Owners have filed 196 complaints
about the 2008 Mercedes Benz C350 with NHTSA between 2009 and 2025.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 93
Against the median year of the Mercedes Benz C350. 50 means typical for this
model; 100 means roughly double.
Severity — 21
4.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 19
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2008 compares with every other Mercedes Benz C350
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
53.5%
10,000 – 24,999 miles
53.5%
25,000 – 49,999 miles
2013.9%
50,000 – 74,999 miles
4631.9%
75,000 – 99,999 miles
3625.0%
100,000 – 149,999 miles
2718.8%
150,000+ miles
53.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2009peak 15Feb 2025
NHTSA investigations into the 2008 Mercedes Benz C350
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA13008Opened 20 Dec 2013Closed 12 May 2014ELECTRICAL SYSTEM:WIRING
Loss of rear lighting assembly
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly extinguish, including the stop, tail, and turn signal functions) or illuminate dimly.In some reports, complainants also alleged that the failure was accompanied by a burning smell emanating from the trunk of the vehicle.When examined, these vehicles showed evidence of overheating at the ligh...
PE13026Opened 11 Jul 2013Closed 30 Dec 2013ELECTRICAL SYSTEM
Loss of rear tail light functionality
ODI initially received 21 reports of rear light assembly failure due to a melted electrical connector or housing.Since opening the initial , ODI has received a total of 114 complaints reflecting an ongoing and increasing trend.In each report, one or both rear light assemblies fail completely (i.e., all lights housed within the assembly extinguish, including the stop, tail, and turn signal functions) when the electrical ground connection is compromised as a result of high resistance and subsequent thermal over-heating.According to Mercedes-Benz, the over-heating of the ground wire is caused by...
Recalls on the 2008 Mercedes Benz C350
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
22V168000
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.
Risk: Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.
17V017000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minneso
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V363000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules,
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V081000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
15V711000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
Risk: The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.
14V177000
EXTERIOR LIGHTING:TAIL LIGHTS
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.
Risk: Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 22,000 milesKent, WACrash
AIR BAGS
TL* THE CONTACT OWNED A 2008 MERCEDES BENZ C350. WHILE DRIVING APPROXIMATELY 70 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A THIRD VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10744912 — an unverified report by a vehicle owner.
at 62,000 milesAstoria, NYCrash
STEERING
I WAS DRIVING AND ALL OF A SUDDEN I HEARD A SNAP , AS SOON I TRY TO PULL OVER MY STEERING WHEEL BECOMES VERY STIFF, VERY HARD TO TURN. HAD TO TURN THE CAR OFF AND CALL FOR A TOW TRUCK. WHEN I OPEN THE HOOD IT SMELL LIKE SOMETHING BURNT AND I SAW THE BELT IN PIECES. I SPOKE TO MY MECHANIC AND HE CONFIRMED IT WAS THE BELT AND THE IDLE PULLEY. VERY DANGEROUS SITUATION AND ALOT OF C CLASS CARS ARE HAVING THIS SAME ISSUE. HOPEFULLY MERCEDES BENZ CAN FIX THIS BEFORE A TRAGEDY HAPPENS.
NHTSA complaint #10676868 — an unverified report by a vehicle owner.
at 110,000 milesPontotoc, MSFire
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE CONTACT LATER NOTICED SMOKE COMING FROM THE INTERIOR TRUNK AREA. THERE WERE NO FLAMES PRESENT HOWEVER, THE WIRING HARNESSES FOR BOTH TAILLIGHTS WAS FOUND TO BE BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #10574331 — an unverified report by a vehicle owner.
at 62,217 milesJackson, MSFire
EXTERIOR LIGHTING
AFTER RECEIVING SEVERAL DASHBOARD WARNING MESSAGES AND, I WENT INTO HIGGENBOTHOM MERCEDES IN JACKSON, MS ON 10/12/12 MY VEHICLE WAS DIAGNOSED AS NEEDING A RIGHT REAR CONTACT PLATE AND HARNESS IS SHORTED OUT. ABOUT A WEEK IN A HALF AGO MY LIGHTS ON RIGHT SIDE (BOTH FRONT AND BACK TAIL LIGHTS) WILL FLASH ON AND OFF PERIODICALLY WHEN MY LIGHTS ARE IN THE AUTO POSITION AND THE ENGINE IS OFF. MY DAUGHTER EMAILED ME AN ARTICLE MENTIONING A POSIBLE DEFECT SO I CALLED MERCEDES AND WAS TOLD TO CONTACT MY DEALERSHIP TO GET AN ESTIMATE AND THEN CALL THEM BACK AND A CASE MANAGER WOULD CONTACT ME IN 24 HOURS. I TOOK MY VEHICLE IN 07/24/13 THEY DIAGNOSED THE CAR WITH NEEDING RIGHT TAILAMP BULB HOLDER PLATE. I CONTACTED MERCEDES AGAIN YESTERDAY AND TOLD THEM ABOUT THE DIAGNOSIS AND SPOKE TO A CASE MANAGER AND WAS TOLD THAT THERE ARE NO RECALLS AT THIS TIME AND THEY ARE STILL IN NEGOTIATION WITH NHTSA AND I CAN HAVE THE VEHICLE REPAIRED BUT MY VEHICLE IS NO LONGER UNDER WARRANTY, BUT AFTER FINDING MY PREVIOUS INVOICE I'M CONFUSSED AS TO WHAT REALLY NEED TO BE REPAIRED BECAUSE THAT IS CLEARLY 2 DIFFERENT DIAGNOSIS, BUT AT BOTH TIMES I WAS TOLD THE PARTS HAD BURNED OUT. I THINK MERCEDES SHOULD ISSUE A RECALL AND SOON BEFORE THERE ARE INJURIES OR FATALITIES SINCE THEY SAY NON HAS BEEN REPORTED AS OF NOW.
NHTSA complaint #10531821 — an unverified report by a vehicle owner.
at 62,217 milesJackson, MSFire
ELECTRICAL SYSTEM
AFTER RECEIVING SEVERAL DASHBOARD WARNING MESSAGES AND, I WENT INTO HIGGENBOTHOM MERCEDES IN JACKSON, MS ON 10/12/12 MY VEHICLE WAS DIAGNOSED AS NEEDING A RIGHT REAR CONTACT PLATE AND HARNESS IS SHORTED OUT. ABOUT A WEEK IN A HALF AGO MY LIGHTS ON RIGHT SIDE (BOTH FRONT AND BACK TAIL LIGHTS) WILL FLASH ON AND OFF PERIODICALLY WHEN MY LIGHTS ARE IN THE AUTO POSITION AND THE ENGINE IS OFF. MY DAUGHTER EMAILED ME AN ARTICLE MENTIONING A POSIBLE DEFECT SO I CALLED MERCEDES AND WAS TOLD TO CONTACT MY DEALERSHIP TO GET AN ESTIMATE AND THEN CALL THEM BACK AND A CASE MANAGER WOULD CONTACT ME IN 24 HOURS. I TOOK MY VEHICLE IN 07/24/13 THEY DIAGNOSED THE CAR WITH NEEDING RIGHT TAILAMP BULB HOLDER PLATE. I CONTACTED MERCEDES AGAIN YESTERDAY AND TOLD THEM ABOUT THE DIAGNOSIS AND SPOKE TO A CASE MANAGER AND WAS TOLD THAT THERE ARE NO RECALLS AT THIS TIME AND THEY ARE STILL IN NEGOTIATION WITH NHTSA AND I CAN HAVE THE VEHICLE REPAIRED BUT MY VEHICLE IS NO LONGER UNDER WARRANTY, BUT AFTER FINDING MY PREVIOUS INVOICE I'M CONFUSSED AS TO WHAT REALLY NEED TO BE REPAIRED BECAUSE THAT IS CLEARLY 2 DIFFERENT DIAGNOSIS, BUT AT BOTH TIMES I WAS TOLD THE PARTS HAD BURNED OUT. I THINK MERCEDES SHOULD ISSUE A RECALL AND SOON BEFORE THERE ARE INJURIES OR FATALITIES SINCE THEY SAY NON HAS BEEN REPORTED AS OF NOW.
NHTSA complaint #10531821 — an unverified report by a vehicle owner.
at 109,000 milesChino, CAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT THE INSTRUMENT PANEL CAUGHT ON FIRE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE RADIO AND THE WIRING NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 109,000.
NHTSA complaint #10525608 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Buckeye, AZ
STEERING
The ESL system malfunction causes either steering lock or ignition switch to fail resulting in a failure to start the vehicle creating safety issues and a failure to reach safe destination. This problem is reported to be an extremely common issue in the Mercedes Benz W204 C-Class models.
NHTSA complaint #11640772 — an unverified report by a vehicle owner.
Buckeye, AZ
ELECTRICAL SYSTEM
The ESL system malfunction causes either steering lock or ignition switch to fail resulting in a failure to start the vehicle creating safety issues and a failure to reach safe destination. This problem is reported to be an extremely common issue in the Mercedes Benz W204 C-Class models.
NHTSA complaint #11640772 — an unverified report by a vehicle owner.
Brambleton, VA
STEERING
All of a sudden, the car would not start and inserting the key and turning doesn't do anything. Turns out that like many other folks, the Electronic Steering Lock module is faulty and preventing the car from starting. Found out that only the dealer can fix it and mercedes provides the replacement part. The cost is unaffordable at $2200 from the dealer and the part is back ordered and won't be available for approximately 2 months. This is completely unacceptable and mercedes should prioritize and fix this issue as a safety issue with a recall since it completely makes the car non-driveable and nobody but the dealer can fix this, which allows the dealer to charge any amount they like.
NHTSA complaint #11543743 — an unverified report by a vehicle owner.
Brambleton, VA
ELECTRICAL SYSTEM
All of a sudden, the car would not start and inserting the key and turning doesn't do anything. Turns out that like many other folks, the Electronic Steering Lock module is faulty and preventing the car from starting. Found out that only the dealer can fix it and mercedes provides the replacement part. The cost is unaffordable at $2200 from the dealer and the part is back ordered and won't be available for approximately 2 months. This is completely unacceptable and mercedes should prioritize and fix this issue as a safety issue with a recall since it completely makes the car non-driveable and nobody but the dealer can fix this, which allows the dealer to charge any amount they like.
NHTSA complaint #11543743 — an unverified report by a vehicle owner.
Monrovia, MD
STRUCTURE:BODY
-The rear subframe rusted through and broke. This made the vehicle extremely unsafe to drive. Braking caused the vehicle to veer right and was unsafe to stop. -Both a Mercedes dealership service center and an independent service center confirmed and verified the issue. -The part was inspected by the Mercedes dealership service center and the independent service center. -There were no warning lights or messages. The vehicle started making minor sounds in the rear of the vehicle prior to failure.
NHTSA complaint #11497060 — an unverified report by a vehicle owner.
at 166,000 milesLafayette, LA
ELECTRICAL SYSTEM
The contact owns a 2008 Mercedes-Benz C350. The contact stated that after the vehicle was turned off, she attempted to restart the vehicle, but the engine failed to turn over. The contact stated that the next day the vehicle started; however, while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown warning lights illuminated, and the speedometer started to malfunction. The vehicle was towed to the dealer; however, the contact was unsure if the vehicle was diagnosed. Additionally, the contact stated that on a separate occasion while driving at an undisclosed speed, she noticed that water had started to leak from the sun visor. The contact also heard water moving around on the floorboard. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 166,000.
NHTSA complaint #11496251 — an unverified report by a vehicle owner.
at 166,000 milesLafayette, LA
ENGINE
The contact owns a 2008 Mercedes-Benz C350. The contact stated that after the vehicle was turned off, she attempted to restart the vehicle, but the engine failed to turn over. The contact stated that the next day the vehicle started; however, while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown warning lights illuminated, and the speedometer started to malfunction. The vehicle was towed to the dealer; however, the contact was unsure if the vehicle was diagnosed. Additionally, the contact stated that on a separate occasion while driving at an undisclosed speed, she noticed that water had started to leak from the sun visor. The contact also heard water moving around on the floorboard. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 166,000.
NHTSA complaint #11496251 — an unverified report by a vehicle owner.
at 78,000 milesPortsmouth, OH
STEERING
The contact owns a 2008 Mercedes-Benz C350. The contact attempted to start the vehicle however, the vehicle failed to start-up. There were no warning lights illuminated. The vehicle was towed to the dealer. The dealer diagnosed the vehicle Electronic Steering Lock failure. The vehicle was currently being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000.
NHTSA complaint #11482211 — an unverified report by a vehicle owner.
Richmond, VA
SUSPENSION
The rear subframe is corroded, the rear subframe is a structural part of the car that Mercedes refuses to cover under warranty or issue a recall for even though it is issued under recall in Canada
NHTSA complaint #11456240 — an unverified report by a vehicle owner.
at 133,000 milesAstoria, NY
VEHICLE SPEED CONTROL
AFTER A FEW YEARS OF DRIVING THE VEHICLE THE FOLLOWING STOPPED WORKING CAUSING DIFFICULTY DRIVING THE VEHICLE ABS/EPS INOPERATIVE CRUISE CONTROL INOPERATIVE
NHTSA complaint #11399778 — an unverified report by a vehicle owner.
at 133,000 milesAstoria, NY
ELECTRICAL SYSTEM
AFTER A FEW YEARS OF DRIVING THE VEHICLE THE FOLLOWING STOPPED WORKING CAUSING DIFFICULTY DRIVING THE VEHICLE ABS/EPS INOPERATIVE CRUISE CONTROL INOPERATIVE
NHTSA complaint #11399778 — an unverified report by a vehicle owner.
at 133,000 milesAstoria, NY
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
AFTER A FEW YEARS OF DRIVING THE VEHICLE THE FOLLOWING STOPPED WORKING CAUSING DIFFICULTY DRIVING THE VEHICLE ABS/EPS INOPERATIVE CRUISE CONTROL INOPERATIVE
NHTSA complaint #11399778 — an unverified report by a vehicle owner.
at 150,000 milesST. Louis, MO
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, SEVERAL ELECTRICAL FAILURES HAD OCCURRED AND ON SEVERAL OCCASIONS AND THE VEHICLE WOULD NOT START. THE CONTACT REPLACED THE FUEL PUMP HOWEVER, THE FAILURE CONTINUED. IT WAS LATER DISCOVERED THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY FUSE. NO FURTHER INFORMATION WAS AVAILABLE. ADDITIONALLY, THE PASSENGER'S SIDE HEADLIGHT AND WINDSHIELD WIPERS HAD STOPPED WORKING AND THE SRS WARNING LIGHT WAS ILLUMINATED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER PLAZA MERCEDES BENZ LOCATED AT 11910 OLIVE BLVD, CREVE COEUR, MO 63141 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11390961 — an unverified report by a vehicle owner.
at 150,000 milesST. Louis, MO
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, SEVERAL ELECTRICAL FAILURES HAD OCCURRED AND ON SEVERAL OCCASIONS AND THE VEHICLE WOULD NOT START. THE CONTACT REPLACED THE FUEL PUMP HOWEVER, THE FAILURE CONTINUED. IT WAS LATER DISCOVERED THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY FUSE. NO FURTHER INFORMATION WAS AVAILABLE. ADDITIONALLY, THE PASSENGER'S SIDE HEADLIGHT AND WINDSHIELD WIPERS HAD STOPPED WORKING AND THE SRS WARNING LIGHT WAS ILLUMINATED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER PLAZA MERCEDES BENZ LOCATED AT 11910 OLIVE BLVD, CREVE COEUR, MO 63141 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11390961 — an unverified report by a vehicle owner.
at 150,000 milesST. Louis, MO
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, SEVERAL ELECTRICAL FAILURES HAD OCCURRED AND ON SEVERAL OCCASIONS AND THE VEHICLE WOULD NOT START. THE CONTACT REPLACED THE FUEL PUMP HOWEVER, THE FAILURE CONTINUED. IT WAS LATER DISCOVERED THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY FUSE. NO FURTHER INFORMATION WAS AVAILABLE. ADDITIONALLY, THE PASSENGER'S SIDE HEADLIGHT AND WINDSHIELD WIPERS HAD STOPPED WORKING AND THE SRS WARNING LIGHT WAS ILLUMINATED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER PLAZA MERCEDES BENZ LOCATED AT 11910 OLIVE BLVD, CREVE COEUR, MO 63141 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11390961 — an unverified report by a vehicle owner.
Washington, DC
UNKNOWN OR OTHER
CAR HAS SEVERAL RECALLS BUT DUE TO MY GEOGRAPHICAL LOCATION MB REFUSES TO ASSIST. NOW THE CAR HAS COMPLETELY MALFUNCTION AND HAS BEEN PARKED UP SINCE SEPTEMBER
NHTSA complaint #11309882 — an unverified report by a vehicle owner.
Warwick, RI
AIR BAGS
NHTSA RECALL NUMBER: 16V081, 17V017, AIRBAG WARNING LIGHT COMES ON, MULTIPLE REQUEST TO CORRECT OPEN RECALL. DEALER STATES PARTS ARE NOT AVAILABLE
NHTSA complaint #11139405 — an unverified report by a vehicle owner.
SAN Francsico, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). FLETCHER JONES MOTORCARS OF FREMONT (LOCATED AT 5760 CUSHING PKWY, FREMONT, CA 94538, (510) 623-1111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11129125 — an unverified report by a vehicle owner.
at 100,000 milesNorth Charleston, SC
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT STATED THAT THE PARKING LAMPS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BAKER MOTOR COMPANY (1513 SAVANNAH HWY, CHARLESTON, SC) WHERE IT WAS DIAGNOSED THAT THE LAMPS OVERHEATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. ** UPDATED 11/1/18
NHTSA complaint #11124469 — an unverified report by a vehicle owner.
at 118,000 milesMoorpark, CA
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) MALFUNCTIONED. THE CONTACT STATED THAT "SRS MALFUNCTION SERVICE REQUIRED" APPEARED ON THE INSTRUMENT PANEL EACH TIME A PASSENGER OCCUPIED THE VEHICLE. MERCEDES-BENZ OF THOUSAND OAKS (3905 AUTO MALL DRIVE, THOUSAND OAKS, CALIFORNIA 91362) WAS MADE AWARE OF THE FAILURE AND REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
NHTSA complaint #11124418 — an unverified report by a vehicle owner.
at 80,000 milesSAN Antonio, TX
AIR BAGS
TAKARA RECALL STILL HAS NOT BEEN REPLACED, IT HAS BEEN OVER A YEAR. I CALL THE DEALER AND THERE RESPONSE IS "IF I AM SO CONCERNED NOT TO DRIVE THE CAR" I HAVE NO OPTION BUT TO DRIVE IT OS MY ONLY WAY TO WORK. I NEED THIS FIXED BOTH AIR BAGS AND MECHANICALS OF AIR BAGS ARE ON RECALL
NHTSA complaint #11115683 — an unverified report by a vehicle owner.
at 71,906 milesAndover, MA
STEERING
ON SUNDAY, JUNE 27, UPON RETURNING TO MY CAR I DISCOVERED THAT THE KEY WOULD NOT DISENGAGE THE STEERING COLUMN LOCK TO ALLOW ME TO TURN THE IGNITION SWITCH TO THE ON POSITION OR STEER THE VEHICLE. IN ADDITION, THE GEARSHIFT COULD NOT BE DISLODGED FROM THE PARK POSITION. I CONTACTED AAA. A TEST OF BATTERY REVEALED THAT IT WAS FULLY CHARGED. I WAS ABLE TO MANUALLY DISENGAGE THE GEAR SHIFT AND PLACE THE CAR IN NEUTRAL, HOWEVER, THE CAR WAS UNABLE TO BE LOADED ON TO THE FLATBED TOW-TRUCK, AS THE FRONT WHEELS WERE LOCKED AT AN ANGLE AND I WAS PARKED IN PARKING SPACE, BETWEEN THE SIDEWALK TO MY FRONT AND RIGHT SIDE AND A CAR TO MY LEFT. I WAS FORCED TO LEAVE THE VEHICLE AND FIND AN ALTERNATIVE MEANS OF GETTING HOME. FIVE DAYS AND NUMEROUS ATTEMPTS LATER, AAA WAS FINALLY ABLE TO RETRIEVE MY VEHICLE. CONVERSATION WITH MECHANICS AT MB DEALERSHIP AS WELL AS MB TRAINED PRIVATE MECHANIC IDENTIFIED PROBLEM AS DEFECTIVE ELECTRONIC IGNITION SWITCH (EIS/ EZS) AND ELECTRONIC STEERING LOCK (ESL/ ELV). CONTACTED MBUSA CORPORATE OFFICE AND WAS INFORMED THAT THE FINANCIAL RESPONSIBILITY FOR THE REPAIR (APPROXIMATELY $1,600) WAS MINE, SINCE, DESPITE HUNDREDS OF COMPLAINTS REGARDING SIMILAR MECHANICAL ISSUE, THERE IS NOT A RECALL
NHTSA complaint #11104682 — an unverified report by a vehicle owner.
at 71,906 milesAndover, MA
UNKNOWN OR OTHER
ON SUNDAY, JUNE 27, UPON RETURNING TO MY CAR I DISCOVERED THAT THE KEY WOULD NOT DISENGAGE THE STEERING COLUMN LOCK TO ALLOW ME TO TURN THE IGNITION SWITCH TO THE ON POSITION OR STEER THE VEHICLE. IN ADDITION, THE GEARSHIFT COULD NOT BE DISLODGED FROM THE PARK POSITION. I CONTACTED AAA. A TEST OF BATTERY REVEALED THAT IT WAS FULLY CHARGED. I WAS ABLE TO MANUALLY DISENGAGE THE GEAR SHIFT AND PLACE THE CAR IN NEUTRAL, HOWEVER, THE CAR WAS UNABLE TO BE LOADED ON TO THE FLATBED TOW-TRUCK, AS THE FRONT WHEELS WERE LOCKED AT AN ANGLE AND I WAS PARKED IN PARKING SPACE, BETWEEN THE SIDEWALK TO MY FRONT AND RIGHT SIDE AND A CAR TO MY LEFT. I WAS FORCED TO LEAVE THE VEHICLE AND FIND AN ALTERNATIVE MEANS OF GETTING HOME. FIVE DAYS AND NUMEROUS ATTEMPTS LATER, AAA WAS FINALLY ABLE TO RETRIEVE MY VEHICLE. CONVERSATION WITH MECHANICS AT MB DEALERSHIP AS WELL AS MB TRAINED PRIVATE MECHANIC IDENTIFIED PROBLEM AS DEFECTIVE ELECTRONIC IGNITION SWITCH (EIS/ EZS) AND ELECTRONIC STEERING LOCK (ESL/ ELV). CONTACTED MBUSA CORPORATE OFFICE AND WAS INFORMED THAT THE FINANCIAL RESPONSIBILITY FOR THE REPAIR (APPROXIMATELY $1,600) WAS MINE, SINCE, DESPITE HUNDREDS OF COMPLAINTS REGARDING SIMILAR MECHANICAL ISSUE, THERE IS NOT A RECALL
NHTSA complaint #11104682 — an unverified report by a vehicle owner.
at 71,906 milesAndover, MA
ELECTRICAL SYSTEM
ON SUNDAY, JUNE 27, UPON RETURNING TO MY CAR I DISCOVERED THAT THE KEY WOULD NOT DISENGAGE THE STEERING COLUMN LOCK TO ALLOW ME TO TURN THE IGNITION SWITCH TO THE ON POSITION OR STEER THE VEHICLE. IN ADDITION, THE GEARSHIFT COULD NOT BE DISLODGED FROM THE PARK POSITION. I CONTACTED AAA. A TEST OF BATTERY REVEALED THAT IT WAS FULLY CHARGED. I WAS ABLE TO MANUALLY DISENGAGE THE GEAR SHIFT AND PLACE THE CAR IN NEUTRAL, HOWEVER, THE CAR WAS UNABLE TO BE LOADED ON TO THE FLATBED TOW-TRUCK, AS THE FRONT WHEELS WERE LOCKED AT AN ANGLE AND I WAS PARKED IN PARKING SPACE, BETWEEN THE SIDEWALK TO MY FRONT AND RIGHT SIDE AND A CAR TO MY LEFT. I WAS FORCED TO LEAVE THE VEHICLE AND FIND AN ALTERNATIVE MEANS OF GETTING HOME. FIVE DAYS AND NUMEROUS ATTEMPTS LATER, AAA WAS FINALLY ABLE TO RETRIEVE MY VEHICLE. CONVERSATION WITH MECHANICS AT MB DEALERSHIP AS WELL AS MB TRAINED PRIVATE MECHANIC IDENTIFIED PROBLEM AS DEFECTIVE ELECTRONIC IGNITION SWITCH (EIS/ EZS) AND ELECTRONIC STEERING LOCK (ESL/ ELV). CONTACTED MBUSA CORPORATE OFFICE AND WAS INFORMED THAT THE FINANCIAL RESPONSIBILITY FOR THE REPAIR (APPROXIMATELY $1,600) WAS MINE, SINCE, DESPITE HUNDREDS OF COMPLAINTS REGARDING SIMILAR MECHANICAL ISSUE, THERE IS NOT A RECALL
NHTSA complaint #11104682 — an unverified report by a vehicle owner.
Daytona Beach, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE NOT UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO DAYTON BEACH MERCEDES-BENZ (1188 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11097005 — an unverified report by a vehicle owner.