Owners have filed 89 complaints
about the 2008 Mercedes Benz GL450 with NHTSA between 2008 and 2025.
The largest single group is the steering.
Across this model's run it ranks 2 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 49
Against the median year of the Mercedes Benz GL450. 50 means typical for this
model; 100 means roughly double.
Severity — 100
23.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 58
34% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2008 compares with every other Mercedes Benz GL450
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
711.3%
10,000 – 24,999 miles
1422.6%
25,000 – 49,999 miles
914.5%
50,000 – 74,999 miles
1117.7%
75,000 – 99,999 miles
914.5%
100,000 – 149,999 miles
914.5%
150,000+ miles
34.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2008peak 12Aug 2025
Recalls on the 2008 Mercedes Benz GL450
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
24V298000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk: Reduced brake performance or brake failure can increase the risk of a crash.
22V315000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk: Reduced brake performance or brake failure can increase the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
Timonium, MDCrash1 injured
UNKNOWN OR OTHER
Last Wednesday Morning June 06, 2023 I started vehicle up to move it closer to my apartment. Once I shifted into "Drive", immediately the engine revved up and vehicle accelerated in high rate of speed across the parking lot, I was applying the brakes, but they were not stopping the vehicle, it then slammed into wooded area and crashed head first into creek beyond the wooded area. I was dazed and bleeding from cut beneath my nose, I climbed out of vehicle and back up the incline the vehicle crashed downward into. Baltimore County Police responded and I explained to Officer what had happened. He advised me to contact my Insurance Carrier and wrote the Incident Report #. During the time while awaiting my vehicle's retrieval from the wooded area, I then photographed and video recorded the damages once retrieved. The air bags did not deploy when the vehicle crashed yet the complete front grill and hood of the vehicle was smashed in, front tire blown.
NHTSA complaint #11527119 — an unverified report by a vehicle owner.
Timonium, MDCrash1 injured
ENGINE
Last Wednesday Morning June 06, 2023 I started vehicle up to move it closer to my apartment. Once I shifted into "Drive", immediately the engine revved up and vehicle accelerated in high rate of speed across the parking lot, I was applying the brakes, but they were not stopping the vehicle, it then slammed into wooded area and crashed head first into creek beyond the wooded area. I was dazed and bleeding from cut beneath my nose, I climbed out of vehicle and back up the incline the vehicle crashed downward into. Baltimore County Police responded and I explained to Officer what had happened. He advised me to contact my Insurance Carrier and wrote the Incident Report #. During the time while awaiting my vehicle's retrieval from the wooded area, I then photographed and video recorded the damages once retrieved. The air bags did not deploy when the vehicle crashed yet the complete front grill and hood of the vehicle was smashed in, front tire blown.
NHTSA complaint #11527119 — an unverified report by a vehicle owner.
Timonium, MDCrash1 injured
SERVICE BRAKES
Last Wednesday Morning June 06, 2023 I started vehicle up to move it closer to my apartment. Once I shifted into "Drive", immediately the engine revved up and vehicle accelerated in high rate of speed across the parking lot, I was applying the brakes, but they were not stopping the vehicle, it then slammed into wooded area and crashed head first into creek beyond the wooded area. I was dazed and bleeding from cut beneath my nose, I climbed out of vehicle and back up the incline the vehicle crashed downward into. Baltimore County Police responded and I explained to Officer what had happened. He advised me to contact my Insurance Carrier and wrote the Incident Report #. During the time while awaiting my vehicle's retrieval from the wooded area, I then photographed and video recorded the damages once retrieved. The air bags did not deploy when the vehicle crashed yet the complete front grill and hood of the vehicle was smashed in, front tire blown.
NHTSA complaint #11527119 — an unverified report by a vehicle owner.
Spring, TXFire
ELECTRICAL SYSTEM
VEHICLE CAUGHT FIRE IN MY GARAGE. VEHICLE WAS RUNNING FINE 2 HRS PRIOR. MY HUSBAND ENTERED THE VEHICLE TO RUN AN ERRAND AND THE VEHICLE WOULD NOT START. TONS OF LIGHT CAME ON THE DASH, INCLUDING THE AIRBAG HAD DEPLOYED, THOUGH THE AIRBAG HAD NOT DEPLOYED. VEHICLE WAS OFF BUT STILL SOUNDED LIKE IT WAS RUNNING. WINDOWS OR NOTHING WOULD WORK. WE RAISED THE HOOD AND WAS NOT ABLE TO DISCOVER THE ISSUE. WE COULD SMELL SOMETHING, BUT WAS NOT SURE WHAT IT WAS. WE PROCEEDED TO GO INSIDE OUR HOME, BUT LEFT THE GARAGE AND HOOD OPEN SO THE SMELL FROM THE VEHICLE WOULD LEAVE THE GARAGE. COUPLE HOURS LATER WE HEARD A HISSING SOUND IN THE GARAGE. MY HUSBAND WENT OUTSIDE AND DISCOVERED THE TRUCK ON FIRE. NOT SURE WHERE IT STARTED, WHEN SAW IT WAS UNDERNEATH THE VEHICLE. WE EXTINGUISHED THE FIRE BUT THE FIRE DEPT WAS CALLED OUT. FIRE DEPT SOUND LIKE AN ELECTRICAL ISSUE. THIS COULD HAVE BEEN DEADLY HAD WE NOT HEARD THE SOUND AND HAD THE GARAGE DOOR OPEN. MY INSURANCE COMPANY HAS BEEN CONTACTED.
NHTSA complaint #11444483 — an unverified report by a vehicle owner.
at 72,000 milesVAN Nuys, CACrash1 injured
POWER TRAIN
THIS VEHICLE, AND ALL OTHERS MERCEDES-BENZ MANUFACTURES WITH AN AUTOMATIC TRANSMISSION SHIFT SELECTOR OF THIS TYPE NEED AN ADDED SAFETY FEATURE TO DISALLOW A SHIFT FROM THE NEUTRAL POSITION TO REVERSE OR DRIVE UNLESS THE BRAKE PEDAL IS DEPRESSED. AFTER REACHING OVER FROM THE EXTERIOR OF THE DRIVERS SIDE WINDOW TO TURN THE IGNITION TO THE ON POSITION TO SEE WHICH HEADLIGHT WAS NOT FUNCTIONING (AS THE DISPLAY MESSAGE STATED), A SLIGHT APPARENT TOUCH UPWARD AGAINST THE SHIFT SELECTOR (LOCATED ABOVE THE KEY AND BEHIND THE STEERING WHEEL) ENGAGED THE VEHICLE IN THE REVERSE POSITION CAUSING THE VEHICLE TO REVERSE AT APPROXIMATELY 5 MPH FOR 15 FEET AND COME TO A CRASHING STOP AGAINST AN ANCHORED METAL POST AND FORTUNATELY NOT INTO ANY OTHER VEHICLES, ONCOMING TRAFFIC, STRUCTURES, AND/OR ANOTHER INDIVIDUAL. I SUSTAINED A MINOR INJURY TO MY LEFT FOREARM AS I UNSUCCESSFULLY ATTEMPTED TO REACH BACK OVER WHILE THE VEHICLE WAS IN THE REVERSE MOTION TO TURN THE VEHICLE TO THE OFF POSITION.
NHTSA complaint #10489054 — an unverified report by a vehicle owner.
at 72,000 milesVAN Nuys, CACrash1 injured
VEHICLE SPEED CONTROL
THIS VEHICLE, AND ALL OTHERS MERCEDES-BENZ MANUFACTURES WITH AN AUTOMATIC TRANSMISSION SHIFT SELECTOR OF THIS TYPE NEED AN ADDED SAFETY FEATURE TO DISALLOW A SHIFT FROM THE NEUTRAL POSITION TO REVERSE OR DRIVE UNLESS THE BRAKE PEDAL IS DEPRESSED. AFTER REACHING OVER FROM THE EXTERIOR OF THE DRIVERS SIDE WINDOW TO TURN THE IGNITION TO THE ON POSITION TO SEE WHICH HEADLIGHT WAS NOT FUNCTIONING (AS THE DISPLAY MESSAGE STATED), A SLIGHT APPARENT TOUCH UPWARD AGAINST THE SHIFT SELECTOR (LOCATED ABOVE THE KEY AND BEHIND THE STEERING WHEEL) ENGAGED THE VEHICLE IN THE REVERSE POSITION CAUSING THE VEHICLE TO REVERSE AT APPROXIMATELY 5 MPH FOR 15 FEET AND COME TO A CRASHING STOP AGAINST AN ANCHORED METAL POST AND FORTUNATELY NOT INTO ANY OTHER VEHICLES, ONCOMING TRAFFIC, STRUCTURES, AND/OR ANOTHER INDIVIDUAL. I SUSTAINED A MINOR INJURY TO MY LEFT FOREARM AS I UNSUCCESSFULLY ATTEMPTED TO REACH BACK OVER WHILE THE VEHICLE WAS IN THE REVERSE MOTION TO TURN THE VEHICLE TO THE OFF POSITION.
NHTSA complaint #10489054 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 196,000 milesDublin, OH
STEERING
The contact owns a 2008 Mercedes-Benz GL450. The contact stated that upon starting the vehicle, there was an abnormal shaking coming from the engine while attempting to steer the vehicle. No warning lights were illuminated. The vehicle was taken to a local independent mechanic to be diagnosed, and the contact was informed that the power steering reservoir and the power steering lines were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 196,000.
NHTSA complaint #11681635 — an unverified report by a vehicle owner.
Schaumburg, IL
UNKNOWN OR OTHER
UNKNOWN
NHTSA complaint #11662193 — an unverified report by a vehicle owner.
La Follette, TN
EXTERIOR LIGHTING
A flash from the right headlight had occured. I thought it was the bulb, but turns out the ballist was shorted out. I removed the assembly from the vehicle to change the ballist and because I want to also change the lens on the assembly. When I got the old lens off, I found most of the wiring has heat distress, causing the casings to flake off. I have photos of this issue. The headlights are a high energy assembly and this unsafe condition can lead to a vehicle fire if not taken care of immediately.
NHTSA complaint #11601540 — an unverified report by a vehicle owner.
La Follette, TN
ELECTRICAL SYSTEM
A flash from the right headlight had occured. I thought it was the bulb, but turns out the ballist was shorted out. I removed the assembly from the vehicle to change the ballist and because I want to also change the lens on the assembly. When I got the old lens off, I found most of the wiring has heat distress, causing the casings to flake off. I have photos of this issue. The headlights are a high energy assembly and this unsafe condition can lead to a vehicle fire if not taken care of immediately.
NHTSA complaint #11601540 — an unverified report by a vehicle owner.
Warwick, NY
SERVICE BRAKES, HYDRAULIC
The contact owns a 2008 Mercedes-Benz GL450. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) and the contact had the vehicle towed to a local dealer. The contact was informed by the dealer that the recall repair could not be performed until the rear brake lines and a transmission diagnostic test was performed. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. Additionally, the manufacturer was made aware of the issue and was unable to have the dealer complete the recall. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11562262 — an unverified report by a vehicle owner.
Timonium, MDCrash1 injured
UNKNOWN OR OTHER
Last Wednesday Morning June 06, 2023 I started vehicle up to move it closer to my apartment. Once I shifted into "Drive", immediately the engine revved up and vehicle accelerated in high rate of speed across the parking lot, I was applying the brakes, but they were not stopping the vehicle, it then slammed into wooded area and crashed head first into creek beyond the wooded area. I was dazed and bleeding from cut beneath my nose, I climbed out of vehicle and back up the incline the vehicle crashed downward into. Baltimore County Police responded and I explained to Officer what had happened. He advised me to contact my Insurance Carrier and wrote the Incident Report #. During the time while awaiting my vehicle's retrieval from the wooded area, I then photographed and video recorded the damages once retrieved. The air bags did not deploy when the vehicle crashed yet the complete front grill and hood of the vehicle was smashed in, front tire blown.
NHTSA complaint #11527119 — an unverified report by a vehicle owner.
Timonium, MDCrash1 injured
ENGINE
Last Wednesday Morning June 06, 2023 I started vehicle up to move it closer to my apartment. Once I shifted into "Drive", immediately the engine revved up and vehicle accelerated in high rate of speed across the parking lot, I was applying the brakes, but they were not stopping the vehicle, it then slammed into wooded area and crashed head first into creek beyond the wooded area. I was dazed and bleeding from cut beneath my nose, I climbed out of vehicle and back up the incline the vehicle crashed downward into. Baltimore County Police responded and I explained to Officer what had happened. He advised me to contact my Insurance Carrier and wrote the Incident Report #. During the time while awaiting my vehicle's retrieval from the wooded area, I then photographed and video recorded the damages once retrieved. The air bags did not deploy when the vehicle crashed yet the complete front grill and hood of the vehicle was smashed in, front tire blown.
NHTSA complaint #11527119 — an unverified report by a vehicle owner.
Timonium, MDCrash1 injured
SERVICE BRAKES
Last Wednesday Morning June 06, 2023 I started vehicle up to move it closer to my apartment. Once I shifted into "Drive", immediately the engine revved up and vehicle accelerated in high rate of speed across the parking lot, I was applying the brakes, but they were not stopping the vehicle, it then slammed into wooded area and crashed head first into creek beyond the wooded area. I was dazed and bleeding from cut beneath my nose, I climbed out of vehicle and back up the incline the vehicle crashed downward into. Baltimore County Police responded and I explained to Officer what had happened. He advised me to contact my Insurance Carrier and wrote the Incident Report #. During the time while awaiting my vehicle's retrieval from the wooded area, I then photographed and video recorded the damages once retrieved. The air bags did not deploy when the vehicle crashed yet the complete front grill and hood of the vehicle was smashed in, front tire blown.
NHTSA complaint #11527119 — an unverified report by a vehicle owner.
Plainfield, IL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2008 Mercedes-Benz GL450. The contact stated that the vehicle had been at the dealer for almost two months. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11480640 — an unverified report by a vehicle owner.
Palmetto, GA
SEAT BELTS
The contact owns a 2008 MERCEDES BENZ GL450. The contact stated their vehicle had a warning light that stated the seat belt on the passenger side had failed. The vehicle was included in a recall NHTSA Campaign Number: 22V315000 (SERVICE BRAKES, HYDRAULIC) could cause additional issues with the vehicle's seat belt. The contact took the vehicle to a certified mechanic who was unable to diagnose the failure. The vehicle had not been repaired for the seat belt. The manufacturer was not made aware. The approximate failure was unknown. The contact also stated that the 3rd row seat will not go down all the way and the issue also pops up on the dashboard.
NHTSA complaint #11464931 — an unverified report by a vehicle owner.
Tecumseh, OK
STEERING
At slow speed it’s hard to turn. Steering fluid is fine
NHTSA complaint #11462857 — an unverified report by a vehicle owner.
at 115,000 milesSpring, TX
ENGINE
The contact owns a 2008 Mercedes-Benz GL450. The contact stated while driving approximately 10 MPH and approaching a stop light, an unknown "malfunction" warning light illuminated. The contact attempted to veer to the side of the road but noticed that the steering wheel had lost power steering functionality. The contact then forcefully steered the steering wheel and veered into the right turn lane. The contact turned off the vehicle and turned on her hazard lights. Upon restarting the vehicle, the contact noticed that the power steering functionality had not returned. The vehicle was towed to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 08V682000 (Steering). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
NHTSA complaint #11461629 — an unverified report by a vehicle owner.
Spring, TXFire
ELECTRICAL SYSTEM
VEHICLE CAUGHT FIRE IN MY GARAGE. VEHICLE WAS RUNNING FINE 2 HRS PRIOR. MY HUSBAND ENTERED THE VEHICLE TO RUN AN ERRAND AND THE VEHICLE WOULD NOT START. TONS OF LIGHT CAME ON THE DASH, INCLUDING THE AIRBAG HAD DEPLOYED, THOUGH THE AIRBAG HAD NOT DEPLOYED. VEHICLE WAS OFF BUT STILL SOUNDED LIKE IT WAS RUNNING. WINDOWS OR NOTHING WOULD WORK. WE RAISED THE HOOD AND WAS NOT ABLE TO DISCOVER THE ISSUE. WE COULD SMELL SOMETHING, BUT WAS NOT SURE WHAT IT WAS. WE PROCEEDED TO GO INSIDE OUR HOME, BUT LEFT THE GARAGE AND HOOD OPEN SO THE SMELL FROM THE VEHICLE WOULD LEAVE THE GARAGE. COUPLE HOURS LATER WE HEARD A HISSING SOUND IN THE GARAGE. MY HUSBAND WENT OUTSIDE AND DISCOVERED THE TRUCK ON FIRE. NOT SURE WHERE IT STARTED, WHEN SAW IT WAS UNDERNEATH THE VEHICLE. WE EXTINGUISHED THE FIRE BUT THE FIRE DEPT WAS CALLED OUT. FIRE DEPT SOUND LIKE AN ELECTRICAL ISSUE. THIS COULD HAVE BEEN DEADLY HAD WE NOT HEARD THE SOUND AND HAD THE GARAGE DOOR OPEN. MY INSURANCE COMPANY HAS BEEN CONTACTED.
NHTSA complaint #11444483 — an unverified report by a vehicle owner.
Morton, PA
STEERING
The vehicle has a steering problem resulting from the pin.
NHTSA complaint #11434959 — an unverified report by a vehicle owner.
at 156,000 milesBartlett, IL
STEERING
STEERING WHEEL DON'T WORK PROPER WAY HOW SHOULD BE. STEERING WHEEL GETTING FROZEN WHEN IS VEHICLE DRIVING.NHTSA CAMPAIGN ID # 08V682000
NHTSA complaint #11287859 — an unverified report by a vehicle owner.
Mesquite, TX
STEERING
POWERING STEERING LOCKS,SUSPENSION AIR STRUTS LOSING AIR CAN HEAR WHEN DRIVING
NHTSA complaint #11195526 — an unverified report by a vehicle owner.
Mesquite, TX
SUSPENSION
POWERING STEERING LOCKS,SUSPENSION AIR STRUTS LOSING AIR CAN HEAR WHEN DRIVING
NHTSA complaint #11195526 — an unverified report by a vehicle owner.
Broken Arrow, OK
ENGINE
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ GL450. THE CONTACT BOUGHT THE VEHICLE TWO MONTHS AGO. WHILE DRIVING, THE VEHICLE SHUT OFF SUDDENLY. THE VEHICLE HAD TO BE TRAVELING AT A HIGH RATE OF SPEED IN ORDER TO BE COASTED SAFELY TO THE SIDE OF THE ROAD. THE CONTACT CALLED FERGUSON SUPERSTORE (1601 N ELM PL, BROKEN ARROW, OK 74012, (918) 258-1800) AND WAS INFORMED THAT THEY DID NOT HAVE THE TOOLS TO CHECK A MERCEDES-BENZ AND ADVISED THE CONTACT TO CONSULT WITH A MERCEDES DEALER. THE CONTACT WAS CURRENTLY SCHEDULING AN APPOINTMENT WITH A MERCEDES DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11155953 — an unverified report by a vehicle owner.
at 45,000 milesPoughkeepsie, NY
SUSPENSION
THE AIRMATIC SUSPENSION HAS FAILED, THE TRUCK IS SITTING LOW THE AIR COMPRESSOR BLEW INTO PIECES FROM WORKING TO HARD. THIS IS A BIG PROBLEM WITH MERCEDES AIRMATIC SHOCKS ON MANY DIFFERENT MODEL... PLEASE HELP US ,THIS SHOULD BE A RECALL.. I ONLY HAVE ABOUT 45000 MILES ON MY TRUCK.
NHTSA complaint #11153532 — an unverified report by a vehicle owner.
Bridgeport, CT
AIR BAGS
VEHICLE KEEPS LOSING AIR, STEERING WHEEL HARD TO TURN, CAR LEANING TO RIGHT SIDE, AIRBAG LIGHTS KEEPS COMING ON, THE CAR LOOSES POWER WHEN TURNING. DURING THE NIGHT CAR WILL LOWER IT SELF. ABS WILL COME ONE, SMELL SMOKE. WAS TOLD BY DEALER I HAVE LEAKS IN THE ENGINE, HAD TO REPAIR SUSPENSION, AND DIFFERENT STRUTS AND PARTS WHILE DURING WARRANTY AND AFTER SPENDING THOUSANDS OF DOLLARS. I NOTIFIED MBUSA, AND APPARENTLY THIS CAR HAS BEEN HAVING AIRBAGS AND SUSPENSION ISSUES REPAIRED BEFORE I BOUGHT IT, THE PREVIOUS OWNER HAS BEEN DOING THE SAME REPAIRS. WITHIN A MONTH OF REPAIRING ON THING, THE CAR STARTS TO LEAN TO RIGHT, MAKE NOISE, LEAK FLUIDS FROM WHO KNOWS WHERE.
NHTSA complaint #11150789 — an unverified report by a vehicle owner.
Bridgeport, CT
STEERING
VEHICLE KEEPS LOSING AIR, STEERING WHEEL HARD TO TURN, CAR LEANING TO RIGHT SIDE, AIRBAG LIGHTS KEEPS COMING ON, THE CAR LOOSES POWER WHEN TURNING. DURING THE NIGHT CAR WILL LOWER IT SELF. ABS WILL COME ONE, SMELL SMOKE. WAS TOLD BY DEALER I HAVE LEAKS IN THE ENGINE, HAD TO REPAIR SUSPENSION, AND DIFFERENT STRUTS AND PARTS WHILE DURING WARRANTY AND AFTER SPENDING THOUSANDS OF DOLLARS. I NOTIFIED MBUSA, AND APPARENTLY THIS CAR HAS BEEN HAVING AIRBAGS AND SUSPENSION ISSUES REPAIRED BEFORE I BOUGHT IT, THE PREVIOUS OWNER HAS BEEN DOING THE SAME REPAIRS. WITHIN A MONTH OF REPAIRING ON THING, THE CAR STARTS TO LEAN TO RIGHT, MAKE NOISE, LEAK FLUIDS FROM WHO KNOWS WHERE.
NHTSA complaint #11150789 — an unverified report by a vehicle owner.
Bridgeport, CT
SUSPENSION
VEHICLE KEEPS LOSING AIR, STEERING WHEEL HARD TO TURN, CAR LEANING TO RIGHT SIDE, AIRBAG LIGHTS KEEPS COMING ON, THE CAR LOOSES POWER WHEN TURNING. DURING THE NIGHT CAR WILL LOWER IT SELF. ABS WILL COME ONE, SMELL SMOKE. WAS TOLD BY DEALER I HAVE LEAKS IN THE ENGINE, HAD TO REPAIR SUSPENSION, AND DIFFERENT STRUTS AND PARTS WHILE DURING WARRANTY AND AFTER SPENDING THOUSANDS OF DOLLARS. I NOTIFIED MBUSA, AND APPARENTLY THIS CAR HAS BEEN HAVING AIRBAGS AND SUSPENSION ISSUES REPAIRED BEFORE I BOUGHT IT, THE PREVIOUS OWNER HAS BEEN DOING THE SAME REPAIRS. WITHIN A MONTH OF REPAIRING ON THING, THE CAR STARTS TO LEAN TO RIGHT, MAKE NOISE, LEAK FLUIDS FROM WHO KNOWS WHERE.
NHTSA complaint #11150789 — an unverified report by a vehicle owner.
at 110,000 milesKamas, UT
STEERING
SINCE DEC 2017 THE CAR PRESENTED STEERING PROBLEMS AT SLOW SPEEDS, LOSS OF POWER AND HARD TO TURN. TOOK IT TO THE DEALERSHIP THAT INFORMED ME THAT THERE WERE NO ISSUES. I DID FIND IN THE GLOVE COMPARTMENT A RECEIPT FROM A PREVIOUS OWNER IN WHICH THEY REPLACED THE POWER STEERING COMPONENTS IN LATE 2016. IT SEEMS THAT THIS IS A RECURRING ISSUE WITH THE CAR BASED ON THE MANY REPORTED INSTANCES ON THIS WEBSITE.
NHTSA complaint #11149599 — an unverified report by a vehicle owner.
at 74,000 milesLafayette, CA
STEERING
ME AND MY WIFE OWN A 2008 MERCEDES-BENZ GL-450. IT STARTED GENERATED POWER STEERING PROBLEM ON US SINCE JULY 2017. DURING ANY DRIVING TIME, WHEN WE STEP THE BRAKE TO SLOW DOWN SPEED, THE POWER STEER BECOMES VERY HARD TO TURN REGARDLESS ITS ON FREEWAY OR LOCAL STREET. THE STEER TAKES TREMENDOUS EFFORT TO CONTROL ON LOWER SPEED AND MAKES IT SPECIALLY HARD TO PARK. WE TOOK THE CAR TO A LOCAL MECHANIC FOR A CHECK UP SINCE THE WARRANTY HAS EXPIRED. THE POWER STEERING FLUID LEVEL WAS FINE AND IT MIGHT ENCOUNTER A POWER STEERING PUMP FAILURE ACCORDING TO THE MECHANIC. DUE TO THE MECHANIC'S RESEARCH LATER ON, HE DISCOVERED THAT THERE WERE A HUGE NUMBERS OF RECALL FOR THE SAME POWER STEERING PROBLEMS ON THE SAME MODEL, SAME YEAR OF OUR CAR. WITH THE SUGGESTION OF THE MECHANIC, WE CHECKED THE RECALL INFORMATION ON MERCEDES-BENZ OFFICIAL WEBSITE WITH THE VIN. IT CAME OUT OUR CAR IS NOT ON THE RECALL LIST. THEN ON FEB 6, 2018, I CALLED MERCEDES-BENZ RECALL HOT LINE. THE PERSON WHO I SPOKE TO REFUSED TO GIVE ME ANY INFORMATION BUT A "NO" ANSWER. THE SAME DAY WHEN I SPOKE TO MERCEDES-BENZ CUSTOMER SERVICE, THE GENTLEMAN NAMED "WILL"(IF I REMEMBERED RIGHT) WAS VERY NICE. HE TOLD ME THAT HE WILL WRITE A REPORT OF MY COMPLAINT BUT HE WAS NOT ABLE TO GUARANTEE ME ANYTHING. WE ARE WRITING TO YOUR DEPARTMENT TO FIND OUT IF WE STILL HAVE ANY JUSTIFIABLE LEGAL RIGHT WITH OUR VEHICLE.
NHTSA complaint #11071636 — an unverified report by a vehicle owner.
Denver, CO
AIR BAGS
SUBJECT THE PASSENGER SIDE AIRBAG EXPLODE OR INFLATED INSIDE: ON AUGUST 30TH I PICKED UP MY CAR FROM MERCHEDISBENZ DEALER AFTER SERVICED. I STARTED THE CAR AND I AM ABOUT TO LEAVE DRIVING 5MPH AND I HEARED A BIG LOUD POP I DIDN'T EVEN LEAVE THE PREMISES YET. THE TECHNICIANS EVEN HEARD IT. I INFORM THE TECHNICIAN RIGHT AWAY AND TOOK IT FOR TEST DRIVE AND HE SAID EVERYTHING IS FINE. I TOOK IT HOME, BUT I COULDN'T SLEEP WITH OUT FINDING WHAT THAT NOISE IS? I TOOK IT BACK TO BE CHECKED AND HAVE BEEN TOLD THE PASSENGER SIDE AIRBAG INFLATED INSIDE NEEDS TO BE CHANGED. THE SAFETY ISSUE IS HERE IF I DIDN'T TAKE IT BACK THERE IS NO WAY TO KNOW THE AIRBAG IS NOT FUNCTIONING OR BLOWUP INSIDE UNTIL ACCIDENT HAPPENS. THEREFORE, IT'S A SAFETY ISSUE. NEEDS TO BE CORRECTED, HOW THE DRIVER WILL FIND OUT? IT DOESN'T SHOW ANYTHING ANY WARNING ⚠️ ON THE SCREEN. IT'S DEFINETLY A SAFETY ISSUE.
NHTSA complaint #11021251 — an unverified report by a vehicle owner.