47 of the
1,087 complaints filed about the Mercedes Benz ML320
are about the glass, mirrors and wipers —
4% of everything owners reported.
The worst model year for it is 1998.
47
Complaints
4%
Share of all complaints
0
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ ML320. WHEN THE CONTACT ATTEMPTED TO ROLL DOWN BOTH PASSENGER SIDE WINDOWS, THEY FAILED TO ROLL DOWN. THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE ABS, BRAKE FAILURE SWITCH, AND ESP WARNING LIGHTS ILLUMINATED. WHEN USING THE POWER STEERING TO ATTEMPT TO TURN THE VEHICLE, THE WARNING LIGHT ILLUMINATED, INDICATING A MALFUNCTION OF THE POWER STEERING. THE VEHICLE HESITATED BEFORE COMPLETING THE TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10839162 — an unverified report by a vehicle owner.
WATER ENTERED THE VEHICLE (RAIN) STANDING WATER IN THE SPARE TIRE AREA OF THE CAR. THE WINDSHIELD WIPER QUIT WORKING. GOT ERROR MESSAGES ON THE DASH REAR HATCH OPEN, CHECKED REAR HATCH WAS CLOSED AND IT WOULD NOT OPEN EITHER MANUALLY OR USING THE REMOTE OPENER OR THE BUTTON IN THE CAR, MULTIPLE ERROR MESSAGES REAR BRAKE LIGHTS LEFT RIGHT SIDE AND TRAILER, ERROR MESSAGE SRS FAILURE, FUEL GAUGE QUIT WORKING, LOCKS NOT WORKING..... PARKED THE CAR IT WAS RAINING UNABLE TO DRIVE, THE NEXT DAY DROVE IT TO A MECHANIC WHO FOUND 1" OF STANDING WATER IN THE SPARE TIRE WELL. THE LIFT GATE CONTROLLER IS IN THE WELL AND WAS WET AND NOT FUNCTIONING IN ALSO TOOK OUT ANOTHER CONTROLLER PART COST $978.61 LABOR 474.50 I DID NOT HAVE TIME FOR THE MECHANIC TO FIND THE SOURCE OF THE LEAK HE HAD THE CAR 4 DAYS BEFORE THE NEW YEARS DAY WEEKEND (OUT OF TOWN 250 MILES FROM HOME) TOOK IT TO THE MERCEDES DEALER THEY SAID THE 2009 YEAR MODEL HAD A LEAKY SEAL AT THE TURN SIGNALS THAT HAD A RECALL BUT IT DID NOT INCLUDE MY MODEL YEAR ALTHOUGH IT SOUNDS LIKE THE SAME PROBLEM. THE CAR WAS DRIVEN IN THE RAIN I DID NOT ENCOUNTER FLOODED ROADS JUST RAINFALL. MERCEDES WAS UNWILLING TO HELP IN ANY WAY.
NHTSA complaint #10817760 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ ML320. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CAMSHAFT POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 4/30/15*CN THE CONSUMER ALSO STATED THE GLOW PLUG CONTROL UNIT, HEAT ELEMENT AND DOOR LOCK FAILED. UPDATED 05/07/15
NHTSA complaint #10683919 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ ML320. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, A LOUD NOISE HEARD AS THE SUN ROOF EXPLODED INTO THOUSANDS OF GLASS SHARDS. THE DRIVER AND PASSENGER BOTH SUSTAINED LACERATIONS FROM THE BROKEN GLASS. A DEALER WAS NOTIFIED AND ADVISED THE CONTACT TO GO TO A SALVAGE YARD FOR PARTS TO REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000. ...UPDATED 06-19-13 *BF UPDATED 06/26/2013
NHTSA complaint #10505853 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ ML320. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE SUNROOF SUDDENLY SHATTERED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 05/23/13*LJ THE CONSUMER WAS ADVISED BY THE DEALER, THE FAILURE WAS NO LONGER COVERED UNDER WARRANTY. THE DEALER CLAIMED TO HAVE NEVER HEARD OF ANY OTHER FAILURES SUCH AS THIS. VIA THE INTERNET, THE CONSUMER DISCOVERED OTHER VEHICLES WITH THE SAME FAILURES. CAR INSURANCE COVERED THE DAMAGE. UPDATED 05/29/2013
NHTSA complaint #10507518 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 MERCEDES BENZ ML320. THE CONTACT STATED THAT THE VEHICLE WAS BEING REPAIRED BY AN INDEPENDENT MECHANIC FOR UNRELATED ISSUES WHEN SHE WAS INFORMED THAT THE IGNITION KEY NEEDED TO BE REPLACED BECAUSE IT NO LONGER FUNCTIONED PROPERLY. THE CONTACT WAS NOT INFORMED AS TO WHY THE FAILURE OCCURRED. THE KEY WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT IN ORDER TO REMEDY THE FAILURE, THE VEHICLE WOULD NEED AN ENTIRE NEW IGNITION SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE CONSUMER DISCOVERED DURING RESEARCH THAT MERCEDS BENZ INSTALLED AN INADEQUATE COMPUTER SYSTEM IN HER VEHICLE. THE SYSTEM WOULD ONLY ALLOW EIGHT KEYS TO BE MADE FOR THE LIFETIME OF THE VEHICLE. THE CONSUMER FELT IT WAS A SCAM BY MB TO FORCE THEIR CUSTOMERS TO PURCHASE A NEW COMPUTER, IGNITION, ETC, FOR THE VEHICLE AFTER THE 8TH KEY HAD BEEN MADE. THEY CLAIMED IT WAS MADE THAT WAY FOR SECURITY REASON. THE CONSUMER CALLED TWO DEALERSHIPS AND WAS GIVEN A PRICE OF $4,000 TO $5,000. THE CONSUMER FINALLY HAD THE KEY, COMPUTER AND OTHER PARTS REPLACED BY A LOCKSMITH FOR $1,400. THE RADIATOR, AIR CONDITION AND TWO MIRROR ALSO HAD TO BE REPLACED. UPDATED 07/11/12
NHTSA complaint #10458322 — an unverified report by a vehicle owner.
CONTINUING PROBLEMS WITH POWER STEERING. TAKEN TO THE DEALER FOR INQUIRY OVER 3 YEARS AGO; NO RESOLUTION PRESENTED. PROBLEMS HAVE PERSISTED AND GOTTEN PROGRESSIVELY WORSE. ONLY WHEN RESEARCHING, WAS I MADE AWARE OF THE RECALL. NO NOTIFICATION FROM MANUFACTURE OR DEALER. SUBSTANTIAL COSTS INCURRED AND VEHICLE CONTINUES TO LEAK AFTER NUMEROUS REPAIRS. MOONROOF UNABLE TO CLOSE 100% - TAKEN TO DEALERSHIP. ADVISED THE PROBLEM WAS SEEN ROUTINELY WITH THIS PARTICULAR MOONROOF. ADVISED TO FORE-GO REPAIR DUE TO COST. UPON EXTENSIVE RESEARCH, THIS PROBLEM IS QUITE CUSTOMARY AND UNSURE AS TO WHY THE VEHICLE WAS NOT RECALLED OR REPAIRS MADE BY THE MANUFACTURER. WOULD LIKE A WRITTEN RESPONSE OUTLINING OPTIONS AND RESOURCES TO REMEDY THESE ISSUES.
NHTSA complaint #10389979 — an unverified report by a vehicle owner.
I OWN A 1999 MERCEDES BENZ ML320. I WAS IN DRIVING IN I-5 NORTH FROM LAKE OSWEGO TO PORTLAND, OREGON. WITH MY WIFE AND MY SISTER-IN-LAW AND HER DAUGHTER WITH A FRIEND, IT STARTED TO RAIN AND IT STARTED TO BECOME FOGGY. WHEN I TRIED TO TURN ON THE DEFROST, THE NOSE CAME ON BUT NO AIR CAME OUT. THIS MADE ME HAVE ZERO VISIBILITY AND IT PUT US IN GRAVE DANGER WHEN I HAD TO WIPE THE WHOLE WINDSHIELD WITH MY HANDS. THE NEXT DAY WE WENT TO MERCEDES BENZ DEALERSHIP AND GOT THE PROBLEM FIXED, BUT THERE MIGHT BE OTHERS WHO HAVE THIS PROBLEM AND THEY WON'T BE AS LUCKY AS WE WERE. THIS NEEDS TO BE A CASE THAT IS HANDLED AND IF YOU HELP OUR COMMUNITY OUT, YOU WILL BE THE PREVENTION OF A FUTURE HAZARD.
NHTSA complaint #10174030 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON HOT, HUMID DAYS WITH THE AIR CONDITIONING ON, THE SIDE WINDOWS AND REARVIEW MIRROR FOGGED UP CAUSING LIMITED VISIBILITY. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THAT WAS A NORMAL OCCURRENCE OF THE VEHICLE WINDOWS AND REARVIEW MIRRORS IN HUMID CONDITIONS WITH THE AIR CONDITIONING ON. THE MANUFACTURER WAS NOT ALERTED.
NHTSA complaint #10171424 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON HOT, HUMID DAYS WITH THE AIR CONDITIONING ON, THE SIDE WINDOWS AND REARVIEW MIRROR FOGGED UP CAUSING LIMITED VISIBILITY. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THAT WAS A NORMAL OCCURRENCE OF THE VEHICLE WINDOWS AND REARVIEW MIRRORS IN HUMID CONDITIONS WITH THE AIR CONDITIONING ON. THE MANUFACTURER WAS NOT ALERTED.
NHTSA complaint #10171424 — an unverified report by a vehicle owner.
DT: CONTACT STATED THAT THE WINDSHIELD WIPERS DID NOT WORK. THE AIR BAG LIGHT AND THE CHECK ENGINE LIGHT CAME ON AND WILL NOT GO OFF. THE DEALER PERFORMED THE REPAIRS, AND THE FAILURE RECURRED. THEY WERE TELLING THE CONTACT THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS. THE MANUFACTURER ADVISED HER TO CONTACT DEALER. *AK THE DRIVER SIDE WINDOW WAS IMOPERATIVE. UPDATED 01/06/06.
NHTSA complaint #10140555 — an unverified report by a vehicle owner.
DT: CONTACT STATED THAT THE WINDSHIELD WIPERS DID NOT WORK. THE AIR BAG LIGHT AND THE CHECK ENGINE LIGHT CAME ON AND WILL NOT GO OFF. THE DEALER PERFORMED THE REPAIRS, AND THE FAILURE RECURRED. THEY WERE TELLING THE CONTACT THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS. THE MANUFACTURER ADVISED HER TO CONTACT DEALER. *AK THE DRIVER SIDE WINDOW WAS IMOPERATIVE. UPDATED 01/06/06.
NHTSA complaint #10140555 — an unverified report by a vehicle owner.
I OWN A MERCEDES BENZE ML320 SUV. IT IS NOTICED THAT WHILE DRIVING (AT THE SEED OF EVEN AT 35 - 40 MILE PER HOUR) IF THERE IS ANY WATER ON THE ROAD THERE OCCURS A HUGE FASH AND MOST OF IT COMES TO THE WINDSHIELD AND MAKES THE DRIVER VIEW OF SIDE AND FRONT BLIND. WE HAVE EXPERIMENTED THE SAME WITH OTHER MINI VAN AND CARS THAT WE OWN, NONE OF THEM DOES IT LIKE THIS ONE. WE ALMOST HAD FEW ACCIDENT BY LUCKY TO BE SAVED OUT OF IT. WE CONTACTED MERCEDES BENZ AND THEY SUGGESETED EITHER NOT TO DRIVE OR TO DRIVE BELLOW 25 MILE PER HOUR. WHICH WE FELT IS NOT A VALUABLE SUSSESSION. SPECIALLY THE CITY I LIVE (HOUSTON, TX) ROADS WILL HAVE SOME WATER IF IT JUST RAINS FOR FEW MINUTS. WE WOULD LIKE APPROPRIATION ACTION AND WARINGS TO BE GIVEN TO ALL OWNERS / DRIVERS AS WELL AS FIX THE PROBLEM TO AVOID MAJOR ACCIDENTS.
NHTSA complaint #10074767 — an unverified report by a vehicle owner.
LAUNDRY LIST OF FAILURES. JACK HAS ALMOST KILLED ME WHILE CHANGING TIRE. VEHICLE FELL, ALMOST HITTING ME BUT CATCHING SIDE OF VEHICLE BEFORE LANDING ON ME! HOOD LATCH HAS FAILED ON A FEW OCCASIONS, CAUSING HOOD TO OPEN WHILE VEHICLE WAS IN MOTION. AIR MASS METER FAILED. HAS REQUIRED 5 (FIVE!) ALIGNMENTS IN TWO YEARS. WHEN BROUGHT TO DEALER'S ATTENTION, WAS TOLD NOTHING WAS WRONG. A MONTH LATER REQUIRES ANOTHER ALIGNMENT. ALIGNMENT PROBLEMS CAUSES WEAR ON TIRES, WHICH HAS CAUSED HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. VEHICLE SWERVES UNCONTROLLABLY WHEN HITS ANYTHING OTHER THAN FLAT ROAD. TRANSFER CASE MOTOR FIXED BY DEALER WITHOUT CONSULTING. AFTER REPAIR, TRANSFER CASE MOTOR FAILED. DEALER STATES OWNER RESPONSIBLE FOR COSTS. HAS HAD REPAIR OF HARMONIC BALANCER ON FRONT OF ENGINE DUE TO EXCESSIVE HEAT BUILDUP LEADING TO OIL LEAK AND FAILURE OF BELT TENSIONER. WINDOW SWITCHES HAVE FAILED TWICE AND FIXED AT EXPENSE OF OWNER. SIX DIFFERENT KEYS HAVE FAILED @ THE COST OF $220/KEY. REAR WINDOW DEFROSTER CAUSES LOSS OF STEREO RECEPTION. REAR WINDOW WIPER MOTOR HAS FAILED. FRONT END MAKES NOISE.
NHTSA complaint #10068171 — an unverified report by a vehicle owner.
LAUNDRY LIST OF FAILURES. JACK HAS ALMOST KILLED ME WHILE CHANGING TIRE. VEHICLE FELL, ALMOST HITTING ME BUT CATCHING SIDE OF VEHICLE BEFORE LANDING ON ME! HOOD LATCH HAS FAILED ON A FEW OCCASIONS, CAUSING HOOD TO OPEN WHILE VEHICLE WAS IN MOTION. AIR MASS METER FAILED. HAS REQUIRED 5 (FIVE!) ALIGNMENTS IN TWO YEARS. WHEN BROUGHT TO DEALER'S ATTENTION, WAS TOLD NOTHING WAS WRONG. A MONTH LATER REQUIRES ANOTHER ALIGNMENT. ALIGNMENT PROBLEMS CAUSES WEAR ON TIRES, WHICH HAS CAUSED HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. VEHICLE SWERVES UNCONTROLLABLY WHEN HITS ANYTHING OTHER THAN FLAT ROAD. TRANSFER CASE MOTOR FIXED BY DEALER WITHOUT CONSULTING. AFTER REPAIR, TRANSFER CASE MOTOR FAILED. DEALER STATES OWNER RESPONSIBLE FOR COSTS. HAS HAD REPAIR OF HARMONIC BALANCER ON FRONT OF ENGINE DUE TO EXCESSIVE HEAT BUILDUP LEADING TO OIL LEAK AND FAILURE OF BELT TENSIONER. WINDOW SWITCHES HAVE FAILED TWICE AND FIXED AT EXPENSE OF OWNER. SIX DIFFERENT KEYS HAVE FAILED @ THE COST OF $220/KEY. REAR WINDOW DEFROSTER CAUSES LOSS OF STEREO RECEPTION. REAR WINDOW WIPER MOTOR HAS FAILED. FRONT END MAKES NOISE.
NHTSA complaint #10068171 — an unverified report by a vehicle owner.
INTERMITTENTLY IN COLD TEMPERATURES WHEN THE DEFROSTER SYSTEM IS ENGAGED IT WILL DISENGAGE FOR A FEW SECONDS, THEN COME BACK ON. THIS REDUCES THE DRIVER'S VISIBILITY AND COULD CAUSE AN ACCIDENT. DEFROSTER SYSTEM CONTINUOUSLY DOES THIS UNTIL VEHICLE IS TURNED OFF. THIS OCCURRED ON 3 SEPARATE OCCASIONS. DEALERSHIP SERVICED VEHICLE AND REPLACED PARTS, BUT THE PROBLEM STILL PERSISTS. *AK IN ADDITION, CONSUMER EXPERIENCED FUEL TANK GAUGE SHOWS ONLY 3/4 FULL. DEALER STATED THAT INTERNAL ELECTRICAL FAULT IN THE FUEL SENDING UNIT. FUEL SENDING UNIT REPLACED.
NHTSA complaint #10056095 — an unverified report by a vehicle owner.
SUN ROOF PARTS FAILED, WIND DEFLECTOR COMPONENTS FAILED WHILE MOON ROOF WAS BEING OPENED. WHEN I TRIED TO CLOSE THE ROOF, IT WOULD NOT DO SO UNTIL I REMOVED THE BENT PART ALONG WITH DEFLECTOR. THIS IS ACTUALLY THE SECOND ISSUE WITH THIS ROOF. IT WAS TAKEN TO THE DEALER WHEN NEW TO GET THE HEIGHT ADJUSTED WITH ROOF LINE.
NHTSA complaint #10048826 — an unverified report by a vehicle owner.