FaultScore

2003 Mercedes Benz E320 suspension problems

12 of the 281 complaints about the 2003 Mercedes Benz E320 are about the suspension — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 71,000 miles.

B

12

Complaints

0

Crashes

0

Fires

1

Injuries

Exactly what failed

Suspension 10 83.3%
Front 2 16.7%

Suspension across every Mercedes Benz E320 year

1996 20 25.6%
1997 36 46.2%
1999 10 12.8%
2003 12 15.4%

What owners said

Filed with NHTSA, in their own words.

at 56,000 miles Lafayette, IN

SUSPENSION

THE AIR STRUT SUSPENSION HAS FAILED ON LEFT AND RIGHT FRONT

NHTSA complaint #11035555 — an unverified report by a vehicle owner.

Ceiba, PR

SUSPENSION

I HAVE PROBLEM WITH FRONT SUSPENCION ON FLOOR

NHTSA complaint #10886035 — an unverified report by a vehicle owner.

at 140,000 miles Leesburg, VA

SUSPENSION

I'M LUCKY TO BE ALIVE! I PURCHASED THIS CAR IN 2005 AND EVER SINCE I PURCHASED MY 2003 MERC. BENZ E320, IT'S BEEN A CRAZY RIDE! HERE'S A LIST OF DIFFERENT ISSUES THAT HAPPENED TO ME OVER THE COURSE OF ME OWNING THIS VEHICLE, WHICH UNFORTUNATELY I STILL DO. I WAS DRIVING WITH MY LITTLE GIRL IN TOW AND MY BRAKES WENT OUT ON ME SEVERAL TIMES, MY BATTERY DIES CONSTANTLY, I HAD AN ISSUE WHEN AFTER I PUMPED GAS YOU COULD SMELL FUEL BOTH INSIDE MY CAR & OUTSIDE OF MY CAR, I LITERALLY ONE TIME HAD FUEL POURING FROM THE BACK OF MY CAR THAT ENDED ON MY GARAGE FLOOR. (THANK GOD I DON'T SMOKE!) MY SUSPENSION IS CONSTANTLY RATTLING, I HAVE WATER THAT LEAKS ON MY FEET WHEN I DRIVE OCCASIONALLY AND SOMETIMES I HAVE HEAT IN THE WINTER AND SOMETIMES I DON'T. I ALWAYS HAVE A CHECK ENGINE LIGHT ON AND AS SOON AS I FIX ONE, ANOTHER ONE COMES ON. I CURRENTLY HAD ISSUES WITH CODE PO134, PO135 AND HAD THE O2 SENSOR CHANGED, THEN MY CHECK ENGINE LIGHT CAME BACK ON AND NOW I HAVE CODES PO171 & PO174 THAT I HAVE NO IDEA HOW TO GET FIXED BECAUSE IT COULD BE A NUMBER OF ISSUES. MY BATTERY DRAINS WHEN MY ELECTRIC SEATS ARE PLUGGED IN AND SO I HAVE TO HAVE THEM UNPLUGGED TO SAVE MY BATTERY. DID I MENTION MY BACK TIRE BLEW OUT ON INTERSTATE 95 AND I ALMOST LOST CONTROL OF MY CAR. IT'S DEVASTATING TO PAY THE AMOUNT OF MONEY YOU DO FOR THIS PARTICULAR MODEL, IT'S PRETTY ON THE OUTSIDE AND IS A MESS UNDER THE HOOD! IS IT NORMAL WHEN YOU HAVE THE AC ON FOR IT TO SOUND LIKE AN AIRPLANE READY FOR TAKE OFF? I'M TIRED OF INVESTING ALL KINDS OF MONEY INTO THIS CAR, I JUST CAN'T TAKE IT ANYMORE! I CAN'T EVEN PASS MY VA. STATE EMISSIONS TEST BECAUSE OF ALL THESE ERROR CODES (CHECK ENGINE LIGHT AND MALFUNCTIONS) AND THE STATE DOESN'T EVEN FIND MY CAR WORTHY OF BEING ON THE ROADS.

NHTSA complaint #10632340 — an unverified report by a vehicle owner.

at 82,811 miles Rockville, MD

SUSPENSION

LEFT COIL SPRING BROKE WHILE I WAS DRIVING, AND THE CAR VEERED ABRUPTLY TO THE LEFT APPROXIMATELY 3 FEET. THE CAR SHOULD'VE BEEN TOWED, BUT I WAS SO CLOSE TO MITCH CARRS'S THAT I DROVE IT VERY SLOWLY TO THEM.

NHTSA complaint #10531637 — an unverified report by a vehicle owner.

at 73,000 miles Ontario, CA 2 injured

SUSPENSION

PROBLEM #1). THE INTERIOR DRIVER AND PASSENGER DOOR HANDLES HAVE A CHROME TAPE OF SOME TYPE THAT COVERS THE HANDLES. THIS TAPE OVERTIME COMES OFF ON THE INSIDE AND IT IS EXTREMELY SHARP LIKE A RAZOR. I CUT MY FINGER TWICE ON THE DRIVER-SIDE AND A PASSENGER GOT CUT ON THE PASSENGER SIDE A YEAR LATER. I CONTACTED MERCEDES ABOUT THIS AND THEY WOULDN'T DO OR OFFER ANYTHING. PROBLEM #2). THE DRIVER AND PASSENGER SUN VISORS OVERTIME GET VERY VERY STIFF AND WILL NOT GO BACK ALL THE WAY UP. MY WIFE CAN NOT EVEN MOVE THEM AT ALL. I ALSO VERBALLY REPORTED THESE PROBLEMS TO PENSKE MERCEDES IN WEST COVINA, CA TO MY SERVICE WRITER AND HE STATED "YES WE ARE AWARE AS IT IS A COMMON PROBLEM HOWEVER THERE IS NO RECALL ON THOSE ITEMS". HE WANTED TO CHARGE ME $275 FOR EACH SUN VISOR TO BE REPLACED AND THAT DID NOT INCLUDE LABOR TO INSTALL THEM. PROBLEM #3). LOWER BALL JOINTS GO OUT QUITE FREQUENTLY AND IS ALSO A "KNOWN COMMON PROBLEM".

NHTSA complaint #10489218 — an unverified report by a vehicle owner.

Fort Mill, SC

SUSPENSION

STRONG ODOR OF FUEL WHEN GAS TANK IS FULL...I AM NOT TOPPING OFF THE TANK WHEN I REFUEL...DEALERSHIP STATES I NEED ENTIRE GAS TANK REPLACED AT A COST OF 3000.00..I PURCHASED THIS CAR USED IN MARCH 2011 WITH APPROX 107,000 MILES.

NHTSA complaint #10449321 — an unverified report by a vehicle owner.

Lanham, MD

SUSPENSION

MY 2003 MERCEDES E320 HAD LESS THAN 40,000 MILES WHEN THE TRANSMISSION AND STRUTS STARTED TO PRESENT PROBLEMS. THE DEALER WAS ABLE TO MAKE REPAIRS UNDER WARRANTY. NOW AT 78,000 MILES, I'M BEING TOLD THAT I NEED TO REPLACE THE PARKING PRAWNS DUE A LEAK IN THE BACK OF THE TRANSMISSION. THE BUSHING ON THE LEFT SIDE ALSO NEEDS TO BE REPLACED. I JUST HAD A BUSHING REPLACED ABOUT 6 MONTHS AGO, WHICH WAS A BIT PRICEY. WHEN THEY REPLACED ONE OF THE BUSHINGS UNDER WARRANTY A FEW YEARS AGO, THEY SHOULD HAVE REPLACED ALL OF THEM. I HAVE ENCOUNTERED NUMEROUS WITH THIS CAR. I PURCHASED IT WITH ONLY 37 MILES ON IT IN SEPTEMBER 2003, BUT REPLACEMENT OF A NUMBER OF PARTS WHILE UNDER WARRANTY NOW LEADS ME TO BELIEVE THAT THIS CAR WAS A LEMON FROM THE BEGINNING. IS IT NORMAL TO HAVE THE AIR PUMP REPLACED AT 73,000 MILES? AGAIN, THAT WAS A PRICEY REPAIR -- $1100.00.

NHTSA complaint #10425142 — an unverified report by a vehicle owner.

at 91,000 miles Stuart, FL

SUSPENSION:FRONT

I HAVE A 2003 MERCEDES E320 WHICH I BOUGHT FROM COGGIN MOTORMALL IN FT. PIERCE. I HAVE PUT ONLY 5000 MILES ON CAR AND IT HAS BEEN IN SHOP 2 TIMES. FIRST THE FRONT THRUSTS AND RODS WERE BAD AND NOW THE CAR IS STALLING ON ME, ONCE WITH MY SON IN CAR. WHEN THE CAR STALLS, I LOSE ALL CONTROL OF THE VEHICLE AND HAVE ALMOST BEEN KILLED IN THESE 2 FAILURES. IT HAS STALLED ON ME 4 TIMES AND NOW I REFUSE TO DRIVE THIS CAR AND NOW THE BALL JOINTS ARE BAD. I HEAR THAT THERE IS A RECALL ON THE STRUTS AND JOINTS 200901002 ?? THE CAR ONCE CAME ON AND SAID REAR BRAKE FAILURE AS WELL. HOW DOES A CAR DEALERSHIP SELL A VEHICLE TO A CUSTOMER WITH KNOWING THAT IT COULD KILL A FAMILY? THEY SAID THEY INSPECTED IT.. THIS IS GOING TO KILL ME AND MY SON.. SOLVE THAT, I WONT DRIVE THIS CAR.. MERCEDES REALLY NEEDS TO DO SOMETHING ABOUT THESE DANGEROUS THINGS.. IT IS GOING TO COST ANOTHER 1000 DOLLARS TO FIX AND I CANT AFFORD IT.

NHTSA complaint #10363496 — an unverified report by a vehicle owner.

at 69,000 miles Hayward, CA

SUSPENSION

WHILE PULLING INTO A PARKING SPACE THE FRONT RT. SIDE SUSPENSION BEGAN TO SINK. I GOT OUT OF THE CAR TO TAKE A LOOK AND NOTICED THE AIRBAG SUSPENSION HAD COMPLETELY COLLAPSED. I TRIED PRESSING A FEW BUTTONS TO RAISE THE SUSPENSION AND NOTHING. THE COLLAPSE OF THE AIRBAG SUSPENSION WAS INSTANTANEOUS AND WITH BRIEF NOTICE.

NHTSA complaint #10259916 — an unverified report by a vehicle owner.

at 69,000 miles Hayward, CA

SUSPENSION:FRONT

WHILE PULLING INTO A PARKING SPACE THE FRONT RT. SIDE SUSPENSION BEGAN TO SINK. I GOT OUT OF THE CAR TO TAKE A LOOK AND NOTICED THE AIRBAG SUSPENSION HAD COMPLETELY COLLAPSED. I TRIED PRESSING A FEW BUTTONS TO RAISE THE SUSPENSION AND NOTHING. THE COLLAPSE OF THE AIRBAG SUSPENSION WAS INSTANTANEOUS AND WITH BRIEF NOTICE.

NHTSA complaint #10259916 — an unverified report by a vehicle owner.

at 64,000 miles Riverdale, GA

SUSPENSION

SAFETY AND RELIABILITY OF THE MERCEDES BENZ AIRMATIC SUSPENSION SYSTEMS IS A MAJOR ISSUE, PLEASE CHECK CAR OWNER FORUMS AS THERE ARE MANY CARS AS NEW AS 2007 AND 2008'S THAT HAVE AIRMATIC SUSPENSION SAFETY AND RELIABILITY ISSUES, THESE CARS ARE PRONE TO AIRMATIC SUSPENSION PROBLEMS FROM THE C CLASS SPORT MODELS TO THE E AND S CLASSES AS WELL, I HAVE NEVER SEEN SUCH MASS REPAIR AND SAFETY ISSUES, HOWEVER MOST OR ALL PEOPLE THAT HAVE THE AIRMATIC SUSPENSIONS WILL AT SOME POINT HAVE REPAIRS THAT CAN RESULT IN THE CAR DROPPING TO THE GROUND WHILE DRIVING WITH NO WARNING, WE ARE SPEAKING CARS THAT ARE BY MOST STANDARDS CONSIDERED TO BE LOW MILEAGE VEHICLES, MY CAR HAS 64K MILES AND IS A MERCEDES 2003 E320, THE FRONT AIRSPRINGS GO OUT WITHOUT WARNING, YOU WILL RECEIVE A DASH WARNING ONLY AFTER THE SUSPENSION HAS GIVEN OUT,. THERE ARE 4 AIRSPRINGS FOR MY CAR AT A REPAIR COST FOR THE FRONT AIRSPRINGS AT A COST OF $1,500.00 PER SIDE, AND KNOWING THAT THERE ARE 2 MORE AIRSPRINGS IN THE REAR OF THE CAR THAT COULD GIVE OUT WITHOUT WARNING RENDERING THE VEHICLE INOPERABLE ONCE AGAIN, SO YOU LITERALLY HAVE FOUR POSSIBILITIES OF SUSPENSION FAILURE, YOU WILL BE AT THE MERCY OF A FLATBED TOW TRUCK, AS WELL AS DAMAGE TO THE UNDERSIDE OF THE CARS AS THEY SIT SO LOW TO THE GROUND THAT IT MAKES IT VERY DIFFICULT TO TOW, KNOWING THAT THE RUBBER BELLOWS ON THE SUSPENSION OF THESE CARS ARE VERY FRAGILE AND CANNOT BE REPAIRED CAUSING MASS FAILURE OF THE AIRSPRING UNIT, THE UNIT IS SOLD AS A DEALER ONLY ITEM AT A COST OF $1,000.00 EACH FOR EACH FRONT SIDE AND CANNOT BE REPAIRED..THE FACT IS THAT THE SUSPENSION SYSTEMS ARE FAULTY WHEN YOU HAVE SO MANY MASS FAILURES....MY CAR IS NOT DRIVABLE AT THIS TIME AND FAILED WITH NO WARNING AT ALL, WOULD IT HAVE BEEN ACCEPTABLE HAD THE SUSPENSION FAILED OR DROPPED WHILE DRIVING THE CAR, I AM BLESSED TO HAVE NOT HAD THE SUSPENSION FAIL WHILE DRIVING, AS THIS COULD HAVE BEEN A VERY DANGEROUS SAFETY SITUATION.....

NHTSA complaint #10236625 — an unverified report by a vehicle owner.

Oxford, MD

SUSPENSION

WHILE DRIVING AT ANY SPEED VEHICLE PULLED TO THE RIGHT. DEALER INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT SOLVE THE PROBLEM. THE LAST TIME VEHICLE WAS AT THE DEALER, TECHNICIAN DETERMINED THE NEED TO BUY A SPECIAL KIT FOR VEHICLE ALIGNMENT. *AK MANUFACTURER REFUSED TO CORRECT PROBLEM EVEN THOUGH VEHICLE IS UNDER WARRANTY.

NHTSA complaint #10065348 — an unverified report by a vehicle owner.

Other 2003 Mercedes Benz E320 problems

← Full 2003 Mercedes Benz E320 report