Owners have filed 103 complaints
about the 2001 Mercury Cougar with NHTSA between 2001 and 2020.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 5 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 23
Against the median year of the Mercury Cougar. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 25
15% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Fuel Pump
825.0%
Automatic Transmission
721.9%
Sun/Moon Roof Assembly
412.5%
Gasoline
39.4%
Engine
39.4%
Frontal
39.4%
Roof AND Pillars
26.3%
Delivery
26.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
11.5%
10,000 – 24,999 miles
34.4%
25,000 – 49,999 miles
1522.1%
50,000 – 74,999 miles
1420.6%
75,000 – 99,999 miles
1217.6%
100,000 – 149,999 miles
1116.2%
150,000+ miles
1217.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2001peak 6Aug 2020
Recalls on the 2001 Mercury Cougar
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
08E033000
SUSPENSION
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
06E022000
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
04V421000
FUEL SYSTEM, GASOLINE
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Risk: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 177,810 milesSeymour, INFire
EXTERIOR LIGHTING
BATTERY LIGHT IS ON AND HAS FOR AWHILE. LIGHTS KEEP BLOWING FUSES. AND TODAY I HAD TO RIP OUT A HEADLIGHT OR THE CAR WOULD HAVE SET ON FIRE.
NHTSA complaint #11321151 — an unverified report by a vehicle owner.
at 177,810 milesSeymour, INFire
ELECTRICAL SYSTEM
BATTERY LIGHT IS ON AND HAS FOR AWHILE. LIGHTS KEEP BLOWING FUSES. AND TODAY I HAD TO RIP OUT A HEADLIGHT OR THE CAR WOULD HAVE SET ON FIRE.
NHTSA complaint #11321151 — an unverified report by a vehicle owner.
at 177,810 milesSeymour, INFire
FUEL/PROPULSION SYSTEM
BATTERY LIGHT IS ON AND HAS FOR AWHILE. LIGHTS KEEP BLOWING FUSES. AND TODAY I HAD TO RIP OUT A HEADLIGHT OR THE CAR WOULD HAVE SET ON FIRE.
NHTSA complaint #11321151 — an unverified report by a vehicle owner.
Roswell, GAFire
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL*THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT A PIECE OF THE METAL BATTERY CONNECTOR HAD MELTED. THE METAL CONNECTOR WAS REPLACED. APPROXIMATELY ONE WEEK LATER, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED AGAIN WITHOUT WARNING CAUSING HER TO LOSE ALL POWER SIMILAR TO NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE BATTERY CABLE WAS BURNING AND SMOKING. THE DEALER INFORMED THE CONTACT THAT HER VEHICLE WAS NOT INCLUDED IN THE PREVIOUS RECALL. THE VEHICLE WAS NOT REPAIRED THE SECOND TIME. THE CURRENT AND FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10384744 — an unverified report by a vehicle owner.
at 128,000 milesHartford City, IN1 injured
AIR BAGS
DRIVING CAR TO CLASS LAST WEEK, RECENTLY BOUGHT IT WITHIN THE PAST YEAR. WAS PULLING INTO A PARKING SPOT IN A PARKING GARAGE GOING MAYBE 5 MPH. WAS CREEPING UP INTO THE SPOT AND THE AIRBAGS DEPLOYED OUT OF NOWHERE, CRACKING MY WINDSHIELD AND GETTING SMOKE AND AN AWFUL SMELL INTO MY CAR. I ALSO WILL BE WEARING A WRIST BRACE FOR THE NEXT 6 WEEKS DUE TO AN INJURY THAT THE AIRBAGS CAUSED.
NHTSA complaint #10376887 — an unverified report by a vehicle owner.
at 73,000 milesAdams, TNFire
ELECTRICAL SYSTEM
I AM NOT SURE WHO TO CONTACT WITH THIS, BUT I HAVE ALREADY GONE THROUGH MY INSURANCE COMPANY, AND I AM STILL A LITTLE UPSET ABOUT WHAT HAPPENED. I OWNED A MERCURY COUGAR 2DR COUPE 2001. ONE NIGHT I WAS ALERTED BY A NEIGHBOR THAT MY CAR WAS ON FIRE. MY FATHER STARTED PUTTING WATER ON THE CAR, AND I USED A FIRE EXTINGUISHER TO PUT THE FIRE OUT. MY INSURANCE COMPANY HAD A CLAIMS REPRESENTATIVE COME OUT AND CHECK THE VEHICLE. THEY ALREADY SENT ME A CHECK FOR WHAT THEY SAY THE VEHICLE WAS WORTH, AND I AM JUST NOT HAPPY ABOUT IT. I KNOW THAT FORD HAD ISSUES WITH CARS CATCHING ON FIRE. I JUST DON'T SEE HOW THE INSURANCE COMPANY CAN CUT ME A CHECK FOR THE VEHICLE, AND DETERMINE A CAUSE, WITH ONLY PICTURES. MY CAR STILL SITS IN MY DRIVEWAY 2 WEEKS AFTER THE ACCIDENT. THE CAR WAS SITTING PARKED IN THE DRIVEWAY FOR ROUGHLY 8 HOURS BEFORE IT CAUGHT ON FIRE. I JUST HATE THE FACT THAT I AM HAVING TO TAKE A CAR I SPENT 13,000$ FOR, AND NOW I GET TO BUY SOMETHING WORTH 6,700$. I WAS SEARCHING ONLINE TO FIND MORE INFORMATION ABOUT THE VEHICLE FIRES, AND ALSO SAW WHERE IT SHOULD BE REPORTED AND THAT WHY I DECIDED TO WRITE THIS. THANK YOU, SETH GOODOWENS
NHTSA complaint #10243138 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 116,000 milesNazareth, PA
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP AFTER MULTIPLE ATTEMPTS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUTOFF AS THE OIL WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE FUEL SENSOR, RELAY SENSOR, FUEL INJECTION SENOR AND MULTIPLE OTHER PARTS WERE REPLACED. DESPITE MULTIPLE REPAIRS TO THE VEHICLE, THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) WHICH WAS LINKED TO HER FAILURE. A DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 116,000.
NHTSA complaint #11350028 — an unverified report by a vehicle owner.
at 136,000 milesClatskanie, OR
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT ONCE THE FUEL LEVEL REACHED A HALF TANK OF GASOLINE, THE VEHICLE HESITATED AND LOSS MOTIVE POWER WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE TRANS AXLE AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. COLUMBIA FORD LINCOLN HYUNDAI (700 7TH AVE, LONGVIEW, WA 98632) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
NHTSA complaint #11342354 — an unverified report by a vehicle owner.
at 173,000 milesSeymour, IN
EXTERIOR LIGHTING
WELL HEADLIGHT WIRING HARNESS IS DRY ROTTED LIKE CRAZY THE CAR LOOSES POWER WHILE EXCELERATING WHEN BELOW 3/4 OF A TANK BRAKE FLUID/CLUTCH FLUID IS LEAKING DON'T KNOW WHY AND THE BATTERY LIGHT IS ON
NHTSA complaint #11321150 — an unverified report by a vehicle owner.
at 177,810 milesSeymour, INFire
EXTERIOR LIGHTING
BATTERY LIGHT IS ON AND HAS FOR AWHILE. LIGHTS KEEP BLOWING FUSES. AND TODAY I HAD TO RIP OUT A HEADLIGHT OR THE CAR WOULD HAVE SET ON FIRE.
NHTSA complaint #11321151 — an unverified report by a vehicle owner.
at 173,000 milesSeymour, IN
ELECTRICAL SYSTEM
WELL HEADLIGHT WIRING HARNESS IS DRY ROTTED LIKE CRAZY THE CAR LOOSES POWER WHILE EXCELERATING WHEN BELOW 3/4 OF A TANK BRAKE FLUID/CLUTCH FLUID IS LEAKING DON'T KNOW WHY AND THE BATTERY LIGHT IS ON
NHTSA complaint #11321150 — an unverified report by a vehicle owner.
at 177,810 milesSeymour, INFire
ELECTRICAL SYSTEM
BATTERY LIGHT IS ON AND HAS FOR AWHILE. LIGHTS KEEP BLOWING FUSES. AND TODAY I HAD TO RIP OUT A HEADLIGHT OR THE CAR WOULD HAVE SET ON FIRE.
NHTSA complaint #11321151 — an unverified report by a vehicle owner.
at 173,000 milesSeymour, IN
SERVICE BRAKES
WELL HEADLIGHT WIRING HARNESS IS DRY ROTTED LIKE CRAZY THE CAR LOOSES POWER WHILE EXCELERATING WHEN BELOW 3/4 OF A TANK BRAKE FLUID/CLUTCH FLUID IS LEAKING DON'T KNOW WHY AND THE BATTERY LIGHT IS ON
NHTSA complaint #11321150 — an unverified report by a vehicle owner.
at 177,810 milesSeymour, INFire
FUEL/PROPULSION SYSTEM
BATTERY LIGHT IS ON AND HAS FOR AWHILE. LIGHTS KEEP BLOWING FUSES. AND TODAY I HAD TO RIP OUT A HEADLIGHT OR THE CAR WOULD HAVE SET ON FIRE.
NHTSA complaint #11321151 — an unverified report by a vehicle owner.
at 146,246 milesColumbus, OH
STRUCTURE:BODY
THE SUNROOF JUST RELEASED FROM THE CAR IN THE MIDDLE OF I71 DOING 65MPH AND I AM NOT THE ONLY PERSON WHO HAS HAD THIS PROBLEM WITH THIS MODEL OF COUGAR
NHTSA complaint #10993568 — an unverified report by a vehicle owner.
at 129,000 milesBillings, MT
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. IN ADDITION, WHILE DRIVING, THE VEHICLE STALLED, THE BATTERY WARNING INDICATOR ILLUMINATED, AND THE INSTRUMENT PANEL GAUGES FLICKERED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
NHTSA complaint #10956249 — an unverified report by a vehicle owner.
at 102,000 milesMontgomery Village, MD
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE CONTACT, WITH THE HELP OF OTHER DRIVERS, HAD TO PHYSICALLY PUSH THE VEHICLE OUT OF TRAFFIC TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MOTOR BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
NHTSA complaint #10944316 — an unverified report by a vehicle owner.
at 69,900 milesEast Hartford, CT
VEHICLE SPEED CONTROL
OVER PAST FEW WEEKS LOOSING ACCELERATION ESPECIALLY ON INCLINES AND HIGHWAY ENTRANCE RAMPS CAUSING NEAR COLLISSION AS I CAN'T SPEED UP TO HIGHWAY SPEED AND CAR BEHIND ME MUST BRAKE AT FAST SPEEDS. ENGINE LIGHT ON. MECHANIC SAYS CAN'T FIX AND CONTACT FORD. MY VIN # DOES NOT BRING UP RECALL BUT IT MATCHES RECALL NOTICE SUMMARY STATING CONTAMINATION OF FILTER IN FUEL DELIVERY MODULE (FDM) THI RECALL STATE 1999-2002 COUGARS.MINE IS 2001 BOUGHT NEW, UNDER 70,000 MI WITH NEW FUEL PUMP. THIS HAS BEEN GOING ON FOR WEEKS AND SCARED TO DRIVE MY ONLY CAR. PLEASE HELP.
NHTSA complaint #10883481 — an unverified report by a vehicle owner.
at 59,800 milesEast Hartford, CT
ENGINE
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.
NHTSA complaint #10883445 — an unverified report by a vehicle owner.
at 59,800 milesEast Hartford, CT
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.
NHTSA complaint #10883445 — an unverified report by a vehicle owner.
at 159,000 milesReedsville, WV
ENGINE AND ENGINE COOLING
CAR STARTED HESITATING AND LOST POWER THEN STALLED OUT CAUSING TRAFFIC TO GET BACKED UP.
NHTSA complaint #10706169 — an unverified report by a vehicle owner.
at 159,000 milesReedsville, WV
FUEL/PROPULSION SYSTEM
CAR STARTED HESITATING AND LOST POWER THEN STALLED OUT CAUSING TRAFFIC TO GET BACKED UP.
NHTSA complaint #10706169 — an unverified report by a vehicle owner.
at 151,645 milesBoca Raton, FL
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STARTED TO HESITATE AND STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 151,645.
NHTSA complaint #10609561 — an unverified report by a vehicle owner.
at 156,000 milesFort Gratiot, MI
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY STICKS IN IGNITION SWITCH. SOMETIMES HALFWAY IN OR OUT. AFRAID TO DRIVE AS IT WILL PROBABLY MAKE CAR UNABLE TO START OR TAKE OUT IGNITION KEY. I AM ALSO WONDERING IF THIS COULD HAPPEN WHILE DRIVING, SUCH AS SHUTTING ITSELF OFF.
NHTSA complaint #10593220 — an unverified report by a vehicle owner.
at 147,892 milesAuburn,, NY
TIRES
COOPER TRENDSETTER SE,P205/55/R16,INSIDE ONE TIRE IS A PILE OF POWDERED RUBBER/INSIDE WALL OF TIRE,RUBBER HAS CAME OFF AND YOU CAN SEE WHAT LOOKS LIKE BANDS.
NHTSA complaint #10485371 — an unverified report by a vehicle owner.
at 111,000 milesHanover Park, IL
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE TECHNICIANS STATED THAT THEY COULD NOT COMPLETE THE REPAIR BECAUSE SHE HAD NOT EXPERIENCED THE FAILURE. THE CONTACT STATED THAT THE FUEL SYSTEM FAILED AND SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SHE WOULD HAVE TO WAIT UNTIL THE PARTS HAD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 111,000. UPDATED 12/06/12*LJ UPDATED 12/07/2012
NHTSA complaint #10482387 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE TECHNICIANS STATED THAT THEY COULD NOT COMPLETE THE REPAIR BECAUSE SHE HAD NOT EXPERIENCED THE FAILURE. THE CONTACT STATED THAT THE FUEL SYSTEM FAILED AND SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SHE WOULD HAVE TO WAIT UNTIL THE PARTS HAD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 111,000. UPDATED 12/06/12*LJ UPDATED 12/07/2012
NHTSA complaint #10482387 — an unverified report by a vehicle owner.
at 250,000 milesTurlock, CA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) AND WAS REPAIRED. AFTER SOMETIME THE VEHICLE WOULD NOT START OR WOULD STALL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
NHTSA complaint #10471696 — an unverified report by a vehicle owner.
at 90,000 milesPatterson, CA
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 60 MPH. THE VEHICLE RESTARTED AFTER WAITING A FEW MOMENTS. THE FAILURE RECURRED ON AN INTERMITTENT BASIS AND OCCURRED MORE FREQUENTLY OVER TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE BEGAN TO RECUR APPROXIMATELY THREE MONTHS LATER. THE VEHICLE HAD NOT BEEN TAKEN BACK FOR ADDITIONAL REPAIRS. THE CONTACT ALSO STATED THAT FUEL SYSTEM FAILURES LED TO AN ALTERNATOR FAILURE, WHICH DRAINED THE VEHICLE'S BATTERY. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF WAS JAMMED AND WOULD NOT LONGER OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10435572 — an unverified report by a vehicle owner.
at 90,000 milesPatterson, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 60 MPH. THE VEHICLE RESTARTED AFTER WAITING A FEW MOMENTS. THE FAILURE RECURRED ON AN INTERMITTENT BASIS AND OCCURRED MORE FREQUENTLY OVER TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE BEGAN TO RECUR APPROXIMATELY THREE MONTHS LATER. THE VEHICLE HAD NOT BEEN TAKEN BACK FOR ADDITIONAL REPAIRS. THE CONTACT ALSO STATED THAT FUEL SYSTEM FAILURES LED TO AN ALTERNATOR FAILURE, WHICH DRAINED THE VEHICLE'S BATTERY. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF WAS JAMMED AND WOULD NOT LONGER OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10435572 — an unverified report by a vehicle owner.
at 90,000 milesPatterson, CA
VISIBILITY
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 60 MPH. THE VEHICLE RESTARTED AFTER WAITING A FEW MOMENTS. THE FAILURE RECURRED ON AN INTERMITTENT BASIS AND OCCURRED MORE FREQUENTLY OVER TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE BEGAN TO RECUR APPROXIMATELY THREE MONTHS LATER. THE VEHICLE HAD NOT BEEN TAKEN BACK FOR ADDITIONAL REPAIRS. THE CONTACT ALSO STATED THAT FUEL SYSTEM FAILURES LED TO AN ALTERNATOR FAILURE, WHICH DRAINED THE VEHICLE'S BATTERY. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF WAS JAMMED AND WOULD NOT LONGER OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10435572 — an unverified report by a vehicle owner.