FaultScore

FaultScore report

2007 Mercedes Benz GL450 problems

Owners have filed 162 complaints about the 2007 Mercedes Benz GL450 with NHTSA between 2007 and 2025. The largest single group is the seats. Across this model's run it ranks 1 of 3 worst.

D

FaultScore 79/100

Higher is worse. Measured against the other years of the Mercedes Benz GL450.

How this is worked out

The numbers

162

Complaints

8

Crashes reported

46

Fires reported

21

Injuries reported

82,750 mi

Median mileage at failure

Half of reported failures happened before this

12%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 89 vs 50 Severity 100 vs 50 Early failure 20 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 89
Against the median year of the Mercedes Benz GL450. 50 means typical for this model; 100 means roughly double.
Severity — 100
46.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 20
12% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2007 compares with every other Mercedes Benz GL450

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2007 Mercedes Benz GL450

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Seats 40 24.7%

0 crashes, 30 fires · median 80,000 mi

0 crashes, 12 fires · median 106,000 mi

1 crashes, 0 fires · median 89,000 mi

Suspension 11 6.8%

1 crashes, 1 fires · median 87,000 mi

Median failure at 70,000 miles

Brakes 10 6.2%

3 crashes, 0 fires · median 18,000 mi

Steering 9 5.6%

0 crashes, 1 fires · median 71,000 mi

Acceleration & Cruise Control 7 4.3%

Median failure at 72,715 miles

Body & Structure 6 3.7%

0 crashes, 1 fires · median 51,250 mi

Fuel & Propulsion 4 2.5%

Median failure at 149,000 miles

Other & Unspecified 3 1.9%

Median failure at 151,500 miles

Equipment & Accessories 3 1.9%

1 crashes, 0 fires · median 90,000 mi

Doors, Latches & Locks 3 1.9%

Median failure at 17,000 miles

Airbags 3 1.9%

2 crashes, 0 fires · median 110,000 mi

Seat Belts 2 1.2%

0 crashes, 1 fires · median 111,000 mi

Wheels 2 1.2%

Median failure at 190,000 miles

Tires 2 1.2%

Median failure at 134,000 miles

Lights 1 0.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 7 4.9%
10,000 – 24,999 miles 6 4.2%
25,000 – 49,999 miles 22 15.5%
50,000 – 74,999 miles 27 19.0%
75,000 – 99,999 miles 25 17.6%
100,000 – 149,999 miles 42 29.6%
150,000+ miles 13 9.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2007 peak 9 Feb 2025

Recalls on the 2007 Mercedes Benz GL450

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

24V298000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk: Reduced brake performance or brake failure can increase the risk of a crash.

22V315000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk: Reduced brake performance or brake failure can increase the risk of a crash.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 187,000 miles Meridianville, AL Crash

SERVICE BRAKES, HYDRAULIC

The contact owned a 2007 Mercedes-Benz GL450. The contact received a recall notification of the NHTSA Campaign Number: 22V315000 (Service Brake, Hydraulic). The vehicle was taken to the dealer where the contact was informed by the dealer that the vehicle had been inspected but the brake booster was not replaced. The contact then stated that approximately eight months later, while his wife was driving at an undisclosed speed, she depressed the brake pedal to stop the vehicle however, the vehicle failed to stop. As a result, the vehicle crashed into another vehicle. No warning lights were illuminated. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number. The contact was informed that he would be in contact however, had not received a call back. The failure mileage was approximately 187,000.

NHTSA complaint #11543453 — an unverified report by a vehicle owner.

at 59,050 miles Foothill Ranch, CA 1 injured

SEATS

The contact owns a 2007 Mercedes-Benz GL450. The contact stated that while driving approximately 50 MPH in the rain, there was an abnormal smoke odor inside the cabin of the vehicle. The contact stated that the vehicle then started filling up with smoke. The contact checked and became aware that the back of the front driver's seat was on fire. The contact was able to pull over and extinguish the fire with his hand. The contact sustained a little burn to his hand, but medical attention was not sought. The Fire Department was not contacted. Neither a Police nor Fire report was not filed. The vehicle was towed to the local dealer where it was diagnosed that the seat needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The approximate failure mileage was 59,050.

NHTSA complaint #11528145 — an unverified report by a vehicle owner.

at 83,000 miles Washington, DC Fire

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ GL450. THE CONTACT STATED THAT THE DRIVER'S SEAT HEATER BURNED THROUGH THE SEAT AND HER COAT. AN ABNORMAL BURNING ODOR WAS DETECTED AND FLAMES APPEARED. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO EURO MOTORCARS BETHESDA (7020 ARLINGTON RD, BETHESDA, MD 20814, (301) 986-8800) WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 83,000.

NHTSA complaint #11280289 — an unverified report by a vehicle owner.

at 130,000 miles Trophy Club, TX Fire

SEATS

HEATING ELEMENT IN DRIVERS SIDE DEFECTIVE. THE CAR SEAT CAUGHT ON FIRE. MERCEDES REFUSES TO FIX UNDER WARRANTY. WILL ONLY COVER 25% OF A 1400$ REPAIR. THIS DOES NOT INCLUDE THE DAMAGE DONE TO THE SEAT.

NHTSA complaint #11206247 — an unverified report by a vehicle owner.

at 130,000 miles Trophy Club, TX Fire

ELECTRICAL SYSTEM

HEATING ELEMENT IN DRIVERS SIDE DEFECTIVE. THE CAR SEAT CAUGHT ON FIRE. MERCEDES REFUSES TO FIX UNDER WARRANTY. WILL ONLY COVER 25% OF A 1400$ REPAIR. THIS DOES NOT INCLUDE THE DAMAGE DONE TO THE SEAT.

NHTSA complaint #11206247 — an unverified report by a vehicle owner.

at 99,801 miles Mukilteo, WA Fire

SEATS

TL-CONTACT OWNS A 2007 MERCEDES GL 450. CONTACT LOOKED ONLINE FOR RECALL FOR VEHICLE.MILEAGE ON VEHICLE IS 99,801. CONTACT WAS GOING 66MPH AT TIME WHEN DRIVERS SEAT CAUGHT FIREAND CONTACT WAS DRIVING ON HIGHWAY. MERCEDES HEATED SEATS RECALL FOR SEAT OVERHEATING AND HOLE BURNING IN DRIVERS SIDE SEAT. 0 RECALLS ASSOCIATED WITH THIS VIN

NHTSA complaint #11064425 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 190,000 miles Ogden, UT

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

The contact owns a 2007 Mercedes-Benz GL450. The contact stated that while her husband was driving at an undisclosed speed, he felt a sharp pinch coming from the driver’s side seat. Upon further inspection, the contact’s husband noticed an abnormal hole with smoke coming from the driver’s side seat. There was no visible fire present. No medical attention was sought. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.

NHTSA complaint #11640374 — an unverified report by a vehicle owner.

Crawfordville, GA

ELECTRICAL SYSTEM

The contact owns a 2007 Mercedes-Benz GL450. The contact stated that the SRS warning light was illuminated. Additionally, the contact stated that while the dealer was servicing the air suspension strut failures, the dealer informed the contact that the vehicle had sustained severe water damage. The dealer informed the contact that the water had leaked from the sunroof through the headliner and onto the floor. The dealer informed the contact the water leak had caused mold on the headliner, and mold and corrosion on the floor, where the battery and electrical wires were located. The dealer informed the contact that the water entry had caused electrical failures, causing the driver's side and passenger's side third-row windows and the horn to become inoperable. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

NHTSA complaint #11623956 — an unverified report by a vehicle owner.

Crawfordville, GA

STRUCTURE

The contact owns a 2007 Mercedes-Benz GL450. The contact stated that the SRS warning light was illuminated. Additionally, the contact stated that while the dealer was servicing the air suspension strut failures, the dealer informed the contact that the vehicle had sustained severe water damage. The dealer informed the contact that the water had leaked from the sunroof through the headliner and onto the floor. The dealer informed the contact the water leak had caused mold on the headliner, and mold and corrosion on the floor, where the battery and electrical wires were located. The dealer informed the contact that the water entry had caused electrical failures, causing the driver's side and passenger's side third-row windows and the horn to become inoperable. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

NHTSA complaint #11623956 — an unverified report by a vehicle owner.

Ocala, FL

UNKNOWN OR OTHER

Blinkers and horn stopped working windshield wipers coming on without being turned on it’s saying drive to workshop without shifting gears and won’t start in the middle of the highway

NHTSA complaint #11621304 — an unverified report by a vehicle owner.

Ocala, FL

ELECTRICAL SYSTEM

Blinkers and horn stopped working windshield wipers coming on without being turned on it’s saying drive to workshop without shifting gears and won’t start in the middle of the highway

NHTSA complaint #11621304 — an unverified report by a vehicle owner.

at 187,000 miles Meridianville, AL Crash

SERVICE BRAKES, HYDRAULIC

The contact owned a 2007 Mercedes-Benz GL450. The contact received a recall notification of the NHTSA Campaign Number: 22V315000 (Service Brake, Hydraulic). The vehicle was taken to the dealer where the contact was informed by the dealer that the vehicle had been inspected but the brake booster was not replaced. The contact then stated that approximately eight months later, while his wife was driving at an undisclosed speed, she depressed the brake pedal to stop the vehicle however, the vehicle failed to stop. As a result, the vehicle crashed into another vehicle. No warning lights were illuminated. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number. The contact was informed that he would be in contact however, had not received a call back. The failure mileage was approximately 187,000.

NHTSA complaint #11543453 — an unverified report by a vehicle owner.

at 59,050 miles Foothill Ranch, CA 1 injured

SEATS

The contact owns a 2007 Mercedes-Benz GL450. The contact stated that while driving approximately 50 MPH in the rain, there was an abnormal smoke odor inside the cabin of the vehicle. The contact stated that the vehicle then started filling up with smoke. The contact checked and became aware that the back of the front driver's seat was on fire. The contact was able to pull over and extinguish the fire with his hand. The contact sustained a little burn to his hand, but medical attention was not sought. The Fire Department was not contacted. Neither a Police nor Fire report was not filed. The vehicle was towed to the local dealer where it was diagnosed that the seat needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The approximate failure mileage was 59,050.

NHTSA complaint #11528145 — an unverified report by a vehicle owner.

Lake Balboa, CA

AIR BAGS

The steering wheel airbag spontaneously deployed with no prior warning sensors activated or collision (moments after pulling into driveway at home). Mercedes Benz refuses to take any responsibility, or at least inspect and replace the steering wheel and airbag. Driver's arm was partially injured due to deployment, not severe. However the concern remains of whether this could have deployed while driving, causing critical injuries. Should we worry about the remaining airbags spontaneously deploying?

NHTSA complaint #11497098 — an unverified report by a vehicle owner.

at 130,000 miles Foley, AL

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

The contact owns a 2007 Mercedes-Benz GL450. The contact stated that while driving at an undisclosed speed, the transmission slipped and failed to shift into the intended gear. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The dealer replaced the transmission control module. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000. The contact stated that their vehicle still has not been repaired. The dealer nor the manufacturer have a remedy to fix the vehicle or accommodate him.

NHTSA complaint #11489565 — an unverified report by a vehicle owner.

Anoka, MN

SERVICE BRAKES

Was driving my vehicle on the freeway and pulled off on and exit ramp. Brake pedal went to floor with very little braking had to pump the brake pedal to regain control. Brakes felt soft. Returned home by pumping brakes. No warning lights, Next day bled brakes and replaced brake fluid. Function restored but no cause could be identified for the air in the brake lines. Very disturbing and unsafe. Sounds very much like 22V315000.

NHTSA complaint #11467893 — an unverified report by a vehicle owner.

Rochester, MI

SERVICE BRAKES

In the past several weeks, whenever I press on the brake pedal firmly at a stoplight or even on the highway, the "low brake light" alarm on the vehicle turns on. I went and checked the brake fluid level, but it is normal. It also seems to take longer to brake the car than before. I'm not sure if it is related to the recent recall or not.

NHTSA complaint #11466665 — an unverified report by a vehicle owner.

at 153,000 miles Concord, CA

UNKNOWN OR OTHER

The GL450 has the balance shaft problem .It skipped timing and caused major engine failure.. This problem is prevalent for the M273 engine. The parts wear prematurely. The timing is affected and the 4 cam power train misaligns. The engine quits and the repair is usually over 4000.00. It produces 1208 1200 codes along with misfire codes. I feel Mercedes Benz Corp is responsible and has liability for the loss. Thank You. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11441117 — an unverified report by a vehicle owner.

at 153,000 miles Concord, CA

ENGINE

The GL450 has the balance shaft problem .It skipped timing and caused major engine failure.. This problem is prevalent for the M273 engine. The parts wear prematurely. The timing is affected and the 4 cam power train misaligns. The engine quits and the repair is usually over 4000.00. It produces 1208 1200 codes along with misfire codes. I feel Mercedes Benz Corp is responsible and has liability for the loss. Thank You. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11441117 — an unverified report by a vehicle owner.

at 96,382 miles Garland, TX

SEATS

ON NOVEMBER 17, 2020, I TURNED MY DRIVER SEAT HEATER AND SUDDENLY SMELLED SOMETHING BURNING. AFTER SEVERAL MINUTES DRIVING I DECIDED TO TURN OF THE HEATER, THE BURNING SENSATION ON MY BACK WAS INTENSE. ONCE I PARKED, I NOTICED A HOLE IN MY SEAT THE SIZE OF A QUARTER! I CHECKED MY CLOTHING AND NOTICED IT MELTED THE ELASTIC PART AT THE BOTTOM MY JACKET.

NHTSA complaint #11375272 — an unverified report by a vehicle owner.

at 135,000 miles Lititz, PA

POWER TRAIN

I WAS DRIVING ON THE HIGHWAY AT 70 MPH AND THE CAR WILL DOWNSHIFT AND I COULD ONLY GO 40 MPH NO MATTER HOW HARD I STEPPED ON THE GAS. I HAD TO PULL OVER, TURN THE CAR OFF, WAIT TEN MINUTES AND THEN START IT UP AGAIN. AGAIN THIS WEEK IT ALSO HAPPENED.

NHTSA complaint #11374601 — an unverified report by a vehicle owner.

Buford, GA

EXTERIOR LIGHTING

RAIN LEAKED IN THROUGH THE BACK CAUSING THE REAR SAM TO BE FILLED WITH WATER. THIS CAUSED ALL OF MY TAILLIGHTS TO GO OUT. I SAW A RECALL FOR VEHICLES WITH THE SAME YEAR AS MINE BUT THERE IS NO RECALL FOR THE GL 450 THAT I CAN FIND. I CALLED MERCEDES WHICH YIELDED NOTHING.THEY TOLD ME THE RECALLS ARE VIN SPECIFIC, NOT VEHICLE SPECIFIC. I GUESS MY VIN WASN'T CHOSED EVEN THOUGH IT HAS THE SAME ISSUE AS THE ONES THEY RECALLED IN 2009. THIS IS A NEW SAM. IT WAS REPLACED BY US WHEN WE BOUGHT THE VEHICLE USED.

NHTSA complaint #11343043 — an unverified report by a vehicle owner.

Buford, GA

ELECTRICAL SYSTEM

RAIN LEAKED IN THROUGH THE BACK CAUSING THE REAR SAM TO BE FILLED WITH WATER. THIS CAUSED ALL OF MY TAILLIGHTS TO GO OUT. I SAW A RECALL FOR VEHICLES WITH THE SAME YEAR AS MINE BUT THERE IS NO RECALL FOR THE GL 450 THAT I CAN FIND. I CALLED MERCEDES WHICH YIELDED NOTHING.THEY TOLD ME THE RECALLS ARE VIN SPECIFIC, NOT VEHICLE SPECIFIC. I GUESS MY VIN WASN'T CHOSED EVEN THOUGH IT HAS THE SAME ISSUE AS THE ONES THEY RECALLED IN 2009. THIS IS A NEW SAM. IT WAS REPLACED BY US WHEN WE BOUGHT THE VEHICLE USED.

NHTSA complaint #11343043 — an unverified report by a vehicle owner.

at 142,000 miles Philadelphia, PA

POWER TRAIN

MY CAR BATTERY DIED, ROADSIDE ASSISTANCE JUMPED MY CAR, MECHANIC REPLACED MY BATTERIES. THE CAR STARTED WITHOUT PROBLEMS, BUT THEN A MESSAGE CAME UP IN MY DASHBOARD IN RED SAYING TO DRIVE THE CAR TO THE WORKSHOP WITHOUT SHIFTING GEARS; AFTER THE MECHANIC CHECKED THE CAR AND DID SOME RESEARCH HE FOUND THAT THE INTELLIGENT SERVO MODULE WAS BAD; THE CARD WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING IN THE SHOP.

NHTSA complaint #11325388 — an unverified report by a vehicle owner.

at 83,000 miles Washington, DC Fire

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ GL450. THE CONTACT STATED THAT THE DRIVER'S SEAT HEATER BURNED THROUGH THE SEAT AND HER COAT. AN ABNORMAL BURNING ODOR WAS DETECTED AND FLAMES APPEARED. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO EURO MOTORCARS BETHESDA (7020 ARLINGTON RD, BETHESDA, MD 20814, (301) 986-8800) WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 83,000.

NHTSA complaint #11280289 — an unverified report by a vehicle owner.

at 190,000 miles Melbourne, FL

WHEELS

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ GL450. WHILE DRIVING VARIOUS SPEEDS, THE ABS INDICATOR ILLUMINATED AND REMAINED LIT. IN ADDITION, THE ESP AND CHECK ENGINE INDICATORS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ALL THE WHEELS NEEDED TO BE REPLACED AND REFERRED THE CONTACT TO THE DEALER .THE CONTACT CALLED MERCEDES-BENZ OF SOUTH ORLANDO AT 407-374-0033 (LOCATED AT 4301 MILLENIA BLVD, ORLANDO, FL 32839) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

NHTSA complaint #11244970 — an unverified report by a vehicle owner.

at 190,000 miles Melbourne, FL

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ GL450. WHILE DRIVING VARIOUS SPEEDS, THE ABS INDICATOR ILLUMINATED AND REMAINED LIT. IN ADDITION, THE ESP AND CHECK ENGINE INDICATORS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ALL THE WHEELS NEEDED TO BE REPLACED AND REFERRED THE CONTACT TO THE DEALER .THE CONTACT CALLED MERCEDES-BENZ OF SOUTH ORLANDO AT 407-374-0033 (LOCATED AT 4301 MILLENIA BLVD, ORLANDO, FL 32839) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

NHTSA complaint #11244970 — an unverified report by a vehicle owner.

at 130,000 miles Trophy Club, TX Fire

SEATS

HEATING ELEMENT IN DRIVERS SIDE DEFECTIVE. THE CAR SEAT CAUGHT ON FIRE. MERCEDES REFUSES TO FIX UNDER WARRANTY. WILL ONLY COVER 25% OF A 1400$ REPAIR. THIS DOES NOT INCLUDE THE DAMAGE DONE TO THE SEAT.

NHTSA complaint #11206247 — an unverified report by a vehicle owner.

at 130,000 miles Trophy Club, TX Fire

ELECTRICAL SYSTEM

HEATING ELEMENT IN DRIVERS SIDE DEFECTIVE. THE CAR SEAT CAUGHT ON FIRE. MERCEDES REFUSES TO FIX UNDER WARRANTY. WILL ONLY COVER 25% OF A 1400$ REPAIR. THIS DOES NOT INCLUDE THE DAMAGE DONE TO THE SEAT.

NHTSA complaint #11206247 — an unverified report by a vehicle owner.

at 168,000 miles Smyrna, GA

ELECTRICAL SYSTEM

ON SEVERAL OCCASIONS THE ENGINE HAS SHUT DOWN WITHOUT WARNING. THIS HAS HAPPENED AT IDLE (STOPPED AT A RED LIGHT) AND WHEN TRAVELING 70+MPH ON THE INTERSTATE. THE EVENT HAPPENS VERY FAST AND THE ENGINE RESTARTS WITHIN 30SEC. THE WARNING LIGHTS ON THE DASHBOARD LIGHT UP LIKE A CHRISTMAS TREE BUT ALL SYSTEMS CONTINUE WORKING (AC, RADIO, ETC). I HAVE TAKEN IT TO 2 DIFFERENT MECHANICS AND NEITHER ONE HAS BEEN ABLE TO IDENTIFY THE PROBLEM. THIS HAS BEEN VERY SCARY AND MAKES ME FEEL UNSAFE DRIVING THIS VEHICLE.

NHTSA complaint #11130847 — an unverified report by a vehicle owner.

at 168,000 miles Smyrna, GA

FUEL/PROPULSION SYSTEM

ON SEVERAL OCCASIONS THE ENGINE HAS SHUT DOWN WITHOUT WARNING. THIS HAS HAPPENED AT IDLE (STOPPED AT A RED LIGHT) AND WHEN TRAVELING 70+MPH ON THE INTERSTATE. THE EVENT HAPPENS VERY FAST AND THE ENGINE RESTARTS WITHIN 30SEC. THE WARNING LIGHTS ON THE DASHBOARD LIGHT UP LIKE A CHRISTMAS TREE BUT ALL SYSTEMS CONTINUE WORKING (AC, RADIO, ETC). I HAVE TAKEN IT TO 2 DIFFERENT MECHANICS AND NEITHER ONE HAS BEEN ABLE TO IDENTIFY THE PROBLEM. THIS HAS BEEN VERY SCARY AND MAKES ME FEEL UNSAFE DRIVING THIS VEHICLE.

NHTSA complaint #11130847 — an unverified report by a vehicle owner.