FaultScore

2014 Mercedes Benz E350 airbag problems

49 of the 378 complaints about the 2014 Mercedes Benz E350 are about the airbag system — 13% of everything reported for this model year. Half of the failures with a mileage on record happened before 28,000 miles.

D

49

Complaints

4

Crashes

0

Fires

3

Injuries

Exactly what failed

AIR Bags 49 100.0%

Airbags across every Mercedes Benz E350 year

2006 14 3.8%
2010 68 18.4%
2011 108 29.2%
2012 84 22.7%
2013 47 12.7%
2014 49 13.2%

What owners said

Filed with NHTSA, in their own words.

Stafford, VA Crash 1 injured

AIR BAGS

UNKNOWN

NHTSA complaint #11720019 — an unverified report by a vehicle owner.

Brookfield, CT

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF DANBURY (100 FEDERAL RD, DANBURY, CT 06810, (203) 778-6333) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11408020 — an unverified report by a vehicle owner.

Leesburg, FL

AIR BAGS

TAKATA PASSENGER AIR BAG HAS STILL NOT BEEN REPLACED, NOR HAS A TIME FRAME BEEN ESTABLISHED. DRIVER AIR BAG SYSTEM WAS MODIFIED AND NOW THE STEERING WHEEL NO LONGER GOES UP & DOWN.

NHTSA complaint #11404495 — an unverified report by a vehicle owner.

Westerville, OH

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, (614) 591-8625) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11399885 — an unverified report by a vehicle owner.

Kirkland, WA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005, (425)249-7391) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11395414 — an unverified report by a vehicle owner.

at 15,000 miles Brookfield, CT

AIR BAGS

RECEIVED A RECALL NOTICE FOR AIRBAG NHTSA ID 19V010. I HAVE TRIED FOR 2 YEARS TO GET IT REPLACED. THEY SAY IT IS STILL ON HOLD. NO PARTS.IT APPEARS THEY ARE NOT THAT CONCERNED ABOUT THIS. I THOUGHT AIRBAGS ARE NECESSARY IN A ACCIDENT TO SAVE LIVES. THE CAR IS NOW 7 YEARS OLD. ARE THEY WAITING FOR IT TO DIE FIRST?

NHTSA complaint #11389559 — an unverified report by a vehicle owner.

Stuart, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11389442 — an unverified report by a vehicle owner.

Covington, LA

AIR BAGS

MERCEDES HAS FAILED TO COMPLY WITH ITS OBLIGATION UNDER ITS RECALL CAMPAIGN 201901001 TO REPLACE THE TAKATA PASSENGER SIDE AIR BAG. IT HAS BEEN NEARLY TWO YEARS SINCE THE RECALL NOTICE DATED "FEBRUARY 2019" WAS RECEIVED.

NHTSA complaint #11388820 — an unverified report by a vehicle owner.

ST. Charles, IL

AIR BAGS

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES-BENZ OF ST. CHARLES (225 N, S RANDALL RD, ST. CHARLES, IL 60174, (888) 742-6095) WAS CONTACTED BY PHONE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11367045 — an unverified report by a vehicle owner.

Houston, TX

AIR BAGS

I RECEIVED A LETTER OVER 2 YEARS AGO AND HAVE CALLED MB REPEATEDLY ABOUT THE REPAIR. THEY SAY IT HASN'T BEEN RESOLVED YET BUT ONCE THEY DO THEY WILL LET OWNERS KNOW. AS BEST I CAN TELL THE ISSUE IS NOT REPLACING THE FAULTY AIRBAG BECAUSE THEY DON'T WANT TO OUTLAY THE COST. BMW TRIED THIS WITH ANOTHER CAR I OWNED AND AFTER SEVERAL CALLS THEY FINALLY SENT A REPLACEMENT TO THE DEALER AND REPLACED IT,. HOW IS IT MB CAN KEEP GOING ON ALMOST 3 YEARS WITHOUT DOING ANYTHING? IF MY CHILD GETS HURT DUE TO THIS I WOULD BE FORCED TO PURSUE LITIGATION. IT SEEMS LIKE THEY ARE JUST DRAGGING THEIR FEET.

NHTSA complaint #11366571 — an unverified report by a vehicle owner.

Dearborn Hits, MI

AIR BAGS

RECALL NOTICES AND FAILURE TO PROVIDE A REMEDY FOR STEERING COLUMN ISSUES, ETC. WHICH PRESENT POTENTIAL FOR DANGEROUS AIRBAG DEPLOYMENT, HAVE SURFACED NO RESOLUTION. DEALERSHIPS HAVE IGNORED QUESTIONS AND REPRESENTATIVES HAVE BEEN HOSTILE WHEN ASKED ABOUT NUMEROUS SAFETY ISSUES.

NHTSA complaint #11365012 — an unverified report by a vehicle owner.

NEW York, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED MERCEDES-BENZ MANHATTAN (770 11TH AVE, NEW YORK, NY 10019; (212) 629-1600) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11363212 — an unverified report by a vehicle owner.

Woodstock, GA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11362804 — an unverified report by a vehicle owner.

Syosset, NY

AIR BAGS

CAR PURCHASED 12\18,DEALER SAID HE HAD SAME PROBLEM WITH RECALL I SHOULD CALL MERCEDES. MERCADES SAID THEY WERE WAITING FOR AIR BAGS TO COME IN.HAVE NOT GOT ANY NOTICE THAT PROBLEM IS FIXED.I AM LEFT WITH A CAR THAT I WILL NOT HAVE A FRONT PASSENGER. +

NHTSA complaint #11361345 — an unverified report by a vehicle owner.

Carmel, IN

AIR BAGS

HAVE WAITED OVER 3 YEARS TO GET AIR BAG REPLACED; MERCEDES BENZ DEALERSHIP SAYS THEY ARE STILL WAITING FOR PARTS

NHTSA complaint #11354566 — an unverified report by a vehicle owner.

at 6,500 miles Goodyear, AZ

AIR BAGS

I CANNOT GET MY 2014 MB E350 CABRIOLET TAKATA AIRBAG THAT HAS BEEN RECALLED REPAIRED BY MY DEALERSHIP. IT IS DANGEROUS TO DRIVE HERE IN VERY HOT PHOENIX ARIZONA. I HAVE NOT EVEN BEEN GIVEN A FUTURE TIME FOR REPAIR. MY DEALERSHIP DOES NOT CONTACT ME WITH INFORMATION. I AM PND TAK PSAB PHASE 4. WHY IS MINE NOT REPLACED?

NHTSA complaint #11351721 — an unverified report by a vehicle owner.

Marlborough, NH

AIR BAGS

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED MERCEDES-BENZ OF BURLINGTON (80 CAMBRIDGE ST, BURLINGTON, MA 01803; (781) 229-1600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11338173 — an unverified report by a vehicle owner.

Alexandria, VA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V101000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11337908 — an unverified report by a vehicle owner.

Malvern, PA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EURO MOTORCARS DEVON MERCEDES-BENZ (214 W LANCASTER AVE, DEVON, PA 19333 (610) 687-1500) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11337952 — an unverified report by a vehicle owner.

Hemlock, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350 THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF

NHTSA complaint #11327992 — an unverified report by a vehicle owner.

DEL RAY Beach, FL

AIR BAGS

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF DEL RAY BEACH (101 LINTON BLVD, DEL RAY BEACH, FL 33444, (561)291-6095) WAS CONTACTED BY PHONE AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11322735 — an unverified report by a vehicle owner.

Edmond, OK

AIR BAGS

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. MERCEDES-BENZ OF OKLAHOMA CITY LOCATED AT (14240 BROADWAY EXTENSION HWY, EDMOND, OK 73013) WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*DT

NHTSA complaint #11317056 — an unverified report by a vehicle owner.

Chandler, AZ

AIR BAGS

NOT YET REPLACED - RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE.

NHTSA complaint #11316713 — an unverified report by a vehicle owner.

Demarest, NJ

AIR BAGS

I RECEIVED AIRBAG RECALL NOTICE ONE YEAR AGO IN FEBRUARY 2019 AND AFTER CALLING THE MERCEDES BENZ DEALERSHIP THREE TIMES, HAVE BEEN TOLD THAT THE NEW PARTS ARE NOT AVAILABLE. THE MB DEALERSHIP IS UNABLE TO REMEDY THE SITUATION.

NHTSA complaint #11312226 — an unverified report by a vehicle owner.

Boynton Beach, FL

AIR BAGS

ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. HOWEVER, A REMEDY IS NOT YET AVAILABLE? STILL??? I HAVE BEEN WAITING SINCE 2017!

NHTSA complaint #11311291 — an unverified report by a vehicle owner.

Marietta, GA

AIR BAGS

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUBMER 19V01000 (AIR BAG) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ RBM OF ATLANTA 7640 ROSWELL ROAD ATLANTA, GA 30350, PHONE (770) 390-0700, WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11308805 — an unverified report by a vehicle owner.

Marietta, GA

AIR BAGS

MERCEDES BENZ USA LETTER RECALL TO ME FEB MAR 2019 DEALER KEEPS SAYING NO PARTS

NHTSA complaint #11308809 — an unverified report by a vehicle owner.

Alpharetta, GA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: NHTSA NUMBER 19V-010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11308456 — an unverified report by a vehicle owner.

LAS Vegas, NV

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11301099 — an unverified report by a vehicle owner.

Bordentown, NJ

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED RECALL NOTIFICATION NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND CALLED MERCEDES BENZ OF PRINCETON DEALER, (2910 US-1 LAWRENCEVILLE NJ 08648, (609) 771-8040) AND WAS INFORMED PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11298383 — an unverified report by a vehicle owner.

Other 2014 Mercedes Benz E350 problems

← Full 2014 Mercedes Benz E350 report