58 of the 546 complaints filed about the Mercedes Benz E500 are about the suspension — 11% of everything owners reported. The worst model year for it is 2004.
58
Complaints
11%
Share of all complaints
0
Crashes
0
Fires
SUSPENSION
2005 e500 mercedes benz,after full tank of gas I filled. I noticed very strong gas inside my car and outside. It can catch on fired. cause cancer and lung issues.
NHTSA complaint #11590352 — an unverified report by a vehicle owner.
SUSPENSION
Air suspension in the rear suddenly failed making it impossible to drive, also triggered a red warning of "stop, car too low"
NHTSA complaint #11584280 — an unverified report by a vehicle owner.
SUSPENSION
I was sold this car and because I did not know what the red "STOP CAR TOO LOW WARNING" meant when I was driving it home, I was not only scammed by the used car dealership with no recourse, but I also was tricked into driving this car while it was not supposed to be driven for safety, per the manual of the vehicle. I will include a picture of the safety message from the manual where it states, "HIGH PRIORITY MESSAGES APPEAR IN THE MULTIFUNCTION DISPLAY IN RED COLOR". and the STOP CAR TOO LOW message states very specific safety instructions that a reasonable person could not know. I am filing this recall complaint because how the system operates. I was sold this car while the struts were faulty and had already developed a leak and because the car was currently running the AIR COMPRESSOR was able to keep up with the leak during the test drive because a slow leak will only go back down after an extended time period which I believe the dealer knew because he asked me how much I was trying to spend and all of a sudden he pulled my car out of their shop telling me they just got the car and haven't put it out yet. Please help me. When I parked the vehicle at a Golf course parking lot during the test drive I was with my uncle, I did look up mechanic shops but because the car dealership was located in Farmington, MN there was no place feasibly close enough for me to have the vehicle properly inspected. The issue is the ride of the vehicle on the air suspension was perfect so there was no way of me knowing the car was not supposed to be driven over 50 mph which you will see on the safety instructions, and the vehicle could have caused an accident because there was no way of me knowing the suspension being too low could cause the wheels to rub on the wheel well if the car is too low. I even added more radiator coolant the next day when I was driving the car and the STOP CAR TOO LOW WARNING came on again. Over $5000 in repairs that I had to do because of safety, please help me.
NHTSA complaint #11472853 — an unverified report by a vehicle owner.
SUSPENSION
The contact owns a 2003 Mercedes-Benz E500. The contact stated while driving 45 mph, the air bag suspension detached from the subframe which caused the shock to lean into the tire. The rear driver’s side wheel ceased turning. The contact stated that there was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 139,000.
NHTSA complaint #11425968 — an unverified report by a vehicle owner.
SUSPENSION
I HAVE REPLACED THE SUSPENSION BEFORE AND NOW THE SUSPENSION LIGHT COMES BACK ON. THE CAR IS DOWN LOWER THAN NORMAL. THIS IS ALL THE TIME.
NHTSA complaint #11390452 — an unverified report by a vehicle owner.
SUSPENSION
I WAS DRIVING MY 2005 E500 4MATIC MERCEDES HIT A GIANT POT HOLE BUSTING MY LEFT PASSENGER RIM N WHEEL. SUSPENSION MALFUNCTION BEGIN BY THE CAR NOT RISING DUE TO A MALFUNCTION. REPORTED THE INCIDENT TO SCDOT ON 12/5/2019. MY CLAIM WAS DENIED. I RECEIVED A LETTER STATING THE POT HOLE WAS FIXED A D THEY WERE UNAWARE OF THE DAMAGED ROAD BECAUSE NO OTHER REPORTS WAS MADE ABOUT THE GIGANTIC POTHOLE.
NHTSA complaint #11321351 — an unverified report by a vehicle owner.
SUSPENSION
AIR SUSPENSION LOWER CAUSED CAR STOPPED WHILE DRIVING. THIS AIR SUSPENSION HAS SERIOUS PROBLEM NEEDS RECALL DUE TO DEFECTIVE DESIGN. SPRINGS HAVE BEEN REPLACED SEVERAL TIMES WITH THE SAME PROBLEM. THIS PROBLEM WILL CAUSE ACCIDENTS WHILE DRIVING.
NHTSA complaint #11187185 — an unverified report by a vehicle owner.
SUSPENSION
AIRMATIC SUSPENSION DROPPED WHILE DRIVING ON THE HIGHWAY. RED LIGHT WARNING FLASHED THAT VEHICLE WAS LOW. TRIED TO RAISE CAR BUT IT WOULD NOT RAISE. CAR WAS VERY CLOSE TO GROUND AND WOULD NOT RAISE..BEGAN LOOKING UP, IF OTHER SAME MODELS AS OURS HAVE THIS PROBLEM AND THEY DO. READ SEVERAL CONSUMERS COMPLIANTS/ CONCERNS WHO ALSO OWN A MERCEDES BENZ THEY SEEM TO HAVE THIS SIMILAR PROBLEM. IT'S VERY EXPENSIVE TO FIX AT A DEARLERSHIP. LOOKS LIKE THIS VEHICLE MAY HAVE A PROBLEM/DEFECT WITH THEIR AIRMATIC SUSPENSION AND IT IS VERY DANGEROUS DRIVING ON THE HIGHWAY UNKNOWING THAT YOUR VEHICLE IS DROPPING TO GROUND.THIS REALLY NEEDS TO BE INVESTIGATED TO SEE IF THERE IS A PROBLEM WITH THEIR AIRMATIC SUSPENSION BEFORE SOMEONE GETS HURT OR KILLED WHILE DRIVING.
NHTSA complaint #11123939 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE DRIVING 40 MPH, THE SUSPENSION SEIZED AND THE VEHICLE PULLED TO THE LEFT. IN ADDITION, THE 'STOP DRIVING/VEHICLE DRIVING LOW' WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
NHTSA complaint #11112749 — an unverified report by a vehicle owner.
SUSPENSION
"TAKATA RECALL" MY MERCEDES BENZ E500 BACK AIR SHOCKS STOPPED LIFTING THE CAR WHEN I STARTED IT IN THE MORNING AND THE RED INDICATOR LIGHT WANT GO OFF UNLESS I STOP IT WILL LIFT UP AN THEN GOES BACK DOWN.
NHTSA complaint #11103451 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. AFTER STARTING THE VEHICLE, THE SUSPENSION AIR BAGS FAILED ACTIVATE TO LIFT THE VEHICLE. THE MESSAGE "STOP CAR, PARK TOO LOW" REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #11089029 — an unverified report by a vehicle owner.
SUSPENSION
AIR SUSPENSION - THE ENTIRE VEHICLE HAS FALLEN ALMOST TO THE GROUND DUE TO DEFECTIVE AIR SUSPENSION(FRONT AND REAR). THIS STARTED WITHIN A YEAR AFTER I PURCHASED THE VEHICLE FROM A MERCEDEZ BENZ DEALERSHIP BUT DID NOT REALIZE HOW SERIOUS THE PROBLEM WAS UNTIL THE LAST COUPLE OF YEARS. AS OF TODAY, THE AIR DOES NOT PUMP INTO THE CAR AND THEREFORE IT'S LOW TO THE GROUND.
NHTSA complaint #11054945 — an unverified report by a vehicle owner.
SUSPENSION
REAR END GOES DOWN WHEN THE CAR IN PARKED. "STOP" MESSAGE (RED) APPEARS ON DASHBOARD. DO NOT DRIVE CAR AND TAKE TO MECHANIC IMMEDIATELY. WHEN I START CAR AFTER 15 TO 20 MIN MESSAGE GOES AWAY AND CAR AGAIN COMES TO NORMAL POSITION. ITS HAPPENING ALMOST EVERYDAY FROM LAST FEW DAYS. IN FORUM I READ IT IS COMMON ISSUE WITH E SERIES OF 2003, 2004, 2005, 2006. MY CAR ONLY HAS 120K MILES. LEARNED THAT THERE IS LEAK IN AIR SPRINGS AND IT IS VERY EXPENSIVE TO REPAIR. I HAD SAME ISSUE 6 YEARS BACK ON FRONT PASSENGER SIDE WHEN I WAS DRIVING. FRONT PASSENGER SIDE SAT DOWN COMPLETELY AND RIM STARTED HITTING TIRE. I WAS DRIVING ON HIGHWAY AT 65K/HRS. I HAD TO CALL MERCEDES AND THEY ASKED ME NOT TO DRIVE AND THEY TOWED THE CAR TO DEALERSHIP. IT TOOK 2 DAYS TO GET CAR FIXED AND COST ME $2000.
NHTSA complaint #11052111 — an unverified report by a vehicle owner.
SUSPENSION
CAR WAS AT A STOP AND BACK END OF CAR WENT DOWN, STOP CAR TOO LOW CAME ON THE DASHBOARD
NHTSA complaint #10983760 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E500. WHILE THE VEHICLE WAS PARKED, THE "STOP DRIVING" AND "VEHICLE DRIVING LOW" WARNING MESSAGES DISPLAYED. WHILE SITTING IN THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE SEEMED LOW. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AIR SUSPENSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
NHTSA complaint #10983275 — an unverified report by a vehicle owner.
SUSPENSION
SBC UNIT HAS A LIMIT THAT IS SHOWING A FAULT YET BRAKES SEEM FINE NOW MUST FIX AND ALL THAT IS AVAILABLE ARE REMANUFACTURED UNITS.
NHTSA complaint #10965857 — an unverified report by a vehicle owner.
SUSPENSION
RED LIGHT CAME ON STATING THAT THE CAR WAS TOO LOW
NHTSA complaint #10956716 — an unverified report by a vehicle owner.
SUSPENSION
CAR AIR BAGS NOT ADJUSTING CAR.
NHTSA complaint #10956706 — an unverified report by a vehicle owner.
SUSPENSION
DRIVING A CAR IN VEHICLE WENT DOWN SAYING IS TOO LOW
NHTSA complaint #10925314 — an unverified report by a vehicle owner.
SUSPENSION
WHILE DRIVING, THE WARNING LIGHT CAR TO LOW. STOP DRIVING.
NHTSA complaint #10915509 — an unverified report by a vehicle owner.