27 of the 274 complaints filed about the Mercedes Benz S500 are about the suspension — 10% of everything owners reported. The worst model year for it is 2000.
27
Complaints
10%
Share of all complaints
0
Crashes
0
Fires
SUSPENSION
The dash board lights lose their ability to illuminate the dashboard and the back airbags on the suspension keep deflating
NHTSA complaint #11443151 — an unverified report by a vehicle owner.
SUSPENSION
SUSPENSION PROBLEM
NHTSA complaint #11173879 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ S500L. WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE UNDERNEATH THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY KNOCKED WHILE PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION WAS FAULTY. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE SOMEWHERE ELSE. THE VEHICLE WAS TAKEN TO AN AUTO CENTER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE ABC ACTIVE BODY CONTROL INDICATOR ILLUMINATED AND A MESSAGE INDICATING TO "STOP THE VEHICLE WAS TOO LOW". THE VEHICLE WAS NOT DIAGNOSED AGAIN OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. *TT THE CONSUMER STATED HE SOLD THE VEHICLE AS HE DIDN'T WANT TO PUT ANYMORE MONEY INTO THE VEHICLE.
NHTSA complaint #11066456 — an unverified report by a vehicle owner.
SUSPENSION
1999 MERCEDES-BENZ 2500. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE VEHICLE HAS SEVERAL SAFETY DEFECTS CONCERNING ELECTRIC STABILITY CONTROL, BRAKES, BODY, STEERING, SUSPENSION, WHEELS, ENGINE, POWER TRAIN, AND THE ELECTRICAL SYSTEM. UPDATED 10/23/2017
NHTSA complaint #11035055 — an unverified report by a vehicle owner.
SUSPENSION
I HAVE HAD THE CAR SINCE 2010 IN JUNE AND I HAVE ALREADY HAD TO REPLACE THE FRONT DRIVER SIDE BALL BEARING AND JOINTS AND THEY HAVE STOPPED WORKING ONCE AGAIN I WAS DRIVING LAST WEEK IN TRAFFIC AT AROUND 5 PM WHEN MY ENTIRE DASHBOARD WENT OUT NONE OF THE GAUGES ARE WORKING I COULDNT SEE ANYTHING.
NHTSA complaint #10939271 — an unverified report by a vehicle owner.
SUSPENSION
MY CAR WAS IN THE DRIVEWAY, AND NOW THE FRONT END IS DAM NEAR ON THE GROUND
NHTSA complaint #10883716 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ S500. WHILE ATTEMPTING TO MAKING A RIGHT OR LEFT TURN, AN ABNORMAL NOISE WAS HEARD ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
NHTSA complaint #10809693 — an unverified report by a vehicle owner.
SUSPENSION
MY AIRMATIC SUSPENSION MADEY MY CAR GO DOWN REAL LOW, I PAY A LOT OF MONEY TO GET THE TWO AIR MATIC SUSPENSION FIX. MY REAR END IS STILL GOING DOWN AND NOW THE REAR IS LOWER THAN THE FRONT. I AM JUST LIJE THE REST OF THE PEOPLE THAT HAS COMPLAINT ABOUT THIS . NHTSA ACTION NUMBER PED7042. I FEEL THEY NEED TO MAKE THE MANUFACTURER FIX THIS PROBLEM BEFORE SOME ONE GET HURT BAD OR DEAD.
NHTSA complaint #10761140 — an unverified report by a vehicle owner.
SUSPENSION
WHILE DRIVING THE CAR THE FRONT END DROPPED MAKING IT VERY DIFFICULT TO STEER. HAD TO SLOWLY MOVE TO THE RIGHT LANE WHILE TRAFFIC IS GOING 70. THIS COULD HAVE KILLED ME.
NHTSA complaint #10716369 — an unverified report by a vehicle owner.
SUSPENSION
THIS VEHICLE WAS PARKED AND FRONT SIDE OF SUSPENSION WHEN DOWN TO TIRES CAN'T DRIVE NOR WILL IT PUMP UP.
NHTSA complaint #10705145 — an unverified report by a vehicle owner.
SUSPENSION
RIGHT FRONT END CONTINUOUSLY LOWERING FOR MONTHS. TRIED FILTERING ABC FLUID AND CHANGING FILTERS SEVERAL TIMES, FINALLY PUMP FAILED AND REQUIRED REPLACING AT $4,000. OEM PUMP ONLY AVAILABLE. AFTER REPAIR, ADVISED THAT THE VALVE BLOCK MAY STILL NEED REPLACING FOR AN ADDITIONAL $4,000. ALSO NOTICED THAT THE FRONT RIGHT SPRING CONTROL ARM RUBBER MOUNT WAS CRACKED AND GRINDING AGAINST THE FRONT SUBFRAME. SERVICE DEPARTMENT RECOMMENDED BOTH ARMS AND SUBFRAME REPLACED AT A COST OF AROUND $3,000. SINCE THE CAR IS NO LONGER VALUED AT THIS TOTAL EXPENSE, I ORDERED PARTS ON-LINE AND MET A FRIEND TO REPAIR BOTH FRONT CONTROL ARMS AS RECOMMENDED. JUST PRIOR TO MAKING THIS REPAIR, MY FRIEND IDENTIFIED A TECHNICAL SERVICE BULLETIN (ORDER # P-B-33. 15/12C/12D, DATED 4 SEPT 2008) ISSUED BY MERCEDES TO REPAIR THIS CONTROL ARM AND RECOMMENDED TO CONTACT MERCEDES TO FIX AT NO CHARGE. TWO MERCEDES DEALERSHIPS WERE UNFAMILIAR WITH THE TSB, TOLD ME THAT THERE WERE NO CURRENT OUTSTANDING RECALLS OR WARRANTY ISSUES, AND THAT IT WAS PROBABLY NOT A COVERED REPAIR. HOPING SOMEONE CAN ADVISE IF THIS CONTROL ARM REPLACEMENT IS COVERED BY MERCEDES.
NHTSA complaint #10667704 — an unverified report by a vehicle owner.
SUSPENSION
TWICE SINCE I'VE HAD THIS CAR I'VE HAD TO REPLACE THE SUSPENSION FIRST THE BACK THEN AT MY FATHERS FUNERAL THE FRONT BOTH RESULTING IN A LOT OF MONEY, AND THERE IS NO RECALL ON THE SUSPENSION? WHY?
NHTSA complaint #10597227 — an unverified report by a vehicle owner.
SUSPENSION
MY COMPLAINT IS RELATED TO MY 2002 MERCEDES BENZ S500 ABOUT THE AIRMATIC I TOOK MY TOTHE SHOP AND PAY LOT OF MONEY TO GET THE AIRMATIC FIX BECAUSE THEY WHAT SAID THAT WAS IT . THE CAR IS STILL GOING DOWN WHEN IT SIT FOR A DAY OR TWO AND NOW THEY ARE TELL ME THAT IT IS THE SUSPENSION VALVE BLOCK. I BELEIVE THAT I HAVE BE TAKING , BECAUSE I AM A WOMAN. I FEEL SOMETHING SHOULD BE DONE ABOUT THIS.
NHTSA complaint #10574075 — an unverified report by a vehicle owner.
SUSPENSION
ISSUES WITH AIRMATIC SYSTEM. WILL NOT FUNCTION PROPERLY. CAR IS SITTING TOO LOW TO THE GROUND TO DRIVE SAFELY. ISSUES WITH PUMP.
NHTSA complaint #10564568 — an unverified report by a vehicle owner.
SUSPENSION
WENT OUT TO THE CAR TO GO TO THE PHARMACY TO GET MY ASTHMA MEDS AND THE CAR WAS DOWN ON THE GROUND,TOTALLY DEFLATED SHOCKS. START CAR AND RISES TO HEIGHT BUT SINKS WHEN CAR IS OFF, THIS IS A DANGER IF DRIVING ON THE HIGHWAY AT 55 MPH, I HAVE A WIFE AND A YOUNG SON. I FEEL THAT THE DEALERS SHOULD RECALL AND FIX THIS PROBLEM CORRECTLY, AND NOT HAVE PEOPLES LIVES IN DANGER ON THE ROADS OF AMERICA, ANY HELP WOULD GREATLY BE APPRECIATED. THANK YOU , A CAUTIOUS DRIVER.
NHTSA complaint #10562229 — an unverified report by a vehicle owner.
SUSPENSION
THE AIR SUSPENSION PARTS FAIL (DISBALANCING HEIGHT OF VEHICLE AT FRONT AND REAR ALSO AT EACH SIDE). AS WELL BODY OF THE CAR FELT ON ITS WHEELS. THAT CAUSED IMPOSSIBLE TO STEER CAR, WHICH COULD'VE MAKE AN ACCIDENT, POSSIBLE BODY INJURY OR FATALITY.
NHTSA complaint #10441055 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 MERCEDES S500. THE CONTACT STATED THAT THEY HAD TO TAKE THE VEHICLE TO THE DEALER TWICE FOR THE CHECK ENGINE LIGHT AND FOR AN ALIGNMENT IN THE PAST TWO YEARS. THE CONTACT HAD TO REPLACE THE AROMATIC STRUTS ON THE VEHICLE TWICE BECAUSE OF A FAILURE, THE EXHAUST PIPE AND GENERAL RING FOR THE CHECK ENGINE FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY ISSUE BECAUSE THE VEHICLE STALLED WHICH MADE IT DIFFICULT TO MANEUVER WHEN THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 53,140 AND THE CURRENT MILEAGE WAS 117,000.
NHTSA complaint #10398540 — an unverified report by a vehicle owner.
SUSPENSION
I OWNED 2002 MERCEDES MODEL S430. ABOUT 6 MONTHS AGO I NOTICED MY CAR DROPPED LOWER TO THE TIRES AS I STARTED, THEN I TURN IT OFF AND BACK ON FOR THE CAR TO FUNCTION NORMALLY. NOW, FOR PAST 2 WEEKS THE PROBLEM HAS COME BACK AND ACTED VERY OFTEN. I ALSO TALKED TO FEW FRIENDS AND THEY SAID OTHER VEHICLES WITH SAME MODEL ARE EXPERIENCING SAME PROBLEM. IS THIS A RECALL FROM MERCEDES TO CORRECT THE PROBLEM YET. I LIKE TO KNOW A LITTLE BIT MORE INFO ON THIS PROBLEM AND HOW TO CORRECT IT.
NHTSA complaint #10383008 — an unverified report by a vehicle owner.
SUSPENSION
I AM THE OWNER OF A 2001 S500 CLASS MERCEDES. IT APPEARS THAT OTHER HIGH PRESSURED HOSES ARE LEAKING HYDRAULIC FLUID FROM THE PUMP TO THE SYSTEM. MERCEDES BENZ IS INFORMING ME THAT THE RECALL #2007060002 COVERS ONLY ONE HOSE. MERCEDES CAN NOT GIVE ME A SPECIFIC HOSE AND TELLS ME THERE IS ONLY ON HOSE IN THE RECALL. THERE ARE HOSES ATTACHED TO THE ABC SYSTEM AND PER DANIEL C. SMITH IN HIS LETTER DATED 07/06/2007 TO MERCEDES BENZ, IT PERTAINS TO HYDRAULIC HOSES, PART 573 DEFECT INF. REPORT.
NHTSA complaint #10363771 — an unverified report by a vehicle owner.
SUSPENSION
MERCEDES W200 OR S500 MODEL AIRMATIC SUSPENSION PROBLEMS, LEAKING SEALS, STRUTS AND AIR COMPRESSOR. DEALER REPAIRS CAN TOTAL OVER $7000. ALL MERCEDES CARS WITH THIS SUSPENSION FAIL AND MAKE THE CAR UNSAFE TO DRIVE AS THE TIRES RUB HARSHLY WHEN SUSPENSION FAILS, CAR DROPS TO GROUND.
NHTSA complaint #10306227 — an unverified report by a vehicle owner.