FaultScore

Mercedes Benz C350 airbag problems

79 of the 323 complaints filed about the Mercedes Benz C350 are about the airbag system — 24% of everything owners reported. The worst model year for it is 2008.

79

Complaints

24%

Share of all complaints

3

Crashes

0

Fires

Airbags complaints by model year

2006 C350 2 2.5%

Median failure at 70,000 miles

2008 C350 52 65.8%

Median failure at 70,000 miles

2009 C350 25 31.6%

Median failure at 60,000 miles

What owners said

2008 Mercedes Benz C350 Warwick, RI

AIR BAGS

NHTSA RECALL NUMBER: 16V081, 17V017, AIRBAG WARNING LIGHT COMES ON, MULTIPLE REQUEST TO CORRECT OPEN RECALL. DEALER STATES PARTS ARE NOT AVAILABLE

NHTSA complaint #11139405 — an unverified report by a vehicle owner.

2009 Mercedes Benz C350 Kemah, TX

AIR BAGS

TAKATA RECALL - WE HAVE CALLED ALEX RODRIGUEZ MERCEDES OVER 5 TIMES AND HAVE TAKEN THIS VEHICLE TO THEIR SERVICE DEPARTMENT NUMEROUS TIME. HAVE ASKED EACH TIME ABOUT THE RECALL AND REPLACEMENT OF THE TAKATA AIRBAGS. WE GET THE SAME ANSWER EVERY TIME-' AS SOON AS WE GET THE REPLACEMENT WE WILL CALL YOU IN TO REPLACE. WE DON'T HAVE THE SUPPLIES RIGHT NOW. ' VERY FRUSTRATING!!

NHTSA complaint #11139535 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 SAN Francsico, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). FLETCHER JONES MOTORCARS OF FREMONT (LOCATED AT 5760 CUSHING PKWY, FREMONT, CA 94538, (510) 623-1111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11129125 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 at 118,000 miles Moorpark, CA

AIR BAGS

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) MALFUNCTIONED. THE CONTACT STATED THAT "SRS MALFUNCTION SERVICE REQUIRED" APPEARED ON THE INSTRUMENT PANEL EACH TIME A PASSENGER OCCUPIED THE VEHICLE. MERCEDES-BENZ OF THOUSAND OAKS (3905 AUTO MALL DRIVE, THOUSAND OAKS, CALIFORNIA 91362) WAS MADE AWARE OF THE FAILURE AND REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

NHTSA complaint #11124418 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 at 80,000 miles SAN Antonio, TX

AIR BAGS

TAKARA RECALL STILL HAS NOT BEEN REPLACED, IT HAS BEEN OVER A YEAR. I CALL THE DEALER AND THERE RESPONSE IS "IF I AM SO CONCERNED NOT TO DRIVE THE CAR" I HAVE NO OPTION BUT TO DRIVE IT OS MY ONLY WAY TO WORK. I NEED THIS FIXED BOTH AIR BAGS AND MECHANICALS OF AIR BAGS ARE ON RECALL

NHTSA complaint #11115683 — an unverified report by a vehicle owner.

2009 Mercedes Benz C350 Miami, FL

AIR BAGS

TAKATA RECALL AIRBAG STILL NOT REPLACED

NHTSA complaint #11099052 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 Daytona Beach, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE NOT UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO DAYTON BEACH MERCEDES-BENZ (1188 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11097005 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 SAN Juan, PR

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARAGE ISLA VERDE, LLC, AVE. BALDORIOTY DE CASTRO KM 10.3, CAROLINA, PR 00979, 787-620-1313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11092666 — an unverified report by a vehicle owner.

2009 Mercedes Benz C350 Washington, DC

AIR BAGS

I HAVE BEEN RECEIVING RECALL LETTERS FROM MERCEDES-BENZ SINCE MAY 2016 FOR THE DRIVER-SIDE TAKATA AIR BAG AND IN AUGUST 2016 FOR THE PASSENGER TAKATA AIR BAG AS WELL AS MAIL FROM TK HOLDINGS INC, BUT HAVE NOT BEEN ABLE TO GET MY AIR BAGS REPLACED. I WAS TOLD I WAS IN A LATTER PHASE AND WOULD HEAR SOMETHING BY MARCH 2018, BUT HAVE HEARD NOTHING. THIS IS VERY FRUSTRATING. I HAVE LESS THAN 45,000 MILES ON MY CAR, MEANING LOTS OF LIFE LEFT IN THE VEHICLE, BUT CAN'T DRIVE THE CAR DUE TO THE RISK OF HARM AND FATALITY. I DO NOT WANT TO SELL MY VEHICLE. I JUST WANT TO GET MY AIR BAGS REPLACED, PLEASE!

NHTSA complaint #11092586 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 Hickory, NC

AIR BAGS

TAKATA RECALL CAR IS NOW TEN YEARS OLD AND REPAIR IS LONG OVERDUE.

NHTSA complaint #11085026 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 Tampa, FL

AIR BAGS

TAKATA RECALL- DRIVER'S SIDE

NHTSA complaint #11084638 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 LOS Angeles, CA

AIR BAGS

2008 MERCEDES BENZ 350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO REPAIR DEFECTIVE AIRBAG. *LD

NHTSA complaint #11019689 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 Irving, TX

AIR BAGS

TAKATA RECALL. ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. I AM ALSO GETTING A FRONT RIGHT SRS MALFUNCTION SERVICE REQUIRED.

NHTSA complaint #11067390 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 Windermere, FL

AIR BAGS

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (MERCEDES-BENZ OF SOUTH ORLANDO, 4301 MILLENIA BLVD, ORLANDO, FL 32839, (888) 398-3936) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT

NHTSA complaint #11061262 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 at 89,000 miles Washington, DC

AIR BAGS

TAKATA INFLATORS RECALL

NHTSA complaint #11056904 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 at 50,000 miles Kirkland, WA

AIR BAGS

MERCEDES-BENZ OF BELLEVUE FAILS TO SCHEDULE AN APPOINTMENT ON THE VEHICLE, WHERE BOTH THE DRIVER AND PASSENGER AIRBAGS ARE IDENTIFIED TO BE MANUFACTURED BY TAKATA, AND ARE IN IMMEDIATE NEED OF REPLACEMENT.

NHTSA complaint #11053521 — an unverified report by a vehicle owner.

2009 Mercedes Benz C350 Painesville, OH

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF WILLOUGHBY (38750 MENTOR AVE #2, WILLOUGHBY, OH 44094) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 770-705-0600 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11052482 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 Anaheim, CA

AIR BAGS

TAKATA RECALL- MERCEDES BENZ HAS NOT BEEN ABLE TO FULFILL RECALL OF AIRBAG WITH NEW REPLACEMENT FOR MY VEHICLE. I HAVE CALLED THEM AND THEY HAVE NO PLAN IN PLACE TO FIX. I WAS ALSO TOLD THEY HAVE NOT HEARD OF ANY INJURIES TO MERCEDES OWNERS. HOWEVER, THIS DOES NOT MAKE IT RIGHT TO WAIT FOR SOMEONE TO GET INJURED.

NHTSA complaint #11051895 — an unverified report by a vehicle owner.

2009 Mercedes Benz C350 Annapolis, MD

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V0810000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF ANNAPOLIS, 324 6TH ST, ANNAPOLIS, MD 21403) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11051208 — an unverified report by a vehicle owner.

2008 Mercedes Benz C350 at 82,000 miles Houston, TX

AIR BAGS

TAKATA RECALL I HAVE MADE SEVERAL ATTEMPTS WITH MERCEDES GREENWAY TO GET THIS SAFETY ISSUE RESOLVED. I HAVE NOT BEEN OFFERED A SOLUTION. I DO NOT FEEL SAFE DRIVING MY 2008 MERCEDES BENZ C350 UNDER THESE CONDITIONS. THIS IS MY SOLE MEANS OF TRANSPORTATION TO WORK.

NHTSA complaint #11047821 — an unverified report by a vehicle owner.

Other Mercedes Benz C350 problems