDER KEYS, WHICH IS VERY COSTLY.

NHTSA complaint #11052011 — an unverified report by a vehicle owner.

at 59,000 miles Chattanooga, TN, TN

UNKNOWN OR OTHER

ONE OF TWO LATCHES FOR THE CONVERTIBLE SOFT TOP CAME UNFASTENED WHILE DRIVING CAUSING ONE SIDE OF THE TOP TO LIFT UPWARDS WITH GREAT VIOLENCE AND A VERY LOUD NOISE. NO ACCIDENT THIS TIME BUT IT WILL HAPPEN- E.G. SWERVING OUT OF LANE AND INTO ANOTHER VEHICLE, PEDESTRIAN, TREE, ETC. DUE TO 1) THE VIOLENCE AND NOISE AND/OR 2) THE DRIVER *ATTEMPTING* (ITS IMPOSSIBLE!) TO RE-LATCH AND RE-LOCK THE TOP. THE CAUSE OF THE FAILURE IS A VERY POOR DESIGN OF THE LATCH/LOCK AND THE LOCKS LEVER BEING MADE OF POT METAL. BOTH FACTORS COMBINE IN A SYNERGISTIC MANNER WHICH CAUSE VERY RAPID LOCK WEAR AND ABRUPT FAILURE. THERE SHOULD BE A RECALL DUE TO RISK AND THE NUMBER OF NHTSA COMPLAINTS ON THIS DESIGN DEFECT- INCLUDING ONE WHERE BOTH LATCHES FAILED AND THE TOP BLEW OFF! DEFECTIVE PART NUMBERS ARE NA01R1310_ AND NA01R1320_.

NHTSA complaint #10759352 — an unverified report by a vehicle owner.

at 59,000 miles Chattanooga, TN, TN

STRUCTURE:BODY

ONE OF TWO LATCHES FOR THE CONVERTIBLE SOFT TOP CAME UNFASTENED WHILE DRIVING CAUSING ONE SIDE OF THE TOP TO LIFT UPWARDS WITH GREAT VIOLENCE AND A VERY LOUD NOISE. NO ACCIDENT THIS TIME BUT IT WILL HAPPEN- E.G. SWERVING OUT OF LANE AND INTO ANOTHER VEHICLE, PEDESTRIAN, TREE, ETC. DUE TO 1) THE VIOLENCE AND NOISE AND/OR 2) THE DRIVER *ATTEMPTING* (ITS IMPOSSIBLE!) TO RE-LATCH AND RE-LOCK THE TOP. THE CAUSE OF THE FAILURE IS A VERY POOR DESIGN OF THE LATCH/LOCK AND THE LOCKS LEVER BEING MADE OF POT METAL. BOTH FACTORS COMBINE IN A SYNERGISTIC MANNER WHICH CAUSE VERY RAPID LOCK WEAR AND ABRUPT FAILURE. THERE SHOULD BE A RECALL DUE TO RISK AND THE NUMBER OF NHTSA COMPLAINTS ON THIS DESIGN DEFECT- INCLUDING ONE WHERE BOTH LATCHES FAILED AND THE TOP BLEW OFF! DEFECTIVE PART NUMBERS ARE NA01R1310_ AND NA01R1320_.

NHTSA complaint #10759352 — an unverified report by a vehicle owner.

at 145,000 miles Reseda, CA

STRUCTURE

MAZDA MIATA CONVERTIBLE TOP BLEW OFF WHILE DRIVING 65 MPH ON THE FREEWAY CAUSING LOSS OF CONTROL AND ALMOST CAUSING AN ACCIDENT. I HAVE CHECKED REPORTS AND THIS SEEMS TO BE A REGULAR PROBLEM. MAZDA HAS EVEN ISSUED A BULLETIN ON THIS PROBLEM. THIS SHOULD BE A RECALL.

NHTSA complaint #10544320 — an unverified report by a vehicle owner.

at 38,000 miles Virginia Beach, VA Crash 1 injured

SEAT BELTS

TL* THE CONTACT OWNS A 2002 MAZDA MIATA. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE, PUSHING THE CONTACT'S VEHICLE INTO THE NEXT LANE. THE DRIVER'S SEAT BELT FAILED TO RESTRAIN AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INTERNAL BLEEDING AND BRUISING TO THE HEAD, FACE, LEGS, AND ARMS. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT PRIOR TO THE CRASH, THE VEHICLE HAD BEEN TAKEN TO THE DEALER BECAUSE THE DRIVER'S SEAT BELT WOULD SPORADICALLY FAIL TO RESTRAIN HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 38,000.

NHTSA complaint #10533030 — an unverified report by a vehicle owner.

at 10,000 miles Chattanooga, TN

STRUCTURE

TL*THE CONTACT OWNS A 2002 MAZDA MIATA. THE CONTACT STATED THAT THE CONVERTIBLE TOP LATCH DOES NOT LATCH PROPERLY AND CAUSED THE CONVERTIBLE TOP TO DETACH WHILE DRIVING. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER WHO STATED THAT THE CONVERTIBLE TOP LATCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT WAS A DESIGN DEFECT THAT THE MANUFACTURER WAS AWARE OF AND THAT WARRANTS A RECALL. THE CONTACT STATED THAT WAS IS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 10,000. UPDATED 01/11/2011

NHTSA complaint #10368551 — an unverified report by a vehicle owner.

at 22,500 miles LOS Angeles, CA

LATCHES/LOCKS/LINKAGES

THE SOFT TOP LOCK ASSEMBLY LATCH PART #NAO1-R1-310M IS DEFECTIVE. IT COMES UNLATCHED WHILE DRIVING. THIS LATCH WAS REPLACED TWICE WHILE UNDER WARRANTY. THE CAR NOW HAS APPROX 22,500 AND IS READY FOR A THIRD RT SOFT TOP LATCH REPLACEMENT. THIS IS A SAFETY ISSUE. THESE LATCHES SHOULD BE RECALLED. ACCORDING TO MAZDA'S SERVICE BULLETIN NO: 09-009/03THIS PART IS DEFECTIVE WITH ALL VEHICLES WITH VIN # LOWER THAN JMI NB** **304036. MY VIN # IS JMINB353520 234528, CLEARLY FITS THIS REQUIREMENT.

NHTSA complaint #10276424 — an unverified report by a vehicle owner.

NEW Rochelle, NY

STRUCTURE:BODY:ROOF AND PILLARS

2002 MAZDA MIATA HAVE DEFECTIVE TOP LATCHES. CONSUMER WANTS MAZDA TO REPAIR VEHICLE AT THEIR EXPENSE. *NJ THE CONSUMER STATED THE CONVERTIBLE LATCH, UN-LATCHED ON ITS OWN WHILE DRIVING.

NHTSA complaint #10240391 — an unverified report by a vehicle owner.

NEW Rochelle, NY

LATCHES/LOCKS/LINKAGES

2002 MAZDA MIATA HAVE DEFECTIVE TOP LATCHES. CONSUMER WANTS MAZDA TO REPAIR VEHICLE AT THEIR EXPENSE. *NJ THE CONSUMER STATED THE CONVERTIBLE LATCH, UN-LATCHED ON ITS OWN WHILE DRIVING.

NHTSA complaint #10240391 — an unverified report by a vehicle owner.

at 28,000 miles Columbia, IL

STRUCTURE:BODY:ROOF AND PILLARS

CONVERTIBLE TOP LATCHES DO NOT STAY LATCHED. MAZDA IS AWARE OF THE PROBLEM AND HAS ISSUED A TSB (09-009/03) TELLING THE TECH TO REPLACE THE LATCHES AND STRIKERS WITH A REVISED DESIGN. MAZDA REFUSES TO REPLACE THE UNITS FREE OF CHARGE EVEN THOUGH IT IS OBVIOUSLY A MANUFACTURING DEFECT. TOPS FLYING OPEN ON THE HIGHWAY ARE A MAJOR SAFETY ISSUE AND SHOULD NOT BE FIXED AT THE CUSTOMERS EXPENSE, ESPECIALLY ON A CAR WITH ONLY 28000 MILES. THE CAR HAS ALWAYS BEEN DEALER MAINTAINED AND IS ACTUALLY IN BETTER CONDITION THAN WHEN I BOUGHT IT OFF THE SHOWROOM. MAZDA REFUSES TO REPLACE IT UNDER THE ORIGINAL WARRANTY, OR EVEN THE EXTENDED FACTORY WARRANTY.

NHTSA complaint #10216907 — an unverified report by a vehicle owner.

at 32,000 miles Plant City, FL Fire

EXTERIOR LIGHTING:FOG LIGHTS

TL*THE CONTACT OWNS A 2002 MAZDA MIATA. AFTER PARKING HIS VEHICLE, THE CONTACT NOTICED THAT HIS FOG LIGHTS WERE ON FIRE. HE WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. HE CALLED MAZDA AND THEY FAXED HIM A COPY OF RECALL NUMBER 03V206000 (EXTERIOR LIGHTING:FOG LIGHTS). THE CONTACT STATED THAT HE NEVER RECEIVED THE RECALL NOTICE AND MAZDA IS NOT OFFERING TO HELP CORRECT THE FAILURE. THE VEHICLE IS CURRENTLY PARKED IN THE PARKING LOT AT HIS JOB. THE CURRENT AND FAILURE MILEAGES WERE 32,000.

NHTSA complaint #10199833 — an unverified report by a vehicle owner.

at 41,500 miles Orange Park, FL

ELECTRICAL SYSTEM

SPEEDOMETER ON 2002 MAZDA MIATA FAILS INTERMITTENTLY. MAZDA REFUSES TO REPLACE EVEN THOUGH UNDER WARRANTY.

NHTSA complaint #10150194 — an unverified report by a vehicle owner.

at 117,320 miles Harrisville, RI

SUSPENSION:FRONT:WHEEL BEARING

LEFT FRONT WHEEL BEARING FAILURE. THIS IS A PACKED ASSEMBLY -SEALED. THIS FAILED ONE UNDER WARRANTY AND AGAIN RECENTLY. THIS CAUSES HEAVY VIBRATION ESP. ON A MAZDA MIATA WHICH COULD LEAD TO WHEEL BEING TORN OFF WHILE DRIVING.

NHTSA complaint #10146208 — an unverified report by a vehicle owner.

at 30,000 miles Harrisville, RI

POWER TRAIN:CLUTCH ASSEMBLY

TRANSMISSION/CLUTCH - CLUTCH SPRINGS OR PLATES STICK AFTER SHIFTING INTO GEAR. CLUTCH HAS BEEN REPLACED BY DEALER AFTER ONLY APROX. 30K. MILES AND PROBLEM HAS APPEARED AGAIN. DEALER CLAIMS THE SPRINGS ON CLUTCH STICK. PROBLEM SHIFTING INTO GEAR ESP. WHEN CAR IS FIRST STARTED, ALSO CLUTCH WEARS AT RAPID RATE.

NHTSA complaint #10106491 — an unverified report by a vehicle owner.

Spring Hill, TN

POWER TRAIN:MANUAL TRANSMISSION

CLUTCH SHUDDER, ESPECIALLY WHEN DRIVING VEHICLE FOR THE FIRST TIME EACH DAY. THE WHOLE DRIVETRAIN/EXHAUST WILL SHAKE AS YOU ENGAGE THE CLUTCH. AS THE VEHICLE WARMS UP, THE PROBLEM IS LESS NOTICEABLE. STARTING AROUND 20K MILES. ALSO, "RINGING" NOISE IN 5TH GEAR (6 SPEED TRANSMISSION) UNDER LOAD SINCE NEW. RETAILER WILL NOT FIX, AND WAS TOLD THIS IS JUST A HARMONIC IN THE TRANSMISSION THAT IS DUE TO MACHINING TOLERANCES. INTERIOR OF VEHICLE GETS VERY HOT. THERE DOES NOT SEEM TO BE ENOUGH INSULATION AROUND TRANSMISSION/EXHAUST AS FLOOR IS VERY WARM TO THE TOUCH.

NHTSA complaint #10095827 — an unverified report by a vehicle owner.

Spring Hill, TN

POWER TRAIN:CLUTCH ASSEMBLY

CLUTCH SHUDDER, ESPECIALLY WHEN DRIVING VEHICLE FOR THE FIRST TIME EACH DAY. THE WHOLE DRIVETRAIN/EXHAUST WILL SHAKE AS YOU ENGAGE THE CLUTCH. AS THE VEHICLE WARMS UP, THE PROBLEM IS LESS NOTICEABLE. STARTING AROUND 20K MILES. ALSO, "RINGING" NOISE IN 5TH GEAR (6 SPEED TRANSMISSION) UNDER LOAD SINCE NEW. RETAILER WILL NOT FIX, AND WAS TOLD THIS IS JUST A HARMONIC IN THE TRANSMISSION THAT IS DUE TO MACHINING TOLERANCES. INTERIOR OF VEHICLE GETS VERY HOT. THERE DOES NOT SEEM TO BE ENOUGH INSULATION AROUND TRANSMISSION/EXHAUST AS FLOOR IS VERY WARM TO THE TOUCH.

NHTSA complaint #10095827 — an unverified report by a vehicle owner.

Washington, DC Crash 1 injured

AIR BAGS:FRONTAL

VEHICLE INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS DID NOT DEPLOY. *MR *SC

NHTSA complaint #10075850 — an unverified report by a vehicle owner.

at 4,000 miles Faith, NC

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

WE HAVE HAD THE RADIO/SPEAKERS AND CD PLAYER REPLACED AT LEAST 4 TIMES IN THE PAST 1 1/2 YEARS SINCE WE PURCHASED THE VEHICLE NEW. EITHER THE UNITS BEING REPLACED ARE DEFECTIVE OR MAZDA IS NOT REPLACING PARTS (DEALERSHIP- TIM MARBURGER MAZDA). IN ADDITION, THE FOG LIGHT RECALL HAS SINCE CAUSED THE FOG LIGHTS TO BURN OUT MONTHLY WITH NO RECOURSE FROM MAZDA.

NHTSA complaint #10075091 — an unverified report by a vehicle owner.

at 4,000 miles Faith, NC

EXTERIOR LIGHTING:FOG LIGHTS

WE HAVE HAD THE RADIO/SPEAKERS AND CD PLAYER REPLACED AT LEAST 4 TIMES IN THE PAST 1 1/2 YEARS SINCE WE PURCHASED THE VEHICLE NEW. EITHER THE UNITS BEING REPLACED ARE DEFECTIVE OR MAZDA IS NOT REPLACING PARTS (DEALERSHIP- TIM MARBURGER MAZDA). IN ADDITION, THE FOG LIGHT RECALL HAS SINCE CAUSED THE FOG LIGHTS TO BURN OUT MONTHLY WITH NO RECOURSE FROM MAZDA.

NHTSA complaint #10075091 — an unverified report by a vehicle owner.

Oakland, CA

TIRES

THIS IS NOT REALLY A COMPLAINT, BUT CU SAID I SHOULD CONTACT YOU AS WELL. I RAN OVER A NAIL AND PUNCTURED MY TIRE. I TOOK IT TO A TIRE SHOP TO SEE IF IT COULD BE REPAIRED. IT COULDN'T SO I SAID REPLACE IT. THEY DID NOT HAVE A TIRE TO MATCH. ON MY BEHALF THEY CALL SEVERAL OTHER TIRE SHOPS. NO ONE HAD THE TIRE. I THEN CALLED THE SERVICE DEPT. OF THE DEALERSHIP WHERE I PURCHASED THE CAR. WHEN I DESCRIBED THE SITUATION, HE SAID HE HAS BE GETTING NUMERABLE CALLS ABOUT THIS ISSUE FOR BOTH MAZDAS AND VOLVOS. HE THINKS THE CAR MANUFACTURERS PUT ON TIRES THAT ARE NOT AVAILABLE IN THIS COUNTRY OR HAVE BEEN DISCONTINUED. THIS FORCES THE CONSUMER TO PURCHASE 2 NEW MATCHING TIRES INSTEAD OF REPLACING THE ONE. I HOPE THIS INFORMATION IS USEFUL TO YOU. THANKS. JANICE

NHTSA complaint #10070853 — an unverified report by a vehicle owner.

Belhaven, NC

ENGINE AND ENGINE COOLING:ENGINE

THE VEHICLE STALLED, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB SCC

NHTSA complaint #10010000 — an unverified report by a vehicle owner.

Kamuela, HI

POWER TRAIN:MANUAL TRANSMISSION

UPON MORNING STARTS WHILE TURNING ON THE IGNITION THE CAR DOES NOT GO INTO REVERSE. THERE IS A SOUND METAL ROARING AND FEELS AS THOUGH THE EMERGENCY BREAK IS ON BUT IT IS NOT. CAR HAS BEEN TAKEN 4 TIMES TO AUTHORIZED REPAIR AT KONA MAZDA DEALERSHIP WHERE PURCHASED AND THEY DENY ANY PROBLEMS. THEY SUGGESTED USING SYNTHETIC OIL AND TO WARM UP THE CAR IN THE MORNINGS WHICH I DO ALREADY. THERE ARE WITNESSES TO THIS INTERMITTENT PROBLEM BUT KONA MAZDA CANNOT DUPLICATED THE PROBLEM IN THEIR SERVICE PROBLEM. TS

NHTSA complaint #10000355 — an unverified report by a vehicle owner.

Doylestown, PA

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

WHILE IN MOTION, THE INTERIOR OF THE VEHICLE BECOMES HOT. CONSUMER MEASURED THE HOT AIR TEMPERATURE TO BE OVER 130 DEGREES. THIS OCCURS EVEN WHEN DRIVING ON A COOL NIGHT AND/OR WHEN THE AIR CONDITIONER IS ON. THE PROBLEM APPEARS TO BE WITH THE EXHAUST SYSTEM AND/OR THE CATALYTIC CONVERTER IS TOO CLOSE TO THE CENTER CONSOLE WITHOUT SUFFICIENT VENTING OR INSULATION.

NHTSA complaint #567477 — an unverified report by a vehicle owner.