11 of the
229 complaints about the 2010 Mercedes Benz E350 are about the
body and structure — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
36,200 miles.
F
11
Complaints
2
Crashes
0
Fires
1
Injuries
Exactly what failed
Body
981.8%
Frame AND Members
19.1%
Structure
19.1%
Body & Structure across every Mercedes Benz E350 year
Car was found to have the rear subframe corrosion for issue. But also the brake lines were corroded very badly. They should be covered under the rear subframe extended warranty replacement. The rear brake lines are an frequent issue and almost always shows up when the subframe begins to rot. Also the pattern of the corrosion seems to be consistent across multiple incidents. Look at photos I uploaded and the Reddit post; identical. Look at this post from Reddit, almost identical corrosion on the rear brake lines as mine. Furthermore, it always is the rear brake lines, almost never the front. This is a manufacturer issue that needs to be looking into. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11711970 — an unverified report by a vehicle owner.
Cincinnati, OH
STRUCTURE:BODY
When braking the car pulls hard off the road. inspection showed rear subframe rusted and control arms are not attached securely to frame. Unsafe to drive
NHTSA complaint #11633494 — an unverified report by a vehicle owner.
Reston, VA
STRUCTURE:BODY
Rear subframe corrosion and failure. Based on my queries this apparently a common issue. I am adding my report to add weight to this common issue. Vehicle is approximately 13 years old, is in good condition, and has not suffered any accidents affecting the rear subframe. Overall only minimal rust or corrosion is found during a visual inspection while on a lift. This vehicle has passed annual inspections as required by Virginia state law. The rear subframe has rusted from the inside. This corrosion was not visible from the outside, which is why it was not found in the annual inspections. Due only to this internal corrosion, the left-hand (driver) side of the rear subframe has broken loose where the rear wheel's control arm is attached. This removes one of the rear wheel's primary attachment points, making the vehicle unsafe to drive.
NHTSA complaint #11544758 — an unverified report by a vehicle owner.
Phillipsburg, NJ
STRUCTURE:BODY
My rear sub frame has major corrosion and is broken on the driver side, the passenger side about to go soon. My vehicle only has 154000 miles on it.
NHTSA complaint #11530364 — an unverified report by a vehicle owner.
Washington, MO
STRUCTURE:BODY
Per the technician: "the rear subframe is rusted out and the lateral strut arm is starting to break away". Because of this issue, the car unknowingly presented a safety risk to occupants and other drivers. A failure of the subframe or connected components could have resulted in a serious accident. Photos are attached. The vehicle is currently available for inspection upon request. There were no warning indicators to this issue. The issue was found only because the car was being serviced for brake pads. Mercedes Benz USA customer care said there was no recall or other warranty covering the issue and said the vehicle was outside their "good will assistance program". The vehicle is no longer able to be driven.
NHTSA complaint #11522257 — an unverified report by a vehicle owner.
Reston, VA
STRUCTURE:BODY
During maintenance check, mechanic indicated rust on the rear subframe that can lead to failure. Failure on this car would cause a puncture of the fuel tank due to car design. Upon further research, this is a well known issue with MB and is covered as a recall in all countries other than the US. Please encourage Mercedes Benz to do the right thing and issue a recall for this defective component, to avoid serious accidents.
NHTSA complaint #11499181 — an unverified report by a vehicle owner.
at 171,000 milesAvon, CT
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Mercedes- Benz E 350. The contact stated that while driving there was an undetermined abnormal noise detected. The vehicle was taken to an independent mechanic where it was informed the sub frame was corroded The independent dealer was contacted. The vehicle was diagnosed or repaired. The manufacturer was notified electronically however no response was provided. The failure mileage was approximately 171,000.
NHTSA complaint #11436456 — an unverified report by a vehicle owner.
at 70,000 milesLaguna Niguel, CACrash
STRUCTURE:BODY
FREEWAY CAR IN MOTION, TIRE CAME OFF TRUCK AND HIT MY CAR 2016
NHTSA complaint #10969027 — an unverified report by a vehicle owner.
at 23,000 milesSeattle, WACrash2 injured
STRUCTURE:BODY
ANOTHER CAR MADE AN ILLEGAL U-TURN AND CAUSED ME TO T-BONE ON HIS PASSENGER SIDE. FRONT OF MY CAR HIT HIS PASSENGER SIDE AND DRAGGED HIS CAR FOR ABOUT 10 FEET. AIR BAGS ON MY CAR DID NOT DEPLOY, SAFETY SYSTEM M-BRACE IN CAR FAILED AND DID NOT CALL SOS EITHER. CAR SAFETY SYSTEM DID NOT DETECT THE CRASH AT ALL. MERCEDES BENZ DID NOT DETECT A CRASH....UPDATED 09-10-14 *BF THE CONSUMER STATED SHE RECEIVED SOFT TISSUE INJURIES TO THE NECK, SHOULDERS, AND BACK, BRUISED ELBOW, AND HEADACHES AND LOUD RINGING FOR 10 DAYS CAUSED BY THE CRASH. UPDATED 12/16/2014
NHTSA complaint #10628111 — an unverified report by a vehicle owner.
at 36,200 milesDavis, CA
STRUCTURE:BODY
MOLDS AND MILDEW BUILD UP IN THE AIR CONDITION DUCTS PLACING PEOPLE WHO ARE SUSCEPTIBLE FOR INFECTION (PEOPLE WITH WEAK IMMUNE SYSTEM) AT RISK FOR FATAL INFECTION. THE DEALER STATED THAT THIS IS A KNOWN AND COMMON CONDITION FOR THIS CAR BECAUSE THE AC BOX DOES NOT DRAIN THE CONDENSED WATER. THIS IS BECAUSE THE WAY THE CAR WAS DESIGNED. THE DEALER RECOMMENDED TURNING OFF THE AC FOR 30 SECONDS WHILE KEEPING JUST THE FAN ON EVERY TIME BEFORE TURNING OFF THE CAR TO DRY UP THE CONDENSED WATER ON THE AC COILS, NOT PRACTICAL. THE DEALER HAS A KNOWN SERVICE TO DISINFECT THE AC SYSTEM BUT BECAUSE OF THE CAR DESIGN COULD NOT GUARANTEE THAT THE CONDITION WILL NOT RETURN. THERE IS NO WARNING OR ANY INSTRUCTIONS IN THE MANUAL REGARDING THIS POTENTIALLY FATAL CONDITION FOR SUSCEPTIBLE PEOPLE.
NHTSA complaint #10615573 — an unverified report by a vehicle owner.
at 800 milesReseda, CA
STRUCTURE
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ E350. WHILE DRIVING 65 MPH WITH THE WINDOWS OPEN, THE CONTACT COULD FEEL PRESSURE FROM THE WIND IN HIS EAR. THE PRESSURE MADE HIS EQUILIBRIUM UNBALANCED AND NEARLY CAUSED A CRASH TO OCCUR. THE CONTACT STATED THAT HE WAS FAMILIAR WITH SEVERAL RELATED COMPLAINTS. THE DEALER AND THE MANUFACTURER HAVE BEEN CONTACTED. THE MANUFACTURER STATED THAT HE WOULD HAD TO OPEN ADDITIONAL WINDOWS IN THE VEHICLE IN ORDER TO ALLEVIATE THE PRESSURE. THE FAILURE MILEAGE WAS 800.
NHTSA complaint #10340924 — an unverified report by a vehicle owner.