2015 Mercedes Benz GLK350 airbag problems

AIR BAGS

Any time a passenger sits in the passenger seat in the shows on my dashboard “ front right malfunction service required “

NHTSA complaint #11711749 — an unverified report by a vehicle owner.

AIR BAGS

Takata Recall. The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 19V010000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11438886 — an unverified report by a vehicle owner.

AIR BAGS

WE RECEIVED A RECALL NOTICE IN OCTOBER AND HAVE CALLED NUMEROUS TIMES TO SCHEDULE AN APPOINTMENT AND CONSTANTLY TOLD THEY DON'T HAVE THE PARTS

NHTSA complaint #11395314 — an unverified report by a vehicle owner.

AIR BAGS

THE SRS SIGNAL CAME ON WHILE DRIVING

NHTSA complaint #11375174 — an unverified report by a vehicle owner.

AIR BAGS

NOTICE RECEIVED MARCH 2019 REGARDING TAKATA AIRBAG (PASSENGER) RECALL. CONTACTED MERCEDES-BENZ FOR REPLACEMENT INFORMATION. WAS TOLD THAT REPLACEMENTS WERE ON ORDER BUT NOT RECEIVED. CONTACTED MANUFACTURER SEVERAL TIMES DURING 2019, SAME INFORMATION PROVIDED. SUBMITTED COMPLAINT TO NHTSA 21 JANUARY 2020 WHICH PROVOKED A CONTACT FROM MANUFACTURER STATING THAT REPLACEMENT AIRBAGS WOULD BE AVAILABLE IN OCTOBER 2020. CONTACTED MANUFACTURER TODAY, 7 OCTOBER 2020 FOR UPDATE: NO INFORMATION, STILL WAITING ON REPLACEMENTS. AS THE PASSENGER AIRBAG HAS BEEN DEEMED DEFECTIVE AND AS I LIVE IN THE ENVIRONMENT DETERMINED TO HAVE AN ACCELERATED DEGRADATION OF THE AIRBAG DEPLOYMENT COMPONENTS, I AM VERY CONCERNED ABOUT THE LACK OF MOVEMENT BY MERCEDES-BENZ ON A KNOWN SAFETY ISSUE; TO MITIGATE THE INJURY/DEATH RISK, I DELIBERATELY LIMIT THE VEHICLE'S USE. NEED ACTION BY MERCEDES-BENZ ASAP.

NHTSA complaint #11363154 — an unverified report by a vehicle owner.

AIR BAGS

RECALL WAS ISSUED IN FEB 2019. THERE HAS BEEN NO REMEDY. CAR REMAINS UNSAFE AND I AM UNABLE TO TRADE IN FOR EXPECTED VALUE BECAUSE OF THE RECALL.

NHTSA complaint #11362813 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF GILBERT (3455 S. GILBERT RD, GILBERT, AZ 85297 (480) 407-5800) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11359825 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED MERCEDES-BENZ OF AUGUSTA (3061 WASHINGTON RD, AUGUSTA, GA 30907; (706) 860-1111) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

NHTSA complaint #11355132 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT STATED THAT HE WAS AWARE OF VEHICLE BEING A PART OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF WEST HOUSTON (1025 HWY 6 N, HOUSTON, TX 77079, (281) 492-5800) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

NHTSA complaint #11354262 — an unverified report by a vehicle owner.

AIR BAGS

RECALL IN EFFECT WHEN MERCEDES BENZ DEALER SOLD TO US AND REFUSED TO REPLACE THOUGH IT HAS BEEN OVER 1 1/2 YEARS.

NHTSA complaint #11350493 — an unverified report by a vehicle owner.

AIR BAGS

I RECENTLY PURCHASED MY 2015 GLK350. WHEN I PURCHASED IT THERE WAS AN OPEN RECALL FOR THE PASSENGER SIDE AIRBAG. I CONTACTED THE LOCAL MERCEDES DEALER TO HAVE THE AIRBAG REPLACED AND THEY SAY THERE IS NO SOLUTION FOR THE ISSUE. SO I AM DRIVING AROUND WITH THE AIRBAG TURNED OFF(BY THE DEALER) AND THE DEALER CAN'T TELL ME WHEN OR IF THIS WILL BE REPLACED.

NHTSA complaint #11338217 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CROWN EUROCARS LOCATED AT 8302 US HWY 19 N, PINELLAS PARK, FL 3378, WHERE THE VEHICLE WAS REJECTED TO BE SERVICED DUE TO THE PART NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11324411 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIRBAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED CROWN EUROCARS (8302 US HWY 19 N, PINELLAS PARK, FL 33781, (888) 856-7631) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11324303 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. STAR MOTOR CARS (7000 KATY RD, HOUSTON, TX 77024, (713) 868-6800) WAS CONTACTED AND WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11323634 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WESLEY CHAPEL (2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544, (813)200-7788) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11322531 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOUSE OF IMPORTS (6862 AUTO CENTER DR, BUENA PARK, CA 90621) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

NHTSA complaint #11320774 — an unverified report by a vehicle owner.

AIR BAGS

THIS RECALL HAPPENED IN JANUARY 2019, THEY MAILED THE LETTER IN FEBRUARY 2019. IT'S OVER A YEAR, AND WE HAVEN'T BEEN DRIVING THE CAR VERY MUCH BECAUSE IT HASN'''''''T BEEN REPAIRED. SINCE IT'S UNSAFE FOR A PASSENGER, AND THEY SAY THE PART IS NOT AVAILABLE, THEY SHOULD REFUND US A PORTION OF OUR PURCHASE PRICE.

NHTSA complaint #11319775 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MERCEDES BENZ OF PLANO LOCATED AT (6455 DALLAS PKWY, PLANO, TX 75024 972-599-0909) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11318600 — an unverified report by a vehicle owner.

AIR BAGS

RECEIVED NOTIFICATION OF TAKATA AIR BAG RECALL IN FEBRUARY 2019. UNABLE TO GET REPLACEMENT FROM DEALER. I WILL HAVE TO WAIT UNTIL MAY 2020 TO REPLACE THE AIRBAG. WE ARE SENIOR CITIZENS AND FEEL THAT HAVING TO WAIT OVER A YEAR AND A QUARTER TO MAKE OUR CAR SAFE IS UNREASONABLE.

NHTSA complaint #11301718 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND CALLED MERCEDES BENZ OF JACKSONVILLE DEALER, (10231 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (866) 955-5901) AND WAS INFORMED THE PART WAS NOT AVAILABLE FOR THE REPAIR AND WAS TO CONTACT MERCEDES BENZ CUSTOMER SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT, THE PART WILL BECOME AVAILABLE OCTOBER OF 2020. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE.

NHTSA complaint #11300650 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION WITH NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND TOOK THE VEHICLE TO MERCEDES BENZ OF NORTH PALM BEACH DEALER, (9275 FL A 1 A ALT, NORTH PALM BEACH, FL 33403, (516) 848-2900) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE. *DT

NHTSA complaint #11300847 — an unverified report by a vehicle owner.

AIR BAGS

2015 MERCEDES BENZ GLK. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MAUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

NHTSA complaint #11298774 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MARIETTA (810 COBB PKWY, MARIETTA, GA 30060) CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11297411 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION FROM THE MANUFACTURER. THE CONTACT SPOKE WITH ARROWHEAD MERCEDES-BENZ (9260 WEST BELL ROAD, PEORIA, AZ 85382, 623-815-3900) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD BE CALLED ONCE THE PART ARRIVED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11292097 — an unverified report by a vehicle owner.

AIR BAGS

TACATA AIRBAG IS NOT REPAIRED JET ## VIN PASSED ## MERCEDES-BENZ 2015GLK3504MATIC ##

NHTSA complaint #11291400 — an unverified report by a vehicle owner.

AIR BAGS

VEHILCE TAKADA AIR BAGS RECALLED BUT VEHICLE MANUFACTURE STATES THEY DO NOT HAVE PARTS. IT HAS BEEN OVER 6 MONTHS AND I FEEL THE VEHILE IS NOT SAFE TO DRIVE. MERCEDES BENZ SEEMS NOT TO CARE. MY OTHER CARS WAS FIXED YEARS AGO WITH THE SAME ISSUE.

NHTSA complaint #11289265 — an unverified report by a vehicle owner.

AIR BAGS

MY PASSENGER SEAT AIRBAG HAS BEEN RECALLED, I ORIGINALLY RECEIVED A LETTER INFORMING ME OF THIS RECALL IN JANUARY 2019. IT HAS BEEN ALMOST A YEAR FROM RECEIVING THIS LETTER AND THE PARTS HAVE NOT BEEN DISTRIBUTED FOR REPLACEMENT. I AM PREGNANT AND DUE IN JANUARY AND THE LAST THING I WANT TO WORRY ABOUT IS A DEFECTIVE AIRBAG. I AM INCREDIBLY DISAPPOINTED IN HOW SLOW OF A PROCESS THIS HAS BEEN AND WISH TO KNOW THE STEPS TO HAVE THIS FIXED ASAP EVEN IF IT REQUIRES ME TO PAY OUT OF POCKET!

NHTSA complaint #11288909 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG RECALL WITH NO FIX. DRIVING WITH DANGEROUS AIRBAG THAT COULD HARM PASSENGER.

NHTSA complaint #11282015 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING AN UNKNOWN DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*MP CONSUMER STATED METALLIC FRAGMENTS ARE FLYING OUT OF THE AIRBAG.

NHTSA complaint #11281832 — an unverified report by a vehicle owner.