44 of the 1,087 complaints filed about the Mercedes Benz ML320 are about the airbag system — 4% of everything owners reported. The worst model year for it is 2000.
44
Complaints
4%
Share of all complaints
19
Crashes
0
Fires
AIR BAGS
STS light on with message saying Right curtain airbag malfunction visit workshop
NHTSA complaint #11482963 — an unverified report by a vehicle owner.
AIR BAGS:SIDE/WINDOW:CURTAIN
STS light on with message saying Right curtain airbag malfunction visit workshop
NHTSA complaint #11482963 — an unverified report by a vehicle owner.
AIR BAGS
I WAS IN AN ACCIDENT A WEEK AGO MY AIRBAGS DID NOT DEPLOY UNDER SERIOUS IMPACTS MY CAR ROLLED SERVERAL TIMES BEFORE COMMING TO A STOP ON ITS SIDE NOT ONE AIRBAG WENT OFF ALSO THERE WAS A WARNING LIGHT LIT UP ABOUT THE BAS SYSTEM AND SOME OTHER MALFUNCTION THE TWO WARNING LIGHTS NEVER WENT OFF THEY STAYED ON CONSTANT WHILE DRIVING I HAVE SERIOUS INJURIES DUE TO NO AIRBAGS GOING OFF IM VERY DISSAPPOINTED IN THE FACT THIS COULD HAVE BEEN FIXED AND PREVENTED ANOTHER FRIEND HAS THE SAME PROBLEM AS I DO AND WILL FILE THEIR OWN COMPL;AINT NOW I DONT HAVE A VEHICAL PERIOD WHAT AM I SUSPOSED TO DO? IF MY KIDS WERE WITH ME I WOULD SUE FOR SURE THANK GOD THEY WERE NOT WITH ME !!! COME ON MERCEDES FIX THE PROBLEM BEFORE MORE PEOPLE GET HURT YOUR WELL AWARE OF THIS PROBLEM ALREADY DO SOMETHING!!
NHTSA complaint #11437033 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2001 Mercedes Benz ML320. The contact stated that when they entered their vehicle and turned it on, the vehicle's passenger front door air bag made a sudden boom sound and then deployed. The contact stated that there were no warning lights. The contact had not taken the vehicle to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 132,000.
NHTSA complaint #11417737 — an unverified report by a vehicle owner.
AIR BAGS
SRS. ETS. ABA LIGHTS ON. BUZZING.
NHTSA complaint #11327057 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG OFF, PEDAL CONTROL SISTEM IS IN RECALL FROM MARCH 31 2011, SMOKE PASS BELONG TO NISSAN MENDOZA AUTO GROUP SOLD THIS CAR IN CA CAR IN RECALL DON'T PASS SMOKE, THEY SAID YES...PASS, PLEASE INVESTIGATION
NHTSA complaint #11317979 — an unverified report by a vehicle owner.
AIR BAGS
FRONT END COLLISION - AIRBAGS FAILED TO DEPLOY.
NHTSA complaint #11165069 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (COURTESY AUTOMOTIVE CENTER, (530) 345-9444) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11100618 — an unverified report by a vehicle owner.
AIR BAGS
1998 MERCEDES BENZ ML-320. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED WHILE MAKING A TURN AND RELEASING THE BRAKE PEDAL, THE VEHICLE ACCELERATED AND HIT A CONCRETE COLUMN. THIS DAMAGED THE MAIN METAL FRAME BEHIND THE FRONT BUMPER. THE AIRBAGS DID NOT DEPLOY.
NHTSA complaint #10692464 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL - ALL THE MERCEDES BENZ LOCATIONS I CALLED (PORTLAND, BEAVERTON, TIGARD, HILLSBOROUGH AND WILSONVILLE), ARE NOT ACCEPTING TO REPLACE THE DEFECTIVE EQUIPMENT AS THEY CLAIM THEY DO NOT HAVE THE REQUIRED PARTS TO DO IT.
NHTSA complaint #11044698 — an unverified report by a vehicle owner.
AIR BAGS
I WAS SOLD THIS VEHICLE ON FEBRUARY 27, 2016, AFTER THE RECALL NOTICE WAS RELEASED. THE DEALER DID NOT MENTION A RECALL, AND I HAD NO KNOWLEDGE OF A RECALL UNTIL SEARCHING TODAY. SHOULDN'T THE DEALERSHIP HAVE INFORMED ME OF THE RECALL? DO THEY HAVE ANY CULPABILITY FOR NOT SHARING THIS INFORMATION.
NHTSA complaint #10929745 — an unverified report by a vehicle owner.
AIR BAGS
DEFECTIVE PASSENGER SEAT OCCUPANCY SENSOR TURNS AIRBAG AND SEAT-BELT TENSIONER OFF WHENEVER THERE'S A PASSENGER RIDING IN THE CAR, PREVENTING THE PASSENGER-SIDE AIRBAG FROM DEPLOYING AND THE SEAT-BELT FROM WORKING PROPERLY.
NHTSA complaint #10676171 — an unverified report by a vehicle owner.
AIR BAGS
MY 1999 MERCEDES ML-320 WAS TRAVELING ON A THROUGH HIGHWAY AT ABOUT 40 MPH WHEN IT WAS BROADSIDED AT THE INTERSECTION BY ANOTHER VEHICLE, WHICH APPARENTLY DIDN'T STOP AT THE STOP SIGN. AS A RESULT OF THE IMPACT, MY VEHICLE ROLLED OVER TWICE. THE SIDE AIRBAGS DIDN'T DEPLOY. I AM CONCERNED THAT THEY WERE DEFECTIVE; THEREFORE, I AM REQUESTING A SAFETY INVESTIGATION REGARDING POSSIBLE DEFECTS IN THE AIRBAGS OR DEVICES CONTROLLING SIDE AIRBAG DEPLOYMENT.
NHTSA complaint #10596878 — an unverified report by a vehicle owner.
AIR BAGS
I HAVE BEEN THE OWNER OF A 2000 MERCEDES ML320 FOR ABOUT 6 YEARS. THE CAR WAS PURCHASED FROM THE DEALER WITH APPROX. 30,000 MILES. TODAY IT HAS APPROX 73,000 MILES. SINCE OWNING IT, I HAVE HAD SEVERAL PROBLEMS WHICH WERE ALL OUT OF WARRANTY AND WHICH I FEEL WERE UNWARRANTED AND WERE NOT SERIOUSLY ATTENDED TO BY MB OR THE DEALER: THIS COMPLAINT FORM WAS VERY DIFFICULT TO COMPLETE ACCORDING TO THE FIELDS PROVIDED. THE EQUIPMENT INFORMATION INCLUDED IS NOT CORRECT AND WAS INCLUDED JUST TO GET TO THE FORM. I FELT THAT THE PROBLEMS WITH THE CAR SHOULD BE REPORTED SPECIFICALLY THE ESP LIGHT AND THE AIR BAG PROBLEMS AT ABOUT 51,000 MILES, THE AIRBAG BECAME INOPERATIVE. I WAS TOLD THAT IT WOULD COST ABOUT $2000 TO REPAIR AND CORRECT. DEALER OFFERED A SMALL ADJUSTMENT. I CHOSE NOT TO MAKE THE INVESTMENT. AT ABOUT 65,000 MILES, I BEGAN HAVING VERY LOUD NOISES THAT SEEMED TO COME FROM THE CRANKSHAFT AND APPEARED TO BE A BRAKE PROBLEM. DEALER DID TRY TO DETERMINE WHAT IT WAS, BUT COULDN'T ISOLATE THE PROBLEM UNLESS "HE HAD TO TAKE THE WHOLE CAR APART" THERE WAS A RELATED PROBLEM BECAUSE THE ESP LIGHT WOULD COME ON INTERMITTENTLY THAT THE DEALER ADVISED COULD NOT BE ISOLATED UNLESS I DID THE WORK ON THE BRAKE AND THE CRANKSHAFT:" AT ABOUT 72,000 MILES, THE CAR DEVELOPED OIL LEAKS FROM THE MOTOR. EST. COST OF REPAIR WAS $2000. WE ARE WATCHING AND WAITING. IN MAY, I WAS ADVISED THAT THERE IS A RECALL NOTICE ON THE CRUISE CONTROL OF THE CAR. NO WORD ON THAT ISSUE SINCE. BECAUSE OF THE CRUISE CONTROL NOTICE I RECEIVED, I WAS PROMPTED TO WRITE YOU ABOUT THESE OTHER ISSUES AND BECAME FURTHER CONCERNED ABOUT THE ESP LIGHT AND THE FAULTY AIR BAG THE CARE HAS HAD., CAR IS DRIVEN AN AVERAGE OF 150 MILES A WEEK IN MOSTLY CITY DRIVING. CAR IS SERVICED BUT NOT BY THE DEALER BECAUSE OF THE HIGH COST AND RELATIVE DISSATISFACTION FROM THE SERVICE PROVIDED. UPDATED 07/27/11
NHTSA complaint #10408880 — an unverified report by a vehicle owner.
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT A DRIVER RAN A STOP SIGN (HE MUST HAVE BEEN DOING 60+ MPH) HIT MY CAR ON THE FROM DRIVER SIDE. THE IMPACT WAS SO INTENSE THAT I HIT THE SIDE WINDOW WITH MY HEAD MY CAR THAT WAS GOING STRAIGHT DID A 90 DEGREE TURN AND THE AIR BAGS NEVER DEPLOYED. MY CAR IS A 2002 ML320.
NHTSA complaint #10397223 — an unverified report by a vehicle owner.
AIR BAGS
BOTH SUPPLEMENTAL RESTRAINT SYSTEM (SRS), OR AIRBAG SYSTEMS MALFUNCTIONED WITH 15 MINUTES OF EACH OTHER DURING AN ORDINARY DRIVE TO MY BUSINESS LOCATION DURING A BUSINESS TRIP WITH MY MANAGEMENT. THE HEADREST ON THE PASSENGER SIDE DEPLOYED TO THE "CRASH" CONFIGURATION, THE CABIN FILLED WITH ACRID, BURNT ELECTRONICS SMELL AND THE RED SRS DASH LIGHT LIT. TEN MINUTES LATER, THE CABIN ONCE-AGAIN WAS FILLED WITH THE ACRID BURNT ELECTRONICS SMELL AND A SMALL AMOUNT OF SMOKE. THE SECOND TIME THE DRIVER SIDE MALFUNCTIONED. THERE WAS NO AIRBAG DEPLOYMENT AND NO CRASH.
NHTSA complaint #10336023 — an unverified report by a vehicle owner.
AIR BAGS
TL*THE CONTACT OWNS A 2001 MERCEDES BENZ ML320. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. HE CRASHED INTO A TREE AND THE VEHICLE WAS COMPLETELY DESTROYED. THE AIR BAGS DEPLOYED AND THE CHEMICALS CAUSED SEVERE BURNS ON HIS RIGHT ARM. HE HAS SUPPORTING DOCUMENTS. AFTER THE CRASH, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V465000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS), WHICH EXPLICITLY REFERENCED THE FAILURE THAT HE EXPERIENCED. HE CALLED THE MANUFACTURER AND IS CURRENTLY WAITING FOR A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 68,000.
NHTSA complaint #10256938 — an unverified report by a vehicle owner.
AIR BAGS
SRS LIGHT CAME ON 2006. I CALLED DEALER WHO TOLD ME IT WAS LIKELY A FAILED CHILD SENSOR IN THE PASSENGER SEAT. I WAS ADVISED THE SRS WAS STILL INTACT AND THAT THESE SENSORS ARE KNOWN TO FAIL [MB 2000 ML 320]. AUGUST 2008 DEALERSHIP ADVISED ME THAT I'VE HAD NO SRS WORKING SINCE THE LIGHT WENT ON AND SO I PAID $900 TO HAVE A $291 PART REPLACED - $700 IN LABOR. MY COMPLAINT IS THAT A SAFETY FEATURE LIGHT WARNING LIKE THE SRS - AND A FAILED SENSOR - NEEDS TO BE A MANUFACTURERS RESPONSIBILITY.
NHTSA complaint #10238468 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
THIS IS A COMPLAINT CONCERNING A 2000 MERCEDES BENZ ML 320. THE SRS WARNING LIGHT COMES INDICATING THAT THE AIR BAG SYSTEM IS NOT FUNCTIONING. FIRST TIME WAS APRIL 2006, VEHICLE WAS TAKEN TO NAPERVILL MERCEDES BENZ. ADVISED THAT THERE WOULD BE A $300 DIAGNOSTIC CHARGE. PROBLEM WAS "BABY SMART" SENSOR IN RIGHT FRONT SEAT. I WAS TOLD THAT I COULD EITHER EAT THE $300 CHARGE OR HAVE IT FIXED. FINAL BILL WAS $1,063.86 PROBLEM RE-APPEARED FEBRUARY 2008. CALLED SAME DEALER AND WAS ADVISED THAT SAME PROCEDURE WOULD BE REQUIRED TO FIX. I HAVE DECLINED TO GO THROUGH THIS AGAIN. CHECKED ON INTERNET BY GOOGLING "ML 320 SRS FAILURE" AND FOUND NUMEROUS CASES OF SAME PROBLEM. CHECKED FOR RECALLS AND DID NOT FIND ANYTHING.
NHTSA complaint #10217442 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I PUT MY SEAT BELT (S/B) ON AND STARTED THE IGNITION. A LOUD BANG, I WAS JERKED BACK INTO MY SEAT BY THE S/B AND WAS TRAPPED. WHITE SMOKE ESCAPED WHERE THE S/B COMES OUT OF THE FRAME. THE SRS LIGHT WAS ILLUMINATED. I TURNED THE CAR OFF, UNBUCKLED THE S/B, WHICH DIDN'T RETRACT BACK INTO THE FEED, GOT OUT OF THE CAR AND WAITED FOR THE SMOKE TO DISSIPATE. I GOT BACK INTO THE CAR, PUT MY S/B ON, WHICH WAS STUCK AND WOULD NOT ADJUST. I CALLED MB DEALERSHIP TO REPORT INCID AND MAKE APT FOR CAR TO BE CHKD. 8-30-07 I BROUGHT CAR INTO MB OF RENO, NV. MB SAID NEED TO ORDER PARTS, BRING BACK ONCE PARTS IN. THE OTHER SERVICE ADVISOR SAID THAT THE SAME THING HAPPENED TO ANOTHER CUST RECENTLY, BUT NEVER HEARD OF ANOTHER OCCURRENCE. I ASKED MY SERVICE ADVISOR, JOSEPH CASTLEBERRY, TO INVEST PROBLEM, LET ME KNOW. HE WOULD GET BACK TO ME. I PICKED UP THE CAR AFTER REPAIRS, JOE DIDN'T KNOW WHY MALFUNCTION OCCURRED, BUT COST WAS $1079.82. I TOLD HIM THIS IS A SAFETY ISSUE AND I WANTED THIS INVESTIGATED. HE SAID IT WAS A FLUKE INCIDENT, AND I STRESSED, I WANTED ANSWERS. MB OF RENO INV COPY READS AS ?INSPECT FOR COMPLAINT, FOUND THE DRIVERS ETR HAS GONE OFF WITHOUT CAUSE. PREPARE AND PERFORM DTC QUICK TEST, FOUND ONLY CODE FOR DRIVERS ETR, CHECK MB HIST OF COMPLAINT, AS PER HIST REC THEY REPLACED BOTH THE SRS CONTROL MODULES AND THE ETR, RECOMMEND THAT BOTH THE SRS CONTROL UNIT AND THE ETR BE REPLACED AS PER TAC HISTORY OF COMPLAINT, R&R LEFT SIDE B PILLAR PANELING, REPLACED DRIVERS S/B, R&R SENSOR CONSOLE, REPLACED SRS CONTROL UNIT, CHECK ELECTRICAL WIRES FOR SHORTS, WIRING IS OK AND INTACT, PERFORMED VERSION CODING OF SRS CONTROL UNIT, CLEARED ALL CODES AND RETEST, RETEST OK?. ON 9-17-07 BEN FROM MB OF NA SAID THEY COULDN'T DO ANYTHING TO INVESTIGATE THE ISSUE BECAUSE THE CAR WAS REPAIRED, AN INVESTIGATION SHOULD HAVE BEEN DONE BEFORE THE CAR WAS REPAIRED. COPY OF THE INVOICE AVAIL UPON REQ. VEH: 98 MER ML320 MIL:97508
NHTSA complaint #10203560 — an unverified report by a vehicle owner.