Owners have filed 96 complaints
about the 2009 Mercedes Benz C350 with NHTSA between 2013 and 2025.
The largest single group is the airbags.
Across this model's run it ranks 2 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 46
Against the median year of the Mercedes Benz C350. 50 means typical for this
model; 100 means roughly double.
Severity — 11
2.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 57
33% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2009 compares with every other Mercedes Benz C350
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
57.9%
25,000 – 49,999 miles
2438.1%
50,000 – 74,999 miles
1219.0%
75,000 – 99,999 miles
1320.6%
100,000 – 149,999 miles
57.9%
150,000+ miles
46.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2013peak 8May 2025
NHTSA investigations into the 2009 Mercedes Benz C350
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA13008Opened 20 Dec 2013Closed 12 May 2014ELECTRICAL SYSTEM:WIRING
Loss of rear lighting assembly
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly extinguish, including the stop, tail, and turn signal functions) or illuminate dimly.In some reports, complainants also alleged that the failure was accompanied by a burning smell emanating from the trunk of the vehicle.When examined, these vehicles showed evidence of overheating at the ligh...
Recalls on the 2009 Mercedes Benz C350
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V043000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In t
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V177000
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
17V017000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minneso
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V363000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules,
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V081000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
15V711000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
Risk: The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.
14V177000
EXTERIOR LIGHTING:TAIL LIGHTS
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.
Risk: Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 78,000 milesShow LOW, AZCrash1 injured
AIR BAGS
TAKATA RECALL. MY DRIVER SIDE AIRBAG DID NOT DEPLOY IN A FRONT END COLLISION AT AN ESTIMATED 50 MPH.
NHTSA complaint #10909373 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Santa Maria, CA
STEERING
Vehicle has lost its ability to be driven. Car alarm has gone of a multitude of times at different hours of day and night. Finally we were told that the steering column needs to be replaced. According to tow truck driver, Auto lock person, this is common from the 300 series of Mercedes Benz. Obviously very costly. My car is worthless at this point. I believe that the Mercedes Benz should have a recall on the steering column lock. Obviously, this is not only a defect but, also causing safety issues with it just turning off and not able to restart.
NHTSA complaint #11660551 — an unverified report by a vehicle owner.
Niantic, CT
SERVICE BRAKES
Rear brake lines corroded leading to loss of brake fluid while on the road. My at the time 4 year old son and I were in the car (I was the driver). This was in December of 2022 so almost two years ago. Earlier that year, MB dealership warned me about rear sub frame being corroded, too, but the cost of repairs ($7,000) were out of reach. There were no warning signs the day brake line started leaking other than a dashboard message to check the brake fluid and I felt I could not really stop my car. Car was taken to a local shop and the rear brake lines were repaired for $1,158. on 12/12/2022. Then this spring 2024 rear sub frame fell apart while switching my winter wheels to all year wheels/tires. MB USA honored this repair through the extended warranty.
NHTSA complaint #11612908 — an unverified report by a vehicle owner.
Naples, FL
STEERING
Total shutdown of complete system…brakes, steering and engine at around 25-to 30 MPH. No warning. Happened two times…once before M-B service and once after service for problem. It checked out OK from dealership months before only to have it happen again. Was lucky to avoid a crash both times. Sold to dealership. Wrote my safety concerns for a new owner to local dealership and corporate.
NHTSA complaint #11531281 — an unverified report by a vehicle owner.
Naples, FL
ENGINE
Total shutdown of complete system…brakes, steering and engine at around 25-to 30 MPH. No warning. Happened two times…once before M-B service and once after service for problem. It checked out OK from dealership months before only to have it happen again. Was lucky to avoid a crash both times. Sold to dealership. Wrote my safety concerns for a new owner to local dealership and corporate.
NHTSA complaint #11531281 — an unverified report by a vehicle owner.
Naples, FL
SERVICE BRAKES
Total shutdown of complete system…brakes, steering and engine at around 25-to 30 MPH. No warning. Happened two times…once before M-B service and once after service for problem. It checked out OK from dealership months before only to have it happen again. Was lucky to avoid a crash both times. Sold to dealership. Wrote my safety concerns for a new owner to local dealership and corporate.
NHTSA complaint #11531281 — an unverified report by a vehicle owner.
at 120,000 milesNorth Myrtle Beach, SC
SUSPENSION
REAR SUBFRAME RUSTED THROUGH ON BOTH SIDES AND BROKE WHILE DRIVING ABOUT A YEAR AGO. NEARLY LOST CONTROL OF THE CAR. THERE WAS 55,000 MILES ON THE CAR AT THE TIME. ALSO, I HAVE ANOTHER VEHICLE SAME W204 CAR SERIES 120,000 MILES ON THIS CAR. VIN [XXX]. LAST WEEK THE REAR SUBFRAME BROKE ON THAT CAR WHILE DRIVING. CAME VERY CLOSE TO HAVING SERIOUS WRECK ON I77. MERCEDES REPLACED AND PAID FOR THE FIRST VEHICLES SUBFRAME. I PAID FOR THE LABOR. THEY ARE GIVING ME 30% OFF THE REPAIR OF THE ONE NOW IN THE DEALERS SHOP. I HAVE BEEN TOLD BY A MERCEDES SERVICE MANAGER THAT THIS IS A PREVALENT PROBLEM AROUND THE COUNTRY AND THAT MERCEDES KNOWS THEY HAVE A PROBLEM WITH THE SUBFRAME ON THIS MODEL. I HAVE RESEARCHED THIS ON THE WEB AND FOUND MANY OTHERS WITH THE SAME PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE. I WOULD NOT BE SURPRISED IF SOMEONE HAS DIED FROM THIS PART FAILURE. PLEASE INVESTIGATE THIS FOR A RECALL. IT WILL SAVE SOME LIVES. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11386995 — an unverified report by a vehicle owner.
Dallas, TX
STEERING
I HAVE CONTINUED TO HAVE LIGHTING ISSUES WITH FRONT, REAR, AND SIGNAL LIGHTING. I AM CONSTANTLY HAVING TO PAY TO REPLACE THESE LIGHTS EVERY YEAR. NOW MY POWER STEERING MALFUNCTION EBS LIGHT HAS COME ON. THIS IS JUST TOO MUCH. I JUST PAID $1300 FOR SERVICE B AND SOME OTHER THINGS THAT NEEDED TO BE REPLACED. I AM TIRED OF ALWAYS HAVING TO PAY TO REPLACE LIGHTS.
NHTSA complaint #11166631 — an unverified report by a vehicle owner.
Dallas, TX
EXTERIOR LIGHTING
I HAVE CONTINUED TO HAVE LIGHTING ISSUES WITH FRONT, REAR, AND SIGNAL LIGHTING. I AM CONSTANTLY HAVING TO PAY TO REPLACE THESE LIGHTS EVERY YEAR. NOW MY POWER STEERING MALFUNCTION EBS LIGHT HAS COME ON. THIS IS JUST TOO MUCH. I JUST PAID $1300 FOR SERVICE B AND SOME OTHER THINGS THAT NEEDED TO BE REPLACED. I AM TIRED OF ALWAYS HAVING TO PAY TO REPLACE LIGHTS.
NHTSA complaint #11166631 — an unverified report by a vehicle owner.
at 138,500 milesCrestwood, IL
UNKNOWN OR OTHER
HI, ON MY COMMUTE HOME FROM WORK, I WAS GETTING READY TO EXIT THE HIGHWAY BY DECELERATING. MY CAR SWERVED AND ALMOST LOST CONTROL WHEN I BEGAN TO PRESS THE BRAKES. THERE WERE NO CARS AT 7AM ON THE WEEKEND, SO I WAS ABLE TO COAST TO THE LIGHT AT THE END OF THE 1/4 MILE EXIT RAMP. I CONTINUE HOME, BUT FEEL THE CAR KICKING OUT THE REAR END WHEN I BRAKE. AT SIGNIFICANTLY LOWER SPEEDS I LOOK IN THE MIRROR AS I BRAKE AND NOTICE MY REAR RIGHT WHEEL TURNING INWARDS. I GET HOME AND WHEN I WAKE UP I LIFTED THE CAR AND CHECKED TO SEE WHAT IT WAS. THE SAFETY ISSUE IS THAT THE REAR BRACKET WELDED TO THE CROSS MEMBER THAT HOLDS THE REAR TIE ROD CRAKED.
NHTSA complaint #11164151 — an unverified report by a vehicle owner.
at 138,500 milesCrestwood, IL
STRUCTURE
HI, ON MY COMMUTE HOME FROM WORK, I WAS GETTING READY TO EXIT THE HIGHWAY BY DECELERATING. MY CAR SWERVED AND ALMOST LOST CONTROL WHEN I BEGAN TO PRESS THE BRAKES. THERE WERE NO CARS AT 7AM ON THE WEEKEND, SO I WAS ABLE TO COAST TO THE LIGHT AT THE END OF THE 1/4 MILE EXIT RAMP. I CONTINUE HOME, BUT FEEL THE CAR KICKING OUT THE REAR END WHEN I BRAKE. AT SIGNIFICANTLY LOWER SPEEDS I LOOK IN THE MIRROR AS I BRAKE AND NOTICE MY REAR RIGHT WHEEL TURNING INWARDS. I GET HOME AND WHEN I WAKE UP I LIFTED THE CAR AND CHECKED TO SEE WHAT IT WAS. THE SAFETY ISSUE IS THAT THE REAR BRACKET WELDED TO THE CROSS MEMBER THAT HOLDS THE REAR TIE ROD CRAKED.
NHTSA complaint #11164151 — an unverified report by a vehicle owner.
at 150,000 milesCharlotte, NC
WHEELS
WHEN I PUT THE KEY IN THE IGNITION IT WILL NOT TURN OVER NO LIGHTS DISPLAY ON THE DASHBOARD. THE RADIO CUTS ON AND THE ONLY THING THAT DISPLAYS ON THE DASHBOARD IS THE MILEAGE NO OTHER LIGHTS. WHEN THE KEY IS TURNED TO FIRST OR SECOND POSITION. THE DAY BEFORE WHEN MY CAR WOULD NOT START I WAS ABLE TO TAKE THE KEY OUT OF THE IGNITION AND REPLACE IT IN THE CAR STARTED RIGHT UP THIS TIME IT DOES NOTHING. I'M BEING TOLD IT'S AN ESL STEERING WHEEL LOCK ISSUE THAT IS COMMON TO THIS CAR MODEL.
NHTSA complaint #11156489 — an unverified report by a vehicle owner.
at 150,000 milesCharlotte, NC
STEERING
WHEN I PUT THE KEY IN THE IGNITION IT WILL NOT TURN OVER NO LIGHTS DISPLAY ON THE DASHBOARD. THE RADIO CUTS ON AND THE ONLY THING THAT DISPLAYS ON THE DASHBOARD IS THE MILEAGE NO OTHER LIGHTS. WHEN THE KEY IS TURNED TO FIRST OR SECOND POSITION. THE DAY BEFORE WHEN MY CAR WOULD NOT START I WAS ABLE TO TAKE THE KEY OUT OF THE IGNITION AND REPLACE IT IN THE CAR STARTED RIGHT UP THIS TIME IT DOES NOTHING. I'M BEING TOLD IT'S AN ESL STEERING WHEEL LOCK ISSUE THAT IS COMMON TO THIS CAR MODEL.
NHTSA complaint #11156489 — an unverified report by a vehicle owner.
at 150,000 milesCharlotte, NC
ENGINE
WHEN I PUT THE KEY IN THE IGNITION IT WILL NOT TURN OVER NO LIGHTS DISPLAY ON THE DASHBOARD. THE RADIO CUTS ON AND THE ONLY THING THAT DISPLAYS ON THE DASHBOARD IS THE MILEAGE NO OTHER LIGHTS. WHEN THE KEY IS TURNED TO FIRST OR SECOND POSITION. THE DAY BEFORE WHEN MY CAR WOULD NOT START I WAS ABLE TO TAKE THE KEY OUT OF THE IGNITION AND REPLACE IT IN THE CAR STARTED RIGHT UP THIS TIME IT DOES NOTHING. I'M BEING TOLD IT'S AN ESL STEERING WHEEL LOCK ISSUE THAT IS COMMON TO THIS CAR MODEL.
NHTSA complaint #11156489 — an unverified report by a vehicle owner.
Kemah, TX
AIR BAGS
TAKATA RECALL - WE HAVE CALLED ALEX RODRIGUEZ MERCEDES OVER 5 TIMES AND HAVE TAKEN THIS VEHICLE TO THEIR SERVICE DEPARTMENT NUMEROUS TIME. HAVE ASKED EACH TIME ABOUT THE RECALL AND REPLACEMENT OF THE TAKATA AIRBAGS. WE GET THE SAME ANSWER EVERY TIME-' AS SOON AS WE GET THE REPLACEMENT WE WILL CALL YOU IN TO REPLACE. WE DON'T HAVE THE SUPPLIES RIGHT NOW. ' VERY FRUSTRATING!!
NHTSA complaint #11139535 — an unverified report by a vehicle owner.
Miami, FL
AIR BAGS
TAKATA RECALL AIRBAG STILL NOT REPLACED
NHTSA complaint #11099052 — an unverified report by a vehicle owner.
Washington, DC
AIR BAGS
I HAVE BEEN RECEIVING RECALL LETTERS FROM MERCEDES-BENZ SINCE MAY 2016 FOR THE DRIVER-SIDE TAKATA AIR BAG AND IN AUGUST 2016 FOR THE PASSENGER TAKATA AIR BAG AS WELL AS MAIL FROM TK HOLDINGS INC, BUT HAVE NOT BEEN ABLE TO GET MY AIR BAGS REPLACED. I WAS TOLD I WAS IN A LATTER PHASE AND WOULD HEAR SOMETHING BY MARCH 2018, BUT HAVE HEARD NOTHING. THIS IS VERY FRUSTRATING. I HAVE LESS THAN 45,000 MILES ON MY CAR, MEANING LOTS OF LIFE LEFT IN THE VEHICLE, BUT CAN'T DRIVE THE CAR DUE TO THE RISK OF HARM AND FATALITY. I DO NOT WANT TO SELL MY VEHICLE. I JUST WANT TO GET MY AIR BAGS REPLACED, PLEASE!
NHTSA complaint #11092586 — an unverified report by a vehicle owner.
Painesville, OH
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF WILLOUGHBY (38750 MENTOR AVE #2, WILLOUGHBY, OH 44094) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 770-705-0600 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11052482 — an unverified report by a vehicle owner.
Annapolis, MD
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V0810000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF ANNAPOLIS, 324 6TH ST, ANNAPOLIS, MD 21403) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11051208 — an unverified report by a vehicle owner.
Creve Coeur, MO
UNKNOWN OR OTHER
DRIVER WINDOW WILL NOT CLOSED ALL THE WAY.
NHTSA complaint #11046581 — an unverified report by a vehicle owner.
Mulberry, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FILEDS MOTORCARS AT (863) 688-8111 (4141 N FLORIDA AVE, LAKELAND, FL 33805) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11045578 — an unverified report by a vehicle owner.
Rosemead, CA
AIR BAGS
"TAKATA RECALL" WHAT PURPOSE DOES THIS RECALL SERVE IF THE MANUFACTURER STILL DOES NOT HAVE A "REMEDY" AVAILABLE? I HAVE 3 BENZ'S, ALL AFFECTED BY THIS RECALL AND FOR OVER 1 YEAR THE DEALER CANNOT REPAIR DUE TO "NO REMEDY YET AVAIL". SO IN THE MEANTIME, WE SHOULD DRIVE AND PRAY THAT SOMETHING TRAGIC DOES NOT OCCUR?
NHTSA complaint #11044223 — an unverified report by a vehicle owner.
Riverside, CA
AIR BAGS
TAKATA RECALL - IT WAS REPORTED ON FEBRUARY 11, 2016. TODAY IS NOVEMBER 7, 2017 AND THEY DON'T HAVE THE REPLACEMENT PARTS FOR MY MERCEDES. ALMOST 2 YEARS. NOTHING HAPPENED YET, BUT IT'S SOMEWHAT SCARY KNOWING THAT IT IS DANGEROUS FOR ME TO DRIVE WITH BAD AIRBAG.
NHTSA complaint #11044366 — an unverified report by a vehicle owner.
Waianae, HI
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V381000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF HONOLULU, 818 KAPIOLANI BLVD, HONOLULU, HI 96813) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11043082 — an unverified report by a vehicle owner.
Bryn Mawr, PA
AIR BAGS
TAKATA RECALL
NHTSA complaint #11041889 — an unverified report by a vehicle owner.
THE Hills, TX
AIR BAGS
TAKATA RECALL - MY COMPLAINT IS TO REPORT THE LACK OF TIMELINESS OF REPAIR FOR 2 MANUFACTURER RECALLS: #2016020003 AND #2016070003. I HAVE CONTACTED THE DEALERS SEVERAL TIMES AND THE PARTS FOR REPAIR ARE NOT AVAILABLE FROM THE MANUFACTURER. I AM CONCERNED ABOUT THE CAR'S SAFETY AND LACK OF INFORMATION AVAILABLE ON WHEN THE PARTS WILL BE AVAILABLE.
NHTSA complaint #11041950 — an unverified report by a vehicle owner.